Lessons from fintech for legacy financial firms
In recent years, fintech has seen massive growth, with the number of fintech startups having doubled since 2019, according to […]
What comes after SMS?
The first text message was sent on 3 December 1992, containing the simple message, “Merry Christmas.” It revolutionized communication, and […]
What it takes to create a better mobile push notifications strategy
As you may have noticed, we’ve got push notifications on the brain these days. This time around, we’re going to […]
How to become a unicorn: The Sendbird story of reaching $1B
Sendbird CEO John Kim recently sat down with Traction and Boast.ai to discuss the philosophies and approaches that helped Sendbird […]
Is it time to ditch SMS for critical customer messages?
Like most internet users, you have probably received phishing emails and smishing SMS messages from malicious actors pretending to be […]
Is mobile clienteling the future of luxury retail?
The number of online shoppers in the US is expected to hit 291.2 million by 2025. Amazon has already shown […]
The future of customer conversations for travel and hospitality brands
A high-value customer is trying to book a suite at your resort… and you make them click through menus, fill […]
What is a go-to-community strategy and why do you need one?
In a recent blog for Andreesen Horrowitz titled Community ≠ Marketing: Why We Need Go-to-Community, Not Just Go-to-Market, Orbit CEO […]
Are payments and “chat” the same thing?
When you think of what “chat” is, many of the daily chat experiences that immediately come to mind – your […]
