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The best business messaging platform

Streamline your teams' operations with intuitive messaging software and simplify stack integration with a unified API for in-app, SMS, mobile push, KakaoTalk, and WhatsApp notifications.

Sendbird Business Messaging video
Picpay
Paytm
Logo airasia
Maya
Yahoo
Logo vm
MATCH
Porter

Reinvent customer communication with a robust omnichannel messaging platform

Eliminate notification fatigue

Eliminate message redundancy with omnichannel notifications that automatically halt multi-channel outreach the moment a customer engages with a message.

Boost open rates & cut SMS costs

Prioritize your most cost-efficient and highest performing channels like your app to minimize WhatsApp and SMS costs.

Reduce dev and ramp-up time

Boost team efficiency with an intuitive notification software and reduce stack integration time with a unified, omnichannel customer messaging API.

One notification software for all teams

Streamline customer messaging on mobile for every department with user-friendly notification software.

Sendbird Business Messaging message center analytics Sendbird Business Messaging message center analytics
Product

Empower product managers with a customer messaging tool to announce product updates, engage users, and collect feedback to improve their experience.

Sendbird Business Messaging message center Sendbird Business Messaging message center
Operations

Send omnichannel service updates or new policies through an intuitive dashboard where you can build messages and campaigns effortlessly.

Sendbird Business Messaging support Sendbird Business Messaging support
Support

Equip your support and customer experience teams with a dashboard that comprehensively views all customer communications and a notification tool to nurture relationships. 

Sendbird Business Messaging marketing Sendbird Business Messaging marketing
Marketing

Craft effective campaigns quickly using an intuitive dashboard that offers rich analytics and deep user-level insights from your message center. Or enable your app to be a channel with our Braze and CleverTap integrations.

Learn how Porter saved 30% on SMS costs

Sendbird Business Messaging Porter case study Sendbird Business Messaging Porter case study

"Sendbird has proven to be very helpful in significantly increasing notification engagement. We have been able to achieve higher conversions along with greater savings on our SMS communications. The successful integration of notification solutions into the system has seen a surge in our brand-to-user communications."

Apurva Shetty
Product Manager at Porter

Create personalized and effective customer messaging campaigns

Enhance cost-efficiency, open rates, and conversions by prioritizing cost-effective and high-performing channels like your app and mobile push over SMS and WhatsApp.

Craft custom notifications

Design custom, media-rich mobile messages with our no-code notification builder.

Sendbird Business Messaging create mobile notifications Sendbird Business Messaging create mobile notifications
Select your mobile channel mix

Implement channel sequencing to reach customers on their preferred communication channel, maximizing delivery and open rates.

Sendbird Business Messaging mobile channel mix Sendbird Business Messaging mobile channel mix
Orchestrate channels and timing

Customize delivery rules to minimize message volume and costs while enhancing the customer experience.

Sendbird Business Messaging channels Sendbird Business Messaging channels

Gain insights with omnichannel messaging and campaign analytics

Take advantage of three layers of analytical insights to evaluate and streamline the best way to reach your users.

Sendbird Business Messaging analytics dashboard
General analytics
Message campaign analytics
User level insights

The best omnichannel notifications API for developers

Quickly integrate SMS, WhatsApp, in-app, and push notifications to your stack with our unified API. Create a custom notifications message center in your app using our UIkits, or build a bespoke version with our SDKs for iOS, Android, Flutter, and JS.

  • iOS
  • Android
  • JavaScript
  • Flutter
  • Platform API
            import UIKit
import SendbirdChatSDK

let initParams = InitParams(applicationId: "APP_ID", isLocalCachingEnabled: true)

SendbirdChat.initialize(params: initParams, migrationStartHandler: {},
	completionHandler: { error in
		FeedChannel.getChannel(url: "FEED_CHANNEL_URL") { channel, error in	
			self.collection = 
SendbirdChat.createNotificationCollection(channel: channel, startingPoint: 
Int64.max, params: params, delegate: self)
		}
	}
)
          

FAQ

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