Depending on the channel type your users are chatting in, they are given different labels as well as access to different actions and information. Users can register other users as friends, interact with them in a private chat, or block specific users from sending direct messages. In some cases, users can be given an operator role and the designated operators can moderate other users who commit abnormal activities.
Scope: Open channels
Scope: Group channels
You can assign operators in each channel to moderate participants or members with abnormal activities by banning or muting them in the channel.
The banned participants or members will be kicked out of the channel. After the ban time set by the operators expires, they can participate back in or rejoin the channel. On the other hand, the muted participants or members are allowed to stay in the channel and view the messages, but can't talk until the operators unmute them.