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Editor's Pick, Engineering

Don’t try this at home: Why software engineers shouldn’t build chat in-house

Before I helped co-found Sendbird as the Chief Technology Officer, I built chat as a feature for two products. Both […]

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Harry Kim Chief Technology Officer
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Live streaming and chat – How interaction drives sales conversion & user engagement

Live streaming has exploded. And to tap into the immediacy of the live event, live streaming has created a strong […]

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Daniel Kim Marketing Manager
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Live Commerce is here. Is your company ready to take advantage?

In the past few years, companies and brands have tried to leverage live video streaming to relative success. While most of […]

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Daniel Kim Marketing Manager
Customers

Top 4 tech unicorns in APAC powered by Sendbird’s chat API

Sendbird is a tech startup first founded in Korea. We’ve since moved our headquarters to the Silicon Valley, but we’ve […]

Alek Jeziorek
Alek Jeziorek Staff writer
Insights

Top 5 Predictions for Internet Video Streaming in 2018

1. The FCC’s plan to repeal the 2015 Open Internet Order and net neutrality will be stalled in court, and […]

Alek Jeziorek
Alek Jeziorek Staff writer
Insights

2018 will propel direct-to-consumer sports streaming into a global standard

2018 will launch live sports streaming solutions into a global broadcasting standard. But it begs the question: if DTC sports […]

Alek Jeziorek
Alek Jeziorek Staff writer
Insights

27 insights about Chatbots from Customer Contact Week’s Special Report

Customer Contact Week (CCW) recently released a special report on Chatbots. It details how businesses could implement chatbots in ways that […]

Alek Jeziorek
Alek Jeziorek Staff writer
Insights

Engagement strategies for direct-to-consumer streaming services and live sports

By directing resources to direct-to-consumer streaming services, sports media launches a parallel growth strategy to its extremely lucrative TV business. […]

Alek Jeziorek
Alek Jeziorek Staff writer
Insights

Top Retail Trends from Retail West 2017

“The Other Big ‘A’ in E-Commerce.” That was the keynote to Retail West. And it hints at the latest concern in the […]

Alek Jeziorek
Alek Jeziorek Staff writer
Insights

How sports streaming solutions can balance TV, OTT, and Mobile

The sports media industry is caught in a complicated and metastable balancing act. On one hand, they’re losing pay-TV subscriptions […]

Alek Jeziorek
Alek Jeziorek Staff writer