Business Messaging Guide v2
Business Messaging

Business Messaging

Explore how you can easily craft and send in-app notifications in minutes.

Find your use cases

Sendbird Business Messaging makes it easy to send any type of in-app notification to your customers. Get in touch with customers across the user journey, from onboarding to conversion to referrals. Learn more about common use cases below:

    Marketing messages

    Marketing messages

    Build and send notifications to engage and convert users across their mobile journey.

    Transactional updates

    Transactional updates

    Deliver in-app confirmation notifications for important transactions so they can be easily found.

    Operational prompts

    Operational prompts

    Send notifications in your app for account updates and settings to reduce SMS costs.

Get started

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Prerequisites

  • STEP
    1
    Create a Sendbird account

    Sign in to Sendbird Dashboard and create an application.

  • STEP
    2
    Create channels

    Set up channels to send notifications to. You'll connect these channels to a notification template.

  • STEP
    3
    Build a notification template

    Design a template with only a few clicks on our dashboard.

  • STEP
    4
    Install UIKit for Business Messaging

    Choose UIKit for iOS or Android to install on your app.

Send a notification

If you're using another platform, submit an integration request.