White-label chat solution for your app

  • White-label chat solution for your app

  • The best chat framework for building in-app messaging

  • Propel user engagement, retention, and conversion with chat and messaging

A complete chat platform for your mobile apps and
websites: Chat and Messaging SDKs and API, and a fully managed chat infrastructure.

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  • img-main-traveloka img-main-reddit
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Drive immediate business impact with in app messaging

SendBird’s powerful and flexible chat API enables companies to launch chat and messaging with minimum effort and maximum effect.

Total Cost of Ownership

42%
100%
58 %

In-house vs SendBird by #No.1 bank in Korea

Engagement

60k
2k
30 x

Num. of interactions of eSports show of the largest Gaming company in Japan

Monetization

21%
4%
5.2 x

Sales conversion ratio of avg mobile commerce vs TMON

An all-in-one toolbox for building a great messaging experience

  • Chat Messaging

    Essential features users expect from a messaging experience

    Learn more

  • Moderation & Data

    Tools to explore chat  data and protect the integrity of your brand

    Learn more

  • Customer Support

    Live chat support, ticketing, and agent interface

    Learn more

  • Security & Compliance

    Advanced encryption and security standards

    Learn more

Chat solutions for every industry

Drive more transactions with buyer to seller messaging

Real-time messaging connects your marketplace’s buyers, sellers, and service providers, so you can inform and engage users to convert on more transactions more frequently. SendBird builds trust and convenience by empowering your marketplace to communicate and network – enabling better liquidity at scale.

Messaging Solutions for the On-demand Economy

A perfect on-demand experience is seamless. When logistics don’t go perfectly, SendBird offers your users, supply-chain and customer support the ability to communicate on-demand. Drive great booking and delivery experiences by connecting every side of your on-demand marketplace with in-app messaging, so you can reduce cancelled bookings and unlock user life-time value.

Chat Solutions for Online Communities

Empower users to connect and react to events as they happen with community chat – so they’re more engaged longer. Since SendBird is the only chat built for online communities, you’ll be able to retain and add more value to your community, while you protect it from bad actors with robust chat moderation.

Better care reaches patients wherever and whenever they need

Innovative healthcare organizations use in-app messaging to reach patients anytime and anywhere, so they can achieve better patient outcomes. Grow your healthcare organization by improving patient access with in-app messaging. Give your patients the convenience to reach care on-demand from anywhere.

Chat Solution for Gaming

Cultivate social gamer’s lifetime-value and increase acquisition for new titles with the standard for cross-platform, in-app chat and messaging. Ever wonder what your gamers say in Discord? Now you can own the conversation to drive more value to your users.

Chat Solutions for Internet Video Platforms

Build interactive content experiences with chat and live-streaming so your audience can celebrate and mourn together, cheer and hiss, emote and laugh at every moment of your content. With live-streaming and chat you can open a new channel to your audience and build a virtual theater or stadium for audiences to share the moment.

Designed for developers

SendBird’s chat and messaging SDKs and Platform API allow developers to customize and build meaningful chat experiences for applications without reinventing the wheel. Our unmatched scalability and flexibility means you can build a world-class conversational product, customized to your app with minimum distraction.

SBDMain.initWithApplicationId(appId)
SBDMain.connectWithUserId(userId, completionHandler: {
  (user:SBDUser?, err:SBDError?) in
  SBDMain.addChannelDelegate(self, identifier:handlerId)

  // get channel
  SBDGroupChannel.getChannelWithUrl(channelUrl, completionHandler: {
    (channel:SBDGroupChannel?, err:SBDError?) in
    // send message
    channel?.sendUserMessage(message, completionHandler: {
      (message:SBDUserMessage?, err:SBDError?) in
      // message sent
    })
  })
})

override func channel(sender: SBDBaseChannel,
  didReceiveMessage message: SBDBaseMessage) {
  // message received
}
SendBird.init(appId, context);
SendBird.addChannelHandler(handlerId, new SendBird.ChannelHandler() {
  @Override
  public void onMessageReceived(BaseChannel baseChannel, BaseMessage baseMessage) {
    // message received
  }
});
SendBird.connect(userId, new ConnectHandler() {
  @Override
  public void onConnected(User user, SendBirdException e) {
    // get channel
    GroupChannel.getChannel(channelUrl, new GroupChannel.GroupChannelGetHandler() {
      @Override
      public void onResult(GroupChannel groupChannel, SendBirdException e) {
        // send message
        groupChannel.sendUserMessage(message,
          new BaseChannel.SendUserMessageHandler() {
            @Override
            public void onSent(UserMessage userMessage, SendBirdException e) {
              // message sent
            }
        });
      }
    });
  }
});
const sb = new SendBird({ appId : 'YOUR-APP-ID' });
const channelHandler = new sb.ChannelHandler();
channelHandler.onMessageReceived = (channel, message) => {
    // message received
};
sb.addChannelHandler(handlerId, channelHandler);
sb.connect(userId, (user, err) => {
    // get channel
    sb.GroupChannel.getChannel(channelUrl, (channel, err) => {
      // send message
      channel.sendUserMessage(message, (message, err) => {
          // message sent
      });
    });
});
Check out our docs
SendBirdClient.Init(appId);
const SendBirdClient.ChannelHandler channelHandler = new SendBirdClient.ChannelHandler();
channelHandler.OnMessageReceived = (BaseChannel baseChannel, BaseMessage baseMessage) => {
  // message received
};
SendBirdClient.AddChannelHandler(handlerId, channelHandler);
SendBirdClient.Connect(userId, (User user, SendBirdException connectException) => {
  // get channel
  GroupChannel.GetChannel(channelUrl,
    (GroupChannel groupChannel, SendBirdException getChannelException) => {
      // send message
      groupChannel.SendUserMessage(message,
        (UserMessage userMessage, SendBirdException sendMessageException) => {
          // message sent
        });
  });
});
Check out our docs
SendBirdClient.Init(appId);
const SendBirdClient.ChannelHandler channelHandler = new SendBirdClient.ChannelHandler();
channelHandler.OnMessageReceived = (BaseChannel baseChannel, BaseMessage baseMessage) => {
  // message received
};
SendBirdClient.AddChannelHandler(handlerId, channelHandler);
SendBirdClient.Connect(userId, (User user, SendBirdException connectException) => {
  // get channel
  GroupChannel.GetChannel(channelUrl,
    (GroupChannel groupChannel, SendBirdException getChannelException) => {
      // send message
      groupChannel.SendUserMessage(message,
        (UserMessage userMessage, SendBirdException sendMessageException) => {
          // message sent
        });
  });
});
Check out our docs
import os
import requests
api_headers = {'Api-Token': '{api_token}'}
data = {
    'user_id': 'userId',
    'nickname': 'nickname',
    'issue_access_token': True
}
filepath = os.path.join(os.path.dirname(__file__), '{file_path}', '{file_name}')
upload_files = {'profile_file': ('{file_name}', open(filepath, 'rb'))}
res = requests.post('https://{region_identifier}.sendbird.com/v3/users', 
    headers = api_headers,
    data = data,
    files = upload_files)

Check out our docs

Powering chat for
the most innovative companies in the world

Tens of thousands developers in 150 countries and over 10,000 applications use SendBird to activate their user engagement, retention, conversion, and communication.

“We were looking for a chat service that offers an experience as rich as WhatsApp and also works great for customer support. By using SendBird with other SaaS solutions, we get to choose the best software and have the best plug & play system.”

Product Executive
Gojek

“We were looking for a chat service that offers an experience as rich as WhatsApp and also works great for customer support. By using SendBird with other SaaS solutions, we get to choose the best software and have the best plug & play system.”

Product Executive
Gojek

Enterprise-ready compliance and security

  • SOC 2
  • ISO27001
  • GDPR
  • EU/US Privacy Shield
  • HIPAA/HITECH

Ready to build chat?