# Sendbird

# Documentation

- [Documentation for SDK and API ](https://sendbird.com/docs): Discover tools for enhancing chat experiences with auto-moderation, AI responses, and personalized notifications.
- [Documentation for SDK and API ](https://sendbird.com/docs/chat): A comprehensive suite of tools for developers to build and manage real-time chat experiences, including SDKs, UI kits, and APIs.
- [Overview ](https://sendbird.com/docs/business-messaging/user-guide/v2/overview): Comprehensive guide on Sendbird Business Messaging, covering channels, templates, sequences, and integration for effective notification management.
- [Overview ](https://sendbird.com/docs/advanced-moderation/guide/v1/overview): Overview of Sendbird's Advanced Moderation features for optimizing chat safety and compliance through AI and human insights.
- [Overview ](https://sendbird.com/docs/ai-agent/guide/v1/overview): Overview of Sendbird's AI Agent for automating customer conversations and support across messaging channels.
- [Documentation for SDK and API ](https://sendbird.com/docs/desk): Desk is a customer support product offering live chat, ticket management, and performance analytics through the Sendbird Dashboard and SDK.
- [Overview ](https://sendbird.com/docs/support-chat/guide/v1/overview): Integrate Sendbird Chat with CRM platforms like Salesforce to enhance customer service through Support Chat Connectors.
- [Documentation for SDK and API ](https://sendbird.com/docs/calls): A toolkit for developers to integrate real-time voice and video call functionality into applications using Sendbird's Call SDK and Platform API.
- [Documentation for SDK and API ](https://sendbird.com/docs/live): A live streaming product enabling real-time events with messaging features, SDKs, and server-side control through Platform API.

# Blog Listings

- [AI agent](https://sendbird.com/blog/category/ai-agent): Overview of AI agent categories and related resources available on the Sendbird blog.
- [Security](https://sendbird.com/blog/category/security): Overview of blog categories related to AI agents, insights, products, case studies, engineering, Sendbird, and security.
- [Sendbird](https://sendbird.com/blog/category/sendbird): Overview of Sendbird's blog categories including AI agent, insights, product updates, case studies, engineering, and security.
- [Insights](https://sendbird.com/blog/category/insights): Overview of blog categories including AI agent, insights, product, case studies, engineering, Sendbird, and security.
- [Engineering](https://sendbird.com/blog/category/engineering): Overview of blog categories including AI agent, insights, product, case studies, engineering, Sendbird, and security.
- [Product](https://sendbird.com/blog/category/product): Overview of Sendbird's blog categories including AI agents, insights, product updates, case studies, engineering, security, and company news.

# Blogs

- [Introducing automatic hallucination detection for AI agents](https://sendbird.com/blog/ai-hallucination-detection): Sendbird introduces automatic hallucination detection for AI agents to enhance accuracy and trustworthiness in customer support.
- [Sendbird new AI agent features roundup](https://sendbird.com/blog/best-ai-agent-features): Overview of new AI agent features from Sendbird, enhancing customer support with proactive, integrated, and specialized solutions across various platforms.
- [Introducing AI agent safeguarding for enterprise customer support](https://sendbird.com/blog/how-to-safeguard-ai-agents): Learn about Sendbird's AI agent safeguards for enterprise customer support, ensuring compliance and performance through real-time monitoring and customizable settings.
- [6 ways Sendbird is embracing AI securely](https://sendbird.com/blog/using-ai-securely): Sendbird outlines six secure AI practices to enhance customer service, protect data, and empower teams while maintaining a strong security posture.
- [Introducing the localized AI agent by Sendbird](https://sendbird.com/blog/localized-ai-agents-for-multilingual-customer-service): Sendbird introduces a localized AI agent that adapts to multiple languages and contexts, enhancing global customer support efficiency and accuracy.
- [Introducing sentiment analysis for AI agents](https://sendbird.com/blog/ai-agents-for-sentiment-analysis): This document introduces sentiment analysis for AI agents, enhancing customer service by providing insights into user emotions during interactions.
- [Why Zendesk-style support is broken—and what AI does better: A support leader's take](https://sendbird.com/blog/ai-for-leaders-in-customer-service): Explores the shortcomings of traditional customer support and how AI can enhance service efficiency and customer satisfaction.
- [Introducing AI agent activity trails for AI transparency](https://sendbird.com/blog/ai-transparency-activity-trails): Explore Sendbird's AI agent activity trails, enhancing transparency and trust in AI customer support through detailed decision tracking.
- [Introducing scorecards for AI agent evaluation](https://sendbird.com/blog/ai-agent-evaluation): This document introduces the Sendbird AI agent scorecard for evaluating AI agent performance in customer support.
- [What is natural language processing (NLP)?](https://sendbird.com/blog/what-is-natural-language-processing): Natural Language Processing (NLP) bridges human communication and computer understanding, enabling insights from unstructured data and powering applications across various industries.
- [AI in sales: A guide to the best AI sales tools and best practices for 2025](https://sendbird.com/blog/ai-in-sales): A comprehensive guide on AI in sales, covering tools, use cases, benefits, challenges, best practices, and future trends for 2025.
- [From pilot to production: The AI agent implementation strategy that works](https://sendbird.com/blog/best-ai-agent-implementation-strategy): This document outlines strategies for successfully implementing AI agents in businesses, highlighting common pitfalls and the importance of collaboration and support.
- [AI in marketing: The complete guide for 2025 (Use cases, examples, strategy)](https://sendbird.com/blog/ai-in-marketing-guide): Comprehensive guide on leveraging AI in marketing for 2025, covering use cases, tools, integration strategies, and future trends.
- [Inside Sendbird’s global edge proxy architecture](https://sendbird.com/blog/global-edge-proxy): Overview of Sendbird's global edge proxy architecture, addressing latency issues and deployment strategies for improved chat performance.
- [13 real-world AI in healthcare examples](https://sendbird.com/blog/ai-healthcare-example): Explore 13 real-world applications of AI in healthcare, highlighting its impact on diagnosis, patient care, drug discovery, and more.
- [What is deep learning?](https://sendbird.com/blog/what-is-deep-learning): Deep learning is a subset of machine learning using neural networks to analyze data, enabling advanced AI applications across various industries.
- [Enhancing AI agent testing with multi-turn conversations](https://sendbird.com/blog/what-are-multi-turn-conversations/ai-agent-testing): This document discusses the importance of multi-turn conversation testing for AI agents, highlighting its advantages over traditional prompt testing in customer service.
- [What are multi-turn conversations? Why they matter in customer service](https://sendbird.com/blog/what-are-multi-turn-conversations): Multi-turn conversations enhance customer service by allowing AI agents to maintain context and handle complex inquiries effectively.
- [7 Optimizations we made when migrating from AWS EC2-ASG to EKS](https://sendbird.com/blog/aws-eks-migration-optimizations): This document outlines seven optimizations made by Sendbird during their migration from AWS EC2-ASG to EKS, covering various technical strategies and solutions.
- [The 12 key principles of the CLeAR AI transparency framework](https://sendbird.com/blog/ai-transparency-guide/ai-transparency-principles): This document outlines the CLeAR AI transparency framework, detailing its principles, importance, and best practices for implementing transparency in AI systems.
- [AI agent pricing guide: Evolving from cost center to growth driver](https://sendbird.com/blog/ai-agent-pricing): This guide explores AI agent pricing models, focusing on outcome-based pricing, market examples, challenges, and future trends.
- [AI transparency: Definition and comprehensive guide](https://sendbird.com/blog/ai-transparency-guide): A comprehensive guide on AI transparency, covering its definition, requirements, frameworks, benefits, challenges, best practices, and examples.
- [Actionbooks: Sendbird’s standard operation procedures for AI agents (AI SOPs)](https://sendbird.com/blog/ai-sop): Explore Sendbird's Actionbooks, a dynamic framework for AI agents that enhances customer service by moving beyond rigid decision trees.
- [​​Unifying AI and human support with Sendbird’s Sprinklr integration](https://sendbird.com/blog/sprinklr-integration): Explore the benefits and functionality of Sendbird's AI Agent integration with Sprinklr for enhanced customer support.
- [Rethinking value and pricing in an AI-first customer service world](https://sendbird.com/blog/ai-agent-pricing/ai-first-customer-service): This document discusses the evolution of pricing and value in AI-driven customer service, emphasizing the shift from traditional metrics to AI-centric models.
- [From messaging to intelligence: Sendbird introduces proactive AI customer service](https://sendbird.com/blog/proactive-ai-customer-service): Sendbird's proactive AI customer service transforms support from reactive to intelligent, enhancing customer experience and operational efficiency.
- [101 AI statistics and facts for 2025 (market size, adoption, use cases, and more)](https://sendbird.com/blog/ai-statistics-trends): Explore 101 AI statistics and facts for 2025, covering market size, adoption, use cases, and future trends across various industries.
- [Prompt engineering: A guide to AI prompting for beginners](https://sendbird.com/blog/prompt-engineering-guide): A comprehensive guide to prompt engineering for AI, covering techniques, best practices, and the future of AI prompting.
- [Sendbird’s risk-aware detection & response program](https://sendbird.com/blog/security-detection-response-program): Sendbird's risk-aware detection and response program enhances security through automated workflows and risk-based analysis to protect customer data and brand reputation.
- [AI security: A best practices guide to mitigate risk and build secure AI systems](https://sendbird.com/blog/ai-security): A comprehensive guide on AI security, covering its importance, risks, best practices, frameworks, and trends to mitigate risks and enhance cybersecurity.
- [The 13 best agentic AI companies to watch in 2025](https://sendbird.com/blog/agentic-ai-companies): A comprehensive review of the top 13 agentic AI companies to watch in 2025, highlighting their features, benefits, and how to choose the right one for your business.
- [AI agents examples: 18 real-world use cases for businesses](https://sendbird.com/blog/what-is-an-ai-agent/ai-agent-examples): Explore 18 real-world AI agent use cases and learn how to build customized AI agents for business applications.
- [13 ways to improve support with an AI customer service agent](https://sendbird.com/blog/ai-customer-service-agent): Explore 13 ways AI customer service agents enhance support efficiency, customer experience, and operational scalability.
- [How agentic AI improves omnichannel customer service](https://sendbird.com/blog/agentic-ai-omnichannel-customer-service): Agentic AI enhances omnichannel customer service by automating tasks, personalizing interactions, and improving efficiency across multiple channels.
- [Shoptalk 2025: 5 takeaways from the AI-powered future of retail](https://sendbird.com/blog/shoptalk-2025): Shoptalk 2025 highlights key AI trends transforming retail, emphasizing agentic AI, omnichannel support, and the importance of customer-centric engagement.
- [Why Model Context Protocol (MCP) is the new infrastructure for AI agents and the A2A economy](https://sendbird.com/blog/what-is-model-context-protocol): Model Context Protocol (MCP) is essential infrastructure for AI agents, enabling interoperability and scalability in the emerging Agent-to-Agent (A2A) economy.
- [9 best practices for AI compliance and how to implement them](https://sendbird.com/blog/ai-compliance-best-practices): This article outlines 9 best practices for AI compliance to ensure responsible and ethical AI use amidst evolving regulations.
- [15 AI risks to your business and how to address them](https://sendbird.com/blog/ai-risks-for-businesses): Explore 15 AI risks to businesses and strategies for effective risk management and compliance.
- [What is AI Infrastructure? Definition + how-to-build guide](https://sendbird.com/blog/ai-infrastructure): This article explains AI infrastructure, its benefits, differences from IT infrastructure, and provides a guide on building effective AI systems.
- [Sendbird's security guides: Strengthening application security](https://sendbird.com/blog/security-guides): Sendbird's security guides provide essential strategies for strengthening application security and addressing common misconfigurations.
- [18 examples of AI in hospitality & travel (+Use cases and best practices for 2025)](https://sendbird.com/blog/ai-travel-hospitality): Explore 18 AI use cases in hospitality and travel, best practices for implementation, and future trends shaping the industry by 2025.
- [AI lead generation: A guide to the best tools and best practices](https://sendbird.com/blog/ai-in-sales/ai-lead-generation): Explore AI lead generation tools, use cases, benefits, and best practices to enhance sales efficiency and conversion rates.
- [How to implement AI in marketing (Use cases, examples, best practices)](https://sendbird.com/blog/implement-ai-marketing): This document outlines how to effectively implement AI in marketing, including use cases, benefits, steps, and best practices.
- [AI in finance: 24 examples of how AI is used in finance and banking](https://sendbird.com/blog/ai-in-finance): Explore 24 key applications of AI in finance, enhancing customer experience, process automation, fraud detection, and financial forecasting.
- [The essential glossary of AI terms for B2B professionals](https://sendbird.com/blog/ai-glossary): A comprehensive glossary of AI terms essential for B2B professionals, covering core concepts, functionalities, models, data management, and ethical considerations.
- [8 steps to create an effective AI strategy](https://sendbird.com/blog/ai-strategy): This document outlines eight essential steps for businesses to create an effective AI strategy, ensuring successful integration and long-term success.
- [AI in ecommerce: Everything you need to know (Use cases + best practices)](https://sendbird.com/blog/ai-use-cases-ecommerce): Explore the transformative role of AI in ecommerce, including key use cases, best practices, and the future of AI agents in enhancing customer experiences.
- [Omnipresent AI for customer service: What it is, why it matters, and how to get started](https://sendbird.com/blog/omnipresent-ai-for-customer-service): Explore omnipresent AI for customer service, its significance, and steps for businesses to implement it effectively.
- [AI machine learning: A practical guide](https://sendbird.com/blog/ai-machine-learning): A comprehensive guide on machine learning, covering its definition, applications, implementation strategies, and challenges for businesses.
- [Revolutionizing IT onboarding: A zero-touch approach](https://sendbird.com/blog/it-onboarding): This document outlines a zero-touch IT onboarding process at Sendbird, detailing automation steps for seamless employee integration.
- [Beyond chatbots: Retail AI agents are the future of shopping](https://sendbird.com/blog/ai-agents-for-retail): Retail AI agents are transforming customer support by automating tasks and enhancing interactions beyond traditional chatbots.
- [AI in ecommerce: Best practices & strategies for 2025](https://sendbird.com/blog/ai-use-cases-ecommerce/ai-agents-ecommerce): Explore how AI agents enhance ecommerce through personalization, customer experience, fraud prevention, and operational efficiency for 2025.
- [How to improve AI agents performance with these 5 LLM settings](https://sendbird.com/blog/what-is-an-ai-agent/ai-agent-enhancements): This document outlines five key LLM parameters to optimize AI agent performance, enhancing user experience and response diversity.
- [Evolutionary prompting: Using modular AI prompts to improve AI agent performance](https://sendbird.com/blog/ai-prompts/modular-ai-prompts): Explore modular AI prompts and evolutionary algorithms to enhance AI agent performance and optimize natural language processing.
- [What is artificial general intelligence (AGI)? A guide to AGI](https://sendbird.com/blog/what-is-agi-artificial-general-intelligence): This guide explores artificial general intelligence (AGI), its differences from AI, key technologies, potential use cases, challenges, and how businesses can prepare for its future.
- [Small language models (SLMs): A beginner's guide](https://sendbird.com/blog/small-language-models): A comprehensive guide to small language models (SLMs), detailing their benefits, differences from large models, functionality, use cases, examples, limitations, and getting started.
- [Why enterprise-grade messaging infrastructure is key in the AI agent era](https://sendbird.com/blog/messaging-infrastructure-ai-agents): Enterprise-grade messaging infrastructure is essential for deploying AI agents that enhance customer engagement and operational efficiency in digital communications.
- [DeepSeek vs. OpenAI: What Mixture of Experts & Chain of Thoughts changed](https://sendbird.com/blog/deepseek): DeepSeek's innovative AI models challenge traditional large language models by utilizing Mixture of Experts, model distillation, and Chain of Thought reasoning for enhanced efficiency and accessibility.
- [Building the future of customer communication with AI, chat messaging, and more!](https://sendbird.com/blog/customer-communication): Explore how Sendbird is transforming customer communication through AI and omnichannel solutions for enhanced engagement and support.
- [What are multi agent systems? A guide for business leaders](https://sendbird.com/blog/what-is-an-ai-agent/multi-agent-systems): This guide explains multi-agent systems, their advantages, types, implementation strategies, and challenges for business leaders.
- [What are vertical AI agents?](https://sendbird.com/blog/what-is-an-ai-agent/vertical-ai-agents): Vertical AI agents are specialized AI systems designed for specific industries, enhancing operational efficiency and addressing unique challenges.
- [AI orchestration: A beginner’s guide for 2025](https://sendbird.com/blog/ai-orchestration): A comprehensive guide to AI orchestration, covering its definition, components, benefits, implementation steps, challenges, best practices, tools, and future trends for 2025.
- [Introducing Sendbird's AI Agent for customer service](https://sendbird.com/blog/introducing-ai-agent-for-customer-service): Sendbird introduces its AI Agent for customer service, addressing challenges in customer support with autonomous, omnichannel solutions.
- [The three stages of an agent-to-agent (A2A) economy](https://sendbird.com/blog/ai-agent-to-agent-economy/three-stages-a2a-economy): This article explores the three stages of the agent-to-agent (A2A) economy, highlighting the evolution of AI agents in business interactions.
- [How does Sendbird secure AWS?](https://sendbird.com/blog/aws-security): This document outlines Sendbird's evolution of AWS security practices, detailing historical challenges and a comprehensive 11-step strategy for enhanced security.
- [The guide to AI workflow automation: Use cases & best practices for 2025](https://sendbird.com/blog/what-are-ai-agentic-workflows/ai-workflow-automation): This document outlines AI workflow automation's definition, use cases, stages, components, challenges, best practices, and trends for 2025.
- [Rise of the A2A economy: How AI agent-to-agent interactions will reshape the world](https://sendbird.com/blog/ai-agent-to-agent-economy): Explores the transformative potential of the Agent-to-Agent (A2A) economy, highlighting AI interactions, infrastructure, and implications for businesses and consumers.
- [What is the AI workforce? Definition + building your own](https://sendbird.com/blog/ai-agents-as-digital-labor/ai-workforce): Explore the AI workforce, its components, capabilities, and integration strategies for building effective AI agents in business.
- [AI agentic workflows: Definition, examples & FAQs](https://sendbird.com/blog/what-are-ai-agentic-workflows): Explore AI agentic workflows, their functionality, examples, use cases, and best practices for implementation in enhancing business processes.
- [How to build an AI agent: 8-step tutorial](https://sendbird.com/blog/how-to-build-an-ai-agent): A comprehensive guide on building AI agents, covering definitions, frameworks, development steps, use cases, benefits, and challenges.
- [AI agents vs. chatbots: Differences & similarities explained](https://sendbird.com/blog/ai-agent-vs-chatbot): This document compares AI agents and chatbots, detailing their differences, use cases, and guidance on choosing the right solution for business needs.
- [What is agentic AI? Definition & FAQs](https://sendbird.com/blog/what-is-agentic-ai): Agentic AI enables autonomous decision-making and problem-solving, enhancing business operations and customer experiences across various industries.
- [The 10 best finance AI chatbots (key features + examples)](https://sendbird.com/blog/finance-ai-chatbot): Explore the top 10 finance AI chatbots, their features, benefits, and implementation strategies for enhancing customer support in the financial sector.
- [What is RAG (Retrieval Augmented Generation)? Enhancing AI agent LLMs with dynamic information access](https://sendbird.com/blog/what-is-an-ai-agent/rag): Overview of Retrieval Augmented Generation (RAG) and its significance in enhancing AI agents with real-time information access.
- [What is an AI agent? A complete overview and guide](https://sendbird.com/blog/what-is-an-ai-agent): A comprehensive guide to AI agents, covering their characteristics, functionality, types, benefits, challenges, and best practices for implementation.
- [The 10 best AI chatbots for ecommerce in 2025 (+examples)](https://sendbird.com/blog/best-ai-chatbot-ecommerce): Explore the top 10 AI chatbots for ecommerce in 2025, their features, use cases, and best practices for implementation.
- [In-app messaging: What it is and how to use it](https://sendbird.com/blog/in-app-messaging): This document explains in-app messaging, its differences from push notifications, use cases, benefits, best practices, and real-life examples.
- [How to write the best UX copy and notifications for iOS and Android](https://sendbird.com/blog/best-ux-copy-notifications): Learn to craft effective UX copy and notifications for iOS and Android using power words to enhance user engagement and retention.
- [How to pick the best real estate AI chatbot (Examples + use cases)](https://sendbird.com/blog/real-estate-ai-chatbot): This document outlines how to select the best real estate AI chatbots, including use cases, key features, examples, benefits, and creation steps.
- [AI ticketing systems in 2025: A guide to artificial intelligence tickets](https://sendbird.com/blog/ai-ticketing): Explore the future of AI ticketing systems, their benefits, challenges, and top tools for enhancing customer service efficiency.
- [The 5 Cs of omnichannel messaging: Solving fragmented communication with an omnichannel messaging strategy](https://sendbird.com/blog/omnichannel-messaging-for-the-gig-economy): Explore the 5 Cs of omnichannel messaging to enhance communication for gig workers and streamline operations in on-demand platforms.
- [Introducing Vision: Multimodal AI for Sendbird’s AI Chatbots](https://sendbird.com/blog/introducing-vision-multimodal-ai): Introducing Vision, a multimodal AI feature for Sendbird's chatbots that enhances customer interactions through visual inputs.
- [The total guide to mobile app marketing in 2025](https://sendbird.com/blog/mobile-app-marketing-guide): Comprehensive guide on mobile app marketing strategies for 2025, covering awareness, acquisition, and retention stages to enhance app visibility and user engagement.
- [Sendbird Business Messaging wins API World’s award for Best Communications API](https://sendbird.com/blog/best-communications-api-award-api-world): Sendbird Business Messaging wins API World’s Best Communications API award, highlighting its commitment to empowering business communication.
- [Optimizing GitHub security at Sendbird: Challenges & key takeaways](https://sendbird.com/blog/github-security): Sendbird's GitHub security optimization journey highlights challenges, improvements, and future plans for a secure, user-friendly code management environment.
- [What is programmable messaging?](https://sendbird.com/blog/what-is-programmable-messaging): Programmable messaging automates personalized communications across channels, enhancing customer engagement and operational efficiency for businesses.
- [How to write effective AI prompts: Examples + how-to guide](https://sendbird.com/blog/ai-prompts): Learn how to craft effective AI prompts to enhance interactions with AI tools and improve outcomes in various applications.
- [15 Chatbot UI examples for designing an effective user interface](https://sendbird.com/blog/chatbot-ui): Explore 15 effective chatbot UI examples and best practices for designing user-friendly interfaces that enhance customer interactions.
- [Customer support vs. customer service: What’s the difference?](https://sendbird.com/blog/customer-support-vs-customer-service): Explore the differences between customer support and customer service, including definitions, examples, tips for improvement, and the role of AI in enhancing customer interactions.
- [7 ways in-app notifications give your brand a competitive advantage](https://sendbird.com/blog/in-app-notifications-for-a-first-mover-advantage): In-app notifications enhance customer engagement, offering benefits like higher delivery rates, security, and cost-effectiveness, positioning brands competitively in digital communication.
- [Hello, 안녕하세요: Introducing automatic multilingual communication in Sendbird’s AI Chatbot](https://sendbird.com/blog/introducing-automatic-multilingual-communication-in-sendbird-ai-chatbot): Sendbird's AI Chatbot now supports automatic multilingual communication, enhancing customer engagement and support across 80+ languages.
- [The 5 Cs of omnichannel messaging: Unified business messaging for on-demand platforms](https://sendbird.com/blog/business-messaging-for-on-demand): Explore the 5 Cs of omnichannel messaging to enhance communication for gig workers in on-demand platforms.
- [3 essential steps to a smarter knowledge chatbot](https://sendbird.com/blog/smarter-knowledge-chatbot): Learn essential steps to build a smarter knowledge chatbot for enhanced customer engagement and support.
- [How to reduce your iOS app size: 4 tips](https://sendbird.com/blog/how-to-reduce-ios-app-size): This document provides four key strategies for reducing the size of iOS apps, emphasizing code optimization, dependency management, and continuous monitoring.
- [How to build an AI chatbot (no code + video tutorial)](https://sendbird.com/blog/how-to-build-an-ai-chatbot): Learn to build an AI chatbot in six easy steps using Sendbird's no-code platform, enhancing customer engagement and operational efficiency.
- [The total guide to SMS marketing (+Examples & strategies)](https://sendbird.com/blog/guide-to-sms-marketing): Comprehensive guide on SMS marketing covering its definition, benefits, examples, best practices, legal considerations, and top software options.
- [17 best texting apps to know [2024]](https://sendbird.com/blog/best-chat-apps): Explore the top 17 texting apps for 2024, including features, pros and cons, and recommendations for work and community building.
- [What are the key differences between SMS and MMS?](https://sendbird.com/blog/sms-vs-mms): This document compares SMS and MMS messaging, detailing their definitions, capabilities, pros and cons, use cases, and future trends in business text messaging.
- [Introducing Jetpack Compose and SwiftUI chat SDKs](https://sendbird.com/blog/jetpack-compose-swiftui-chat-sdk): Explore the new Jetpack Compose and SwiftUI chat SDKs for building engaging chat applications on Android and iOS.
- [Chatbot for Zapier: Automation with Sendbird AI Chatbot's new Zapier integration](https://sendbird.com/blog/introducing-chatbot-for-zapier): Explore the benefits and functionalities of the new Zapier integration for Sendbird's AI Chatbot, enhancing workflow automation and customer interactions.
- [What is an AI chatbot? (Benefits, use cases, & key features)](https://sendbird.com/blog/what-is-an-ai-chatbot): An overview of AI chatbots, their benefits, use cases, and how to create them for enhancing customer support.
- [The Sendbird approach to security](https://sendbird.com/blog/our-approach-to-security): Sendbird's security approach emphasizes investment, risk management, compliance, collaboration, automation, and community engagement to protect customer data and enhance business operations.
- [Customer acquisition cost (CAC): What it is and how to calculate CAC](https://sendbird.com/blog/what-is-customer-acquisition-cost): This document explains Customer Acquisition Cost (CAC), its calculation, importance, and strategies to optimize it for better business profitability.
- [14 ways AI can improve your customer experience](https://sendbird.com/blog/ai-customer-service/ai-customer-experience): Explore 14 ways AI enhances customer experience, from chatbots to predictive analytics, and the future of AI agents in customer service.
- [How to choose the best secure (encrypted) messaging app in 2025](https://sendbird.com/blog/secure-messaging-apps): A guide to selecting the best secure messaging apps in 2025, highlighting key features, top apps, and considerations for businesses.
- [5 simple steps to automate offboarding](https://sendbird.com/blog/streamline-offboarding-with-it-automation): This document outlines five steps to automate employee offboarding using IT automation to enhance efficiency and compliance.
- [Introducing Prompt History for AI Chatbot: Take AI prompting to the next level](https://sendbird.com/blog/introducing-ai-chatbot-prompt-history): Explore Sendbird's Prompt History feature for AI chatbots, enhancing management, accuracy, and efficiency in customer interactions.
- [Sendbird’s AI Chatbot knowledge base now expands to Notion, Google Drive, and more](https://sendbird.com/blog/ai-chatbot-knowledge-base-expands-to-notion-google-drive-and-more): Sendbird expands its AI chatbot knowledge base to include Notion, Google Drive, and Salesforce, enhancing data ingestion and improving customer interactions.
- [What is business messaging? Benefits, challenges, and examples](https://sendbird.com/blog/what-is-business-messaging): Explore business messaging, its benefits, challenges, and strategies for effective customer communication.
- [The differences between text and chat messaging](https://sendbird.com/blog/in-app-chat-vs-sms-which-option-is-right-for-your-app): This document compares SMS and in-app chat messaging, detailing their definitions, differences, benefits, limitations, use cases, and guidance for implementation.
- [The Complete Guide for Choosing an LLM on the Sendbird Platform](https://sendbird.com/blog/the-complete-guide-for-choosing-an-llm-on-the-sendbird-platform): A comprehensive guide to selecting the right Large Language Model (LLM) on the Sendbird platform, comparing key models and their use cases.
- [The complete guide to online community management](https://sendbird.com/blog/ultimate-guide-to-online-community-management): A comprehensive guide to online community management, covering its importance, types, strategies, and best practices for effective engagement.
- [Omnichannel vs multichannel: A comparison of marketing strategies](https://sendbird.com/blog/omnichannel-vs-multichannel): This document compares multichannel and omnichannel marketing strategies, highlighting their definitions, differences, benefits, challenges, and examples.
- [The 10 best business text messaging apps](https://sendbird.com/blog/best-business-text-messaging-apps): Explore the top 10 business text messaging apps, their features, and how to choose the right one for effective customer engagement.
- [Top 8 best ecommerce chatbots for your online store](https://sendbird.com/blog/best-ecommerce-chatbots): Explore the top 8 ecommerce chatbots to enhance customer engagement, streamline operations, and boost sales for online stores.
- [Introducing the best Shopify chatbot powered by conversational AI & RAG](https://sendbird.com/blog/introducing-best-shopify-chatbot): Discover Sendbird's Shopify chatbot, powered by AI and RAG, enhancing customer experience and driving business growth.
- [Introducing Advanced Moderation: A complete moderation chat solution for AI, automation, and moderators.](https://sendbird.com/blog/introducing-advanced-chat-moderation): Sendbird's Advanced Moderation offers a comprehensive solution for automated and human content moderation in online communities, enhancing safety and compliance.
- [22 mobile app KPI metrics you should be tracking](https://sendbird.com/blog/essential-mobile-app-kpis-engagement-metrics): This document outlines 22 essential mobile app KPIs for tracking performance, engagement, and revenue, along with strategies for improvement.
- [How to reduce your Android app size:  managing SDK size with Emerge tools](https://sendbird.com/blog/reduce-sdk-apk-size): Learn how to effectively reduce Android app size by managing SDK size with Emerge tools and automation techniques.
- [AI agents as digital labor: Challenges and solutions](https://sendbird.com/blog/ai-agents-as-digital-labor): This document discusses AI agents as digital labor, their characteristics, industry perspectives, challenges, and the future of work integrating humans and AI.
- [AI in customer service: The best use cases, tools, and best practices for 2025](https://sendbird.com/blog/ai-customer-service): Explore the transformative role of AI in customer service, including use cases, tools, and best practices for 2025.
- [Testing the 16 best ChatGPT alternatives (2024)](https://sendbird.com/blog/best-chatgpt-alternatives): Explore the top 16 ChatGPT alternatives for various needs, features to consider, and real-world success stories.
- [SB-OSC: Sendbird Online Schema Change](https://sendbird.com/blog/sb-osc-sendbird-online-schema-change): SB-OSC is a multithreaded MySQL online schema change tool that minimizes downtime and improves performance for large tables during schema modifications.
- [Unlocking successful digital transformation: How to revamp your digital transformation strategy](https://sendbird.com/blog/revamp-digital-transformation-strategy): Explore key strategies and principles for successful digital transformation, addressing common pitfalls and practical steps for sustainable change.
- [Exploring OpenAI's GPT-4o and Its Applications in Knowledge-Based Bots](https://sendbird.com/blog/exploring-openai-gpt-4o): This article explores OpenAI's GPT-4o, highlighting its advancements, applications in knowledge-based bots, and integration into custom AI chatbots.
- [Navigating the evolution of product management for systemic success](https://sendbird.com/blog/product-management-for-systemic-success): Explore key principles and frameworks for effective product management to achieve systemic success amidst evolving challenges.
- [Harnessing the power of chat APIs for omnichannel engagement](https://sendbird.com/blog/chat-apis-for-omnichannel-engagement): Explore how chat APIs enhance omnichannel engagement, addressing consumer preferences and integration challenges while leveraging Sendbird's solutions for improved customer experiences.
- [In-app notifications: The missing channel in omnichannel](https://sendbird.com/blog/in-app-notifications-for-enhanced-conversion): Explore the importance of in-app notifications as a key channel in omnichannel communication strategies for enhancing user engagement and conversion rates.
- [Top 6 examples of app onboarding experiences (with best practices)](https://sendbird.com/blog/mobile-app-onboarding): Explore top mobile app onboarding examples and best practices to enhance user engagement and retention.
- [Why Llama 3 is Sendbird’s top pick for your AI chatbot](https://sendbird.com/blog/why-llama-3-is-sendbirds-top-pick-for-your-ai-chatbot): Llama 3 is Sendbird's preferred AI chatbot model, offering advanced performance, open-source collaboration, and easy integration for businesses.
- [The Complete list of WordPress Plugins for AI chatbot using Generative AI in 2024](https://sendbird.com/blog/complete-list-of-wordpress-ai-chatbot-plugins-2024): A comprehensive guide to WordPress plugins for AI chatbots using generative AI in 2024, comparing traditional chatbots and showcasing top plugin options.
- [What is Annual Recurring Revenue (ARR) & how to calculate ARR](https://sendbird.com/blog/annual-recurring-revenue): This document explains Annual Recurring Revenue (ARR), its calculation, importance, and strategies to increase it for subscription-based businesses.
- [What is CCM? A guide to Customer Communication Management (CCM)](https://sendbird.com/blog/what-is-customer-communication-management-and-how-it-benefits-your-business): A comprehensive guide to Customer Communication Management (CCM), its importance, types, benefits, best practices, and essential tools for effective customer engagement.
- [18 mobile push notification examples to inspire you](https://sendbird.com/blog/push-notification-examples): Explore 18 mobile push notification examples, their types, best practices, and the importance of integrating them into your omnichannel strategy.
- [What’s the difference between SMS notifications and push notifications?](https://sendbird.com/blog/push-notifications-vs-sms-notifications): This document compares SMS notifications and push notifications, detailing their definitions, uses, advantages, disadvantages, and key differences for effective business communication.
- [17 reasons your text message failed to send and how to fix them](https://sendbird.com/blog/reasons-why-your-text-messages-are-not-being-delivered): Explore 17 reasons why text messages fail to send and actionable solutions to ensure successful delivery.
- [Introducing Sendbird Business Messaging: The best omnichannel messaging platform](https://sendbird.com/blog/introducing-sendbird-business-messaging-an-omnichannel-messaging-platform): Sendbird Business Messaging offers an omnichannel platform to enhance mobile customer communication, optimize costs, and improve engagement through integrated messaging solutions.
- [Push notifications vs. in-app notifications: Key differences & which to choose](https://sendbird.com/blog/push-notifications-vs-in-app-notifications): Explore the differences between push notifications and in-app notifications, their use cases, advantages, and disadvantages for effective user engagement.
- [24 resources to inspire a modern chat app UI [UPDATED]](https://sendbird.com/blog/resources-for-modern-chat-app-ui): Explore 24 essential resources for designing a modern chat app UI, including design inspiration, UI elements, and development tools.
- [Claude vs ChatGPT: Sendbird introduces Anthropic’s latest Claude 3 Sonnet](https://sendbird.com/blog/claude-vs-chatgpt-sendbird-introduces-anthropics-latest-claude3-sonnet): A comparison of Claude 3 and ChatGPT, highlighting their capabilities, performance, and integration for AI chatbots.
- [What is customer experience automation? How to implement CXA](https://sendbird.com/blog/customer-experience-automation): This document explains customer experience automation (CXA), its components, benefits, implementation strategies, and best practices for enhancing customer interactions.
- [Your guide to customer support chatbots in banking](https://sendbird.com/blog/customer-support-chatbots-in-banking): Explore the role, benefits, and implementation of customer support chatbots in banking, along with top use cases and leading platforms for building them.
- [A Beginner's Guide to Easily Implementing Sendbird's AI Chatbot](https://sendbird.com/blog/beginner-guide-to-implementing-sendbird-AI-chatbot): A comprehensive guide on implementing Sendbird's AI chatbot, covering onboarding, design steps, and challenges in launching chatbot services.
- [Top 20 must-know mobile app UX best practices](https://sendbird.com/blog/mobile-app-ux-best-practices): Explore essential mobile app UX best practices to enhance user engagement and retention in 2024.
- [Top 11 customer loyalty program examples [2024 update]](https://sendbird.com/blog/customer-loyalty-program-examples): Explore top customer loyalty program examples and strategies to enhance customer retention and engagement in 2024.
- [App retention benchmarks broken down by industry](https://sendbird.com/blog/app-retention-benchmarks-broken-down-by-industry): This document provides insights on app retention benchmarks, user retention and churn rates, their importance, industry-specific benchmarks, and strategies to improve retention.
- [Sendbird adds Upstage's Solar LLM to its generative AI offering](https://sendbird.com/blog/sendbird-adds-solar-llm): Sendbird integrates Upstage's Solar LLM to enhance its generative AI chatbot capabilities for improved customer service.
- [The guide to digital customer experience in 2025](https://sendbird.com/blog/digital-customer-experience): This guide explores the digital customer experience (DCX) in 2025, covering its importance, strategies, best practices, trends, and metrics for success.
- [AI vs. human agents: How to strike the right balance in AI customer service](https://sendbird.com/blog/ai-vs-human-intelligence): Explore the balance between AI and human agents in customer service, highlighting their strengths, collaboration, and future integration.
- [Introducing Sendbird’s no code AI chatbot solution: Create a custom GPT for your website in minutes](https://sendbird.com/blog/introducing-no-code-custom-gpt): Sendbird introduces a no-code AI chatbot solution for creating custom GPTs to enhance customer service and engagement on websites.
- [The total guide to customer service automation](https://sendbird.com/blog/customer-service-automation): A comprehensive guide to customer service automation, covering its definition, benefits, applications, best practices, and integration steps.
- [What is a content moderator? Requirements, skills, benefits, & tools](https://sendbird.com/blog/what-is-a-content-moderator): Overview of content moderation, roles of content moderators, required skills, benefits, tools, and future trends in moderation.
- [3 types of mobile apps to know in 2024](https://sendbird.com/blog/types-of-mobile-apps): Explore the three main types of mobile apps—native, web, and hybrid—and their advantages, disadvantages, and best use cases for 2024.
- [In-app messaging vs. in-app chat: Which to choose in 2024](https://sendbird.com/blog/in-app-messaging-vs-in-app-chat): Explore the differences between in-app messaging and in-app chat, their pros and cons, and how to choose the right approach for user engagement in 2024.
- [Next-gen AI customer service: Sendbird's AI chatbot now on AppExchange](https://sendbird.com/blog/sendbirds-ai-chatbot-now-on-appexchange-ai-customer-service): Sendbird's AI chatbot is now available on Salesforce AppExchange, enhancing customer service with advanced features and seamless integration.
- [Maximizing Your AI Chatbot Experience: Key Things to Ask Chat GPT](https://sendbird.com/blog/key-things-to-ask-chat-gpt): Explore key questions to enhance your AI chatbot experience with Chat GPT, focusing on personalization, support, feedback, recommendations, and general inquiries.
- [How to Craft Engaging Quiz Bot with AI](https://sendbird.com/blog/quiz-ai-chatbot): This guide explains how to create engaging quiz bots using AI and chatbot APIs, highlighting benefits and best practices.
- [How to Master the Art of AI Chatbot Conversation Flowcharts](https://sendbird.com/blog/ai-chatbot-conversation-flowcharts): Learn to design effective AI chatbot conversation flowcharts for enhanced user engagement and streamlined interactions.
- [Build the Best Lead Generation Chatbot with Sendbird SmartAssistant](https://sendbird.com/blog/lead-generation-with-ai-chatbot): Learn how to build an effective lead generation chatbot using Sendbird's SmartAssistant to enhance customer engagement and streamline communication.
- [How to Use Chatbots in Marketing](https://sendbird.com/blog/leveraging-chatbots-in-marketing-revolutionizing-engagement-and-efficiency): Explore how chatbots revolutionize marketing by enhancing customer engagement, reducing costs, and driving sales through personalized interactions and automation.
- [Exploring the Diverse World of Virtual Agents in AI: Understanding Types and Their Functions](https://sendbird.com/blog/exploring-the-diverse-world-of-virtual-agents-in-ai): This article explores the various types of virtual agents in AI, their functions, and real-world applications.
- [How to Use AI Chatbots for Improved Customer Engagement](https://sendbird.com/blog/ai-chatbot-for-engagement): This document outlines the use of AI chatbots for enhancing customer engagement, covering their rise, benefits, integration, best practices, and future developments.
- [A Short Guide to AI in Digital Marketing](https://sendbird.com/blog/revolutionizing-digital-marketing-with-ai): This guide explores the transformative role of AI, particularly Sendbird AI Chatbot, in enhancing digital marketing strategies and customer engagement.
- [Chatbot use cases to grow your business](https://sendbird.com/blog/Chatbot-use-cases-to-grow-your-business): Explore various chatbot use cases that enhance marketing, sales, customer service, and internal communication for business growth.
- [How to build a leading AI sales assistant](https://sendbird.com/blog/How-to-build-a-leading-AI-sales-assistant): This document outlines how to build an effective AI sales assistant, detailing its benefits, key steps, and integration strategies for enhancing sales operations.
- [Guide to Building the Best Restaurant Chatbot](https://sendbird.com/blog/Guide-to-Building-a-Restaurant-Chatbot): A comprehensive guide on building effective restaurant chatbots to enhance customer engagement and operational efficiency.
- [A Guide to Omnichannel Messaging with AI Chat Widgets](https://sendbird.com/blog/Omnichannel-messaging-through-your-chat-widget): This guide explores omnichannel messaging with AI chat widgets, detailing strategies, best practices, and key considerations for enhancing customer engagement and sales.
- [How to build conversational forms with an AI chat widget](https://sendbird.com/blog/create-a-conversational-form-through-chat-widget): Learn how to create engaging conversational forms using AI chat widgets to enhance user experience and data collection.
- [Introducing 8 new features for the Sendbird in-app notification platform](https://sendbird.com/blog/customer-engagement-platform-in-app-notification): Discover 8 new features enhancing Sendbird's in-app notification platform for improved customer engagement and compliance.
- [Best Practices for Building Chatbot Training Datasets](https://sendbird.com/blog/chatbot-training-data): This document outlines best practices for building effective chatbot training datasets, emphasizing customization, empathy, and continuous improvement in AI chatbot training.
- [How to Delete a Chatbot in Your Chat Widget](https://sendbird.com/blog/how-to-delete-chatbot-in-widget): Learn how to delete a chatbot from your chat widget and enhance user engagement with effective chatbot strategies.
- [Transform Your Customer Interactions with Survey Bots](https://sendbird.com/blog/ai-survey-bots): Explore how Sendbird's AI Chatbot enhances customer interactions through survey bots, advanced APIs, and real-time support.
- [Strategies for Mitigating NLP Chatbot Hallucinations in 2024](https://sendbird.com/blog/nlp-chatbot-hallucinations): Explore strategies to mitigate NLP chatbot hallucinations, enhancing AI reliability and user trust in 2024.
- [The Benefits of AI for Contact Centers in 2024](https://sendbird.com/blog/ai-for-contact-center): Explore the transformative benefits of AI in contact centers, including implementation strategies, success stories, and essential software tools for 2024.
- [Guardrails for Gen AI: A Perspective from Davos](https://sendbird.com/blog/gen-ai-guardrails): Insights from Davos on generative AI's impact on productivity, communication speed, and customer engagement, highlighting ethical considerations and the need for regulation.
- [How to Use a Retail Chatbot to Transform the Shopping Experience](https://sendbird.com/blog/retail-chatbot): Explore how retail chatbots enhance customer experience, streamline operations, and drive sales through AI technology.
- [How to use an NLP chatbot to transform your customer service](https://sendbird.com/blog/transforming-customer-service-with-nlp-chatbot): Explore how NLP chatbots are transforming customer service through enhanced efficiency, personalized interactions, and real-world applications.
- [AI Chabot Best Practices in 2024](https://sendbird.com/blog/ai-chatbot-best-practices): Explore best practices for AI chatbots in 2024, focusing on design, customization, analytics, and enterprise solutions to enhance customer engagement.
- [AI Chatbots for Small Businesses (SMBs)](https://sendbird.com/blog/smb-with-ai-chatbots): Explore how AI chatbots enhance small business operations, customer engagement, and sales efficiency through automation and personalized interactions.
- [Best Practices for Addressing Chatbot Security Risks](https://sendbird.com/blog/ai-chatbot-security-risks): This document outlines best practices for addressing security risks associated with AI chatbots, emphasizing data privacy and the importance of robust security measures.
- [The Complete List of Artificial Intelligence (AI) Terminology for 2024](https://sendbird.com/blog/ai-terminology): A comprehensive guide to essential AI terminology for 2024, covering key concepts and definitions crucial for understanding artificial intelligence.
- [How to use a chatbot to drive digital customer engagement](https://sendbird.com/blog/how-to-use-chatbot-to-drive-digital-customer-engagement): This document outlines how chatbots enhance digital customer engagement through AI, platform selection, optimization strategies, and future trends.
- [AI Self-Service: Definition & FAQs](https://sendbird.com/blog/ai-self-service): Overview of AI self-service, its benefits, examples, and guidance on building AI services.
- [Chatbot vs conversational AI: What is the difference?](https://sendbird.com/blog/difference-between-chatbot-and-conversational-ai): This document explains the differences between chatbots and conversational AI, their functionalities, applications, and considerations for implementation in customer service.
- [A Concise Guide to Recruitment Chatbots in 2024](https://sendbird.com/blog/recruitment-chatbots): This guide explores recruitment chatbots in 2024, highlighting their benefits, future trends, real-world applications, and how to build one using Sendbird's technology.
- [The Potential Impact of Gen AI to Top Industries in 2024](https://sendbird.com/blog/unveiling-the-impact-of-gen-ai): Explores the transformative potential of Generative AI across various industries, focusing on applications like chatbots, content generation, and predictive analytics.
- [Customer Perceptions of AI & AI Chatbots](https://sendbird.com/blog/perception-of-ai-chatbot): Explore customer perceptions of AI chatbots, their benefits, real-life examples, and guidance on building your own chatbot for business.
- [How to measure performance of your chat widget](https://sendbird.com/blog/chatbot-analytics): This document outlines the importance of measuring chat widget performance and how analytics can enhance user engagement and business growth.
- [Guide to Building the Best Survey Bot](https://sendbird.com/blog/guide-to-building-the-best-survey-bot): A comprehensive guide on building effective survey bots, highlighting their advantages, no-code development steps, and considerations for optimal performance.
- [How to add a lead generation chatbot to your landing page](https://sendbird.com/blog/lead-generation-chatbot-for-landing-page): Learn how to effectively integrate a lead generation chatbot into your landing page to enhance user engagement and boost conversions.
- [How to reshape your sales cycle with NLP chatbot](https://sendbird.com/blog/how-to-reshape-sales-cycle-with-nlp-chatbot): Explore how NLP chatbots can enhance sales cycles through lead generation, customer engagement, and post-sale support.
- [Guide to coming up with best name for your AI chat widget](https://sendbird.com/blog/how-to-come-up-with-your-chatbot-name): A guide on naming AI chat widgets, emphasizing brand alignment, audience understanding, and creativity for effective user engagement.
- [How to Choose the Best NLP Chatbot](https://sendbird.com/blog/how-to-choose-NLP-Chatbot): A guide on selecting the best NLP chatbot, covering market growth, user satisfaction, benefits, customer service needs, key features, and considerations for implementation.
- [GPT-3 vs GPT-4: Which one should you use for your NLP chatbot?](https://sendbird.com/blog/gpt3-vs-4-for-nlp-chatbot): This article compares GPT-3 and GPT-4 for NLP chatbots, highlighting advancements, features, and integration strategies to help choose the right model.
- [Guide to Creating a Personality for Your Chatbot](https://sendbird.com/blog/how-to-define-your-chatbot-personality): This guide outlines the importance of chatbot personality and provides steps to create a unique, engaging persona that aligns with brand identity.
- [ChatGPT training for your AI chat widget](https://sendbird.com/blog/Chatgpt-training-for-your-AI-chat-widget): This document provides a comprehensive guide on training AI chat widgets using ChatGPT, including best practices, alternatives, and future trends.
- [Unveiling the Evolution of Chatbot API and UI Integration](https://sendbird.com/blog/evolution-of-chatbotapi-chatbotui): Explore the evolution of chatbot APIs, AI integration, and their future impact on user engagement and business efficiency.
- [PLG: How to incorporate conversational AI chatbots into your product-led growth strategy](https://sendbird.com/blog/plg-how-to-incorporate-conversational-ai-chatbots-into-your-product-led-growth-strategy): Explore how AI chatbots can enhance product-led growth strategies through user engagement, onboarding, and personalized customer experiences.
- [2024 tech predictions: The top 4 digital communication trends to know](https://sendbird.com/blog/2024-tech-predictions-top-4-digital-communication-trends-to-know): Explore the top 4 digital communication trends for 2024, including content moderation, asynchronous experiences, generative AI, and short-form multimedia.
- [Your guide to healthcare AI: The role of AI in medicine](https://sendbird.com/blog/ai-in-healthcare): Explore the transformative role of AI in healthcare, including applications, benefits, and privacy considerations.
- [How to collect in-app feedback: 5 best tools, techniques, and benefits](https://sendbird.com/blog/in-app-feedback): Explore effective tools and techniques for collecting in-app feedback to enhance user experience and product development.
- [A recap of Apple's privacy guidelines update for mobile apps](https://sendbird.com/blog/a-deep-dive-into-apples-privacy-guidelines-for-mobile-apps): Summary of Apple's updated privacy guidelines for mobile apps, emphasizing transparency and developer responsibilities.
- [8 best practices for an effective online content moderation strategy](https://sendbird.com/blog/content-moderation-strategy): Explore best practices for effective online content moderation strategies to ensure community safety and engagement.
- [8 key questions that reveal the power of auto moderation with a chat moderation rule engine](https://sendbird.com/blog/auto-moderation-with-a-chat-moderation-rule-engine): Explore the significance and functionality of chat moderation rule engines for enhancing online community safety and trust.
- [2023: Revolutionizing customer communication with in-app CPaaS services](https://sendbird.com/blog/2023-recap-revolutionizing-customer-communication-with-in-app-cpaas-services): Sendbird's 2023 recap highlights advancements in CPaaS, including AI chatbots, in-app notifications, and a Salesforce Connector, shaping future customer communication.
- [7 insights on how chat moderation records boost online community safety](https://sendbird.com/blog/chat-moderation-logs-for-content-moderation): Explore how chat moderation records enhance community safety, accountability, and compliance in online environments.
- [The ultimate guide to in-app notifications](https://sendbird.com/blog/the-ultimate-guide-to-in-app-notifications): This guide covers in-app notifications, their benefits, use cases, and implementation strategies for enhancing user engagement and retention.
- [The ultimate guide to Monthly Active Users (MAU) for apps](https://sendbird.com/blog/monthly-active-users-mau): This guide explains Monthly Active Users (MAU), its calculation, importance, limitations, and strategies to increase MAU for app success.
- [How to increase app engagement and customer satisfaction with business communication technology](https://sendbird.com/blog/business-communication-technology): Explore how business communication technology enhances app engagement and customer satisfaction through modern tools and strategies.
- [Building an autonomous customer experience function with ChatGPT](https://sendbird.com/blog/yaniv-markovski-webinar-replay): Explore how Yaniv Markovski from OpenAI built an autonomous customer experience function using ChatGPT, sharing insights on challenges and opportunities in generative AI integration.
- [In-app notifications: How to make the build vs. buy decision](https://sendbird.com/blog/in-app-notifications-how-to-make-the-build-vs-buy-decision): Explore the decision-making process for implementing in-app notifications, comparing building in-house versus using Sendbird's solution for enhanced user engagement.
- [Sendbird awarded Best in Communications APIs](https://sendbird.com/blog/best-in-communications-api-award): Sendbird wins the 2023 API Award for Best in Communications APIs, highlighting its innovation and impact in the API ecosystem.
- [6 ways customer service AI is transforming support chat](https://sendbird.com/blog/6-ways-customer-service-ai-is-transforming-support-chat): Explore how AI is revolutionizing customer service chat through efficiency, enhanced experiences, and future trends.
- [Sendbird introduces Llama 2 for enhanced privacy and performance AI chatbots](https://sendbird.com/blog/sendbird-introduces-open-source-llama-2-integration-expanding-proprietary-llm-offering-for-conversational-ai): Sendbird integrates Llama 2 for enhanced privacy and performance in AI chatbots, offering businesses flexible options for conversational AI.
- [12 benefits of fintech AI chatbots: Don’t get left behind in the revolution of AI in finance](https://sendbird.com/blog/12-benefits-of-fintech-ai-chatbots): Explore the transformative benefits of AI chatbots in fintech, including use cases, implementation strategies, and real-world examples.
- [9 reasons in-app messaging is better than SMS and email](https://sendbird.com/blog/9-reasons-in-app-messaging-is-the-best-sms-alternative): Explore why in-app messaging surpasses SMS and email for customer communication, highlighting benefits, best practices, and actionable strategies.
- [Must-know facts about Sendbird: A leading communications API platform](https://sendbird.com/blog/sendbird-in-app-communications-platform-solution-for-chat-calls-notifications-and-live-streaming): Overview of Sendbird's communication API platform, pricing, features, and support services.
- [9 in-app messaging use cases to elevate your users’ mobile app experience](https://sendbird.com/blog/what-is-in-app-messaging): Explore nine in-app messaging use cases to enhance user engagement and retention in mobile apps.
- [The future of healthcare: Revolutionizing patient care with generative AI chatbot integrations](https://sendbird.com/blog/revolutionizing-patient-care-with-generative-ai-chatbot-integrations): Explore how generative AI chatbots are transforming patient care and administrative tasks in healthcare, ensuring compliance and enhancing integration with EHR systems.
- [Introducing Sendbird’s ChatGPT-powered chatbots for a renewed chatbot experience](https://sendbird.com/blog/introducing-chatgpt-integration-ai-chatbot): Sendbird introduces ChatGPT-powered chatbots to enhance customer engagement, operational efficiency, and satisfaction through personalized AI interactions.
- [Introducing Sendbird’s SmartAssistant v2: Generative AI chatbot with hybrid chatbot capabilities](https://sendbird.com/blog/introducing-sendbirds-smartassistant-v2-generative-ai-chatbot-with-hybrid-chatbot-capabilities): Sendbird's SmartAssistant v2 enhances customer interactions with a hybrid AI chatbot powered by GPT-4, offering advanced features across various industries.
- [Chat API pricing: What to know about the top options](https://sendbird.com/blog/sendbird-chat-api-pricing-against-competitors): This document provides an overview of chat APIs, their benefits, and pricing models, focusing on Sendbird's offerings.
- [9 ways that in-app notifications boost your business](https://sendbird.com/blog/9-ways-that-in-app-notifications-boost-your-business): Explore how in-app notifications enhance user engagement and drive business success through timely, personalized communication strategies.
- [Braze selects Sendbird as official technology partner for in-app messaging](https://sendbird.com/blog/braze-selects-sendbird-as-official-technology-partner-for-in-app-messaging): Braze partners with Sendbird for enhanced in-app messaging, enabling customizable user experiences and improved engagement through seamless integration.
- [Empowering e-commerce experiences with next-generation generative AI bots](https://sendbird.com/blog/empowering-ecommerce-experiences-with-ai-bots): Explore how generative AI chatbots enhance e-commerce by personalizing customer interactions, breaking language barriers, and providing real-time insights for improved satisfaction and trust.
- [The mid-year stats you need to know about customer comms in 2023](https://sendbird.com/blog/the-mid-year-stats-you-need-to-know-about-customer-comms): Mid-year insights on customer communication preferences highlight trends in contact information accuracy, risk perception, channel preferences, and customer service expectations.
- [Tailoring app experiences with personalization](https://sendbird.com/blog/tailoring-app-experiences-with-personalization): Explore how to enhance mobile app user experiences through effective personalization strategies and the role of Sendbird in facilitating these efforts.
- [Sendbird integrates SmartAssistant with Salesforce Connector for personalized AI powered customer support](https://sendbird.com/blog/sendbird-integrates-smartassistant-with-salesforce-connector-for-personalized-ai-powered-customer-support): Sendbird's SmartAssistant integrates with Salesforce Connector to enhance AI-powered customer support, improving efficiency and personalization for businesses.
- [Debunking the Edge Network myth: Why latency alone doesn't define chat platform performance](https://sendbird.com/blog/debunking-the-edge-network-myth): This document discusses the limitations of Edge Networks in chat platforms, emphasizing user experience over latency.
- [Understand your customers' journey: B2B and B2C](https://sendbird.com/blog/b2b-vs-b2c-customer-journey): Explore the differences and stages of B2B and B2C customer journeys, optimizing touchpoints for enhanced customer experiences.
- [Complete guide to mobile app customer support](https://sendbird.com/blog/complete-guide-to-mobile-app-customer-support): A comprehensive guide on enhancing mobile app customer support to improve user retention and satisfaction.
- [What transactional in-app messages can do for your business](https://sendbird.com/blog/transactional-vs-promotional-messages): Explore the impact of transactional in-app messages on business, their types, differences from promotional messages, and best practices for user engagement.
- [The best live chat support software for your brand in 2023](https://sendbird.com/blog/best-live-chat-support-software): Explore the top live chat support software options for 2023, their features, and how to choose the best fit for your business needs.
- [Everything your team needs to know to get started with Sendbird](https://sendbird.com/blog/get-started-with-sendbird): Comprehensive guide on Sendbird, covering its features, implementation, and customer success stories for in-app messaging solutions.
- [8 examples of good app design in action](https://sendbird.com/blog/examples-of-good-app-design): Explore best practices and examples of effective mobile app design focusing on UI and UX strategies.
- [Building confidence with advanced new tech for employees, teams, and companies](https://sendbird.com/blog/build-confidence-with-new-tech): Strategies for building confidence with technology for individuals, team leaders, and company leaders.
- [What every fintech app must know about retention](https://sendbird.com/blog/finance-and-payment-app-retention): This article discusses essential strategies for improving user retention in fintech apps, emphasizing the importance of understanding retention metrics and user engagement.
- [How to make the most of customer communication apps](https://sendbird.com/blog/communicating-to-customers-through-your-app): This guide explores customer communication apps, their importance, in-app vs third-party options, and top apps for enhancing customer interactions.
- [New report shows that consumers regularly miss brand communications](https://sendbird.com/blog/consumers-regularly-miss-brand-communications): A study reveals consumers often miss brand communications, emphasizing the need for omnichannel strategies and real-time support.
- [UX best practices for people who love their apps](https://sendbird.com/blog/ux-best-practices-for-people-who-love-their-apps): Explore essential UX best practices for mobile apps to enhance user experience and engagement throughout the customer journey.
- [Introducing SmartAssistant: Sendbird's new generative AI knowledge bot](https://sendbird.com/blog/introducing-SmartAssistant-sendbirds-new-generative-ai-knowledge-bot): Introducing SmartAssistant, Sendbird's generative AI knowledge bot designed to enhance customer service and mitigate AI hallucinations.
- [Introducing a no-code UI Kit feature configuration tool for chat apps](https://sendbird.com/blog/introducing-no-code-feature-configuration-chat-tool): Introducing a no-code UI Kit tool for customizing chat apps, enhancing development speed and user experience.
- [The necessary evil of omnichannel communication](https://sendbird.com/blog/omnichannel-communication): Explore the importance and strategies of omnichannel communication for enhancing customer engagement and business efficiency.
- [How & why to build an e-commerce mobile app for customers](https://sendbird.com/blog/ecommerce-app-development): Explore the benefits, essential features, and development considerations for creating an effective e-commerce mobile app.
- [6 essential community guidelines for mobile content moderation](https://sendbird.com/blog/6-essential-community-guidelines-for-content-moderation): This document outlines six essential community guidelines for effective mobile content moderation to ensure user safety and engagement.
- [AI-assist for Salesforce live chat support](https://sendbird.com/blog/ai-assisted-live-chat-support-for-salesforce): Explore AI-assisted live chat support for Salesforce, enhancing customer experience and productivity through automated conversation summaries.
- [How to maintain brand consistency in your retail app](https://sendbird.com/blog/how-to-maintain-brand-in-retail-app-chat): This document outlines strategies for maintaining brand consistency in retail apps through effective communication and branding elements.
- [The 10 best ecommerce apps to grow your online store](https://sendbird.com/blog/10-best-mobile-ecommerce-apps): Explore the top 10 ecommerce apps and platforms to enhance your online store's growth and customer engagement.
- [9 ways that secure messaging improves patient experiences](https://sendbird.com/blog/secure-patient-messaging-in-healthcare-apps): Explore how secure messaging enhances patient experiences through improved access, flexibility, and engagement in virtual healthcare.
- [8 mobile banking trends for 2023](https://sendbird.com/blog/8-finance-app-and-mobile-banking-trends): Explore the latest mobile banking trends for 2023, including security, personalization, and AI-supported customer service, to enhance your finance app.
- [21 key e-commerce metrics every store owner should track](https://sendbird.com/blog/key-e-commerce-metrics): This document outlines 21 essential e-commerce metrics for store owners to track for improved performance and decision-making.
- [12 ways to personalize your brand experience](https://sendbird.com/blog/brand-personalization-is-customer-personalization): Explore 12 effective strategies for personalizing brand experiences to enhance customer relationships and marketing success.
- [Understanding the mobile app customer journey](https://sendbird.com/blog/understanding-the-mobile-app-customer-journey): This document explores the mobile app customer journey, detailing its stages, core elements, and how to enhance user engagement and retention.
- [Introducing 4 important mobile web enhancements for Sendbird’s React Chat UIKit](https://sendbird.com/blog/introducing-4-important-mobile-web-enhancements-for-sendbirds-react-chat-uikit): Explore four key enhancements to Sendbird's React Chat UIKit for improved mobile web user experience.
- [Driving business success with mobile-friendly web apps and sites](https://sendbird.com/blog/mobile-friendly-websites-and-mobile-apps): Explore the importance of mobile-friendly web apps and sites for business success, including best practices and statistics on mobile usage.
- [The complete guide to APIs for product marketing managers](https://sendbird.com/blog/product-marketing-managers-guide-to-api-and-sdk): A comprehensive guide for product marketing managers on understanding and implementing APIs, including benefits, types, and integration strategies.
- [Why users are uninstalling your app and 4 steps to fix it](https://sendbird.com/blog/4-ways-to-reduce-app-installs): Explore reasons for app uninstalls and four actionable strategies to enhance user retention and engagement.
- [Making sense of generative AI for your team, your company, and your future](https://sendbird.com/blog/making-sense-of-generative-ai): A comprehensive guide on generative AI, its applications, key players, potential benefits and risks, and best practices for responsible use in organizations.
- [5 API integrations to improve retention](https://sendbird.com/blog/api-integrations): Explore five essential API integrations to enhance app retention and improve user engagement.
- [13 proven strategies to increase app engagement](https://sendbird.com/blog/increase-app-engagement-with-these-strategies): Explore 13 effective strategies to enhance mobile app engagement and retention, focusing on user experience and personalized interactions.
- [How AI keeps content safe with automated moderation](https://sendbird.com/blog/brand-protection-using-automated-moderation): Explore how AI-driven automated moderation enhances content safety in apps, detailing its advantages, types, and implementation strategies.
- [14 steps to improve your CSAT score](https://sendbird.com/blog/14-steps-to-improve-your-csat): A comprehensive guide outlining 14 actionable steps to improve customer satisfaction (CSAT) scores for businesses.
- [Generative AI: What it is and how to use it](https://sendbird.com/blog/what-is-generative-ai): An overview of generative AI, its workings, applications, benefits, risks, and the introduction of ChatGPT-powered chatbots for enhancing customer experiences.
- [In-app messaging: A catalyst for engagement, conversion, & retention](https://sendbird.com/blog/everything-you-need-for-in-app-messaging): In-app messaging enhances user engagement, conversion, and retention by providing timely, relevant communication within mobile applications.
- [Mobile app localization: A guide to localizing a mobile app for global audiences](https://sendbird.com/blog/mobile-app-localization-for-global-audiences): A comprehensive guide on mobile app localization, covering strategies, challenges, and best practices for adapting apps for global audiences.
- [Introducing Reporting & Analytics for Sendbird Notifications](https://sendbird.com/blog/introducing-reporting-analytics-for-sendbird-notifications): Sendbird introduces Reporting & Analytics for Notifications, enhancing ROI visibility and performance insights for mobile communication channels.
- [2023 GameChanger Visionary Award Winner: Sendbird](https://sendbird.com/blog/sendbird-wins-gamechanger-visionary-award): Sendbird wins the 2023 GameChanger Visionary Award for excellence in customer success and proactive communication strategies.
- [What you need to know about conversational artificial intelligence](https://sendbird.com/blog/conversational-ai-chatbot): A comprehensive guide on conversational AI, its impact on customer experience, and top AI chatbot solutions for businesses.
- [Best practices for mobile customer service messaging](https://sendbird.com/blog/customer-service-messaging-best-practices): Explore best practices for mobile customer service messaging, including methods, use cases, and strategies for effective engagement.
- [Build Google AI-powered chatbots: Introducing Google's PaLM 2 conversational AI support for the Sendbird chatbot API](https://sendbird.com/blog/introducing-google-ai-palm2-chatbot-api-integration): Explore Google's PaLM 2 integration with Sendbird's chatbot API for enhanced conversational AI capabilities.
- [5 case studies in increasing mobile app retention](https://sendbird.com/blog/5-case-studies-in-increasing-mobile-app-retention): Explore five case studies showcasing effective strategies for improving mobile app retention through user engagement and innovative features.
- [Trustworthy communication channels: A study of the foundation of customer relationships](https://sendbird.com/blog/trustworthy-communication-channels-the-foundation-of-customer-relationships-market-research-results): A study reveals consumer preferences for communication channels with businesses, highlighting trust issues with SMS and the importance of effective communication for lasting relationships.
- [6 examples of mobile marketing campaigns that work](https://sendbird.com/blog/examples-of-mobile-marketing-campaigns): Explore successful mobile marketing campaigns, their strategies, and trends shaping the future of mobile marketing.
- [A guide to customer engagement platforms](https://sendbird.com/blog/customer-engagement-platform): This guide explores customer engagement platforms, their functions, comparisons with CRMs and CDPs, and top platforms for 2023.
- [Captivate app users with 5 mobile customer engagement tips](https://sendbird.com/blog/mobile-customer-engagement): Discover five effective strategies to enhance mobile customer engagement and improve user experience in your app.
- [The future of messaging in mobile apps: Trends and predictions](https://sendbird.com/blog/the-future-of-mobile-app-messaging): Explore trends and predictions for messaging in mobile apps, focusing on AI, personalization, security, and enhancing customer engagement.
- [Mobile app engagement metrics: Terms, tactics, and trends to watch out for](https://sendbird.com/blog/mobile-app-engagement-metrics): Explore mobile app engagement metrics, their measurement, key metrics, benchmarks, and strategies to enhance user engagement.
- [Generative AI in action: Sendbird introduces a new chatbot demo powered by ChatGPT](https://sendbird.com/blog/generative-ai-in-action-chatbot-demo-powered-by-chatgpt): Sendbird launches a ChatGPT-powered chatbot demo, showcasing generative AI's potential to enhance customer engagement and satisfaction.
- [With scheduled messaging, your brand is always on — without burning out your team](https://sendbird.com/blog/how-to-send-scheduled-messages): Explore the benefits and strategies of scheduled messaging to enhance brand communication without overworking your team.
- [7 fintech UX trends you need to know in 2023](https://sendbird.com/blog/7-fintech-UX-trends-you-need-to-know-in-2023): Explore the top 7 fintech UX trends for 2023, focusing on user experience innovations that enhance customer engagement and satisfaction.
- [How chat API boosts customer retention in mobile apps](https://sendbird.com/blog/chat-api-boosts-customer-rentention): Explore how integrating chat APIs in mobile apps can enhance customer retention through personalized interactions and improved user engagement.
- [5 best practices to increase your app retention rate](https://sendbird.com/blog/app-retention-rate-best-practices): Explore five best practices to enhance mobile app retention rates through user experience, emotional connections, value delivery, data tracking, and in-app messaging.
- [Superior customer experience in action: Achievements of a customer experience team](https://sendbird.com/blog/customer-experience-team-successes): Sendbird's customer experience team enhances user engagement through successful partnerships with clients like Yahoo Sports and a leading food delivery company.
- [What is Net Promoter Score (NPS)?](https://sendbird.com/blog/what-is-net-promoter-score-nps): This document explains Net Promoter Score (NPS), its calculation, significance, and how to create and improve NPS surveys for better customer insights.
- [Top customer service management strategies for 2024 and beyond](https://sendbird.com/blog/customer-service-management-strategies): Explore top customer service management strategies for 2024, focusing on personalized support, in-app services, and enhancing customer experience.
- [How to measure customer experience (CX) & metrics to help you do it](https://sendbird.com/blog/measure-customer-experience-metrics): This document outlines how to measure customer experience (CX) and highlights key metrics for effective assessment.
- [Introducing screen sharing for live video streaming](https://sendbird.com/blog/introducing-screen-sharing-for-live-video-streaming-with-sendbird-live): Introducing Sendbird Live's new screen sharing API for enhanced live video streaming engagement.
- [Supercharge your live chat support: Announcing Sendbird’s new Salesforce Connector](https://sendbird.com/blog/supercharge-live-chat-support-announcing-sendbirds-new-salesforce-connector): Announcing Sendbird's Salesforce Connector for enhanced live chat support, enabling seamless customer interactions and improved agent efficiency within Salesforce Service Cloud.
- [How to make a successful mobile app in 2023](https://sendbird.com/blog/how-to-develop-a-successful-app): This document outlines essential strategies and features for developing a successful mobile app in 2023, emphasizing user and business needs.
- [8 top video conferencing APIs of 2023](https://sendbird.com/blog/best-video-calling-apis): Explore the top video conferencing APIs of 2023, their benefits, essential features, and how to integrate them into your applications.
- [A complete guide to developing mobile apps (for marketers)](https://sendbird.com/blog/mobile-app-development-for-marketers): A comprehensive guide for marketers on mobile app development, covering costs, benefits, development steps, app types, and building software.
- [Introducing 5 exciting new features for live video streaming](https://sendbird.com/blog/introducing-5-exciting-new-features-for-live-video-streaming): Discover five new features for Sendbird Live that enhance live video streaming, including RTMP support, cloud recording, screen sharing, real-time reactions, and AR filters.
- [Let's talk about money: Why conversational banking is the future](https://sendbird.com/blog/why-conversational-banking-is-the-future): Conversational banking enhances customer experience through personalized, real-time interactions across multiple channels, addressing the limitations of traditional banking methods.
- [What every CX centric company has in common](https://sendbird.com/blog/what-cx-centric-companies-do-better-than-everyone-else): Explore the common traits of CX-centric companies and strategies to enhance customer experience in today's digital landscape.
- [How to build trust into your marketplace](https://sendbird.com/blog/build-marketplace-trust-in-app): This document outlines strategies for building trust in online marketplaces, emphasizing user experience, seller verification, and communication methods.
- [Introducing in-app notifications - The next generation of mobile notifications](https://sendbird.com/blog/introducing-in-app-notifications): Explore Sendbird's in-app notifications, enhancing user engagement and conversion rates while reducing costs compared to traditional messaging methods.
- [Bondee: The Metaverse social messaging app taking Asia by storm](https://sendbird.com/blog/bondee-social-messaging-app): Bondee is a rapidly growing 3D metaverse social messaging app popular in Asia, offering unique customization and interactive features for users.
- [Top gaming chat apps for every type of gamer in 2023](https://sendbird.com/blog/gaming-chat-apps): Explore the top gaming chat apps of 2023, tailored for various gamer types and their unique communication needs.
- [5 principles of customer-centric organizations](https://sendbird.com/blog/principles-of-customer-centric-organizations): Explore five key principles for building customer-centric organizations to enhance culture, employee experience, customer understanding, collaboration, and external focus.
- [Step by step mobile marketing guide](https://sendbird.com/blog/step-by-step-mobile-marketing-guide): A comprehensive guide to mobile marketing strategies, channels, and optimization techniques for businesses to effectively engage their audience.
- [How to engage your audience with live streaming](https://sendbird.com/blog/how-to-engage-your-audience-with-live-streaming): This document provides insights on engaging audiences through live streaming, highlighting platforms, technologies, and strategies for effective implementation.
- [How to approach a modern CX strategy in 2023](https://sendbird.com/blog/how-to-approach-a-modern-cx-strategy-in-2023): A guide to developing a modern customer experience (CX) strategy in 2023, emphasizing customer-centric approaches and actionable steps for businesses.
- [How to build a live streaming app (& why you should)](https://sendbird.com/blog/how-to-build-a-livestreaming-app): Learn how to build a live streaming app to enhance engagement, brand awareness, and revenue through real-time interactions and user-friendly features.
- [How effective are push notifications: In-app messaging vs SMS](https://sendbird.com/blog/push-notifications-in-app-messaging-or-sms): This article compares the effectiveness of push notifications and SMS, highlighting the advantages of in-app messaging for user engagement and retention.
- [Introducing camera filters for live video streams with Sendbird Live](https://sendbird.com/blog/camera-filters-for-live-video-streams): Discover Sendbird Live's new camera filter API for enhancing live video streams with engaging AR effects.
- [Sendbird x Virgin Mobile UAE in-app customer support tips](https://sendbird.com/blog/virgin-mobile-in-app-customer-support-tips): Explore in-app customer support strategies from Virgin Mobile UAE using Sendbird to enhance efficiency and customer satisfaction.
- [3 predictions for the future of digital communication](https://sendbird.com/blog/predictions-for-the-future-of-digital-communication-2023): Explore three predictions for the future of digital communication, focusing on in-app messaging, VR adoption, and the demand for authentic human interactions.
- [Introducing OBS and RTMP support for Sendbird Live](https://sendbird.com/blog/live-video-streaming-obs-rtmp-support): Sendbird Live now supports OBS and RTMP for enhanced live streaming capabilities, enabling developers to easily integrate high-quality video functionality into applications.
- [Introducing cloud video recording for Sendbird Live](https://sendbird.com/blog/live-video-streaming-cloud-video-recording): Announcing cloud video recording for Sendbird Live, enabling easy recording of live events with benefits for training, marketing, and audience engagement.
- [Twitter’s fate and the future of mobile eCommerce customer retention](https://sendbird.com/blog/customer-retention-is-more-important-than-aquisition): The article discusses strategies for improving customer retention in mobile eCommerce, linking it to Elon Musk's vision for a multi-functional app ecosystem.
- [Introducing our new product logo lineup: A unique brand identity for Sendbird Chat, Calls, Live, and more](https://sendbird.com/blog/introducing-new-sendbird-product-logos-establishing-a-unique-brand-identity): Sendbird's brand design team developed unique identities for each product to enhance recognition and value, ensuring cohesive branding across their offerings.
- [How to compare SMS marketing costs and opportunities](https://sendbird.com/blog/compare-sms-marketing-costs-and-opportunities): This document discusses SMS marketing costs, pitfalls, and compares SMS with in-app messaging for effective customer engagement.
- [How to live stream video: Experience in-app live video streaming in minutes](https://sendbird.com/blog/how-to-live-video-stream): Learn how to set up and experience in-app live video streaming using Sendbird's Live Studio without needing developer skills.
- [Social+ hype: what’s all the fuss about?](https://sendbird.com/blog/social-plus-app): Explore the significance of social+ products, their business implications, and how they enhance user engagement through community-driven experiences.
- [Live streaming opportunities with mobile streaming software for businesses in 2023 and beyond](https://sendbird.com/blog/live-streaming-opportunities-with-mobile-streaming-software-for-brands): Explore live streaming opportunities for businesses in 2023, including industry use cases and top mobile streaming software options.
- [Building a socially engaged community just got easier with Sendbird Chat](https://sendbird.com/blog/socially-engaged-community): Discover how Sendbird Chat enhances community engagement through in-app messaging features, fostering connections and driving user interaction.
- [CX is UX: How CX strategy evolves in a mobile-first world](https://sendbird.com/blog/cx-strategy-chat-ux-design): Explore the merging of CX and UX strategies in a mobile-first world and how to adapt your application workflow to enhance customer experiences.
- [What can an always-on in app messaging channel do for your business](https://sendbird.com/blog/always-on-in-app-messaging-examples): Explore how always-on in-app messaging enhances customer engagement, drives sales, and improves support efficiency for businesses.
- [Why you must understand the customer before drafting the PRD](https://sendbird.com/blog/understand-the-customer-before-drafting-prd): Understanding customer needs is crucial before drafting a Product Requirements Document (PRD) to ensure effective solutions and avoid creating additional problems.
- [Simplify in-app live streaming with chat API](https://sendbird.com/blog/simplify-in-app-live-streaming-with-chat-api): Explore how to simplify in-app live streaming with chat APIs to enhance user engagement and streamline operations.
- [4 new ways to engage customers in your mobile app](https://sendbird.com/blog/engage-customers-mobile-app): Explore four innovative features from Sendbird to enhance customer engagement in mobile apps.
- [In-app messaging is the future of customer support](https://sendbird.com/blog/in-app-messaging-is-the-future-of-customer-support): In-app messaging enhances customer support by providing personalized, asynchronous communication, improving efficiency and satisfaction.
- [Analyzing chat experienced through the lens of Conversation Analysis - Part I](https://sendbird.com/blog/analyzing-chat-experiences-through-the-lens-of-conversation-analysis-part-ⅰ): This blog analyzes chat experiences through Conversation Analysis, focusing on turn-taking and its implications for enhancing live chat interactions.
- [Taking customer relationships to the next level with in-app messaging](https://sendbird.com/blog/in-app-messaging-improves-customer-relationships): Explore how in-app messaging enhances customer relationships and drives engagement through personalized communication.
- [Continuing to grow with our customers: Sendbird Customer Advisory Board 2022](https://sendbird.com/blog/sendbird-customer-advisory-board-2022): Sendbird's Customer Advisory Board fosters collaboration and innovation, enhancing customer relationships and product development through shared insights and networking.
- [The mobile product manager’s guide to driving more engagement with fewer features](https://sendbird.com/blog/mobile-product-managers-guide-to-driving-more-engagement): A guide for mobile product managers on enhancing user engagement with fewer features through strategic design and development approaches.
- [Introducing in-app polls and scheduled messages for Sendbird Chat](https://sendbird.com/blog/introducing-polls-and-scheduled-messages-for-sendbird-chat): Announcing in-app polls and scheduled messages for Sendbird Chat to enhance user engagement and communication efficiency.
- [How modern chat experiences grow beyond mirroring human conversations –  Conversation Analysis part 3](https://sendbird.com/blog/chat-conversation-analysis-part-3): This blog discusses how modern chat experiences evolve through conversation analysis, focusing on repair and enhancements in online communication.
- [7 steps to shutting the app uninstall/reinstall revolving door](https://sendbird.com/blog/stop-the-app-uninstall-reinstall-revolving-door): This document outlines seven strategies to reduce app uninstall and reinstall rates, enhancing user retention and engagement.
- [Capture the magic of live events in the mobile streaming era](https://sendbird.com/blog/live-events-in-the-mobile-streaming-era): Explore how to enhance live streaming events with immersive experiences and effective audience engagement strategies in the mobile era.
- [Welcome to the age of personalized banking](https://sendbird.com/blog/personalized-banking-hybrid-fintech): Explore how personalized banking is reshaping financial services through fintech innovations and the importance of hyper-personalization in customer engagement.
- [Introducing Sendbird Live: The simplest way to enable custom live streaming in your app](https://sendbird.com/blog/introducing-sendbird-live): Sendbird Live enables custom in-app live streaming with integrated chat, offering UIKits for developers and a dashboard for event management.
- [Virtual reality: The future of chat in VR](https://sendbird.com/blog/the-future-of-chat-in-virtual-reality): Explore the evolution and future of chat in virtual reality, including its applications, hardware, and how to build immersive chat interfaces.
- [Use Sendbird Desk for free and deliver streamlined, efficient chat support](https://sendbird.com/blog/sendbird-desk-free-trial): Explore Sendbird Desk's free trial for efficient in-app chat support, enhancing customer satisfaction with a customizable chat experience.
- [Best practices for crossing the chasm… and beyond](https://sendbird.com/blog/geoffrey-moore-webinar-replay): Geoffrey Moore shares best practices for product success across market phases in his webinar on crossing the chasm.
- [Selling without a storefront: how ghost retail is shaping the on-demand market](https://sendbird.com/blog/ghost-retail-evolving-on-demand-economy): Explores how ghost retail and dark stores are transforming the on-demand market by optimizing operations and enhancing customer experiences.
- [Modern retail in the age of social and live commerce](https://sendbird.com/blog/retail-social-live-commerce): Explore the impact of social commerce on modern retail, highlighting strategies for engaging customers through mobile apps and live shopping experiences.
- [Keep customer experience at the heart of on-demand services](https://sendbird.com/blog/customer-experience-on-demand-services): Explore how on-demand grocery services in Europe prioritize customer experience to differentiate in a competitive market.
- [The key to winning in the ultrafast delivery market](https://sendbird.com/blog/key-to-winning-in-the-ultrafast-delivery-market): Explore strategies for success in the ultrafast delivery market, emphasizing communication, customer experience, and operational efficiency.
- [Community-led growth: connecting every part of the buyer’s journey](https://sendbird.com/blog/community-led-growth): Explore community-led growth strategies to enhance customer engagement and drive business success through user communities.
- [Lessons from fintech for legacy financial firms](https://sendbird.com/blog/legacy-finance-firms-and-fintech): This document discusses how legacy financial firms can adapt and thrive amidst the fintech boom by embracing digital transformation and enhancing customer engagement.
- [Live event streaming: How live streaming experiences will consume our digital future](https://sendbird.com/blog/how-live-event-streaming-experiences-will-consume-our-digital-future): Explore how live event streaming is transforming digital engagement and driving revenue for businesses.
- [How we know to take turns in online chat – Conversation Analysis part 2](https://sendbird.com/blog/chat-conversation-analysis-part-2): This blog explores turn-taking cues in online chat based on Conversation Analysis, enhancing user engagement and communication.
- [Qualitative evaluation of onboarding new developers: A UX benchmarking study (Part 2)](https://sendbird.com/blog/qualitative-evaluation-of-onboarding-new-developers-a-ux-benchmarking-study-part-2): This study evaluates the qualitative aspects of onboarding experiences for developers using Sendbird and Stream, highlighting key factors for effective onboarding.
- [The global phenomenon of video streaming apps and how Korea is leading the way](https://sendbird.com/blog/the-global-phenomenon-of-video-streaming-apps-and-korea-is-leading-the-way): Korea leads the global video streaming market with unique content and interactive features, driving growth in live streaming apps.
- [Announcing the new React Native Sendbird Calls SDK for simpler and quicker development](https://sendbird.com/blog/announcing-the-new-react-native-sendbird-calls-sdk-for-simpler-and-quicker-development): Announcing the React Native Sendbird Calls SDK for efficient development of voice and video features on mobile and web platforms.
- [What you need for a successful chat UI implementation](https://sendbird.com/blog/chat-ui-implementation): Learn how to implement a successful chat UI using Sendbird's UIKit for enhanced user engagement and communication.
- [Mobile app engagement benchmarks you need to know](https://sendbird.com/blog/mobile-app-engagement-benchmarks): Explore mobile app engagement benchmarks, their benefits, industry-specific insights, and strategies to enhance user engagement effectively.
- [Announcing a new Sendbird Chat UIKit for React Native, group voice calls for Unity, & 6 pristine SDKs for Sendbird’s REST Platform API](https://sendbird.com/blog/announcing-a-new-sendbird-chat-uikit-for-react-native-group-voice-calls-for-unity-6-pristine-sdks-for-sendbirds-rest-platform-api): Announcing new Sendbird Chat UIKit for React Native, group voice calls for Unity, and six SDKs for Sendbird’s REST Platform API.
- [How Sendbird Design created our new brand guidelines](https://sendbird.com/blog/how-sendbird-design-created-our-new-brand-guidelines): This document outlines the process and rationale behind Sendbird's new brand guidelines, focusing on consistency and creativity in design.
- [Sendbird chosen as AWS Korea’s Software Partner of the Year](https://sendbird.com/blog/sendbird-chosen-as-aws-koreas-software-partner-of-the-year): Sendbird recognized as AWS Korea’s Software Partner of the Year, highlighting its commitment to innovation and collaboration in the cloud services sector.
- [How to become a unicorn: The Sendbird story of reaching $1B](https://sendbird.com/blog/how-to-become-a-unicorn-the-sendbird-story): The Sendbird story highlights strategies for navigating uncertainty and achieving unicorn status through leadership, culture, and effective communication.
- [Is it time to ditch SMS for critical customer messages?](https://sendbird.com/blog/time-to-ditch-sms): The article discusses the security risks of using SMS and email for critical customer messages and advocates for mobile app communications instead.
- [The future of customer conversations for travel and hospitality brands](https://sendbird.com/blog/are-chatbots-driving-away-customers): Explore how chatbots may harm customer relationships in travel and hospitality, and the benefits of live chat for personalized service.
- [Is mobile clienteling the future of luxury retail?](https://sendbird.com/blog/the-digital-boutique): Mobile clienteling enhances luxury retail by personalizing online shopping experiences to match in-store interactions, leveraging technology for customer engagement.
- [Keep agents informed & productive with Admin Notifications for Sendbird Desk](https://sendbird.com/blog/introducing-admin-notifications-for-sendbird-desk): Admin Notifications for Sendbird Desk enhance internal communication, boosting agent productivity by delivering important updates directly within the dashboard.
- [Sendbird Chat launches in AWS Marketplace, strengthening collaboration with AWS](https://sendbird.com/blog/sendbird-chat-launches-in-aws-marketplace): Sendbird Chat is now available on AWS Marketplace, enhancing collaboration and offering organizations easy access to powerful messaging solutions.
- [Announcing Sendbird’s new Unreal Engine chat SDK](https://sendbird.com/blog/announcing-sendbirds-new-unreal-engine-chat-sdk): Sendbird announces its new Unreal Engine Chat SDK, enabling seamless in-game chat experiences for developers.
- [Announcing Chat SDK v4 & UIKit v3 for faster, more customizable chat](https://sendbird.com/blog/introducing-swift-kotlin-typescript-flutter-chat-sdk-uikit): Announcing the release of Sendbird Chat SDK v4 and UIKit v3, enhancing customization and performance for developers in web and mobile applications.
- [Designing Sendbird’s 2022 hiring campaign](https://sendbird.com/blog/designing-sendbird-2022-hiring): Overview of Sendbird's 2022 hiring campaign, emphasizing design, brand philosophy, and candidate engagement.
- [What is a go-to-community strategy and why do you need one?](https://sendbird.com/blog/go-to-community): A go-to-community strategy is essential for brands to build meaningful relationships and create value beyond traditional marketing efforts.
- [Are payments and “chat” the same thing?](https://sendbird.com/blog/what-is-chat-anyway): Explores the relationship between chat and payments, emphasizing how financial transactions are essentially structured conversations.
- [A letter to Applozic’s customers](https://sendbird.com/blog/applozics-customers): A letter to Applozic's customers encouraging migration to Sendbird for reliable chat solutions.
- [Want to break into tech? Here’s why an SDR role might be perfect for your tech career](https://sendbird.com/blog/sdr-the-first-step-to-a-successful-career-in-tech): The blog discusses how an SDR role can serve as a gateway into tech careers, featuring insights from successful Sendbird employees.
- [Social+ gaming: enter the metaverse (no, not Facebook)](https://sendbird.com/blog/social-gaming-enter-the-metaverse-no-not-facebook): Explore the rise of social gaming and the metaverse, highlighting benefits, challenges, and the importance of community in enhancing player engagement.
- [From viewers to doers: Engage your audience with interactivity](https://sendbird.com/blog/from-viewers-to-doers-engage-your-audience-with-interactivity): Explore how interactivity in video and live streaming enhances user engagement and monetization opportunities across various industries.
- [We’re building a social+ world, but how will we moderate it?](https://sendbird.com/blog/were-building-a-social-world-but-how-will-we-moderate-it): Explores the challenges of moderating social+ platforms and lessons from Facebook's experiences in content moderation.
- [Build chat for free: Our new Developer plan](https://sendbird.com/blog/build-chat-for-free-introducing-the-new-developer-plan): Sendbird launches a free Developer plan for chat API access, enabling developers to experiment without costs while maintaining essential features.
- [Context is king in customer service: Sendbird Desk internal notes support smarter customer conversations](https://sendbird.com/blog/introducing-internal-notes-for-desk): Sendbird Desk introduces internal notes for agents to enhance customer support conversations with added context.
- [Establishing Datawarehouse Governance with GCP (feat. BigQuery)](https://sendbird.com/blog/establishing-datawarehouse-governance-with-gcp-feat-bigquery): This document outlines the establishment of Datawarehouse governance using GCP and BigQuery, focusing on project structure, security, and monitoring.
- [Why your app needs a community function at scale](https://sendbird.com/blog/why-your-app-needs-a-community-function-at-scale): Explore the necessity of community functions in apps for customer retention, reduced support costs, and competitive advantage.
- [How PicPay is turning payments into conversations for 58 million users](https://sendbird.com/blog/how-picpay-is-turning-payments-into-conversations-for-58-million-users): PicPay enhances user engagement by transforming payment transactions into social conversations through its partnership with Sendbird.
- [Sendbird streamlines push notifications testing with a new developer tool](https://sendbird.com/blog/sendbird-streamlines-push-notifications-testing-with-a-new-developer-tool): Sendbird introduces a new push notifications testing tool to enhance debugging and improve app development efficiency.
- [Introducing offline messaging, a push notification tester tool, and message threading](https://sendbird.com/blog/introducing-offline-messaging-a-push-notification-tester-tool-and-message-threading): Announcing offline messaging, a push notification tester tool, and message threading in Sendbird's Chat SDK and UIKit to enhance developer efficiency and user engagement.
- [Sendbird Chat joins the battle royale madness with Krafton's “PUBG: NEW STATE”](https://sendbird.com/blog/sendbird-chat-pubg-new-state): Sendbird Chat powers in-game communication for Krafton's PUBG: NEW STATE, enhancing player engagement and experience in the battle royale genre.
- [The journey to advanced analytics](https://sendbird.com/blog/the-journey-to-advanced-analytics): Overview of Sendbird's Advanced Analytics feature, its evolution, challenges, and future enhancements for improved user insights.
- [How to align Product Management and Engineering on build vs. buy decisions](https://sendbird.com/blog/how-to-align-product-management-and-engineering-on-build-vs-buy-decisions): This blog discusses aligning Product Management and Engineering on build vs. buy decisions, highlighting key takeaways and a Q&A with expert Rich Mironov.
- [How has Sendbird purple evolved?](https://sendbird.com/blog/how-has-sendbird-purple-evolved): This document discusses the evolution of Sendbird's brand color, purple, highlighting its significance, changes over five years, and future plans.
- [How we re-architected Announcements](https://sendbird.com/blog/how-we-re-architected-announcements): This document details the re-architecture of Sendbird's Announcements API, focusing on performance improvements and scalability enhancements from version 1 to version 2.
- [What Netflix’s move into gaming means for developers](https://sendbird.com/blog/what-netflixs-move-into-gaming-means-for-developers): Netflix's entry into gaming may reshape the industry, offering new opportunities and challenges for developers while leveraging its vast subscriber base.
- [Introducing Sendbird FAQ Bot for Desk](https://sendbird.com/blog/introducing-desk-faq-bot): Introducing Sendbird's FAQ Bot for Desk, enabling seamless customer support automation without coding, enhancing efficiency and customer satisfaction.
- [Introducing the Sendbird Welcome Kit](https://sendbird.com/blog/sendbird-welcome-kit): The Sendbird Welcome Kit enhances onboarding for new hires, reflecting company culture and values through thoughtful design and strategic collaboration.
- [Reimagining the customer experience for a new world](https://sendbird.com/blog/reimagining-the-customer-experience-for-a-new-world): Explore how chat and video are transforming customer experience trends in e-commerce, emphasizing community, live commerce, and integrated communication.
- [Chat as the command center of the marketplace experience](https://sendbird.com/blog/chat-command-center-marketplace): Explore how owning the chat experience enhances marketplace operations, customer relationships, and data control while driving revenue through integrated communication solutions.
- [Buy, then build, for a richer branded chat experience](https://sendbird.com/blog/buy-then-build): Explore the advantages of buying APIs like Sendbird's chat API before building to enhance customer experiences and operational efficiency.
- [Supporting the COVID-19 relief efforts in India](https://sendbird.com/blog/supporting-the-covid-19-relief-efforts-in-india): Sendbird supports COVID-19 relief efforts in India by highlighting organizations providing aid and encouraging donations.
- [Introducing a new video screen share API](https://sendbird.com/blog/screen-share-api): Introducing a new video screen share API for enhanced collaboration in video calls across web and mobile applications.
- [Introducing a new voice and video group calling API to boost customer and social engagement in web and mobile apps](https://sendbird.com/blog/voice-video-group-calling): Sendbird introduces a new group calling API for voice and video to enhance customer engagement in apps.
- [Ship beautiful-looking, cross-platform chat faster with Flutter SDK for Sendbird Chat](https://sendbird.com/blog/flutter-sdk-sendbird-chat): Announcing the Flutter SDK for Sendbird Chat, enabling developers to build cross-platform chat applications with modern features.
- [We made Sendbird UIKit open source — build the chat workflow of your dreams faster](https://sendbird.com/blog/uikit-open-source): Sendbird announces the open-source release of UIKit, enabling developers to customize in-app chat experiences efficiently.
- [Series C funding: The next step in our journey](https://sendbird.com/blog/series-c-funding): Sendbird announces $100 million Series C funding to enhance customer service and product innovation, achieving a valuation over $1 billion.
- [Social+ payments: Why fintechs need social features](https://sendbird.com/blog/payments-fintechs-social-features): Explores the necessity of social features in fintech, highlighting the rise of social payments and the benefits of integrating community engagement into financial products.
- [Stop Asian Hate](https://sendbird.com/blog/stop-asian-hate): A personal reflection on the rise of anti-Asian hate crimes and the importance of diversity and community in fostering respect and safety.
- [Safety in numbers? The challenges of trust, privacy, and moderation for high growth online communities](https://sendbird.com/blog/trust-safety-challenges-online-communities): Explores trust, privacy, and moderation challenges in high-growth online communities, using Clubhouse as a case study for user data issues and moderation strategies.
- [Goodbye Twilio Programmable Chat? The writing is on the wall with this latest announcement](https://sendbird.com/blog/twilio-programmable-chat-announcement): Twilio's end of life for Programmable Chat signals a shift towards SMS and WhatsApp, urging businesses to consider in-app chat solutions like Sendbird for better user engagement.
- [How Sendbird halved test runtime and improved test success rate](https://sendbird.com/blog/how-sendbird-halved-test-runtime-and-dramatically-improved-test-success-rate): Sendbird improved test success rate by 40% and reduced runtime by 45% using Firebase Test Lab for automated testing.
- [Sendbird on Y Combinator Top Companies List – 2021](https://sendbird.com/blog/sendbird-y-combinator-2021): Sendbird has been recognized on the Y Combinator Top Companies List for 2021, ranking No. 51 due to significant growth and user engagement.
- [The launch of open channels with dynamic partitioning, plus message search, and IP whitelisting for Sendbird Chat](https://sendbird.com/blog/open-channels-dynamic-partitioning): Sendbird Chat introduces open channels with dynamic partitioning, message search, IP whitelisting, and message threading to enhance user engagement and security.
- [Sendbird Calls introduces web browser quick start access, recording notifications, chat integration, and more](https://sendbird.com/blog/sendbird-calls-browser-quick-start-access): Sendbird Calls enhances user experience with web access, recording notifications, chat integration, and call quality metrics.
- [How Sendbird approaches SDK testing for stability and performance](https://sendbird.com/blog/sdk-testing-for-stability-and-performance): Sendbird's SDK testing approach emphasizes stability and performance through automated testing, code coverage tracking, and comprehensive test strategies across various scenarios.
- [Online social communities get more social during COVID-19](https://sendbird.com/blog/online-social-communities-get-more-social-during-covid-19): The document discusses the surge in social media engagement during COVID-19 and its impact on online communities.
- [Introducing Supergroup Channel and Advanced Analytics for Sendbird Chat](https://sendbird.com/blog/introducing-supergroup-channel-and-advanced-analytics-for-sendbird-chat): Sendbird introduces Supergroup Channels and Advanced Analytics for enhanced real-time chat engagement and insights in large-scale communities.
- [On-demand delivery reaches new heights during COVID-19](https://sendbird.com/blog/on-demand-delivery-reaches-new-heights-during-covid-19): COVID-19 significantly boosted on-demand delivery services, with notable growth in food and grocery sectors, highlighting changing consumer behaviors and market dynamics.
- [Introducing peer-to-peer calls, webhooks, and on-device recording for Sendbird Calls and new self-service options](https://sendbird.com/blog/sendbird-calls-now-includes-self-service-p2p-calls-webhooks-and-local-recording): Sendbird introduces peer-to-peer calls, webhooks, and on-device recording, enhancing developer experience and self-service options for integrating voice and video calls.
- [Load testing Sendbird Calls at scale with Selenium and Kubernetes](https://sendbird.com/blog/load-testing-sendbird-calls-at-scale-with-selenium-and-kubernetes): This document details the load testing of Sendbird Calls using Selenium and Kubernetes, highlighting challenges and solutions for achieving high performance at scale.
- [Building it from scratch doesn’t make you a better hacker – it makes you a slower one](https://sendbird.com/blog/building-it-from-scratch-doesnt-make-you-a-better-hacker-it-makes-you-a-slower-one): The article discusses the inefficiency of building software from scratch versus using pre-built solutions to enhance productivity and focus on unique challenges.
- [Introducing Reactions in Sendbird UIKit](https://sendbird.com/blog/introducing-reactions-in-sendbird-uikit): Sendbird UIKit introduces Reactions, enabling users to respond to messages with emojis, enhancing engagement and user experience in chat applications.
- [Introducing Announcements for Sendbird Chat for increased in-app customer engagement](https://sendbird.com/blog/introducing-announcements-for-sendbird-chat-for-increased-in-app-customer-engagement): Sendbird Chat introduces Announcements, enhancing customer engagement through targeted in-app messaging for improved conversions and user interaction.
- [The best Zoom alternative is native, in-app calling](https://sendbird.com/blog/the-best-zoom-alternative-is-native-in-app-calling): Explore why in-app video calling is a superior alternative to Zoom for businesses, emphasizing user experience, data ownership, and security.
- [The future of telehealth regulation in the COVID era: US and Korea](https://sendbird.com/blog/the-future-of-telehealth-regulation-in-the-covid-era-us-and-korea): The document discusses the rapid evolution of telehealth regulations in the US and Korea during COVID-19, highlighting challenges and future implications.
- [The case for microservices is upon us](https://sendbird.com/blog/the-case-for-microservices-is-upon-us): This document discusses the advantages of microservices architecture over monolithic architecture, including scalability, efficiency, and flexibility for modern applications.
- [In-app voice calls deliver on surging demand for audio communication](https://sendbird.com/blog/in-app-voice-calls-deliver-on-surging-demand-for-audio-communication): In-app voice calls are increasingly vital for enhancing audio communication and customer engagement in today's digital landscape.
- [Streamlined communication is the unsung hero for food delivery during COVID-19](https://sendbird.com/blog/streamlined-communication-is-the-unsung-hero-for-food-delivery-during-covid-19): Streamlined communication is essential for food delivery success during COVID-19, addressing challenges and enhancing customer experience.
- [Distance learning best practices: How to build connection in a remote classroom](https://sendbird.com/blog/distance-learning-best-practices-how-to-build-connection-in-a-remote-classroom): Explore best practices for fostering connections in remote classrooms through community building and effective communication strategies.
- [Non-emergent healthcare turns to telehealth during COVID-19](https://sendbird.com/blog/non-emergent-healthcare-turns-to-telehealth-during-covid-19): The document discusses the rise of telehealth in non-emergent healthcare during COVID-19 and its potential to reshape the industry.
- [Beyond words: Why voice and video is exactly what we need right now](https://sendbird.com/blog/beyond-words-why-voice-and-video-is-exactly-what-we-need-right-now): Explores the importance of voice and video communication during crises, highlighting their role in fostering connection and trust in remote interactions.
- [The heart and concepts behind Sendbird’s new look](https://sendbird.com/blog/the-heart-and-concepts-behind-sendbirds-new-look): Sendbird unveils its refreshed brand identity, emphasizing deeper human connections through a new logo, color palette, and design approach.
- [HIPAA-compliant video conferencing implementation guide](https://sendbird.com/blog/hipaa-compliant-video-conferencing-implementation-guide): A guide on implementing HIPAA-compliant video conferencing for healthcare providers, detailing essential features and considerations for secure patient communication.
- [A possible step forward in a global setback, for Korea’s healthcare](https://sendbird.com/blog/a-possible-step-forward-in-a-global-setback-for-koreas-healthcare): Korea's healthcare system adapts to telemedicine amid COVID-19, highlighting its potential benefits and the government's consideration of its long-term integration.
- [Introducing Delivery Receipts: Notifications that create user certainty for sent messages](https://sendbird.com/blog/introducing-delivery-receipt-notifications-create-user-certainty-for-sent-messages): Introducing Delivery Receipts, a feature that confirms message delivery, enhancing user certainty and engagement in messaging applications.
- [Brand communities and Black Lives Matter: Be like Ben and Jerry’s](https://sendbird.com/blog/brand-communities-and-black-lives-matter-be-like-ben-and-jerrys): The article discusses how brands can effectively support Black Lives Matter and social justice through genuine actions and community engagement.
- [The future of online community is contextualized](https://sendbird.com/blog/the-future-of-online-community-is-contextualized): The article discusses the importance of building contextualized online communities for brands, emphasizing user engagement and ownership of data.
- [Small moments can shape the delivery experience](https://sendbird.com/blog/small-moments-can-shape-the-delivery-experience): Explore how small moments in delivery can enhance user experience and brand loyalty through effective communication and personalized service.
- [Introducing the new Sendbird mission](https://sendbird.com/blog/our-new-sendbird-mission): Sendbird updates its mission to focus on building connections in a digital world, enhancing customer relationships through chat, voice, and video interactions.
- [Supporting fair discussion of social importance](https://sendbird.com/blog/supporting-fair-discussion-of-social-importance): The article discusses the importance of safe spaces for open discourse on social issues and how in-app messaging can facilitate this.
- [Fast-track your in-app chat deployment : A one-day roadmap](https://sendbird.com/blog/fast-track-your-in-app-chat-deployment-a-one-day-roadmap): A one-day roadmap for deploying in-app chat to enhance user engagement and support during challenging times.
- [A sad (and hopeful) week for America](https://sendbird.com/blog/a-sad-and-hopeful-week-for-america): A reflection on the contrasting emotions of hope from SpaceX's launch and sadness from social injustices in America during a challenging week.
- [Part of something: How brands can help create connection in an isolated world](https://sendbird.com/blog/part-of-something-how-brands-can-help-create-connection-in-an-isolated-world): Explores how brands can foster connections in an increasingly isolated world through community-building and effective communication strategies.
- [Announcing 8 global data centers](https://sendbird.com/blog/announcing-8-global-data-centers): Sendbird announces the launch of eight global data centers to enhance service reliability and performance across various regions.
- [Introducing Sendbird UIKit: Get chat running in minutes (yes, minutes)](https://sendbird.com/blog/introducing-sendbird-uikit-get-chat-running-in-minutes): Sendbird UIKit enables rapid integration of chat features into apps with customizable UI components for iOS, Android, and React.
- [Welcoming Roundee to Sendbird](https://sendbird.com/blog/welcoming-roundee-to-sendbird): Sendbird announces the acquisition of Roundee.io to enhance its voice and video calling capabilities, emphasizing the importance of digital communication.
- [Pusher to discontinue Chatkit in April 2020](https://sendbird.com/blog/pusher-to-discontinue-chatkit-in-april-2020): Pusher will discontinue Chatkit on April 23, 2020, prompting users to consider Sendbird for migration and long-term chat solutions.
- [Introducing Sendbird calls: APIs for voice and video](https://sendbird.com/blog/introducing-sendbird-calls-voice-and-video-api): Sendbird Calls APIs enable seamless integration of voice and video calls into applications, enhancing user engagement and communication efficiency.
- [We’re in this together](https://sendbird.com/blog/were-in-this-together): Sendbird's CEO addresses COVID-19 impacts, emphasizing service reliability and community support while outlining company measures for business continuity.
- [Introducing new chat features to facilitate global business, deepen engagement, and improve user safety](https://sendbird.com/blog/making-chat-mainstream-product-update): New chat features enhance global business communication, user engagement, and safety through improved moderation and translation tools.
- [Bot interface and pong bot implementation](https://sendbird.com/blog/bot-interface-and-pong-bot-implementation): Guide to implementing a pong bot using Sendbird's bot interface and AWS Elastic Beanstalk.
- [Sending Preview URLs in messages containing links](https://sendbird.com/blog/sending-preview-urls-in-messages-containing-links): Guide on implementing URL previews in messaging apps, covering use cases, limitations, architecture, and metadata scraping.
- [Using asynchronous programming with Sendbird’s JavaScript SDK](https://sendbird.com/blog/using-asynchronous-programming-with-sendbirds-javascript-sdk): This document explains asynchronous programming techniques using Sendbird's JavaScript SDK, covering callbacks, promises, async/await, and observables for improved code readability.
- [Map preview and location sharing on Android](https://sendbird.com/blog/map-preview-and-location-sharing-on-android): Guide on implementing map preview and location sharing in Android apps using Sendbird and Google Maps SDK.
- [How Sendbird’s user roles and permissions help you moderate chat](https://sendbird.com/blog/how-sendbirds-user-roles-and-permissions-help-you-moderate-chat): Explore how Sendbird's user roles and permissions enhance chat moderation and user engagement in various applications.
- [Enabling push notifications, snooze, and do not disturb in Sendbird](https://sendbird.com/blog/enabling-push-notifications-snooze-and-do-not-disturb): This document explains how to enable and manage push notifications, snooze, and do not disturb features in Sendbird's messaging platform.
- [Sendbird Ranks No. 38 on Y Combinator Top Companies List](https://sendbird.com/blog/sendbird-ranks-no-38-on-y-combinator-top-companies-list): Sendbird ranks No. 38 on Y Combinator's Top Companies List for 2019, reflecting significant growth and investor confidence.
- [Layer to Sendbird Migration](https://sendbird.com/blog/layer-to-sendbird-migration): This guide details the migration from Layer to Sendbird for iOS clients, highlighting key differences and implementation steps.
- [Migrating chat made easy with Sync Server](https://sendbird.com/blog/migrating-chat-made-easy-with-sync-server): This document outlines the process and benefits of migrating chat services from Layer to Sendbird using the Sync Server for seamless data transfer.
- [A letter to Layer’s customers](https://sendbird.com/blog/a-letter-to-layers-customers): Sendbird reassures Layer's customers of support and migration solutions following Layer's shutdown announcement, emphasizing stability and improved user experiences.
- [Series B Funding: The Story Continues](https://sendbird.com/blog/series-b-funding-the-story-continues): Sendbird announces $102 million Series B funding to enhance global messaging solutions and customer experience.
- [Don’t try this at home: Why software engineers shouldn’t build chat in-house](https://sendbird.com/blog/dont-try-this-at-home-why-you-shouldnt-build-chat-in-house): This article discusses the challenges and pitfalls of building in-house chat systems for software engineers, advocating for third-party solutions like Sendbird.
- [Leveling the user-to-user messaging “playing field” for businesses around the world](https://sendbird.com/blog/leveling-the-playing-field-for-user-to-user-messaging-to-support-businesses): Explores the importance of user-to-user messaging for businesses, emphasizing security, engagement, and the future of communication.
- [Implementing a UX design process from the ground-up for an Enterprise SaaS product](https://sendbird.com/blog/implementing-a-ux-design-process-for-enterprise-saas): This article outlines the UX design process implemented at Sendbird to enhance collaboration and efficiency in a growing enterprise SaaS environment.
- [Implementing Single Sign-on (SSO) for a product dashboard](https://sendbird.com/blog/implementing-single-sign-on-sso-for-your-product-dashboard): This article discusses the implementation of Single Sign-on (SSO) for a product dashboard, detailing its benefits, standards, and implementation process.
- [4 more tech unicorns in APAC using Sendbird’s chat solution](https://sendbird.com/blog/4-more-tech-unicorns-in-apac-using-sendbird): This document highlights four tech unicorns in APAC utilizing Sendbird's chat solutions to enhance communication and operational efficiency.
- [Customer Success vs. service – When customer interactions become proactive](https://sendbird.com/blog/customer-success-vs-service-when-customer-interactions-become-proactiv): Explores the distinction between customer success and service, emphasizing proactive engagement and the importance of decoupling these roles for effective customer management.
- [Announcing $52 million Series B funding](https://sendbird.com/blog/announcing-52-million-series-b-funding): Sendbird announces $52 million Series B funding to enhance messaging API capabilities and expand global operations.
- [HIPAA, privacy, and the future of healthcare communications solutions](https://sendbird.com/blog/hipaa-privacy-and-the-future-of-healthcare-communications-solutions): Explores HIPAA, privacy challenges, and the evolution of healthcare communications in the context of technological advancements and regulatory pressures.
- [How Ruangguru uses Sendbird to connect millions of students to tutors](https://sendbird.com/blog/how-ruangguru-uses-sendbird-to-connect-millions-of-students-to-tutors): Ruangguru leverages Sendbird's chat solution to connect millions of Indonesian students with tutors for real-time homework assistance.
- [Sendbird adds SOC2 Type 2 Report to HIPAA, ISO27001, and GDPR in less than a year](https://sendbird.com/blog/sendbird-complies-with-soc2-type2-report): Sendbird achieves SOC2 Type 2 compliance, enhancing data security and privacy alongside existing HIPAA, ISO27001, and GDPR certifications.
- [Sendbird’s inaugural Developer Spotlight series](https://sendbird.com/blog/sendbirds-inaugural-developer-spotlight-series): Sendbird launches a Developer Spotlight series to showcase innovative projects using its chat API, offering prizes for selected submissions.
- [Sendbird announces HIPAA compliant in-app messaging](https://sendbird.com/blog/sendbird-announces-hipaa-compliant-in-app-messaging): Sendbird announces HIPAA compliance for its messaging platform, enabling secure communication of protected health information for healthcare providers.
- [Build vs Buy: Build chat from scratch or jump start with a chat API and SDK](https://sendbird.com/blog/build-vs-buy-build-chat-from-scratch-or-jump-start-with-a-chat-api-and-sdk): Evaluate the decision to build chat from scratch versus using a chat API or SDK, considering costs, risks, and project scope.
- [Sessions you don’t want to miss at AWS re:Invent 2018](https://sendbird.com/blog/sessions-you-dont-want-to-miss-at-aws-reinvent-2018): A curated list of must-attend sessions at AWS re:Invent 2018, highlighting key topics relevant to SaaS businesses.
- [Virgin Mobile UAE on track to fully digitize customer support using Sendbird](https://sendbird.com/blog/virgin-mobile-uae-fully-digitizes-customer-support-using-sendbird): Virgin Mobile UAE enhances customer support by digitizing interactions with Sendbird, achieving a 25% increase in digital customer engagement.
- [Why online communities and their users are seeking real-time chat](https://sendbird.com/blog/why-online-communities-and-their-users-are-seeking-real-time-chat): Online communities are shifting towards real-time chat to enhance user engagement and cohesion, countering fragmentation caused by specialized interests.
- [In-app messaging for on-demand apps: Transparent communication on demand](https://sendbird.com/blog/in-app-messaging-for-on-demand-apps-transparent-communication-on-demand): Explore how in-app messaging enhances communication in on-demand apps, improving user experience and operational efficiency.
- [How in-app messaging can help marketplaces achieve liquidity](https://sendbird.com/blog/how-in-app-messaging-can-help-marketplaces-achieve-liquidity): In-app messaging enhances marketplace liquidity by facilitating communication, boosting engagement, and increasing user retention.
- [Product comparison: Sendbird vs. Pusher’s Chatkit](https://sendbird.com/blog/product-comparison-sendbird-vs-pushers-chatkit): This document compares Sendbird and Pusher's Chatkit, highlighting Sendbird's advantages in messaging experience, scalability, expertise, and moderation tools.
- [Sendbird Granted ISO 27001 Certification](https://sendbird.com/blog/sendbird-granted-iso-27001-certification): Sendbird achieves ISO 27001 certification, showcasing its commitment to information security and data protection.
- [Chatbot platform tools – The messaging and bot interface, Part 1](https://sendbird.com/blog/chatbot-platform-tools-the-messaging-and-bot-interface-part-1): Explore the importance of chatbot messaging interfaces, integration options, and the impact on user engagement and brand control.
- [Product comparison: Sendbird Chat and Messaging vs. Layer](https://sendbird.com/blog/product-comparison-sendbird-vs-layer): A comparison of Sendbird Chat and Messaging versus Layer, highlighting Sendbird's superior scalability, features, and customer migration support.
- [Conversational banking – How KB is shaping the future of banking](https://sendbird.com/blog/conversational-banking-how-kb-is-shaping-the-future-of-banking): KB's digital banking transformation leverages conversational banking and messaging technology to enhance user experience and operational efficiency.
- [How messaging could revolutionize online real estate marketplaces](https://sendbird.com/blog/how-messaging-could-revolutionize-online-real-estate-marketplaces): This article discusses how messaging can enhance online real estate marketplaces by improving speed, quality of service, and monetization strategies.
- [Importance of Messaging for Online Marketplaces](https://sendbird.com/blog/importance-of-messaging-for-online-marketplaces): Messaging is crucial for online marketplaces to enhance communication, customer support, and sales efficiency.
- [In-game chat: Build your brand's community into your game](https://sendbird.com/blog/in-game-chat-build-your-brands-community-into-your-game): Explore the benefits of in-game chat for building community, enhancing player engagement, and utilizing moderation tools to prevent toxicity.
- [Live chat customer support: Sendbird Desk or LivePerson or Nuance](https://sendbird.com/blog/live-chat-customer-support-sendbird-desk-or-liveperson-or-nuance): This article compares live chat customer support solutions, focusing on Sendbird Desk, LivePerson, and Nuance, highlighting customization and integration capabilities.
- [Sendbird or PubNub – Complete Chat Service or Data Stream Network](https://sendbird.com/blog/sendbird-or-pubnub-complete-chat-service-or-data-stream-network): A comparison of Sendbird and PubNub for chat services, highlighting features, moderation tools, and platform support.
- [SendBird, AWS Summit SF, Seoul 2018 – Global cloud technology](https://sendbird.com/blog/sendbird-aws-summit-sf-seoul-2018-global-cloud-technology): SendBird showcases its participation in AWS Summit SF and upcoming AWS Summit Seoul, highlighting its chat solutions and engineering innovations.
- [How Sendbird is Preparing for GDPR](https://sendbird.com/blog/how-sendbird-is-preparing-for-gdpr): Sendbird outlines its preparations for GDPR compliance, emphasizing data protection, new features, and collaboration with experts to ensure customer data privacy.
- [How to choose between Sendbird and Firebase](https://sendbird.com/blog/why-developers-build-chat-with-sendbird-as-a-firebase-alternative): A comparison of Sendbird and Firebase for messaging solutions, highlighting features, scalability, and suitability for different business needs.
- [Sendbird hiring spotlight: Infrastructure Engineer](https://sendbird.com/blog/sendbird-hiring-spotlight-infrastructure-engineer): Explore the role and significance of an Infrastructure Engineer at Sendbird through insights from team members and leadership.
- [Live streaming and chat – How interaction drives sales conversion & user engagement](https://sendbird.com/blog/how-adding-chat-to-live-streaming-boost-conversions-user-engagement): Live streaming combined with chat enhances user engagement and sales conversion, as demonstrated by companies like Nexon and TMON.
- [How to use the Data Export feature on Sendbird’s dashboard](https://sendbird.com/blog/how-to-use-the-data-export-feature-on-sendbirds-dashboard): Learn how to utilize the Data Export feature in Sendbird's dashboard for data analysis, backup, and compliance.
- [Live Commerce is here. Is your company ready to take advantage?](https://sendbird.com/blog/live-commerce-is-here-is-your-company-ready-to-take-advantage): Explore the rise of live commerce, its benefits, challenges, and successful implementations by various companies to enhance online shopping experiences.
- [Sendbird–2016’s Top New Tool–voted into Stackshare’s top 10 Utility Tools of 2017](https://sendbird.com/blog/sendbird-in-top-50-developer-tools-on-stackshare): Sendbird recognized as a top utility tool in 2017 by Stackshare, highlighting its growth and contributions to developer communication.
- [How to use the moderation tools in Sendbird’s dashboard](https://sendbird.com/blog/how-to-use-the-moderation-tools-in-sendbirds-dashboard): This document provides a comprehensive guide on using Sendbird's moderation tools for managing conversations in open and group channels.
- [Sendbird wins a 2018 DEVIES Award for innovation in API infrastructure](https://sendbird.com/blog/sendbird-wins-a-2018-devies-award-for-innovation-in-api-infrastructure): Sendbird wins the 2018 DEVIES Award for innovation in API infrastructure, recognizing its commitment to developers and scalable chat solutions.
- [How to use Multiple User Accounts & Roles on Sendbird](https://sendbird.com/blog/how-to-use-multiple-user-accounts-roles-on-sendbird-dashboard): Learn how to manage multiple user accounts and roles on Sendbird for enhanced collaboration and security.
- [Sendbird raises $16M in Series A led by Shasta and August](https://sendbird.com/blog/blog-sendbird-raises-16m-in-series-a-round): Sendbird announces $16M Series A funding to enhance product development, customer experience, and team growth.
- [Top 4 tech unicorns in APAC powered by Sendbird’s chat API](https://sendbird.com/blog/top-4-tech-unicorns-in-apac-powered-by-sendbirds-chat-api): Explore how Sendbird's chat API empowers top tech unicorns in APAC, enhancing operations and customer engagement across various industries.
- [27 insights about Chatbots from Customer Contact Week’s Special Report](https://sendbird.com/blog/27-insights-about-chatbots-from-customer-contact-weeks-special-report): Summary of 27 insights on chatbot integration from Customer Contact Week's special report, focusing on optimizing customer experience and business objectives.
- [3 key insights about conversational products, API World 2017](https://sendbird.com/blog/key-insights-about-conversational-products): Key insights from API World 2017 on enhancing conversational products through context, core experience, and user experience.
- [Sendbird complies with EU-US Privacy Shield Framework](https://sendbird.com/blog/sendbird-complies-with-the-eu-u-s-privacy-shield-framework): Sendbird updates its privacy policy to comply with the EU-U.S. Privacy Shield Framework, ensuring data protection for European customers.
- [The future of messaging: Neutrality and the universal messaging system](https://sendbird.com/blog/the-future-of-messaging-neutrality-and-the-universal-messaging-system): Explores the future of messaging through neutrality and universal exchangeability, emphasizing the need for a fair messaging economy.
- [Messaging: The digitization of human interactions.](https://sendbird.com/blog/messaging-the-digitization-of-human-interactions): Explores the evolution of messaging as a key medium for digitizing human interactions and its implications for businesses and customer engagement.
- [Brace for impact from the march of mega messengers!](https://sendbird.com/blog/the-march-of-conversational-interface-in-the-era-of-mega-messengers): Explore the impact of mega messengers on conversational commerce and the importance of balancing internal and external messaging strategies.
- [A Guide to Writing API Documentation](https://sendbird.com/blog/a-guide-to-writing-api-documentation): A concise guide on writing effective API documentation, emphasizing structure, formatting, and writing style for better user engagement.
- [In-App Chat and Messaging Planning Guide: Where Should We Start?](https://sendbird.com/blog/in-app-chat-and-messaging-planning-guide-where-should-we-start): A comprehensive guide on planning and implementing in-app chat and messaging for enhancing user engagement and operational efficiency.
- [In-app chat and messaging planning guide: Use cases and best practices](https://sendbird.com/blog/in-app-chat-and-messaging-planning-guide-use-cases-and-best-practices): A comprehensive guide on in-app chat use cases and best practices for enhancing user engagement and operational efficiency across various industries.
- [Chat API and messaging SDK, how to pick the right one for your company](https://sendbird.com/blog/chat-api-and-messaging-sdk-how-to-pick-the-right-one-for-your-company): Guide on selecting the right chat API and messaging SDK for your company's needs.
- [Chat API and Web JavaScript SDK](https://sendbird.com/blog/chat-api-js-sdk): Explore Sendbird's Chat API and Web JavaScript SDK for building public and private chat channels in applications.
- [In-app messaging for on-demand apps: Connecting sellers and buyers in real-time](https://sendbird.com/blog/in-app-messaging-for-on-demand-apps-connecting-sellers-and-buyers-in-real-time): Explore how in-app messaging enhances real-time communication between sellers and buyers in on-demand apps, improving efficiency and customer satisfaction.
- [What it takes to create a better mobile push notifications  strategy](https://sendbird.com/blog/what-it-takes-to-create-a-better-mobile-push-notifications-strategy): Learn how to create an effective mobile push notifications strategy to enhance customer communication and engagement.
- [Evaluating developers’ onboarding experience: A UX benchmarking study (Part 1)](https://sendbird.com/blog/evaluating-developers-onboarding-experience-ux-benchmarking-study): This study evaluates the onboarding experience of developers using Sendbird compared to a competitor, highlighting key metrics and qualitative insights.
- [How to build an Android chat app using a chat API, Part 2: Channel List](https://sendbird.com/blog/how-to-build-an-android-chat-app-using-a-chat-api-2-channel-list): This tutorial explains how to build an Android chat app with a channel list feature using Sendbird's chat API.
- [Preventing rogue AI: Strategies and best practices](https://sendbird.com/blog/how-to-prevent-rogue-ai): This document outlines strategies and best practices for preventing rogue AI in enterprise settings, emphasizing the importance of trust, transparency, and oversight.
- [Introducing Trust OS: The foundation for responsible AI agents](https://sendbird.com/blog/introducing-trust-os-for-ai-agents): Trust OS is a foundational system for responsible AI agents, emphasizing observability, control, oversight, and scalable infrastructure for enterprise applications.
- [AI agent observability: Building trust through AI transparency (Part 1)](https://sendbird.com/blog/ai-agent-observability): This document discusses AI agent observability, its importance for trust, and how Sendbird's Trust OS enhances transparency and control over AI agents.
- [AI control: Agentic AI governance & change management (Part 2)](https://sendbird.com/blog/agentic-ai-governance): This document discusses the importance of AI governance and change management for agentic AI, highlighting Sendbird's Trust OS capabilities.
- [How to build responsible AI through agentic AI compliance & safety (Part 3)](https://sendbird.com/blog/agentic-ai-compliance-and-safety): This document discusses building responsible AI through compliance and safety measures, emphasizing real-time monitoring and intervention for AI agents.
- [How to achieve reliable AI with AI agent evaluation and testing (Part 4)](https://sendbird.com/blog/ai-agent-evaluation-and-testing): This document discusses the importance of AI agent evaluation and testing for reliable AI, detailing Sendbird's Trust OS capabilities and future developments.
- [Scaling AI: The need for enterprise AI agent architecture and infrastructure (Part 5)](https://sendbird.com/blog/enterprise-ai-agents-with-scalable-architecture-and-infrastructure): This document discusses the importance of scalable AI agent architecture for enterprises and how Sendbird's Trust OS supports this scalability.
- [Introducing role-based access control (RBAC) for AI agents](https://sendbird.com/blog/ai-agent-role-based-access-control): This document introduces role-based access control (RBAC) for AI agents, emphasizing its importance for governance and collaboration in enterprise operations.

# Learn

- [Sendbird](https://sendbird.com/learn/sendbird): Sendbird is a comprehensive messaging platform that enables real-time communication through chat, voice, and video APIs.
- [About Sendbird](https://sendbird.com/learn/sendbird-2): Overview of Sendbird, an AI-first communication platform for enterprises, featuring resources for enhancing in-app engagement.
- [What is Sendbird?](https://sendbird.com/learn/what-is-sendbird): Sendbird is a global communications platform offering in-app chat and omnichannel messaging APIs to enhance customer engagement and automate support with AI agents.
- [APIs, SDKs, and UI kits](https://sendbird.com/learn/apis-sdks-and-ui-kits): Sendbird provides a comprehensive platform for integrating chat, voice, and video functionalities into applications.
- [APIs](https://sendbird.com/learn/apis): Explore APIs and resources to enhance in-app engagement and communication with Sendbird.
- [What is an API?](https://sendbird.com/learn/what-is-an-api): This document explains APIs, their benefits for businesses, and their various use cases in enhancing app functionality and integration.
- [What is a chat API?](https://sendbird.com/learn/what-is-a-chat-api): A chat API enables real-time messaging integration in apps, enhancing user engagement and support across various industries.
- [What is a cross-platform API?](https://sendbird.com/learn/what-is-a-cross-platform-api): A cross-platform API enables app development across multiple operating systems with minimal changes, enhancing efficiency and reach for developers.
- [What is an API solution?](https://sendbird.com/learn/what-is-an-api-solution): An API solution is a centralized platform that simplifies the management and integration of multiple pre-built APIs for businesses.
- [What’s the difference: Server-side API vs. client-side API](https://sendbird.com/learn/whats-the-difference-server-side-api-vs-client-side-api): This document explains the differences between server-side APIs and client-side APIs, detailing their roles, responsibilities, and interactions within application architecture.
- [How APIs work](https://sendbird.com/learn/how-apis-work): This document explains how APIs function as interfaces for software interaction and promotes related eBooks and resources.
- [Servers, apps, and APIs](https://sendbird.com/learn/servers-apps-and-apis): Overview of how APIs, apps, and servers interact in client-server architecture to enable dynamic, data-driven applications.
- [What is an API layer?](https://sendbird.com/learn/what-is-an-api-layer): An API layer is a software architecture component that facilitates communication between apps and underlying systems through standardized interfaces.
- [What is an API response?](https://sendbird.com/learn/what-is-an-api-response): An API response is the data returned from a server to an app following an API request, including status codes, headers, and response body.
- [What is functionality?](https://sendbird.com/learn/what-is-functionality): Overview of functionality in software applications, including features, user flows, and integration examples for enhancing in-app engagement.
- [What is extensibility?](https://sendbird.com/learn/what-is-extensibility): Extensibility in APIs allows developers to enhance capabilities without major code changes, ensuring adaptability and compatibility with future updates.
- [What is API management?](https://sendbird.com/learn/what-is-api-management): API management involves designing, deploying, and monitoring APIs for effective and secure usage, with options for fully-managed services.
- [What is API definition?](https://sendbird.com/learn/what-is-api-definition): API definition outlines the methods and protocols for API communication, crucial for functionality and integration in software systems.
- [What is an API key?](https://sendbird.com/learn/what-is-an-api-key): API keys are unique codes that authenticate and authorize apps making API requests, ensuring secure access to resources.
- [What is API documentation?](https://sendbird.com/learn/what-is-api-documentation): API documentation provides essential resources for developers to understand and integrate APIs effectively.
- [What is API integration?](https://sendbird.com/learn/what-is-api-integration): API integration connects software through APIs for seamless communication, enhancing efficiency, functionality, and user experience.
- [What is an API endpoint?](https://sendbird.com/learn/what-is-an-api-endpoint): An API endpoint is a specific web address for communication between software applications, defining routes for requests and responses.
- [What is error handling?](https://sendbird.com/learn/what-is-error-handling): Overview of error handling practices in API interactions, including key aspects like HTTP status codes, error payloads, and documentation.
- [SDKs (software development kits)](https://sendbird.com/learn/sdks-software-development-kits): Overview of SDKs, their purpose, and resources for enhancing in-app engagement.
- [What’s the difference: Chat SDK vs. chat API](https://sendbird.com/learn/whats-the-difference-chat-sdk-vs-chat-api): Chat APIs and SDKs serve different purposes in app development, with APIs enabling quick messaging integration and SDKs providing tools for custom chat experiences.
- [UI kits](https://sendbird.com/learn/ui-kits): Explore UI kits and resources to enhance in-app engagement with Sendbird's offerings.
- [What is a UI kit?](https://sendbird.com/learn/what-is-a-ui-kit): A UI kit is a collection of design components and resources that streamline the creation of consistent user interfaces for applications.
- [In-app communications](https://sendbird.com/learn/in-app-communications): Sendbird provides a comprehensive platform for integrating chat, voice, and video functionalities into applications.
- [What is a channel?](https://sendbird.com/learn/what-is-a-channel): Overview of channels for in-app communications, including types, essential features, and user engagement strategies.
- [What is in-app chat?](https://sendbird.com/learn/what-is-in-app-chat): In-app chat enables real-time messaging within mobile apps, enhancing user engagement, conversions, and customer support across various industries.
- [What is in-app calling?](https://sendbird.com/learn/what-is-in-app-calling): In-app calling enhances mobile apps with voice and video capabilities, improving user engagement and support across various industries.
- [What is in-app video calling?](https://sendbird.com/learn/what-is-in-app-video-calling): In-app video calling enhances mobile apps by enabling seamless video communication, improving user engagement, and offering various industry applications.
- [What are push notifications?](https://sendbird.com/learn/what-are-push-notifications): Push notifications are alerts sent to users' devices to enhance engagement and provide timely information, crucial for businesses' omnichannel strategies.
- [What are chatbots?](https://sendbird.com/learn/what-are-chatbots): Chatbots are AI-driven tools that enhance customer interactions through automated conversations, offering benefits like 24/7 support, personalization, and operational efficiency across various industries.
- [What’s the difference: In-app messaging vs. push notifications](https://sendbird.com/learn/whats-the-difference-in-app-messaging-vs-push-notifications): This document explains the differences between in-app messaging and push notifications, highlighting their functionalities and use cases.
- [What’s the difference: SMS vs. in-app messaging?](https://sendbird.com/learn/whats-the-difference-sms-vs-in-app-messaging): This document compares SMS and in-app messaging, highlighting their differences in delivery, accessibility, cost, security, and use cases.
- [The messaging experience](https://sendbird.com/learn/the-messaging-experience): Sendbird is a comprehensive messaging platform that provides APIs and SDKs for integrating chat functionalities into applications.
- [The messaging experience](https://sendbird.com/learn/messaging-experience): Users prefer seamless and intuitive messaging experiences in apps, enhancing engagement and communication.
- [What is user experience (UX)?](https://sendbird.com/learn/what-is-user-experience-ux): Overview of user experience (UX) and key factors influencing mobile app UX design.
- [What is a user interface (UI)?](https://sendbird.com/learn/what-is-a-user-interface-ui): Overview of user interface (UI) components and guidelines for building mobile app chat UIs.
- [What are user preferences?](https://sendbird.com/learn/what-are-user-preferences): User preferences in mobile apps allow customization of user experience, impacting notifications, privacy, design, and engagement.
- [What’s the difference: User interface (UI) vs. user experience (UX)](https://sendbird.com/learn/whats-the-difference-user-interface-ui-vs-user-experience-ux): This document explains the differences between user interface (UI) and user experience (UX) in digital product design.
- [What is rich media?](https://sendbird.com/learn/what-is-rich-media): Rich media enhances in-app communications through multimedia elements like images, videos, and interactive features, improving user engagement and messaging experiences.
- [Performance](https://sendbird.com/learn/performance): Sendbird is a comprehensive messaging platform that enables real-time communication through chat, voice, and video APIs.
- [Metrics](https://sendbird.com/learn/metrics): Explore metrics and resources to enhance in-app engagement with Sendbird's eBooks and tools.
- [What are in-app messaging metrics?](https://sendbird.com/learn/what-are-in-app-messaging-metrics): In-app messaging metrics evaluate the performance of mobile messaging features, focusing on user engagement and effectiveness.
- [What are business metrics?](https://sendbird.com/learn/what-are-business-metrics): Overview of business metrics, including engagement, conversion, customer support, and technical metrics for in-app communications.
- [Analytics and insights](https://sendbird.com/learn/analytics-insights): Explore analytics tools to enhance in-app engagement and performance measurement.
- [What is an analytics dashboard?](https://sendbird.com/learn/what-is-an-analytics-dashboard): An analytics dashboard tracks and visualizes in-app communication metrics to optimize user engagement and performance.
- [What is data export?](https://sendbird.com/learn/what-is-data-export): Data export involves extracting and converting raw data for use in other applications, with features like data selection, export formats, scheduling, integration, and compliance.
- [Back end](https://sendbird.com/learn/backend): Sendbird is a comprehensive messaging platform that enables real-time communication and engagement through chat, voice, and video functionalities.
- [What is a programming language?](https://sendbird.com/learn/what-is-a-programming-language): Overview of programming languages, their characteristics, and common types used in software development.
- [What are the common programming languages?](https://sendbird.com/learn/what-are-the-common-programming-languages): Overview of common programming languages for mobile app development on Android and iOS platforms.
- [What’s the difference: SOAP architecture vs. RESTful architecture](https://sendbird.com/learn/whats-the-difference-soap-architecture-vs-restful-architecture): This document compares SOAP and RESTful architectures, highlighting their differences, use cases, and characteristics.
- [Infrastructure](https://sendbird.com/learn/infrastructure): Overview of infrastructure, including hardware, software, networks, and services that support computing.
- [What is cloud infrastructure?](https://sendbird.com/learn/what-is-cloud-infrastructure): Overview of cloud infrastructure, its components, and how it supports cloud computing services.
- [What is connectivity?](https://sendbird.com/learn/what-is-connectivity): Connectivity enables communication between devices and networks, essential for in-app messaging and media sharing.
- [What is server status?](https://sendbird.com/learn/what-is-server-status): Server status indicates the operational state of servers in an in-app communications platform, reflecting availability, performance, maintenance, error handling, and scalability.
- [What is a webhook?](https://sendbird.com/learn/what-is-a-webhook): Webhooks enable instant communication between apps through event-driven HTTP requests, facilitating real-time notifications, data synchronization, and user engagement tracking.
- [What are WebSockets?](https://sendbird.com/learn/what-are-websockets): WebSockets enable real-time, bidirectional communication between applications and servers, ideal for use cases like chat, collaboration, and live updates.
- [What is third-party software?](https://sendbird.com/learn/what-is-third-party-software): Third-party software enhances existing systems by integrating external tools for specific business needs, utilizing APIs for seamless functionality.
- [API management](https://sendbird.com/learn/api-management): Overview of API management with resources for enhancing in-app engagement and building communications using Sendbird.
- [What is versioning?](https://sendbird.com/learn/what-is-versioning): Versioning is the practice of assigning unique codes to software iterations, crucial for managing changes and ensuring compatibility across different versions.
- [What is debugging?](https://sendbird.com/learn/what-is-debugging): Debugging is the process of identifying and fixing issues in software, involving error detection, code analysis, issue reproduction, and performance optimization.
- [Operations](https://sendbird.com/learn/operations): Sendbird is a comprehensive messaging platform that enables real-time communication and engagement in applications through chat, voice, and video features.
- [Security](https://sendbird.com/learn/security): Overview of security measures to protect user data and enhance app trustworthiness.
- [What is authentication?](https://sendbird.com/learn/what-is-authentication): Overview of authentication, its components, and importance in securing messaging systems.
- [What is message encryption?](https://sendbird.com/learn/what-is-message-encryption): Overview of message encryption, its types, and importance in securing user communications.
- [What is AES256 encryption?](https://sendbird.com/learn/what-is-aes256-encryption): AES256 encryption is a secure symmetric algorithm using a 256-bit key to protect sensitive data, essential for strong security practices.
- [What is IP whitelisting?](https://sendbird.com/learn/what-is-ip-whitelisting): IP whitelisting is a security measure that restricts access to systems based on specified IP addresses, enhancing protection against unauthorized access.
- [What is security testing?](https://sendbird.com/learn/what-is-security-testing): Security testing evaluates applications and systems for vulnerabilities and risks, employing various methods to ensure data protection and compliance.
- [What is SOC 2?](https://sendbird.com/learn/what-is-soc-2): SOC 2 is a compliance standard for managing customer data, focusing on security, availability, processing integrity, confidentiality, and privacy.
- [What is GDPR?](https://sendbird.com/learn/what-is-gdpr): Overview of GDPR, its compliance requirements, and key aspects including personal data, lawful processing, data subject rights, and data transfer regulations.
- [What is ISO 27001?](https://sendbird.com/learn/what-is-iso-27001): ISO 27001 is an international standard for establishing and maintaining information security management systems to protect sensitive data and ensure compliance.
- [Service level agreements (SLAs)](https://sendbird.com/learn/service-level-agreements-slas): Overview of service level agreements (SLAs) with promotional content for in-app engagement resources.
- [Development](https://sendbird.com/learn/development): Sendbird is a comprehensive messaging platform that enables real-time chat and communication features for applications.
- [Documentation and support](https://sendbird.com/learn/docs-and-support): This document provides resources and support for developers using APIs, including links to eBooks and a free trial for Sendbird.
- [What are code samples?](https://sendbird.com/learn/what-are-code-samples): Code samples are essential snippets that demonstrate API usage, providing practical guidance for developers to simplify integration and accelerate development.
- [What are tutorials?](https://sendbird.com/learn/what-are-tutorials): Tutorials provide step-by-step instructions for developers to effectively use APIs, enhancing onboarding and integration with practical examples and best practices.
- [What is a sample app?](https://sendbird.com/learn/what-is-a-sample-app): A sample app demonstrates API integration, serving as a practical reference for developers to build feature-rich applications efficiently.
- [API features](https://sendbird.com/learn/api-features): Sendbird is a comprehensive messaging platform that enables real-time communication through chat, voice, and video APIs for applications.
- [Essential API features](https://sendbird.com/learn/essential-api-features): Overview of essential API features for managing in-app communications and enhancing user engagement.
- [What are typing indicators?](https://sendbird.com/learn/what-are-typing-indicators): Typing indicators enhance user engagement in messaging apps by showing when someone is composing a message, mimicking real-time communication.
- [What are reactions?](https://sendbird.com/learn/what-are-reactions): Reactions enable users to express feelings through emojis in messaging, enhancing engagement and communication across various platforms.
- [What are user mentions?](https://sendbird.com/learn/what-are-user-mentions): User mentions enhance communication by notifying specific users in conversations, improving engagement and reducing miscommunication across various use cases.
- [What are user presence indicators?](https://sendbird.com/learn/what-are-user-presence-indicators): User presence indicators show real-time availability of users, enhancing communication in apps like chat, social media, and gaming.
- [What is mention count?](https://sendbird.com/learn/what-is-mention-count): Overview of mention count, its benefits, and use cases in enhancing user engagement and communication in apps.
- [What is message translation?](https://sendbird.com/learn/what-is-message-translation): Message translation enables automatic language conversion in messaging apps, enhancing global communication and user experience.
- [Advanced API features](https://sendbird.com/learn/advanced-api-features): Explore advanced API features and resources to enhance in-app engagement and communication.
- [What is a unified inbox?](https://sendbird.com/learn/what-is-a-unified-inbox): A unified inbox centralizes all user communications with businesses and other users, enhancing engagement and simplifying management.
- [What is offline messaging?](https://sendbird.com/learn/what-is-offline-messaging): Offline messaging enables users to access chat features without internet connectivity, ensuring seamless communication and engagement.
- [What are announcements?](https://sendbird.com/learn/what-are-announcements): Announcements provide a channel for broadcasting updates and promotions to users, enhancing engagement and communication.
- [What are pinned messages?](https://sendbird.com/learn/what-are-pinned-messages): Pinned messages allow administrators to highlight important information in group channels for better visibility and engagement.
- [What is message threading?](https://sendbird.com/learn/what-is-message-threading): Message threading enhances group conversations by allowing users to discuss multiple topics without confusion, improving engagement and organization.
- [What is user and channel search?](https://sendbird.com/learn/what-is-user-and-channel-search): User and channel search enables administrators to locate channels, users, and conversation data using various search filters.
- [What are polls?](https://sendbird.com/learn/what-are-polls): Polls enable businesses to gather user feedback and preferences in chat threads, enhancing engagement and community understanding.
- [Messaging-centric industries and business models](https://sendbird.com/learn/messaging-centric-business-models-and-industries): Sendbird is a comprehensive messaging platform that enables real-time communication and engagement through chat, voice, and video APIs.
- [Industries](https://sendbird.com/learn/industries): Explore resources to enhance in-app engagement and communication with Sendbird's offerings.
- [Rideshare services](https://sendbird.com/learn/rideshare-services): Rideshare services utilize in-app communications for seamless interactions between drivers, passengers, and support, enhancing user experience and operational efficiency.
- [FinTech services](https://sendbird.com/learn/fintech-services): FinTech services leverage in-app communications for enhanced user engagement, security, and customer support, driving trust and transactions.
- [Virtual healthcare](https://sendbird.com/learn/virtual-healthcare-2): In-app communications enhance virtual healthcare by enabling secure, efficient patient-provider interactions and improving access to care through various digital features.
- [Digital wellness apps](https://sendbird.com/learn/digital-wellness-apps): Digital wellness apps enhance user engagement through in-app communications, offering personalized support and features like reminders, insights, and community interactions.
- [Social communities](https://sendbird.com/learn/social-communities): Explore strategies for enhancing in-app engagement through social communities and mobile app features.
- [Social media apps](https://sendbird.com/learn/social-media-apps): Social media apps leverage in-app communications for user engagement, offering features like messaging, media sharing, and safety tools to foster community.
- [Dating apps](https://sendbird.com/learn/dating-apps): This document discusses the role and benefits of in-app communications platforms in dating apps, highlighting features like chat, notifications, and user safety.
- [Messaging-based business models](https://sendbird.com/learn/messaging-based-business-models): Overview of messaging-based business models with resources for enhancing in-app engagement.
- [Two-sided marketplaces](https://sendbird.com/learn/two-sided-marketplaces): Two-sided marketplaces leverage in-app communications for user engagement, trust, and streamlined transactions, enhancing the overall user experience.
- [Community apps](https://sendbird.com/learn/community-apps): Community apps leverage in-app communications for real-time user engagement, utilizing features like messaging, calling, and notifications to foster connections and enhance user experience.
- [What is an API request?](https://sendbird.com/learn/what-is-an-api-request): An API request is a message sent by an app to an API for specific services or data, involving various elements like endpoints, methods, headers, and authentication.
- [What is interoperability?](https://sendbird.com/learn/what-is-interoperability): Interoperability enables seamless data exchange and interaction between different software applications, enhancing integration, data sharing, authentication, security, and scalability.
- [What is an API communication protocol?](https://sendbird.com/learn/what-is-an-api-communication-protocol): An API communication protocol defines rules for data exchange between software systems, covering message formats, transport mechanisms, request methods, authentication, and error handling.
- [What is an SDK (software development kit)?](https://sendbird.com/learn/what-is-an-sdk-software-development-kit): An SDK is a set of tools and documentation that simplifies app development by providing pre-built components and resources.
- [Channels](https://sendbird.com/learn/channels): Overview of channels for communication and in-app engagement resources.
- [In-app messaging, chat, voice, video, and other channels](https://sendbird.com/learn/in-app-messaging-chat-voice-video-and-other-channels-2): Explore in-app messaging, chat, voice, and video channels to enhance user engagement within your app.
- [What is in-app live streaming?](https://sendbird.com/learn/what-is-in-app-live-streaming): In-app live streaming enables real-time video broadcasting within mobile apps, enhancing user engagement through interactive features and various use cases across industries.
- [What are pop-up messages?](https://sendbird.com/learn/what-are-pop-up-messages): Overview of pop-up messages, their benefits, use cases, industry applications, and key features for enhancing user engagement in mobile apps.
- [What is a message template?](https://sendbird.com/learn/what-is-a-message-template): Message templates are predefined formats for personalized in-app notifications, simplifying communication without coding.
- [What is content moderation?](https://sendbird.com/learn/what-is-content-moderation): Content moderation ensures a positive user experience by monitoring and controlling content in communication channels, utilizing manual and automated tools.
- [Programming languages](https://sendbird.com/learn/programming-languages): Overview of programming languages and resources for enhancing in-app engagement.
- [What is scalability?](https://sendbird.com/learn/what-is-scalability): Scalability is the capacity of systems to handle increased demands while maintaining performance, crucial for in-app communications and software development.
- [What is concurrency?](https://sendbird.com/learn/what-is-concurrency): Concurrency enables simultaneous execution of tasks, enhancing performance and resource efficiency in computing systems.
- [What is latency?](https://sendbird.com/learn/what-is-latency): Latency is the time delay in message delivery, influenced by various factors, and crucial for enhancing in-app communication experiences.
- [Integrations](https://sendbird.com/learn/integrations): Overview of integrations and resources for enhancing in-app engagement with Sendbird.
- [What is data migration?](https://sendbird.com/learn/what-is-data-migration): Data migration is the process of transferring data between systems, ensuring accuracy and integrity during integration.
- [What is a fully-managed API?](https://sendbird.com/learn/what-is-a-fully-managed-api): A fully-managed API is an end-to-end solution that simplifies API management by handling infrastructure, maintenance, security, and support.
- [What is testing?](https://sendbird.com/learn/what-is-testing): Overview of software testing, its forms, methods, and aspects of the testing process to ensure app functionality and performance.
- [What is TLS/SSL encryption?](https://sendbird.com/learn/what-is-tls-ssl-encryption): TLS/SSL encryption secures app-server communications through encrypted connections, digital certificates, and various encryption algorithms to protect data integrity and confidentiality.
- [What is DTLS encryption?](https://sendbird.com/learn/what-is-dtls-encryption): DTLS encryption secures communication over unreliable transport protocols, ensuring data integrity and confidentiality in real-time applications.
- [Compliance](https://sendbird.com/learn/compliance): Overview of compliance in app development, emphasizing user privacy, data security, and trust-building.
- [What is HIPAA?](https://sendbird.com/learn/what-is-hipaa): Overview of HIPAA, its key rules, and compliance requirements for protecting health information.
- [What is an SLA (service level agreement)?](https://sendbird.com/learn/what-is-an-sla-service-level-agreement): An SLA is a contract defining service expectations between a business and its customers, detailing metrics, support, and security measures.
- [What is community support?](https://sendbird.com/learn/what-is-community-support): Community support involves developers sharing knowledge and resources to assist each other, fostering collaboration and peer-to-peer assistance.
- [What is a developer portal?](https://sendbird.com/learn/what-is-a-developer-portal): A developer portal is a website providing resources for developers to integrate APIs and software effectively.
- [What are delivery receipts?](https://sendbird.com/learn/what-are-delivery-receipts): Delivery receipts confirm message delivery status, enhancing user experience and communication effectiveness across various applications.
- [What are read receipts?](https://sendbird.com/learn/what-are-read-receipts): Read receipts inform senders when their messages are read, enhancing transparency and engagement across various use cases.
- [What is unread message count?](https://sendbird.com/learn/what-is-unread-message-count): Overview of unread message count feature, its benefits, and use cases in various applications.
- [What is a thumbnail generator?](https://sendbird.com/learn/what-is-a-thumbnail-generator): A thumbnail generator automatically creates preview images for media files in messaging, enhancing user experience and engagement.
- [What is message search?](https://sendbird.com/learn/what-is-message-search): Message search enables users to quickly find messages in chat channels, enhancing information retrieval and user experience.
- [Transport and logistics](https://sendbird.com/learn/transport-and-logistics): In-app communications enhance efficiency, safety, and customer satisfaction in transport and logistics through real-time messaging, load tracking, and route optimization.
- [Food delivery services](https://sendbird.com/learn/food-delivery-services): Food delivery services utilize in-app communications to enhance order management, reduce cancellations, and improve customer satisfaction through real-time updates and support.
- [Investment and wealth management apps](https://sendbird.com/learn/investment-and-wealth-management-apps): Investment and wealth management apps enhance user experience and security through in-app communications, offering features like real-time chat, notifications, and personalized services.
- [Fantasy sports and betting apps](https://sendbird.com/learn/fantasy-sports-and-betting-apps): Explore how fantasy sports and betting apps leverage in-app communications to enhance user engagement and retention through various interactive features.
- [On-demand gig economy apps](https://sendbird.com/learn/on-demand-gig-economy-apps): This document discusses the role of in-app communications in on-demand gig economy apps, highlighting their benefits and usage for enhancing user experience.

# Resources

- [Peter Pan enhances trust & efficiency with Sendbird's Advanced Moderation](https://sendbird.com/resources/peter-pan): Peter Pan improves trust and efficiency in real estate with Sendbird's Advanced Moderation, achieving significant reductions in manual efforts and user safety enhancements.
- [Beyond chatbots: The shift to AI agents in customer support](https://sendbird.com/resources/vb-beyond-chatbots-webinar): Explore the transition from chatbots to AI agents in customer support, focusing on infrastructure, personalization, and human-AI collaboration.
- [Lotte Homeshopping partners with Anthropic and Sendbird to scale retail](https://sendbird.com/resources/lotte-homeshopping): Lotte Homeshopping partners with Anthropic and Sendbird to enhance customer support and streamline QA processes using AI agents.
- [Say goodbye to these 8 support problems—thanks to agentic AI](https://sendbird.com/resources/how-agentic-ai-solves-eight-support-problems): Learn how agentic AI can transform customer support by reducing workload, automating tasks, and improving efficiency and satisfaction.
- [How Tipti transformed grocery shopping in Ecuador with Sendbird's Chat](https://sendbird.com/resources/tipti): Tipti improved grocery shopping in Ecuador by enhancing its chat experience with Sendbird, resulting in increased efficiency and customer satisfaction.
- [Zofeur + Sendbird: Revolutionizing on-demand chauffeur services with mobile chat](https://sendbird.com/resources/zofeur): Zofeur enhances on-demand chauffeur services through Sendbird's chat API, improving engagement, customer satisfaction, and operational efficiency.
- [Engage smarter & spend less on SMS: Adopting in-app messaging for omnichannel success](https://sendbird.com/resources/in-app-omnichannel-webinar): Learn how to enhance in-app messaging for better engagement and cost savings in omnichannel strategies.
- [Salams chooses Sendbird to build user chat in its dating app](https://sendbird.com/resources/salams): Salams enhances its dating app's chat experience by integrating Sendbird, improving reliability, moderation, and user satisfaction.
- [Mastering mobile comms and customer experience in on-demand food delivery](https://sendbird.com/resources/vb-on-demand-food-delivery-webinar): Explore strategies for enhancing mobile communication and customer experience in on-demand food delivery through effective messaging and insights.
- [In-app notifications for a first-mover advantage: Top 7 benefits](https://sendbird.com/resources/in-app-notifications-for-a-first-mover-advantage-top-7-benefits): Explore the top 7 benefits of in-app notifications for gaining a first-mover advantage in business messaging.
- [Transform traveler experience with streamlined customer communication](https://sendbird.com/resources/vb-transform-traveler-experience-webinar): Learn to enhance traveler communication and operational efficiency through effective messaging tools in the travel and hospitality sector.
- [The gig economy’s communication challenge](https://sendbird.com/resources/business-messaging-gig-economy-challenge): Explore the communication challenges in the gig economy and discover resources to enhance operational efficiency and app engagement.
- [Increase app engagement with 14 proven strategies](https://sendbird.com/resources/business-messaging-increase-app-engagement-strategy): Explore 14 strategies to enhance app engagement and discover related resources for AI and communication challenges.
- [Maya enhances experience with in-app messaging solutions](https://sendbird.com/resources/maya): Maya enhances customer experience and support through Sendbird's in-app messaging, achieving significant cost savings and operational efficiency.
- [RFP template for CPaaS](https://sendbird.com/resources/rfp-template): A comprehensive RFP template for CPaaS, highlighting omnichannel messaging benefits and related resources for enhancing operational efficiency and revenue.
- [Copro Co., Ltd. integrates in-game chat to increase engagement and loyalty](https://sendbird.com/resources/copro): Copro Co., Ltd. enhances user engagement and retention through Sendbird's in-game chat API, achieving rapid deployment and increased sales.
- [Product Demo: Sendbird Business Messaging](https://sendbird.com/resources/product-demo-sendbird-business-messaging): Explore Sendbird's Business Messaging product demo and related webinars to enhance operational efficiency and customer communication.
- [Make customer communication seamless across your organization](https://sendbird.com/resources/vb-seamless-user-experience-webinar): Explore strategies for seamless customer communication across organizations, emphasizing mobile messaging and collaboration among teams.
- [How GigPro enhanced communication and privacy with Sendbird's online messaging platform](https://sendbird.com/resources/gigpro): GigPro improved communication and privacy using Sendbird's messaging platform, achieving 100% user adoption and increased engagement among gig workers.
- [Halving patient response time with AI healthcare chatbots](https://sendbird.com/resources/ai-chatbot-healthcare-case-study): This case study details how a healthcare company improved patient response times by implementing AI chatbots and Sendbird's messaging solutions.
- [Redfin, a real estate company, builds a custom AI virtual assistant to answer questions about for-sale homes](https://sendbird.com/resources/redfin): Redfin develops a custom AI virtual assistant to enhance user engagement and streamline information access for home listings.
- [The best AI chatbots of 2024: Selecting a ChatGPT alternative](https://sendbird.com/resources/the-best-ai-chatbots): Explore the top AI chatbots of 2024 and learn how to choose the best ChatGPT alternative for your business needs.
- [The guide to mastering one-way mobile customer messaging](https://sendbird.com/resources/the-guide-to-mastering-one-way-mobile-customer-messaging): A comprehensive guide on enhancing mobile customer messaging through one-way communication to improve operational efficiency and drive revenue.
- [Ultimate guide to in-app notifications for product innovators](https://sendbird.com/resources/ultimate-guide-to-in-app-notifications-for-product-innovators): Comprehensive guide on in-app notifications aimed at product innovators to enhance operational efficiency and revenue through omnichannel messaging.
- [The 5 pitfalls of SMS notifications](https://sendbird.com/resources/the-5-pitfalls-of-sms-notifications): This document outlines the five pitfalls of SMS notifications and promotes related resources and guides.
- [Miso boosts home service reliability and customer satisfaction with a streamlined omnichannel messaging experience](https://sendbird.com/resources/miso): Miso enhances home service reliability and customer satisfaction through Sendbird's omnichannel messaging integration.
- [How to maximize your use of Sendbird AI chatbot](https://sendbird.com/resources/how-to-maximize-your-use-of-sendbird-ai-chatbot): Learn how to effectively utilize Sendbird AI chatbot to enhance operational efficiency and drive revenue through omnichannel messaging.
- [gther transforms event registration with Sendbird AI chatbot](https://sendbird.com/resources/gther): Gther enhances event registration efficiency and user engagement using Sendbird's AI chatbot, achieving significant automation and improved conversion rates.
- [Suggestic improves health and wellness adherence with a richer, real-time messaging experience](https://sendbird.com/resources/suggestic): Suggestic enhances health adherence through real-time messaging and in-app chat, improving user engagement and program retention.
- [Building an autonomous customer experience function with ChatGPT](https://sendbird.com/resources/yaniv-markovski-webinar-replay): Explore insights from Yaniv Markovski on building an autonomous customer experience function using ChatGPT and generative AI.
- [Tata 1mg pioneers a modern customer communication experience in e-pharmacy](https://sendbird.com/resources/tata-1mg): Tata 1mg enhances customer communication in e-pharmacy using Sendbird Chat to manage high inquiry volumes and improve service efficiency.
- [AICON bridges the digital gap for Korea’s construction industry](https://sendbird.com/resources/aicon): AICON enhances communication in Korea's construction industry through a SaaS platform integrated with Sendbird's chat technology, improving project management and efficiency.
- [How AllAthlete is democratizing athletic recruitment with an AI recruitment chatbot built with Sendbird](https://sendbird.com/resources/allalthlete): AllAthlete uses Sendbird's AI chatbot to enhance athletic recruitment, improving communication and user retention while saving time and resources.
- [The benefits of an omnichannel support strategy](https://sendbird.com/resources/the-benefits-of-an-omnichannel-support-strategy): Explore the benefits of an omnichannel support strategy backed by consumer research and learn how to enhance customer interactions across platforms.
- [[TechCrunch] How to communicate with mobile consumers to increase sales and loyal customers](https://sendbird.com/resources/tc-communication-preferences-webinar): Webinar discussing strategies to enhance communication with mobile consumers for improved sales and customer loyalty.
- [How to optimize on-demand food delivery in a digital world](https://sendbird.com/resources/favor-delivery): Webinar on optimizing on-demand food delivery, featuring insights from Favor Delivery's Sr. Product Manager, Elon Weiss.
- [Introducing Sendbird’s ChatGPT-powered chatbots](https://sendbird.com/resources/sendbird-chatgpt-webinar-replay): Learn how Sendbird's ChatGPT-powered chatbots enhance customer engagement and streamline operations in an upcoming webinar.
- [Communication channel preferences for mobile consumers](https://sendbird.com/resources/communication-channel-preferences-webinar): Webinar on mobile consumer communication channel preferences featuring insights from industry experts.
- [Conversion beyond clicks: How to replace SMS with in-app notifications](https://sendbird.com/resources/sms-webinar): Webinar on replacing SMS with in-app notifications for improved mobile business communications.
- [Supercharge your customer support with Sendbird](https://sendbird.com/resources/service-cloud-sendbird-webinar): Join Daniel Han from Sendbird to learn about enhancing customer support with omnichannel messaging and a new ChatGPT-powered integration.
- [Using AI and large scale field experiments to monetize the mobile economy](https://sendbird.com/resources/mobile-marketing-strategy-webinar-replay): Webinar on leveraging AI and field experiments to monetize the mobile economy, featuring insights from Anindya Ghose.
- [Product management requires a system change](https://sendbird.com/resources/itamar-gilad-webinar-replay): This webinar discusses the need for systemic change in product management, highlighting key principles for transformation and real-world examples.
- [Maximize your martech ROI with in-app messaging](https://sendbird.com/resources/maximize-martech-roi-webinar-replay): Learn how in-app messaging can enhance martech ROI through effective user retention and conversion strategies in this insightful webinar.
- [10 foundational principles on building a customer-centric organization](https://sendbird.com/resources/annette-franz-webinar-replay): Learn 10 foundational principles for building a customer-centric organization in this webinar featuring Annette Franz, CEO of CX Journey Inc.
- [Adapting in-person conversations to digital channels: The fundamentals of chat](https://sendbird.com/resources/conversation-analysis-webinar-replay): Webinar on adapting in-person conversations to digital channels, focusing on chat fundamentals and insights from Conversation Analysis.
- [Product success with Jobs to Be Done](https://sendbird.com/resources/tony-ulwick-webinar-replay): Explore product success through a scientific approach to innovation with Tony Ulwick's insights on Jobs to Be Done.
- [Consumer preferences for sales, marketing, and support communications](https://sendbird.com/resources/b2c-communication-preferences-study): The report reveals consumer preferences for communication channels in sales, marketing, and support, emphasizing the importance of aligning with these preferences for business success.
- [Consumer channel preferences study](https://sendbird.com/resources/consumer-communication-channel-preferences-study): A survey report on consumer channel preferences for business communication, highlighting usage, trust, and changes in SMS experiences.
- [Build vs buy API “intelligently”](https://sendbird.com/resources/build-vs-buy-api-intelligently): Explore the advantages of building vs. buying APIs with insights from Shailesh Nalawadi, focusing on efficiency and innovation in product management.
- [Paytm creates a social payment experience with Sendbird](https://sendbird.com/resources/paytm): Paytm enhances user engagement and satisfaction through Sendbird's in-app chat, supporting over 333 million users and 1 billion messages.
- [Hinge helps daters find love through chat and calls with Sendbird](https://sendbird.com/resources/hinge): Hinge partnered with Sendbird to implement chat, voice, and video calls, enhancing user connections during the pandemic with rapid deployment and 100% chat uptime.
- [Virgin Mobile UAE dramatically improves customer satisfaction with Sendbird](https://sendbird.com/resources/virgin-mobile-uae): Virgin Mobile UAE enhances customer satisfaction and support efficiency through Sendbird's integrated chat solutions.
- [PicPay offers exchange of photos, audios and videos to enhance the app's social side](https://sendbird.com/resources/picpay): PicPay enhances its app's social features through multimedia exchanges, supported by case studies showcasing successful partnerships with Sendbird.
- [Porter improves open rates and saves significant SMS costs migrating to Sendbird's notification service](https://sendbird.com/resources/porter): Porter enhances communication efficiency and reduces costs by migrating to Sendbird's in-app notification service, achieving higher engagement and significant savings.
- [Glovo decreases support contact rates and improves user experience worldwide with Sendbird](https://sendbird.com/resources/glovo): Glovo enhances user experience and reduces support contact rates globally by implementing Sendbird's chat solution.
- [Traveloka significantly increases revenue and customer satisfaction with Sendbird](https://sendbird.com/resources/traveloka): Traveloka enhances customer support and revenue through Sendbird's chat solutions, achieving significant user engagement and retention improvements.
- [Carousell boasts highest engagement rate and increases transactions with chat](https://sendbird.com/resources/carousell): Carousell enhances user engagement and transaction speed through Sendbird's in-app chat solution, addressing communication challenges and improving marketplace efficiency.
- [Hostelworld brings travelers together worldwide with Sendbird](https://sendbird.com/resources/hostelworld): Hostelworld partnered with Sendbird to enhance user communication through chat, improving traveler interactions and speeding up app development.
- [MonPay provides a social payment experience through Sendbird](https://sendbird.com/resources/monpay): MonPay enhances user engagement and retention through Sendbird's chat capabilities, streamlining their product roadmap and fostering community among users.
- [KAVECON revolutionizes virtual concert engagement with Sendbird](https://sendbird.com/resources/kavecon): KAVECON enhances virtual concert engagement and revenue growth through Sendbird's chat solutions, achieving significant user base expansion and improved performance.
- [SSG handles 25% of email and call inquiries with Sendbird in-app chat](https://sendbird.com/resources/ssg): SSG utilizes Sendbird's in-app chat to manage 25% of customer inquiries, enhancing communication and efficiency in their marketplace.
- [Bridging the communication gap with integrated messaging for Motive](https://sendbird.com/resources/motive): Motive enhances communication for drivers and fleet managers through Sendbird's integrated messaging solution, improving efficiency and trust.
- [US-based drugstore chain and digital marketplace brings virtual health to the masses with Sendbird](https://sendbird.com/resources/anonymized-healthcare-study): US drugstore chain enhances virtual health services using Sendbird for improved user experience and operational efficiency.
- [Perdoceo Ed improves response time between staff and students with Sendbird](https://sendbird.com/resources/perdoceo-ed): Perdoceo Ed enhances communication between staff and students using Sendbird, achieving faster response times and high satisfaction rates.
- [Leading Brazilian fintech company drives higher engagement and transaction value with messaging solution](https://sendbird.com/resources/brazilian-fintech-case-study): Brazilian fintech enhances user engagement and transaction value through Sendbird's messaging solution, achieving significant growth and improved customer experience.
- [Leading fintech company achieves 10% payment growth with in-app notifications](https://sendbird.com/resources/fintech-notification-study): A leading fintech company in India achieved a 10% growth in payments through in-app notifications using Sendbird's messaging solutions.
- [Yad2 marketplace enhances buyer and seller experiences across Israel with Sendbird](https://sendbird.com/resources/yad2): Yad2 enhances user experiences in Israel's marketplace with Sendbird's chat solution, improving communication, security, and retention.
- [Sendbird Case Studies](https://sendbird.com/resources/case-studies): Explore Sendbird case studies showcasing omnichannel messaging to enhance operational efficiency and drive revenue.
- [Sendbird Chat joins the battle royale madness with Krafton's “PUBG: NEW STATE”](https://sendbird.com/resources/pubg): Sendbird Chat enhances gaming experiences in 'PUBG: NEW STATE' while showcasing related case studies demonstrating successful implementations of their messaging solutions.
- [The office services marketplace](https://sendbird.com/resources/eden): Eden, an office services marketplace, enhanced communication and scalability using Sendbird, achieving significant growth in message volume and metropolitan reach.
- [Double Good saves 2+ months on product roadmap with Sendbird](https://sendbird.com/resources/double-good): Double Good enhances fundraising efficiency by integrating Sendbird's chat, saving over two months in product development and raising $90M for organizations.
- [Ruangguru uses SendBird to connect millions of students to tutors](https://sendbird.com/resources/ruangguru-video): Ruangguru leverages SendBird's chat solution to connect millions of students with tutors, enhancing educational support in Indonesia.
- [Grupp Organization implements Sendbird Chat into Entole in 180 hours](https://sendbird.com/resources/grupp): Grupp Organization successfully implemented Sendbird Chat into Entole in 180 hours, enhancing communication for high net-worth families in the fintech sector.
- [How Ralali connects its B2B marketplace with Sendbird's chat API](https://sendbird.com/resources/ralali): Ralali enhances its B2B marketplace by integrating Sendbird's chat API for improved buyer-seller communication in Indonesia.
- [Curatech safely connects patients and doctors with Sendbird](https://sendbird.com/resources/curatech): Curatech leverages Sendbird to enhance doctor-patient communication, ensuring secure consultations and efficient operations in Mexico's digital health sector.
- [StockViva supports 4000+ user chat groups with Sendbird](https://sendbird.com/resources/stockviva): StockViva leverages Sendbird to support over 4000 users in chat groups, enhancing user experience and operational efficiency in the fintech sector.
- [Conversational support in an on-demand world with Virgin Mobile UAE](https://sendbird.com/resources/conversational-support-in-an-on-demand-world-with-virgin-mobile-uae): Explore how Virgin Mobile UAE enhances operational efficiency and revenue through omnichannel messaging and customer support.
- [How to get OKRs right](https://sendbird.com/resources/how-to-get-okrs-right): Explore effective strategies for implementing OKRs and enhancing operational efficiency through omnichannel messaging.
- [Best practices for crossing the chasm… and beyond](https://sendbird.com/resources/geoffrey-moore-webinar-replay): Geoffrey Moore discusses strategies for product success across the Technology Adoption Lifecycle in this insightful webinar.
- [Best practices in enterprise product management](https://sendbird.com/resources/best-practices-in-enterprise-product-management): Explore best practices in enterprise product management and related webinars to enhance operational efficiency and customer communication.
- [4 Fundamental tensions of product management](https://sendbird.com/resources/4-fundamental-tensions-of-product-management): Explore the four fundamental tensions of product management and related webinars for enhancing customer communication and operational efficiency.
- [Advanced time management principles & tactics for leaders](https://sendbird.com/resources/advanced-time-management-principles-tactics-for-leaders): Explore advanced time management tactics for leaders and related webinars on enhancing customer communication and operational efficiency.
- [Unlock omnichannel engagement with powerful APIs](https://sendbird.com/resources/unlock-omnichannel-engagement-with-powerful-apis): Explore omnichannel engagement solutions and related webinars to enhance customer communication and operational efficiency.
- [Introduction to mobile push notifications](https://sendbird.com/resources/mobile-push-notifications-explained): This document provides an overview of mobile push notifications, their benefits, usage, and best practices for effective engagement.
- [Fantasy sports & building communities with Yahoo](https://sendbird.com/resources/fantasy-sports-building-communities-with-yahoo): Explore Yahoo Fantasy Sports' community-building strategies in a webinar led by Joe Nazzaro, focusing on the evolution of fantasy sports engagement.
- [Making growth predictable with jobs theory](https://sendbird.com/resources/making-growth-predictable-with-jobs-theory): Explore how jobs theory can drive predictable growth and enhance operational efficiency through omnichannel messaging.
- [Keeping customers in app: The guide to mobile engagement](https://sendbird.com/resources/mobile-app-engagement-the-ultimate-guide): A comprehensive guide on mobile engagement strategies to enhance user retention and app success.
- [Introducing Sendbird Chat 4.0 and UIKit 3.0 for faster, more customizable chat](https://sendbird.com/resources/introducing-sendbird-chat-4-0-and-uikit-3-0-for-faster-more-customizable-chat): Introducing Sendbird Chat 4.0 and UIKit 3.0 for enhanced chat customization and efficiency.
- [User retention using a data-driven approach](https://sendbird.com/resources/user-retention-using-a-data-driven-approach): Explore user retention strategies through data-driven approaches and discover related webinars for enhancing customer communication.
- [AWS Startup Showcase: Boosting Engagement with the latest MarTech Technology](https://sendbird.com/resources/aws-startup-showcase-boosting-engagement-with-the-latest-martech-technology): AWS Startup Showcase discusses enhancing user engagement through innovative MarTech solutions with insights from industry leaders.
- [Escaping the build trap](https://sendbird.com/resources/escaping-the-build-trap): Explore strategies to enhance operational efficiency and revenue through omnichannel messaging and related webinars.
- [Product is hard](https://sendbird.com/resources/product-is-hard): Explore webinars and resources to enhance product efficiency and customer communication through omnichannel messaging.
- [Sprint: How to solve big problems and test new ideas in just five days](https://sendbird.com/resources/sprint-how-to-solve-big-problems-and-test-new-ideas-in-just-five-days): Explore webinars on solving big problems, enhancing customer communication, and leveraging AI in support.
- [Contagious: Why things catch on](https://sendbird.com/resources/contagious-why-things-catch-on): Explore webinars on enhancing customer communication and efficiency through omnichannel messaging and AI agents.
- [Accolade improves member messaging experience with Sendbird](https://sendbird.com/resources/accolade): Accolade enhances its member messaging experience using Sendbird, achieving significant increases in engagement and ensuring secure, HIPAA-compliant communication.
- [Social game design: Unlocking the secrets of breakout hits](https://sendbird.com/resources/social-game-design-unlocking-the-secrets-of-breakout-hits): Explore social game design and related webinars to enhance customer communication and engagement strategies.
- [Why strong leadership skills are crucial to achieving product success](https://sendbird.com/resources/why-strong-leadership-skills-are-crucial-to-achieving-product-success): Strong leadership skills are essential for product success, enhancing operational efficiency and driving revenue through effective communication strategies.
- [Getting developers’ buy-in on build vs. buy](https://sendbird.com/resources/getting-developers-buy-in-on-build-vs-buy): Strategies for gaining developer support on choosing between building or buying solutions.
- [Hooked: How to build habit-forming products with Nir Eyal](https://sendbird.com/resources/hooked-how-to-build-habit-forming-products-with-nir-eyal): Explore webinars on building habit-forming products and enhancing customer communication with Sendbird's resources.
- [Building human-to-human connections at infinite scale](https://sendbird.com/resources/building-human-to-human-connections-at-infinite-scale): Explore strategies for building scalable human-to-human connections through modern messaging systems in a digital business environment.
- [Building your own web based real-time messaging service](https://sendbird.com/resources/building-your-own-web-based-real-time-messaging-service): Explore building a web-based real-time messaging service to enhance human connections and improve communication efficiency.
- [Measuring success – how in-app chat, voice and video drive key results and KPIs across verticals](https://sendbird.com/resources/measuring-success-how-in-app-chat-voice-and-video-drive-key-results-and-kpis-across-verticals): Explore how in-app chat, voice, and video enhance key results and KPIs, featuring insights from Shailesh Nalawadi, Head of Product at Sendbird.
- [Social+ payments: Why fintechs need social features](https://sendbird.com/resources/social-payments-why-fintechs-need-social-features): Explore the importance of social features in fintech payments, presented by Sid Suri, with insights on enhancing operational efficiency and revenue through omnichannel messaging.
- [How APIs are making innovation exponential April](https://sendbird.com/resources/how-apis-are-making-innovation-exponential-april): Explore how APIs drive innovation and efficiency in business communication through various webinars and resources.
- [Build a Flutter chat app with Sendbird and 3rd-party UIs](https://sendbird.com/resources/build-a-flutter-chat-app-with-sendbird-and-3rd-party-uis): Learn to build a Flutter chat app using Sendbird and third-party UIs with insights from Developer Advocate Jason Koo.
- [How Paytm is using in-app chat to make payments and e-commerce more social](https://sendbird.com/resources/how-paytm-is-using-in-app-chat-to-make-payments-and-e-commerce-more-social): Paytm enhances payments and e-commerce through in-app chat, featuring insights from Sendbird and Paytm Insider leaders.
- [How APIs are making innovation exponential](https://sendbird.com/resources/how-apis-are-making-innovation-exponential): Explore how APIs drive innovation and efficiency in business through omnichannel messaging.
- [Sendbird Guides](https://sendbird.com/resources/guides): Overview of Sendbird Guides and resources for enhancing operational efficiency and revenue through omnichannel messaging.
- [How chat is taking live streaming solutions to the next level](https://sendbird.com/resources/how-chat-is-taking-live-streaming-solutions-to-the-next-level): This document discusses how live stream chat enhances audience engagement and monetization for media brands by creating a unified digital experience.
- [Build chat in minutes with Sendbird UIKit](https://sendbird.com/resources/build-chat-in-minutes-with-sendbird-uikit-2): Learn to build in-app chat in under 15 minutes using Sendbird UIKit with a live demonstration by Solutions Engineer Alex Preston.
- [Healthcare guide to in-app interactions](https://sendbird.com/resources/in-app-interactions-a-vital-way-to-connect-with-patients-quickly-2): A comprehensive guide on enhancing healthcare operations through in-app interactions and omnichannel messaging.
- [Healthcare guide to HIPAA-compliant messaging](https://sendbird.com/resources/healthcare-guide-to-hipaa-compliant-messaging): A comprehensive guide on HIPAA-compliant messaging solutions for healthcare, emphasizing secure communication channels and patient-centered strategies.
- [On-demand services: A guide to implementing chat](https://sendbird.com/resources/on-demand-services-a-guide-to-implementaing-chat-2): This guide outlines best practices for implementing in-app chat in on-demand services to enhance user communication and reduce cancellations.
- [Sendbird solution’s overview for education technology](https://sendbird.com/resources/sendbird-solutions-overview-for-education-technology): Overview of Sendbird's solutions for enhancing engagement in education technology through real-time interactions, voice, and video capabilities.
- [Marketplace playbook: A guide to implementing buyer-to-seller chat](https://sendbird.com/resources/marketplace-playbook-a-guide-to-implementing-buyer-to-seller-chat): A comprehensive guide on implementing buyer-to-seller chat in marketplace apps to enhance user experience and drive transactions.
- [AI clarity in a noisy market: How to choose a CX agent that works](https://sendbird.com/resources/how-to-choose-an-ai-agent-that-works): Learn how to evaluate AI agents effectively to ensure optimal performance and investment in customer experience technology.
- [5 key questions to vet an AI agent platform](https://sendbird.com/resources/key-questions-to-vet-an-ai-agent-platform): A guide outlining five essential questions to evaluate AI agent platforms for enterprise use, focusing on trust, transparency, and performance.
- [Redefining customer engagement with agentic AI](https://sendbird.com/resources/redefining-customer-engagement-with-agentic-ai): Learn to build and scale trustworthy AI agents for customer engagement through a practical framework in this on-demand webinar.

# Towers

- [Contact sales | Test variation](https://sendbird.com/ai/contact): Sendbird offers an omnipresent AI agent for customer engagement, ensuring seamless conversations across channels and enhancing relationship building.
- [Contact sales | Business messaging](https://sendbird.com/contact-sales-sbm): Sendbird offers enterprise-grade messaging solutions for businesses to enhance customer engagement through chat features and integrations.
- [Contact sales | Chat](https://sendbird.com/contact-sales-chat): Sendbird offers a leading Chat API platform for businesses to enhance customer engagement and communication.
- [Customers](https://sendbird.com/customers): Sendbird powers leading brands with AI-driven solutions for improved customer engagement and support efficiency.
- [Paid LP for Sendbird Chat](https://sendbird.com/form/in-app-chat): Sendbird offers a comprehensive chat API for custom apps and websites, enhancing user engagement and retention with advanced features.
- [Sendbird vs Zendesk Landing (Paid)](https://sendbird.com/form/zendesk-alternative): Sendbird offers an AI-driven customer support solution that enhances service efficiency and reduces costs compared to traditional platforms like Zendesk.
- [AI Agent Performance](https://sendbird.com/ai-agent/performance): Sendbird's AI agent achieves over 90% win rate in real-world customer interactions, showcasing superior performance and reliability compared to competitors.
- [Sendbird vs Zendesk Landing](https://sendbird.com/zendesk-ai-alternative): Sendbird offers an AI-driven customer support solution that enhances service efficiency and reduces costs compared to traditional systems like Zendesk.
- [AWS marketplace - AI agent paid LP](https://sendbird.com/form/ai-agent-aws): Sendbird's AI customer service agents provide scalable, intelligent support optimized for AWS, enhancing user experience across multiple channels.
- [Business Messaging Form Re-design](https://sendbird.com/business-messaging-form-re-design): Contact business messaging experts to empower teams with software and API for customer messaging through various platforms.
- [Omnipresent AI agent](https://sendbird.com/ai-agent/omnipresent): Sendbird's omnipresent AI agents provide proactive, seamless support across multiple channels, anticipating customer needs and resolving issues before they escalate.
- [AI Agent Demo Food Delivery](https://sendbird.com/ai-agent/demo/delivery): Explore Sendbird's proactive customer support demo showcasing AI-driven solutions for various industries.
- [AI Agent Demo Airline](https://sendbird.com/ai-agent/demo/airline): Demo showcasing Sendbird's proactive customer support through AI agents for various industries.
- [AI Agent Demo Subscription](https://sendbird.com/ai-agent/demo/subscription): Demo showcasing Sendbird's proactive customer support through an AI agent for various services.
- [What's New](https://sendbird.com/ai-agent/product-release): Overview of AI agent product releases aimed at enhancing speed, accuracy, and capability.
- [SMS AI agent](https://sendbird.com/ai-agent/sms): Sendbird's SMS AI agent provides proactive customer service via text, enhancing communication across multiple channels.
- [Product: Integrations Page](https://sendbird.com/ai-agent/integrations): Integrate Sendbird AI agent with various customer service platforms for enhanced support workflows and seamless agent hand-offs.
- [AI agent paid LP](https://sendbird.com/form/ai-agent): Deliver exceptional AI customer service experiences with oversight, scalability, and tailored solutions for businesses.
- [About](https://sendbird.com/about): Sendbird's AI agents enhance customer relationships through empathy and efficiency, supporting diverse industries with a focus on global citizenship and core values.
- [Product: Build Page](https://sendbird.com/ai-agent/builder): Build and manage AI agents with Sendbird to enhance customer service and streamline operations across multiple channels.
- [Product Platform Page](https://sendbird.com/ai-agent): The Sendbird AI agent platform enhances customer experiences through omnichannel AI, enabling personalized interactions and efficient support.
- [AI Home](https://sendbird.com/ai): Enterprise-grade AI platform for customer service that enhances support across multiple channels with proactive engagement and seamless integration.
- [AI Pricing AI Agent](https://sendbird.com/pricing): Sendbird offers an AI customer service solution with integrated human support and a free ticketing system, enhancing user experience and operational efficiency.
- [Contact sales](https://sendbird.com/ai/contact-sales): Sendbird offers an omnipresent AI agent to enhance customer relationships through seamless communication across channels.
- [Thank you](https://sendbird.com/ai/contact-sales-thank-you): Overview of AI agents and chatbots, highlighting their differences and the concept of agentic AI.
- [In-app notifications for a first-mover advantage: Top 7 benefits (ebook)](https://sendbird.com/form/notifications-for-a-first-mover-advantage): Explore the benefits of in-app notifications for enhancing customer communication and gaining a competitive edge.
- [Customer contact thank you](https://sendbird.com/customer-contact-confirmed): A Sendbird Account Manager will contact you shortly to arrange a consultation for enhancing customer communications.
- [Customer contact form](https://sendbird.com/customer-contact): Transform customer communications by confirming contact information for scheduling a call with a Sendbird expert.
- [Stream compete (paid LP)](https://sendbird.com/form/stream-comparison): Compare Sendbird and Stream for enhanced communication APIs, focusing on user engagement and advanced features.
- [AWS offer details](https://sendbird.com/aws-offer): Sendbird offers up to $5,000 in AWS Activate credits for eligible startups after purchasing a paid subscription for the Sendbird AI Chatbot.
- [Server status Sendbird Calls](https://sendbird.com/status-calls): This document provides a comprehensive guide on using the XYZ software, including installation, configuration, and troubleshooting steps.
- [SBM Sandbox terms & services page](https://sendbird.com/business-messaging-sandbox-terms): This agreement outlines the terms for using SendBird's services in a test environment between SendBird Inc. and the Customer.
- [CCW](https://sendbird.com/ccw-vegas-2025): Discover how Sendbird's AI agents can enhance customer service at CCW Las Vegas, June 11-12, booth 1309.
- [Shoptalk Spring 2025](https://sendbird.com/form/shoptalk): Join Sendbird at Shoptalk Spring in Las Vegas to explore our AI Agent and book a meeting for a chance to win a Louis Vuitton Keepall.
- [UI Kit in-app chat paid LP](https://sendbird.com/form/in-app-chat-uikit): Sendbird offers ready-to-ship chat UI kits for quick and scalable chat app development across various platforms.
- [Stream Comparison](https://sendbird.com/stream-comparison): Comparison of Sendbird and Stream highlighting Sendbird's advantages in communication solutions for various industries.
- [Gift card for SBM demo landing page](https://sendbird.com/gift-card-demo-summer-2024): Book a 30-minute call with a sales expert to view a demo of Sendbird Business Messaging and receive a $200 gift card.
- [SDK in-app chat paid LP](https://sendbird.com/form/in-app-chat-sdk): Build in-app chat experiences with Sendbird's SDKs, offering scalability, security, and a comprehensive UI kit for developers.
- [SBM vs. OneSignal](https://sendbird.com/form/business-messaging-sendbird-vs-onesignal): Compare Sendbird and OneSignal for mobile messaging solutions, highlighting features, benefits, and customer testimonials.
- [SBM vs. Vonage](https://sendbird.com/form/business-messaging-sendbird-vs-vonage): Compare Sendbird and Vonage for cost-effective, no-code mobile messaging solutions across various channels.
- [SBM vs. Twilio](https://sendbird.com/form/business-messaging-sendbird-vs-twilio): Compare Sendbird Business Messaging and Twilio for cost-effective, no-code mobile customer engagement solutions across various channels.
- [Install shopify](https://sendbird.com/install-shopify): This document provides a comprehensive guide on using the XYZ software, including installation, configuration, and troubleshooting steps.
- [Pricing - Business Messaging](https://sendbird.com/pricing/business-messaging): Explore Sendbird's Business Messaging solutions, including omnichannel support, compliance, and customer testimonials.
- [In-app messaging vs SMS savings calculator / Un-gated version](https://sendbird.com/save): A cost savings calculator for messaging services comparing current costs with Sendbird Business messaging.
- [In-app messaging savings calculator](https://sendbird.com/savings-calculator): Calculate potential savings by comparing SMS costs with in-app messaging using Sendbird.
- [Pricing - Calls](https://sendbird.com/pricing/calls): Overview of pricing for voice and video calls, features, and compliance for Sendbird's communication services.
- [DPF - Data privacy framework notice](https://sendbird.com/dpf): Sendbird's Data Privacy Framework Notice outlines compliance with EU-U.S., Swiss-U.S., and UK data privacy frameworks, detailing practices as both a data controller and processor.
- [Pricing - Chat](https://sendbird.com/pricing/chat): Overview of Sendbird's pricing plans for chat services, including features, usage limits, and support options.
- [Free trial signup](https://sendbird.com/form/free-trial): Start a free trial with Sendbird to build scalable customer communications across chat, voice, and video.
- [Video page for VentureBeat gated webinar (Beyond chatbots)](https://sendbird.com/vb-beyond-chatbots-webinar-submit): Explore the transition from chatbots to AI agents in customer support, focusing on optimizing knowledge bases and enhancing human-AI collaboration.
- [Video page for VentureBeat gated webinar (On-demand food delivery)](https://sendbird.com/vb-on-demand-food-delivery-webinar-submit): Explore effective messaging strategies and platforms to enhance engagement and customer experience in on-demand food delivery.
- [Video page for VentureBeat gated webinar (Transform traveler experience)](https://sendbird.com/vb-transform-traveler-experience-webinar-submit): Learn to enhance traveler experience through effective communication and integration of technology in this VB Spotlight event.
- [Video page for VentureBeat gated webinar (Making customer communication seamless)](https://sendbird.com/vb-seamless-user-experience-webinar-submit): Learn how to manage customer messaging effectively across teams for seamless communication and user experience.
- [Video page for "On-Demand Demo: Sendbird Business Messaging"](https://sendbird.com/business-messaging-on-demand-demo-submit): Introduction to Sendbird Business Messaging, an omnichannel mobile messaging solution for seamless customer communication.
- [Business messaging - Push notifications](https://sendbird.com/products/business-messaging/push-notifications): Integrate cost-effective push notifications into your stack with our unified API for enhanced customer engagement and streamlined operations.
- [Business Messaging | RCS (paid LP)](https://sendbird.com/form/business-messaging-rcs): Integrate RCS with SMS, in-app, and WhatsApp for enhanced customer communication using a unified API.
- [Business Messaging | MMS (paid LP)](https://sendbird.com/form/business-messaging-mms): Streamline MMS messaging with an omnichannel API for improved customer engagement across SMS, in-app, WhatsApp, and more.
- [Business Messaging | B2C (paid LP)](https://sendbird.com/form/business-messaging-b2c): Integrate SMS, in-app, mobile push, WhatsApp, and KakaoTalk for effective B2C messaging and enhanced customer engagement.
- [Business Messaging | Stack (paid LP)](https://sendbird.com/form/business-messaging-communication-stack): Integrate SMS, in-app, mobile push, WhatsApp, and KakaoTalk with a unified API for streamlined customer communication.
- [Business Messaging | A2P - General | 10DLC (paid LP)](https://sendbird.com/form/business-messaging-a2p-10dlc): Maximize A2P SMS deliverability and omnichannel messaging with a unified API for SMS, in-app, WhatsApp, and more.
- [Business Messaging travel bookings (paid LP)](https://sendbird.com/form/business-messaging-travel-bookings): Enhance traveler experience through effective omnichannel mobile messaging for bookings, updates, and customer engagement.
- [Business Messaging on-demand (paid LP)](https://sendbird.com/form/business-messaging-food-delivery): Enhance order tracking and delivery notifications through cost-effective omnichannel communication to improve customer experience and increase conversions.
- [Business Messaging airline (paid LP)](https://sendbird.com/form/business-messaging-airline): Enhance airline messaging by optimizing mobile communication channels to improve customer engagement and reduce SMS usage.
- [Business Messaging free trial landing page with calculator - Twilio](https://sendbird.com/form/business-messaging-sendbird-vs-twilio-calculator): Compare Sendbird Business Messaging and Twilio SMS API for cost-effective, omnichannel customer communication solutions.
- [Business Messaging free trial landing page with calculator - SMS](https://sendbird.com/form/business-messaging-sms-general-calculator): Send reliable SMS with a powerful omnichannel API to reach audiences and reduce costs through channel sequencing.
- [Business Messaging free trial landing page (RAD for SMS)](https://sendbird.com/form/business-messaging-sms-general-rad): Send reliable SMS with a powerful omnichannel API for scalable messaging and easy integration.
- [Business Messaging paid LP (mobile engagement)](https://sendbird.com/form/business-messaging-mobile-engagement-rad): Enhance app engagement through effective mobile messaging strategies using Sendbird's omnichannel platform.
- [Business Messaging free trial landing page (TTS for SMS | test variation b)](https://sendbird.com/form/business-messaging-sms-notifications-tts-b): Unified SMS API enables omnichannel messaging for improved customer engagement and cost savings.
- [Business Messaging paid LP (app engagement)](https://sendbird.com/form/business-messaging-app-engagement-rad): Enhance app engagement through omnichannel messaging solutions, improving communication efficiency and customer interaction.
- [Business Messaging free trial landing page (RAD for Push notifications)](https://sendbird.com/form/business-messaging-push-notifications-rad): Discover push notification software that enhances user engagement and reduces SMS costs for businesses.
- [Business Messaging free trial landing page (TTS for Push notifications)](https://sendbird.com/form/business-messaging-push-notifications-tts): Discover push notification software designed to enhance app engagement and reduce communication costs for businesses.
- [Business Messaging free trial landing page (RAD for SMS)](https://sendbird.com/form/business-messaging-sms-notifications-rad): Discover a scalable SMS API for developers and teams to manage messaging efficiently across channels with robust features and compliance.
- [Business Messaging free trial landing page (TTS for SMS)](https://sendbird.com/form/business-messaging-sms-notifications-tts): Unified SMS API enables businesses to enhance mobile messaging across various channels, improving engagement and reducing costs.
- [Business Messaging free trial landing page (RAD main)](https://sendbird.com/form/business-messaging-rad): Overview of Sendbird's Business Messaging features and demo booking options.
- [Business Messaging free trial landing page (TTS main)](https://sendbird.com/form/business-messaging-tts): Explore business messaging solutions to enhance customer communication through various channels, including SMS and mobile apps.
- [How to maximize your use of Sendbird AI chatbot](https://sendbird.com/how-to-use-ai-chatbot): Learn to create and optimize your Sendbird AI chatbot with expert tips from Mike Cha in this informative webinar.
- [Business Messaging - Overview](https://sendbird.com/products/business-messaging): Comprehensive overview of Sendbird's Business Messaging platform, detailing channels, integrations, features, and benefits for effective customer communication.
- [WhatsApp paid landing page](https://sendbird.com/form/business-messaging-whatsapp-rad): Integrate WhatsApp API to enhance business messaging, improve engagement, and streamline communication across channels with minimal coding and comprehensive support.
- [Business messaging - KakaoTalk notifications](https://sendbird.com/products/business-messaging/kakaotalk): Explore Sendbird's Business Messaging solutions, including channels, integrations, and the KakaoTalk API for enhanced customer engagement.
- [Business messaging - WhatsApp notifications](https://sendbird.com/products/business-messaging/whatsapp): Explore Sendbird's WhatsApp API integration for enhanced business messaging, including features, benefits, and integration guidelines.
- [Business messaging - SMS](https://sendbird.com/products/business-messaging/sms): Comprehensive overview of Sendbird's SMS API for business notifications, including features, integrations, and campaign management.
- [The gig economy’s communication challenge (ebook)](https://sendbird.com/form/business-messaging-gig-economy-challenge): Explore communication challenges in the gig economy and discover solutions through in-app messaging with Sendbird Business Messaging.
- [Increase app engagement strategies (ebook)](https://sendbird.com/form/business-messaging-increase-app-engagement-strategy): Learn 13 proven strategies to enhance mobile app engagement and retention in a competitive market.
- [On-demand demo: Sendbird Business Messaging](https://sendbird.com/form/business-messaging-on-demand-demo): Sendbird Business Messaging offers an omnichannel solution for teams to send critical messages via SMS, push notifications, WhatsApp, and KakaoTalk.
- [Ultimate guide to in-app notifications for product innovators (ebook)](https://sendbird.com/form/business-messaging-ultimate-guide-in-app-notifications-ebook): This ebook explores in-app notifications, their types, and strategies for effective customer engagement through mobile channels.
- [The 5 pitfalls of SMS notifications (ebook)](https://sendbird.com/form/business-messaging-five-pitfalls-sms-ebook): This guide highlights the pitfalls of SMS notifications and presents alternative messaging strategies for better customer engagement and cost efficiency.
- [The guide to mastering one-way mobile customer messaging ebook](https://sendbird.com/form/business-messaging-mastering-one-way-business-messaging-ebook): This guide outlines strategies for effective one-way mobile customer messaging across various channels to enhance engagement and relationships.
- [Conversion beyond clicks: How to replace SMS with in-app notifications](https://sendbird.com/replace-sms-webinar): Explore alternatives to SMS for mobile messaging, addressing costs and efficiency in reaching customers through in-app notifications.
- [How to optimize on-demand food delivery in a digital world](https://sendbird.com/favor-delivery-webinar): Explore strategies for optimizing on-demand food delivery services and enhancing user engagement in a digital landscape.
- [Build vs buy whitepaper](https://sendbird.com/buyvbuild-whitepaper): This ebook guides teams on building chat features in mobile apps, emphasizing strategic decisions and practical frameworks from industry leaders.
- [Austin Formula 1](https://sendbird.com/austin-f1-registration): Join Sendbird for a VIP experience at the Formula 1 United States Grand Prix, featuring networking, gourmet food, and exclusive concert access.
- [Sendbird vs Stream (Copy for paid campaigns)](https://sendbird.com/stream-comparison-lp): Sendbird is a proven global solution preferred over Stream for its reliability, ease of integration, and superior customer support.
- [Business Messaging - in app notifications](https://sendbird.com/products/business-messaging/in-app-notifications): Comprehensive guide on Sendbird's in-app notifications, highlighting benefits, integration options, and implementation strategies for enhancing customer engagement.
- [Product : Advanced Moderation](https://sendbird.com/products/chat-messaging/content-moderation): Comprehensive overview of Sendbird's chat moderation tools, features, and best practices for enhancing community safety and trust.
- [Sendbird alternatives (hub for competitive pages)](https://sendbird.com/sendbird-alternatives): Sendbird is the leading communications API platform known for its scalability, innovative products, and technical expertise.
- [PubNub Comparison](https://sendbird.com/pubnub-comparison): Sendbird is preferred over PubNub for its mature features, ease of use, and comprehensive support.
- [CometChat Comparison](https://sendbird.com/cometchat-comparison): Sendbird is preferred over CometChat for its maturity, reliability, and advanced features, serving over 300 million users with robust APIs and support.
- [Platform paid LP](https://sendbird.com/form/platform-rad): A comprehensive communications platform for chat, voice, video, and AI, enhancing user engagement and support across various channels.
- [Communications API Platform (paid search landing page)](https://sendbird.com/platform-lp): Sendbird offers an all-in-one communications API platform for enhancing customer engagement through chat, video, and AI-driven interactions.
- [EMEA Comms API Platform message landing page (Search: Customer comms)](https://sendbird.com/emea-communications-api-platform): Discover how to enhance customer communication through an all-in-one API platform for web and mobile apps.
- [Lenny's Podcast landing page](https://sendbird.com/lenny-podcast): Sendbird offers an all-in-one communications API platform for enhancing customer engagement through in-app messaging, AI chatbots, and video calls.
- [Comms API Platform message landing page (Search: Customer comms)](https://sendbird.com/communications-api-platform): A comprehensive API platform for enhancing customer engagement, communication, and support through chat and AI-driven interactions.
- [Test - logo garden UPDATE](https://sendbird.com/test-logo-garden-update): Leading brands leverage Sendbird for enhanced engagement and community building through modern chat and messaging solutions.
- [Learn Home](https://sendbird.com/learn): Definitions and explanations of APIs, SDKs, and in-app communications for informed business decisions.
- [Download consumer channel preferences study](https://sendbird.com/download-consumer-channel-preferences-study): Overview of consumer channel preferences for business communication, including a downloadable eBook.
- [Sendbird free trial](https://sendbird.com/free-trial): Quickly integrate chat functionality into web and mobile apps using Sendbird's UIKits and SDKs.
- [Exclusive for AWS Customers](https://sendbird.com/partners/aws/exclusive-offer): AWS Connected Community members receive a 15% discount on Sendbird's in-app chat solutions, enhancing customer communication and relationships.
- [Demo thank you](https://sendbird.com/demo-thank-you): Explore Sendbird's communication APIs and SDKs for custom chat experiences with enterprise-ready compliance features.
- [Anti-slavery & human trafficking policy](https://sendbird.com/anti-slavery-and-human-trafficking-policy): Sendbird's policy outlines its commitment to combat modern slavery and human trafficking in its operations and supply chains.
- [EEA+ Supplemental Data Protection Law Disclosures](https://sendbird.com/eea-supplemental-data-protection-law-disclosures): Sendbird provides EEA+ users with supplemental data protection disclosures regarding data processing, rights, and contact information.
- [Cookie Notice](https://sendbird.com/cookie-notice): This document outlines Sendbird's practices regarding cookies and similar technologies on its websites and mobile applications.
- [California Consumer Privacy Act Disclosures](https://sendbird.com/california-consumer-privacy-act-disclosures): This document outlines the California Consumer Privacy Act disclosures for Sendbird, detailing consumer rights and personal information handling practices.
- [Braze integration product page](https://sendbird.com/products/business-messaging/braze): Explore Sendbird's business messaging solutions, including channels, integrations, documentation, and resources for effective in-app notifications.
- [CleverTap integration product page](https://sendbird.com/products/business-messaging/clevertap): Explore Sendbird's Business Messaging solutions, including in-app notifications, integrations, and resources for enhancing user engagement.
- [Sendbird Brand Resources](https://sendbird.com/brand-resources): Guidelines for the Sendbird logo usage, including spacing, minimum size, color specifications, and links to media assets.
- [Austin F1 request thank you](https://sendbird.com/f1-thank-you): Confirmation of VIP ticket request for Formula 1 and invitation to explore the communication API platform with a free trial.
- [Thank you for registering](https://sendbird.com/rsvp-thank-you): Thank you for registering; explore our communication APIs with a free trial.
- [Thank you for your interest](https://sendbird.com/thank-you): Acknowledgment of interest with a promise of follow-up from the team.
- [Product : Salesforce connector](https://sendbird.com/products/chat-messaging/salesforce-connector): Overview of the Salesforce connector for enhancing customer support with Sendbird's chat integration.
- [Vulnerability submission form](https://sendbird.com/vulnerability-submission): Submit vulnerabilities to enhance security; we collaborate to resolve identified issues.
- [What is a chat API?](https://sendbird.com/products/chat-messaging/what-is-a-chat-api): A chat API enables real-time messaging integration in apps, enhancing user engagement and support across various industries.
- [RFP (Request For proposal) Template](https://sendbird.com/rfp-template): Download a free RFP template to evaluate CPaaS providers and enhance customer communications through in-app solutions.
- [Sub Processors](https://sendbird.com/sub-processors): Sendbird's sub-processors assist in service delivery, ensuring customer data security through due diligence and regular updates.
- [About](https://sendbird.com/about): Sendbird's AI platform enhances customer relationships through empathetic and efficient agents, serving diverse industries globally.
- [Support Policy](https://sendbird.com/support-policy-legacy): Sendbird offers comprehensive support plans to enhance customer success with 24x7 support, guaranteed response times, and dedicated account management.
- [Support Policy](https://sendbird.com/support-policy): Sendbird offers comprehensive support plans with 24x7 assistance, guaranteed response times, and dedicated resources to enhance customer communications.
- [Blog Home](https://sendbird.com/blog): Explore Sendbird's AI solutions, including Trust OS, AI agents, and security practices for enhancing customer communication and engagement.
- [Customers](https://sendbird.com/customers): Sendbird empowers leading brands with AI-driven communication solutions, enhancing customer engagement and support efficiency.
- [Sendbird News](https://sendbird.com/news): Latest news and updates from Sendbird, including AI innovations and product launches.
- [Tutorials](https://sendbird.com/developer/tutorials): Overview of customer communication improvement through filters.
- [LISTING: Resources](https://sendbird.com/resources): Overview of resources and filters for enhancing customer communications.
- [Twilio Alternate (Landing page)](https://sendbird.com/twilio-alternate): A comparison of Sendbird and Twilio focusing on features, user experience, and scalability for in-app chat solutions.
- [Stream Alternate (Landing page)](https://sendbird.com/stream-alternate): A comparison of Sendbird and Stream, highlighting Sendbird's superior features for chat, voice, and video APIs.
- [Twilio Comparison (Landing page)](https://sendbird.com/twilio-comparison): Sendbird offers a more robust chat solution compared to Twilio, with superior features and ease of integration.
- [React Native Chat App](https://sendbird.com/uses/react-native-chat-app): Integrate Sendbird's JavaScript SDK with React Native for enhanced chat app UX and performance across iOS and Android platforms.
- [Uses: White label chat](https://sendbird.com/uses/white-label-chat): Learn how to enhance your app ecosystem with white-label chat solutions for improved user engagement and brand integrity.
- [Research Community](https://sendbird.com/research): Join the Sendbird Research Community to influence product development through user feedback and gain early access to features and compensation.
- [In-app Conversations eBook](https://sendbird.com/solutions/in-app-conversations-ebook): Explore the transformative potential of in-app messaging for enhancing customer relationships and driving business goals.
- [Privacy Notice (OLD VERSION)](https://sendbird.com/privacy-notice/archive): SendBird's Privacy Notice outlines data collection, usage, sharing practices, and user rights regarding personal information.
- [Privacy Notice (Current Version)](https://sendbird.com/privacy-notice): This Privacy Notice outlines how Sendbird collects, uses, and discloses personal information, along with user privacy rights and choices.
- [Megazone Partners](https://sendbird.com/partners/megazone): Megazone, an AWS Premier Consulting Partner since 2012, provides cloud services to over 1,500 clients across various industries.
- [Brightcove Partners](https://sendbird.com/partners/brightcove): Brightcove offers a robust video platform enhanced by Sendbird's chat capabilities for various applications including live commerce and real-time streaming.
- [AWS Partners](https://sendbird.com/partners/aws): AWS provides a global cloud infrastructure for rapid innovation and deployment, collaborating with Sendbird to enhance digital communication solutions.
- [AWS Healthcare](https://sendbird.com/partners/aws/healthcare): Sendbird utilizes AWS to enhance HIPAA-compliant healthcare messaging, ensuring secure, scalable, and personalized patient communication.
- [AWS Digital Customer Experience](https://sendbird.com/partners/aws/digital-customer-experience): Sendbird enhances digital customer experience using AWS for in-app chat and messaging, improving engagement, conversions, and customer satisfaction.
- [AWS Retail](https://sendbird.com/partners/aws/retail): Sendbird utilizes AWS to enhance messaging solutions for retail businesses, improving transaction speed, customer satisfaction, and engagement.
- [AWS SMB](https://sendbird.com/partners/aws/smb): Sendbird utilizes AWS to enhance messaging solutions for SMBs, improving engagement, customer satisfaction, and operational efficiency.
- [AWS Financial Services](https://sendbird.com/partners/aws/financial-services): Sendbird utilizes AWS cloud services to enhance financial services conversations, ensuring secure, scalable, and efficient in-app chat experiences for global customers.
- [AWS Travel and Hospitality](https://sendbird.com/partners/aws/travel-hospitality): Sendbird utilizes AWS cloud services to enhance chat experiences for Travel & Hospitality, increasing bookings and customer engagement.
- [Careers](https://sendbird.com/careers): Explore career opportunities at Sendbird, a leading chat solution company, emphasizing growth, culture, and employee benefits.
- [Support](https://sendbird.com/support): Access Sendbird's help center for FAQs, developer resources, documentation, community support, and contact information.
- [Server Status](https://sendbird.com/status): Track Sendbird's server status, uptime, and incidents across various regions to ensure reliable API performance.
- [Developer Portal](https://sendbird.com/developer): Explore Sendbird's developer portal for resources, tutorials, demos, and guides to enhance your chat applications.
- [Partners](https://sendbird.com/partners): Sendbird collaborates with leading solutions like AWS, Brightcove, Megazone, Braze, and LiveRamp to enhance customer engagement and cloud services.
- [Terms of service](https://sendbird.com/terms-of-service): This document outlines the terms and conditions governing the use of SendBird's services, including licenses, customer obligations, and limitations of liability.
- [Demo booked thank you](https://sendbird.com/demo-booked): Overview of Sendbird's capabilities for enhancing customer communication.
- [Contact Thank You](https://sendbird.com/contact-thank-you): Acknowledgment of contact with a promise of follow-up from the team.
- [Products: Security](https://sendbird.com/security): Sendbird prioritizes security with enterprise-grade measures, compliance, and a proactive approach to data protection for customer conversations.
- [Products: Live Streaming](https://sendbird.com/products/live-streaming): Sendbird offers a scalable live streaming API for building engaging video events in web and mobile apps.
- [Solutions: Support Chat](https://sendbird.com/products/chat-messaging/support-chat): Provide a customizable chat support experience integrated within apps, enhancing customer service across various industries.
- [Products: Chat Messaging - Overview](https://sendbird.com/products/chat-messaging): Explore Sendbird's chat API features, SDKs, and solutions for building scalable messaging applications.
- [Solutions: Retail](https://sendbird.com/products/chat-messaging/retail): Sendbird enhances retail by facilitating buyer-seller conversations, improving engagement, and boosting conversions through in-app messaging and customer support.
- [Solutions: On Demand](https://sendbird.com/products/chat-messaging/on-demand): Sendbird enhances mobile communication for rideshare and delivery services, reducing order cancellations and improving customer support through in-app chat, voice, and video.
- [Solutions: Online Community](https://sendbird.com/products/chat-messaging/online-communities): Sendbird offers in-app conversation tools to enhance community engagement and safety through real-time interactions and moderation features.
- [Solutions: Marketplaces](https://sendbird.com/products/chat-messaging/marketplace): Sendbird enhances marketplace transactions by facilitating real-time buyer-seller communication within mobile apps, boosting engagement and sales.
- [Solutions: Digital Healthcare](https://sendbird.com/products/chat-messaging/healthcare): Enhance healthcare communication with Sendbird's in-app messaging for personalized patient experiences and improved outcomes.
- [Solutions: Chat for Live Streaming](https://sendbird.com/solutions/chat-for-live-streaming): Sendbird's chat API enhances live video streams, increasing engagement and monetization through features like real-time chat, moderation tools, and interactive experiences.
- [Solutions: Gaming](https://sendbird.com/solutions/chat-for-gaming): Sendbird enhances gaming experiences through chat, voice, and video, boosting player engagement and retention.
- [Product: Chat - UIKit](https://sendbird.com/products/chat-messaging/uikit): Overview of Sendbird's chat messaging features, solutions, and developer resources for building real-time messaging applications.
- [Try Sendbird Salesforce Connector](https://sendbird.com/try-salesforce-connector): Explore the Sendbird Salesforce Connector with options for meetings, demos, and support.
- [SMS Alternative Offer](https://sendbird.com/sms-alternative-offer): Get 50% off your SMS contract with Sendbird Notifications, enhancing conversion rates by moving to in-app messaging.
- [Request a demo](https://sendbird.com/request-a-demo): Request a demo to explore how Sendbird enhances customer communication within your app.
- [Contact Sales](https://sendbird.com/contact-sales): Contact Sendbird's sales team to explore customer communication solutions and features.
- [Contact Us](https://sendbird.com/contact-us): Contact Sendbird for product inquiries or support.
- [Product: Calls - SDK](https://sendbird.com/products/voice-and-video/sdk): Explore Sendbird's voice and video SDKs for building in-app call experiences across platforms with comprehensive documentation and support.
- [Product: Chat - SDK](https://sendbird.com/products/chat-messaging/sdk): Explore Sendbird's Chat SDKs and UI Kits for building in-app messaging experiences across various platforms.
- [Product: Chat - Features](https://sendbird.com/products/chat-messaging/features): Comprehensive overview of Sendbird's chat API features, including messaging, engagement, moderation, analytics, security, and compliance.
- [Product: Desk](https://sendbird.com/products/chat-messaging/customer-support): Sendbird Desk offers customizable chat solutions for customer support, integrating AI agents and seamless messaging across platforms.
- [Product: Calls](https://sendbird.com/products/voice-and-video): Sendbird provides scalable voice and video APIs for seamless integration into web and mobile applications, enhancing user engagement through direct and group calls.
- [Solutions: User Conversations](https://sendbird.com/solutions/user-conversations): Seamlessly integrate chat, voice, and video to enhance user engagement and community building across various industries.
- [Solutions: Operations](https://sendbird.com/solutions/operations): In-app messages enhance user communication, providing secure updates and personalized alerts, ultimately improving customer satisfaction and retention across various industries.
- [Solutions: Marketing](https://sendbird.com/solutions/marketing-message): Optimize mobile marketing with Sendbird's API for personalized messaging, driving conversions through integrated communication solutions.
- [Solutions: Sales Concierge](https://sendbird.com/solutions/sales-concierge): Enhance sales with live mobile conversations, integrating CRM for insights and providing a seamless customer experience.
- [Solutions: Financial Services](https://sendbird.com/solutions/financial-services-chat): Explore how Sendbird enhances financial services through in-app conversations, improving customer relationships and support during transactions.
- [Solutions: Financial Services](https://sendbird.com/products/chat-messaging/financial-services): Enhance financial services with in-app conversations to build relationships, provide support, and offer personalized advisory services.
- [Homepage](https://sendbird.com/__home__): Enterprise-grade AI platform for customer service, offering omnichannel support, proactive engagement, and secure integration.
- [Office hour time zones](https://sendbird.com/office-hours): Schedule your preferred time slot for Sendbird office hours.
- [Industry | B2B](https://sendbird.com/ai-agent/industries/b2b): AI-driven B2B support enhances onboarding, retention, and troubleshooting while managing complexity and improving efficiency.
- [Industry | Retail](https://sendbird.com/ai-agent/industries/retail): Sendbird's AI agent enhances retail support by automating responses, scaling during peak times, and improving customer engagement.
- [eTail booth meetings LP](https://sendbird.com/etail-boston-2025): Join Sendbird at eTail Boston to explore our AI Agent that enhances customer experience and drives business impact.
- [eTail Boston event (executive cruise) registration](https://sendbird.com/boston-yacht-event): Join retail executives for an exclusive yacht event in Boston, featuring networking, gourmet food, and insights on the future of retail.
- [AI agent paid LP - Short form](https://sendbird.com/form/ai-agent-platform): Discover AI customer service solutions that enhance experiences through trust, accountability, and continuous improvement.
- [Redefining customer engagement with agentic AI webinar replay (video page)](https://sendbird.com/redefining-customer-engagement-with-agentic-ai-submit): A practical framework for building agentic AI to enhance customer engagement through complex, multi-turn conversations.
- [ROI calculator](https://sendbird.com/ai-agent/roi-calculator): Estimate your savings with Sendbird's AI agent using the ROI calculator for customer support.
- [Why Sendbird AI](https://sendbird.com/ai-agent/why-choose-sendbird): Sendbird AI offers a unified platform with omnipresent support, proactive problem-solving, enterprise-grade trust, and best-in-class performance.
- [Enterprise page](https://sendbird.com/ai-agent/enterprise-grade): Choose Sendbird for enterprise-grade AI agents with full observability, control, and compliance for scalable, secure AI solutions.
- [CACES Jakarta](https://sendbird.com/form/caces-jakarta): Join Sendbird at CACES Jakarta on July 24th to explore our AI Agent and win an iPad Pro!
- [eTail RSVP](https://sendbird.com/form/etail): Join Sendbird at Shoptalk Spring in Las Vegas to explore our AI Agent and book a meeting for a chance to win a prize.
- [Uses: HIPAA compliant chat API](https://sendbird.com/uses/hipaa-compliant-chat-api): Explore Sendbird's HIPAA-compliant chat API features that enhance telehealth communication and improve patient care.
- [Voice product page & demo](https://sendbird.com/product/voice-ai): Sendbird Voice AI offers fast, human-like interactions, maintaining context across channels for seamless customer experiences.

# Tutorials

- [How to enhance user engagement with iOS Notification Service and Content Extensions](https://sendbird.com/developer/tutorials/notification-extension): Learn to enhance user engagement using iOS Notification Service and Content Extensions with Sendbird Business Messaging.
- [API vs. SDK:  Differences with examples](https://sendbird.com/developer/tutorials/sdk-vs-api): This document explains the differences between APIs and SDKs, their types, examples, benefits, and guidance on when to use each.
- [How to build an AI chatbot for retail and ecommerce customers: A step-by-step guide](https://sendbird.com/developer/tutorials/build-an-ai-chatbot-for-retail): Step-by-step guide to building an AI chatbot for retail and e-commerce using Sendbird's Bot Studio.
- [The step-by-step guide to messaging mobile customers using your app and SMS](https://sendbird.com/developer/tutorials/customer-messaging-step-by-step-guide-sms-in-app): A comprehensive guide to using Sendbird Business Messaging for SMS, push, and in-app notifications to enhance customer engagement.
- [The complete get-started guide to messaging mobile customers using your app, SMS, and WhatsApp](https://sendbird.com/developer/tutorials/customer-messaging-step-by-step-guide-sms-in-app-whatsapp): A comprehensive guide to using Sendbird Business Messaging for SMS, push, WhatsApp, and in-app notifications.
- [Long polling: What it is and when to use it](https://sendbird.com/developer/tutorials/what-is-long-polling): This document explains long polling, its workings, comparisons with other technologies, error handling, optimization, implementation, and security considerations.
- [Top 5 ngrok alternatives to know in 2025](https://sendbird.com/developer/tutorials/ngrok-alternatives): Explore the top 5 alternatives to ngrok for secure tunneling and network access in 2025.
- [Sendbird AI Chatbot Google Sheet integration tutorial (No code)](https://sendbird.com/developer/tutorials/chatbot-google-sheet-integration): Integrate Sendbird's AI Chatbot with Google Sheets for real-time product updates without coding.
- [How to build a notification center into your Android app](https://sendbird.com/developer/tutorials/sending-push-and-native-notifications-to-android-app): Learn to build a notification center in your Android app using Sendbird Business Messaging for in-app notifications.
- [What is ngrok? How does ngrok work?](https://sendbird.com/developer/tutorials/what-is-ngrok): This document provides an overview of ngrok, its functionality, use cases, features, security considerations, and pricing.
- [What are feature flags? A deep dive](https://sendbird.com/developer/tutorials/what-are-feature-flags): A comprehensive guide on feature flags, covering their definition, importance, use cases, benefits, challenges, and implementation in software development.
- [What is a webhook?](https://sendbird.com/developer/tutorials/what-is-a-webhook): This document explains webhooks, their functionality, differences from APIs, benefits, challenges, best practices, and tools for implementation.
- [How to customize your iOS app chat UI using Xcode debug](https://sendbird.com/developer/tutorials/xcode-debug-chat-ui): Learn to customize your iOS app's chat UI using Xcode debug and Sendbird UIKit.
- [How to master prompt engineering, function calling, and the use of GPT](https://sendbird.com/developer/tutorials/ai-chatbot-prompt-engineering-function-calling): Learn prompt engineering, function calling, and effective GPT usage for AI chatbot development and deployment.
- [What is low latency? Definition, FAQs, and 10 tips to minimize latency](https://sendbird.com/developer/tutorials/what-is-low-latency): This document explains low latency, its measurement, causes, tips to minimize it, and its importance in various applications.
- [A Guide to Building AI Conversational Forms](https://sendbird.com/developer/tutorials/ai-conversational-forms): This guide explores building AI conversational forms using Sendbird's OpenAI functions to enhance user experiences and streamline data collection.
- [Seamless Integration of Slack with Sendbird's Chatbot API: A Step-by-Step Tutorial](https://sendbird.com/developer/tutorials/slack-sendbird-integration): A tutorial on integrating Slack with Sendbird's Chatbot API to enhance communication through AI-powered interactions.
- [Streamlining Lead Qualification: Integrating Zendesk Sell with Chatbot API for Enhanced Efficiency](https://sendbird.com/developer/tutorials/zendesk-integration-for-lead-qualification): This tutorial outlines the integration of Zendesk Sell with Chatbot API to streamline lead qualification and enhance sales efficiency.
- [How to improve response quality in your chat widget](https://sendbird.com/developer/tutorials/how-to-improve-your-chatbots-response-quality): This document provides guidelines for enhancing chatbot response quality in chat widgets through effective system prompts and task management.
- [How to integrate Zapier with Sendbird's Chatbot API | Send email with Sendbird AI chatbot](https://sendbird.com/developer/tutorials/zapier-sendbird-integration): This guide details the integration of Zapier with Sendbird's Chatbot API to automate email tasks through chatbot interactions.
- [How to connect with Sendbird's chat widget in minutes](https://sendbird.com/developer/tutorials/chatgpt-gpt-integrations-connect-your-apps-with-sendbird-in-minutes): A comprehensive guide to integrating Sendbird's chat widget with ChatGPT for enhanced user interactions and communication.
- [Guide to content management in your chat widget](https://sendbird.com/developer/tutorials/empowering-conversations-the-synergy-of-chatbot-api-and-content-management): This guide covers content management for chat widgets, including integration, dynamic updates, multimedia use, and building AI chatbots with Sendbird.
- [A software developer's guide to mobile app development in 2024](https://sendbird.com/developer/tutorials/guide-to-mobile-app-development): A comprehensive guide to mobile app development in 2024, covering types, processes, backends, costs, and tools for developers.
- [Top 12 API security best practices you need to know](https://sendbird.com/developer/tutorials/12-api-security-best-practices): Learn the top 12 API security best practices to protect your applications from vulnerabilities and attacks.
- [How to build a VoIP app with iOS CallKit and Sendbird Calls](https://sendbird.com/developer/tutorials/make-local-calls-with-callkit-and-sendbird-calls): Learn to build a VoIP app using iOS CallKit and Sendbird, covering setup, UI design, call management, and enhancements.
- [How to build a seamless chatbot to human handoff with a customer support AI chatbot](https://sendbird.com/developer/tutorials/how-to-build-a-seamless-chatbot-to-human-handoff-with-a-customer-support-ai-chatbot): This tutorial guides you through building a customer support AI chatbot with seamless human handoff using Sendbird.
- [Sendbird's privacy policy change to address Apple's new 2023 app privacy guidelines](https://sendbird.com/developer/tutorials/sendbirds-privacy-policy-for-apples-app-privacy-announcement-from-2023): Guide on Sendbird's compliance with Apple's 2023 app privacy guidelines for developers.
- [How to build chat for a fintech app in 4 easy steps](https://sendbird.com/developer/tutorials/how-to-build-chat-for-a-fintech-app): Learn to build chat functionality in fintech apps using Sendbird in four steps, enhancing user engagement and communication.
- [How to build an AI chatbot widget powered by Llama 2](https://sendbird.com/developer/tutorials/build-an-ai-chatbot-widget-with-llama-2-llm): This tutorial guides users through building an AI chatbot widget using Llama 2 on the Sendbird platform.
- [SwiftUI vs. UIKit: What is the best choice for building an iOS user interface in 2024?](https://sendbird.com/developer/tutorials/swiftui-vs-uikit): A comparison of SwiftUI and UIKit for iOS development in 2024, highlighting their advantages, disadvantages, and interoperability.
- [React Native chat app tutorial: Build a chat app using React Native Hooks & Firebase](https://sendbird.com/developer/tutorials/react-native-chat-tutorial): Learn to build a React Native chat app using Hooks and Firebase with Sendbird in this comprehensive tutorial.
- [How to build a fintech and banking chatbot powered by ChatGPT (iOS)](https://sendbird.com/developer/tutorials/how-to-build-a-fintech-and-banking-chatbot-powered-by-chatgpt): This tutorial guides you through building a fintech and banking chatbot powered by ChatGPT using the Sendbird platform.
- [Comparing video streaming protocols: A comprehensive analysis](https://sendbird.com/developer/tutorials/comparing-video-streaming-protocols-a-comprehensive-analysis): A comprehensive guide to video streaming protocols, their features, and how to choose the right one for your application.
- [Supercharge your customer support tool: An easy guide to setting up the Salesforce Connector](https://sendbird.com/developer/tutorials/how-to-set-up-the-salesforce-connector-and-integrate-a-chat-ui): Guide to setting up Sendbird's Salesforce Connector for enhanced customer support integration.
- [Swift vs. Objective-C: How to choose the right iOS development language](https://sendbird.com/developer/tutorials/swift-vs-objective-c): A comparison of Swift and Objective-C for iOS development, highlighting their features, history, and recommendations for choosing between the two languages.
- [How to build the best AI healthcare chatbot with GPT3.5 and function calling capabilities (iOS)](https://sendbird.com/developer/tutorials/how-to-build-an-ai-chatbot-for-healthcare): Learn to build an AI healthcare chatbot using GPT-3.5 with function calling capabilities on iOS.
- [Build an ecommerce chatbot for iOS: How to create an AI chatbot for ecommerce with GPT3.5 and function calling capabilities](https://sendbird.com/developer/tutorials/how-to-build-an-ecommerce-chatbot): Learn to build an ecommerce chatbot for iOS using GPT-3.5 and Sendbird's platform, covering setup, implementation, and customization.
- [What is a canary release? The basics of canary releases for software deployment](https://sendbird.com/developer/tutorials/what-is-a-canary-release): Overview of canary releases in software deployment, including definitions, differences from canary deployments, implementation steps, and use cases.
- [Generative AI foundations: An introduction to basic generative AI concepts](https://sendbird.com/developer/tutorials/introduction-to-basic-generative-ai-concepts): An introduction to generative AI concepts, including definitions, important terms, and guidance on building AI chatbots.
- [A better way to test push notifications](https://sendbird.com/developer/tutorials/a-better-way-to-test-push-notifications): This tutorial explains how to effectively test push notifications using Sendbird's tools and mitigate common misconfigurations.
- [How to build a Flutter chat app with Firebase & Dashchat](https://sendbird.com/developer/tutorials/sendbird-flutter-3rd-party-ui): This tutorial guides you through building a Flutter chat app using Firebase and Dashchat, integrating Sendbird's SDK for real-time messaging and push notifications.
- [Building Sendbird: On-device caching on unreliable networks](https://sendbird.com/developer/tutorials/building-sendbird-local-caching): This tutorial discusses on-device caching strategies for asynchronous apps to enhance user experience on unreliable networks.
- [Infrastructure management using Terraform](https://sendbird.com/developer/tutorials/infrastructure-management-using-terraform): This tutorial discusses Sendbird's infrastructure evolution and the adoption of Terraform for effective infrastructure management.
- [Create a modern chat experience: The only UIKit you need](https://sendbird.com/developer/tutorials/sendbird-messaging-app-ui-kit): Learn to create a modern chat experience using Sendbird's UIKit with design resources and customization options for various platforms.
- [Building iOS push notifications: How to implement push notifications on iOS with Sendbird Chat](https://sendbird.com/developer/tutorials/building-ios-push-notifications): Learn how to implement push notifications on iOS using Sendbird Chat, including setup, troubleshooting, and resources.
- [How to build chat moderation in your app (and why you should)](https://sendbird.com/developer/tutorials/how-to-build-chat-moderation-in-your-app): Learn how to implement effective chat moderation in your app using Sendbird's tools for a safe online community.
- [API architecture: A guide to 4 major API types: Open, internal, partner, and composite](https://sendbird.com/developer/tutorials/introduction-to-apis-types-of-apis-api-architecture-and-beyond): This document provides an overview of API architecture, detailing four major types of APIs and their communication protocols.
- [Create a low-code AI chatbot widget powered by ChatGPT](https://sendbird.com/developer/tutorials/create-an-ai-chatbot): This tutorial guides you through creating and deploying a low-code AI chatbot widget powered by ChatGPT using the Sendbird platform.
- [Build in app calling: Use a voice & video calling API & highly abstracted SDKs to build a real-time communication web app (Next.js)](https://sendbird.com/developer/tutorials/build-in-app-calling-use-a-voice-and-video-calling-api-and-highly-abstracted-sdks-to-build-a-real-time-communication-web-app): Learn to build a real-time communication web app with voice and video calling using Sendbird's SDK and WebRTC.
- [How to build a chat or messaging app and why you should: The ultimate guide](https://sendbird.com/developer/tutorials/how-to-build-a-chat-app): A comprehensive guide on building a chat app, covering benefits, features, development strategies, monetization, technical considerations, and common challenges.
- [WebSocket vs. HTTP communication protocols](https://sendbird.com/developer/tutorials/websocket-vs-http-communication-protocols): This document compares WebSocket and HTTP communication protocols, detailing their advantages, use cases, and considerations for developers.
- [Using confetti animation in Sendbird UIKit](https://sendbird.com/developer/tutorials/using-confetti-animation-in-sendbird-uikit): Learn to implement confetti animations in Sendbird UIKit for enhancing in-app chat experiences.
- [Creating a Discord clone using Sendbird UIKit](https://sendbird.com/developer/tutorials/creating-a-discord-clone-using-sendbird-uikit): A comprehensive tutorial on building a Discord clone using Sendbird UIKit, covering setup, channel implementation, customization, and final touches.
- [A detailed comparison of cross platform app development frameworks](https://sendbird.com/developer/tutorials/choosing-a-cross-platform-app-development-framework-a-detailed-comparison): A comprehensive guide comparing various cross-platform app development frameworks, including their features, pros, cons, and recommendations for use.
- [Flutter vs. React Native: Choosing the right cross platform mobile app development framework](https://sendbird.com/developer/tutorials/flutter-vs-react-native-choosing-the-right-cross-platform-mobile-app-development-framework): A comprehensive comparison of Flutter and React Native for cross-platform mobile app development, covering history, programming languages, community, development environments, design, UI components, and performance.
- [How to suggest a task message with Sendbird's React UIKit](https://sendbird.com/developer/tutorials/how-to-suggest-a-task-message-with-sendbird-uikit): This tutorial guides on implementing a task suggestion feature in Sendbird's React UIKit for group chats.
- [How to add Sendbird Group Calls to your Discord clone](https://sendbird.com/developer/tutorials/how-to-add-group-calls-to-discord-clone): This tutorial explains how to integrate Sendbird Group Calls into a Discord clone application.
- [3 easy ways to build a JavaScript chat app: An overview](https://sendbird.com/developer/tutorials/three-easy-ways-to-build-a-javascript-chat-app-an-overview): Explore three approaches to building a JavaScript chat app using Sendbird's React UIKit and JavaScript Chat SDK.
- [React chat tutorial: How to build a chat app UI](https://sendbird.com/developer/tutorials/react-chat-tutorial-how-to-build-a-chat-app-ui): A comprehensive tutorial on building a chat app UI using React and Sendbird's UIKit, covering setup, customization, and sending messages.
- [Sendbird content moderation: Verifying user-generated content toxicity using Ngrok and the Perspective API](https://sendbird.com/developer/tutorials/how-to-implement-content-moderation-for-in-app-chat-with-the-sendbird-platform-sdk): This tutorial explains how to implement content moderation in Sendbird using Ngrok and the Perspective API to analyze user-generated content for toxicity.
- [How to build a WhatsApp messenger clone in React with the Sendbird UIKit](https://sendbird.com/developer/tutorials/build-a-whatsapp-clone-in-react-with-uikit): Learn to build a WhatsApp messenger clone in React using Sendbird UIKit, covering setup, components, and customizations for both desktop and mobile views.
- [How to use server-relayed WebRTC group calls to record 1:1 voice & video calls in the cloud (JavaScript)](https://sendbird.com/developer/tutorials/how-to-use-server-relayed-webrtc-group-calls-to-record-1-1-voice-and-video-calls-in-the-cloud-javascript): Learn to record 1:1 voice and video calls in the cloud using server-relayed WebRTC with Sendbird's video call API.
- [Building a Vue chat app: Using Sendbird’s UIKit in a Vue.js application](https://sendbird.com/developer/tutorials/build-a-vue-chat-app): A tutorial on building a Vue chat app using Sendbird's UIKit, covering setup, configuration, and integration of React components.
- [A tour of Sendbird's React UIKit: The essential components & modules you need to know](https://sendbird.com/developer/tutorials/uikit-for-react-essential-components-and-modules): Explore Sendbird's React UIKit for building chat applications with essential components and modules.
- [The basics of building a peer to peer video call: A guide for devs](https://sendbird.com/developer/tutorials/the-basics-of-building-a-peer-to-peer-video-call): A comprehensive guide on building peer-to-peer video calls, covering technology, use cases, advantages, and disadvantages.
- [How to create a voting poll for devs: Using Sendbird Polls with UIKit](https://sendbird.com/developer/tutorials/how-to-create-a-voting-poll-using-sendbird-polls-with-uikit): Learn to create a voting poll using Sendbird Polls with UIKit in this comprehensive tutorial.
- [How to build scheduled messages with the Sendbird UIKit for React](https://sendbird.com/developer/tutorials/how-to-build-scheduled-messages-with-the-sendbird-uikit): Learn to build scheduled messages in React using Sendbird UIKit, enhancing in-app chat functionality with flexible message delivery.
- [How to use server-relayed WebRTC group calls to record 1:1 voice & video calls in the cloud (iOS)](https://sendbird.com/developer/tutorials/how-to-use-server-relayed-webrtc-group-calls-to-record-1-1-voice-and-video-calls-in-the-cloud-ios): Learn to record 1:1 voice and video calls in the cloud using Sendbird's WebRTC group call API on iOS.
- [How to build a ChatGPT bot in 4 easy steps: Part 1](https://sendbird.com/developer/tutorials/chatgpt-integration-build-a-chatgpt-powered-chatbot-part-1): Learn to integrate ChatGPT with Sendbird chatbots in four steps, enhancing user engagement through conversational AI.
- [How to build a webcall to connect a live chat support agent with a customer](https://sendbird.com/developer/tutorials/how-to-build-a-webcall-to-connect-a-live-chat-support-agent-with-a-customer): Learn to build a webcall for connecting live chat support agents with customers using Sendbird's JavaScript SDK.
- [How to use server-relayed WebRTC group calls to record 1:1 voice & video calls in the cloud (Android)](https://sendbird.com/developer/tutorials/how-to-use-server-relayed-webrtc-group-calls-to-record-1-1-voice-and-video-calls-in-the-cloud): Learn to use Sendbird's video call API for cloud recording of 1:1 voice and video calls in Android applications.
- [Building a webcall for customer support: How to make a call fallback web app for Freshdesk](https://sendbird.com/developer/tutorials/webcall-for-customer-support-fallback-url): This tutorial explains how to build a webcall fallback web app for customer support using Freshdesk and Sendbird.
- [Build a Next.js app for chat: Adding Sendbird UIKit to a Next.js app](https://sendbird.com/developer/tutorials/build-nextjs-app-for-chat-with-sendbird-uikit): Learn to build a chat app using Next.js and Sendbird UIKit with step-by-step instructions and code examples.
- [How to integrate Sendbird chat with Zendesk](https://sendbird.com/developer/tutorials/sendbird-zendesk-integration): Guide on integrating Sendbird chat with Zendesk, covering components, ticket routing, and development flows.
- [Understanding Channels in Sendbird Chat](https://sendbird.com/developer/tutorials/understanding-channels): This guide covers the types of Channels in Sendbird, their use cases, and how to create, view, update, and delete them.
- [Push notifications](https://sendbird.com/developer/tutorials/push-notifications-faq): Comprehensive guide on implementing push notifications, troubleshooting, and best practices for iOS and Android using SendBird.
- [Moderation reporting API best practices](https://sendbird.com/developer/tutorials/reporting-api-best-practice): Best practices for implementing the SendBird Reporting API for moderation and reporting abusive content in applications.
- [How to build an Angular chat app](https://sendbird.com/developer/tutorials/how-to-build-an-angular-chat-app): This tutorial guides you through building a chat app using Angular, covering project setup, service creation, template design, and component coding.
- [How to implement chatbots with Sendbird and Google Dialogflow](https://sendbird.com/developer/tutorials/chatbot-google-dialogflow): This tutorial explains how to implement chatbots using Sendbird and Google Dialogflow, covering configuration, bot creation, and testing the full flow.
- [How to build a Kotlin video group chat app](https://sendbird.com/developer/tutorials/kotlin-video-group-chat-app): A tutorial on building a Kotlin video group chat app using Sendbird's SDK, covering UI design, room management, and testing group calls.
- [How to implement chat push notifications on a web application using Firebase](https://sendbird.com/developer/tutorials/web-app-push-notifications-with-firebase): Learn to implement chat push notifications in a web app using Firebase, covering PWA setup, Firebase configuration, and notification handling.
- [How to use webhooks to link API services with chat events](https://sendbird.com/developer/tutorials/sendbird-chat-webhooks): Learn how to use webhooks with Sendbird to link API services and manage chat events effectively.
- [How to implement message delivery receipts notifications in your Android chat app](https://sendbird.com/developer/tutorials/chat-message-status-notifications-delivery-receipts): Learn to implement message delivery receipts in your Android chat app using Sendbird's API for a complete messaging lifecycle.
- [How to implement live chat for streaming and live events](https://sendbird.com/developer/tutorials/live-streaming-live-events-with-sendbird): Guide on implementing live chat for streaming events using Sendbird SDKs with a focus on setup, channels, moderation, and Q&A features.
- [Build a JavaScript video chat app with Sendbird Calls](https://sendbird.com/developer/tutorials/video-chat-javascript-app): This tutorial guides you through building a JavaScript video chat app using Sendbird Calls, covering account setup, project creation, UI design, and implementation.
- [How to implement read receipts in Sendbird Chat](https://sendbird.com/developer/tutorials/read-receipts-sendbird-chat): Learn to implement read receipts in Sendbird Chat, covering concepts, use cases, and detailed implementation steps.
- [Designing message objects in Sendbird Chat](https://sendbird.com/developer/tutorials/designing-message-objects): Guide on designing message objects in Sendbird Chat, covering video files, GIFs, and thumbnail creation.
- [How to build an iOS video chat app with screen sharing](https://sendbird.com/developer/tutorials/ios-video-chat-and-screen-sharing): This tutorial guides you through building an iOS video chat app with screen sharing using Sendbird Calls.
- [How to add screen share to your web app with Sendbird Calls](https://sendbird.com/developer/tutorials/screen-sharing-javascript): Learn to implement screen sharing in your web app using Sendbird Calls with UI modifications and JavaScript code examples.
- [How to build a React Native video chat app with Sendbird Calls](https://sendbird.com/developer/tutorials/react-native-video-chat): Learn to build a React Native video chat app using Sendbird Calls with WebView integration and push notifications.
- [How to quickly add chat to your Swift app with the Sendbird UIKit](https://sendbird.com/developer/tutorials/ios-swift-chat-uikit): Learn to integrate Sendbird UIKit into your Swift app with step-by-step instructions for setup, initialization, and testing.
- [How to customize in-app chat on Android with the Sendbird UIKit](https://sendbird.com/developer/tutorials/android-chat-uikit-customization): This tutorial explains how to customize in-app chat on Android using the Sendbird UIKit, covering key components and customization options.
- [How to build an Android video chat app with Sendbird Calls & Firebase](https://sendbird.com/developer/tutorials/android-video-chat-sendbird-calls): This tutorial guides you through building an Android video chat app using Sendbird Calls and Firebase.
- [How to add screen sharing to your Android app with Sendbird Calls](https://sendbird.com/developer/tutorials/screen-sharing-android): This tutorial explains how to implement screen sharing in an Android app using Sendbird Calls.
- [How to build an iOS messaging app with Swift: Part 1 – User Login View](https://sendbird.com/developer/tutorials/swift-chat-tutorial-part-1-user-login-view): Learn to build a user login view for an iOS messaging app using Swift and the Sendbird Chat SDK.
- [How to build an Android chat app with Sendbird UIKit](https://sendbird.com/developer/tutorials/build-chat-uikit-android): This tutorial guides you through building an Android chat app using Sendbird UIKit, covering account creation, user setup, SDK integration, and testing.
- [Build a React chat app with Sendbird UIKit](https://sendbird.com/developer/tutorials/react-javascript-chat-uikit): This tutorial guides you through building a React chat app using Sendbird UIKit, covering account setup, user creation, dependency installation, and integration testing.
- [How to build an iOS chat app with Sendbird UIKit](https://sendbird.com/developer/tutorials/build-chat-uikit-ios): A comprehensive guide to building an iOS chat app using Sendbird UIKit, covering account setup, user creation, SDK integration, and testing.
- [Troubleshooting Android chat push notifications in Sendbird](https://sendbird.com/developer/tutorials/troubleshooting-android-chat-push-notifications): Guide for troubleshooting Android chat push notifications in Sendbird, covering checks, best practices, and common issues.
- [Implement location sharing with Apple MapKit on iOS](https://sendbird.com/developer/tutorials/location-sharing-with-apple-mapkit-on-ios): This tutorial explains how to implement location sharing functionality on iOS using Sendbird and Apple MapKit.
- [How to build a chat moderation dashboard with Node.js](https://sendbird.com/developer/tutorials/web-chat-moderation-dashboard-nodejs): This tutorial guides you through building a chat moderation dashboard using Node.js and Sendbird's APIs.
- [Troubleshooting iOS chat push notifications in Sendbird](https://sendbird.com/developer/tutorials/troubleshooting-ios-chat-push-notifications): Guide for troubleshooting iOS chat push notifications in Sendbird, covering checks, best practices, and testing methods.
- [Sendbird UIKit Customization Guide](https://sendbird.com/developer/tutorials/uikit-customization-guide): A comprehensive guide on customizing the Sendbird UIKit for in-app chat, covering components, customization options, SDK action restrictions, and FAQs.
- [How to build end-to-end encrypted chat with Sendbird and Virgil](https://sendbird.com/developer/tutorials/chat-message-encryption-virgil-security): This tutorial explains how to implement end-to-end encrypted chat using Sendbird and Virgil's E3Kit, covering user registration, group creation, and message encryption/decryption.
- [How to implement Android push notifications with Sendbird Chat & Firebase](https://sendbird.com/developer/tutorials/implement-android-push-notifications): This tutorial provides a step-by-step guide to implementing Android push notifications using Sendbird Chat and Firebase Cloud Messaging.
- [How to implement map previews and location sharing on Android](https://sendbird.com/developer/tutorials/android-chat-location-sharing-map-preview): This tutorial explains how to implement map previews and location sharing in Android using Sendbird SDK.
- [Understanding users in Sendbird Chat](https://sendbird.com/developer/tutorials/understanding-users): This guide covers user management in Sendbird Chat, including creation, updating, and deletion of users via the SDK and Platform API.
- [How to manage channel invitations in Sendbird Chat](https://sendbird.com/developer/tutorials/how-to-manage-channel-invitations-in-chat): This tutorial explains managing channel invitations in Sendbird Chat, covering creation, auto-acceptance, and manual acceptance of invitations.
- [Bidirectional chat-email gateway with Mailgun and GoDaddy](https://sendbird.com/developer/tutorials/bidirectional-chat-email-gateway): This tutorial explains how to create a bidirectional chat-email gateway using Mailgun and GoDaddy with Sendbird Chat.
- [How to test and debug mobile push notifications with the Sendbird tester tool](https://sendbird.com/developer/tutorials/mobile-push-notifications-tester): Guide on testing and debugging mobile push notifications using the Sendbird tester tool for iOS, Android, and Huawei devices.
- [How to implement push notifications in a React Native app using Sendbird Chat](https://sendbird.com/developer/tutorials/implement-react-native-app-push-notifications): Step-by-step guide to implement push notifications in a React Native app using Sendbird Chat.
- [How to customize in-app chat on iOS with the Sendbird UIKit](https://sendbird.com/developer/tutorials/ios-chat-uikit-customization): Learn to customize in-app chat on iOS using Sendbird UIKit, focusing on channel and message list views.
- [How to build in-app chat using Kotlin – Part 2](https://sendbird.com/developer/tutorials/kotlin-chat-tutorial-part-2): This tutorial guides you through building an in-app chat using Kotlin, covering UI setup, MessageAdapter, and ChannelActivity implementation.
- [How to build in-app chat using Kotlin – Part 1](https://sendbird.com/developer/tutorials/kotlin-chat-tutorial-part-1): A guide to building an in-app chat application using Kotlin with Sendbird SDK, covering initialization, login, channel display, and creation.
- [Confetti animation with Flutter in Sendbird Chat](https://sendbird.com/developer/tutorials/confetti-animation-with-flutter): Learn to implement confetti animation in Flutter for Sendbird Chat, including base class creation, custom subclassing, and controller integration.
- [How to build a live streaming app with the Sendbird Live JavaScript SDK](https://sendbird.com/developer/tutorials/how-to-build-a-live-video-streaming-js-app): Learn to build a live streaming app using the Sendbird Live JavaScript SDK with detailed implementation steps and code examples.
- [Android chat tutorial: How to build a messaging UI](https://sendbird.com/developer/tutorials/android-chat-tutorial-building-a-messaging-ui): This tutorial guides you through building a messaging UI in Android using RecyclerViews and the Sendbird SDK.
- [iOS UIKit 3.0 part 1: Overview](https://sendbird.com/developer/tutorials/ios-uikit-3-0-part-1-overview): Overview of iOS UIKit 3.0 for customizing chat apps using Sendbird's SDKs.
- [React UIKit 3.0 Part 3: Live coding](https://sendbird.com/developer/tutorials/react-uikit-3-0-part-3-live-coding): Learn to implement customizable UI components in a React chat app using Sendbird UIKit in this live coding tutorial.
- [iOS UIKit 3.0 part 2: Live coding](https://sendbird.com/developer/tutorials/ios-uikit-3-0-part-2-live-coding): Learn to customize your iOS chat app UI with Sendbird UIKit v3 in this live coding tutorial.
- [React UIKit 3.0 Part 2: Customization](https://sendbird.com/developer/tutorials/react-uikit-3-0-part-2-customization): Learn to customize UI components in your React chat app using the Sendbird UIKit.
- [React UIKit 3.0 Part 1: Architecture](https://sendbird.com/developer/tutorials/react-uikit-3-0-part-1-architecture): Learn to customize your React chat app using Sendbird UIKit 3.0 architecture, components, and data separation.
- [Android UIKit 3.0 part 2: Live coding](https://sendbird.com/developer/tutorials/android-uikit-3-0-part-2-live-coding): Learn to implement customizations for your Android chat app UI using Sendbird UIKit v3 in this live coding tutorial.
- [Android UIKit 3.0 part 1: Overview](https://sendbird.com/developer/tutorials/android-uikit-3-0-part-1-overview): Overview of Android UIKit 3.0, focusing on customizing chat applications using Sendbird's SDKs.
- [Getting started with Sendbird’s Unreal Sample App](https://sendbird.com/developer/tutorials/unreal-in-game-chat-getting-started): Learn to build in-app chat, calls, and live streaming with Sendbird's Unreal Sample App using Swift, Kotlin, and TypeScript SDKs.