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Versatile use case for every business need
Ecommerce
Lead-gen
Content/product recommendations
Customer support
Internal FAQs
Information advisory
Advanced AI capabilities compliant with global regulations
Comprehensive native AI models (GPT, Claude, Llama, etc.) to choose from
Robust security adhering to global compliant requirement like GDPR, HIPAA, SOC 2, and more
White labeling solution fully customizable
In addition to widget, customize everything via SDK / UI Kit
Customize appearances only
Communication solution for every step of the customer journey
User to user chat, user to agent chat, multi-user to bot
Manage notifications all in one place
Advanced moderation
Build and train your own AI chatbot to become a virtual teammate
A wide range of knowledge sources to train your chatbot to be context-aware
Upload your knowledge via URL, Notion, Files, Google drive, Salesforce, and more upcoming
Go beyond conversation to take actions and complete tasks
Connect to Sendbird Desk
Connect to Salesforce Connector
Take real-time actions
Communication APIs leaders trust
Choosing Sendbird means faster time to market, less maintenance, and more time to focus on your customer