Push notification content templates

Push notification content templates are pre-formatted forms that can be customized to display your own push notification messages on a user’s device. Sendbird provides two types: Default and Alternative. Both templates can be customized in Settings > Chat > Notifications > Push notification content templates on Sendbird Dashboard.

There are two types of push notification content template: Default and Alternative. Default template is a template that applies to users with the initial notification message setting. Alternative template is sent to those who opted to a different notification message setting.

The content in the template is set at the application level while the selection of templates is determined by a user or through the Platform API.

Note: When a custom channel type has its own customized push notification content template, it takes precedence over the default or alternative templates.

Both templates can be customized using the variables of sender_name, filename, message, channel_name, and file_type_friendly which will be replaced with the corresponding string values. The file_type_friendly field indicates the type of the file sent, such as Audio, Image, and Video.

Refer to the following table for the usage of content templates.

To apply a template to push notifications, use the setPushTemplate() method. Specify the template name as either with PushTemplate.DEFAULT or PushTemplate.ALTERNATIVE.

await sb.setPushTemplate(PushTemplate.ALTERNATIVE);

To check the current user's push notification template, use the getPushTemplate() method like the following.

const pushTemplate: PushTemplate = await sb.getPushTemplate();