How PicPay is turning payments into conversations for 58 million users

PicPay founder Anderson Chamon recently spoke to gaming news website Play Crazy Game about the importance of social engagement to […]

Reimagining the customer experience for a new world

Customer experience trends have evolved from the older generation of ecommerce sites, and not just because of COVID-19. Customer expectations […]


Chat as the command center of the marketplace experience

Lately, chat has been on everyone’s mind—and fingertips. In January this year, WhatsApp made waves when it announced an update […]


Why DoorDash chose to build on Sendbird 

DoorDash recently posted a technical blog titled that describes DoorDash’s journey adding in-app chat to their delivery app in the […]


Social+ hype: what’s all the fuss about?

Social+ products have been getting a lot of attention lately. You may have come across the term and wondered what […]


Supporting the COVID-19 relief efforts in India

Over the last few weeks we’ve witnessed India’s second wave of the pandemic bring immense hardships to the country. Though […]


Safety in numbers? The challenges of trust, privacy, and moderation for high growth online communities

Unless you’ve been living under a rock, you’ve heard of Clubhouse, the new kid on the social media block. The […]


Case study: Bridging the communication gap with integrated messaging for KeepTruckin

KeepTruckin creates modern technology that improves the safety, efficiency, and profitability of businesses that keep our economy moving. The company’s […]


Virgin Mobile UAE keeps customers engaged with on-demand mobile support using Sendbird Desk

Virgin Mobile UAE is part of one of the most recognized telecommunication brands. The brand services customers across the United […]