<div><span style="font-size: 11pt">SendBird is powering chat for the most innovative companies in the world. We are on an incredible growth trajectory and are looking for a Solutions Engineer to collaborate across Sales, Customer Success, and Product groups to deliver innovative, flexible, and scalable solutions to our customers. This is a unique opportunity for someone who wants to work directly with customers while delivering value through technical solutions. </span></div><div><br></div><div><span style="font-size: 11pt">We are looking for a Solutions Engineer who is flexible with different technologies, is a quick learner, and is looking to be the voice of customers when collaborating with the Product team. This is an ideal role if you are passionate about designing and building technical solutions, and are comfortable speaking with developers, product managers, and C-level executives. &nbsp;</span></div>

SendBird is powering chat for the most innovative companies in the world. We are on an incredible growth trajectory and are looking for a Solutions Engineer to collaborate across Sales, Customer Success, and Product groups to deliver innovative, flexible, and scalable solutions to our customers. This is a unique opportunity for someone who wants to work directly with customers while delivering value through technical solutions. 

We are looking for a Solutions Engineer who is flexible with different technologies, is a quick learner, and is looking to be the voice of customers when collaborating with the Product team. This is an ideal role if you are passionate about designing and building technical solutions, and are comfortable speaking with developers, product managers, and C-level executives.  


<li>Work toward customer success - You will work with our Customer Success and Sales teams to educate customers on how to best use SendBird.&nbsp;</li><li>Lead implementation design - Consult with customers on technical and UI design to architect efficient and scalable solutions to deliver the best user experience.</li><li>Build vertical solutions - Build tools and vertical solutions with SendBird for customers as the need arises such as third-party integrations.&nbsp;</li><li>Problem-solve - Be a creative problem solver for troubleshooting issues and handling edge cases to ease the customer’s adoption process.</li><li>Gather product feedback - Provide customer feedback to product teams and work together to close product feature gaps.</li><li>Write technical resources -&nbsp; Write blog posts, tutorials, and documentation to make the adoption of SendBird more accessible to developers.</li><li>Coordinate projects - Help manage projects with multiple stakeholders, both internal or external, to ensure timely and successful launches of SendBird integration.</li><li>Become a domain expert - Follow the latest trends and features in the chat domain. Act as a trusted advisor for our customers when it comes to best practices for implementing chat.</li>

<li>You have at least 2 years professional experience as a full-stack engineer; experience working with databases preferred.</li><li>You have excellent oral and written communication skills, including strong empathy for customer needs.</li><li>You have solid programming experience with at least one programming language such as JavaScript, Swift, Objective C, Java, Kotlin, or C#.</li><li>You have working knowledge of at least one web or mobile platform such as iOS, Android, React Native, React, or Angular.</li><li>You understand basic web technologies (HTTP, HTML, WebSocket, etc.).</li><li>You are able to guide a good UX design on customer’s chat implementation.</li><li>You are able to travel as needed to do onsite visits (up to 20% of time)</li><li>You can debug and troubleshoot complex systems in web server, database and mobile devices.</li>

<div>The engineering team at SendBird is solving some of the biggest challenges related to building reliable, feature-rich, and scalable real-time conversational experiences across different platforms.</div><div><br></div><div>The challenges range from building a platform that can scale to some of the largest user-bases across distributed environments with optimal latency; creating a feature-rich yet lightweight and high performance client-side SDK; and building products and services that can help customers incorporate real-time conversational technologies more rapidly.</div><div><br></div><div>You will be participating in building the best real-time conversational products and solutions possible. You are expected to learn and expand on your engineering knowledge and experiences to build a world-class product that solves the difficult problems of our customers, and make it as easy as possible for them to harness the power of real-time chat.</div>

The engineering team at SendBird is solving some of the biggest challenges related to building reliable, feature-rich, and scalable real-time conversational experiences across different platforms.

The challenges range from building a platform that can scale to some of the largest user-bases across distributed environments with optimal latency; creating a feature-rich yet lightweight and high performance client-side SDK; and building products and services that can help customers incorporate real-time conversational technologies more rapidly.

You will be participating in building the best real-time conversational products and solutions possible. You are expected to learn and expand on your engineering knowledge and experiences to build a world-class product that solves the difficult problems of our customers, and make it as easy as possible for them to harness the power of real-time chat.


<li>Build a large scale distributed and scalable real-time messaging service</li><li>Design simple, intuitive API to solve complex architectural problems</li><li>Write customer-centric documentation on API and messaging services</li><li>Architect and build efficient servers on our globally distributed infrastructure</li><li>Deploy and operate server clusters within a cloud environment</li>

<li>Working knowledge of Python or Java</li><li>2+ years of experience developing, shipping, and maintaining real-time systems is ideal but not a must </li><li>Understanding of multi-threading and high performance distributed architecture</li><li>Able to work independently and drive results</li><li>Ability to find the root cause of problems with a minimal set of information and data points</li><li>Ability to find the optimal solution given resource constraints; understands under-engineering and over-engineering concepts</li>

<li>Experience working on real-time chat/messaging system</li><li>Experience handling massive concurrent connections and processing large-scale traffic</li><li>Understanding of Unix/Linux systems</li><li>Understanding of Python, Java, and Event-Driven Frameworks</li><li>Understanding of TCP/IP and network programming</li><li>Understanding of RDBMS, NoSQL and distributed databases</li><li>Understanding of server virtualization, global infrastructures, load balancing, and handling massive data traffic</li><li>Awards from programming competitions (e.g., ACM ICPC, IOI, etc.)</li>

Software Engineer - Real-time Chat Platform | San Mateo

<div><b>At SendBird</b>, we are building the most scalable and powerful chat API in the world. We have customers from over 150 countries around the world serving a truly wide-range of use cases across communities, marketplaces, on-demand services, games, and ecommerce.</div><div><br></div><div>We are working with some of the hottest (and the toughest) customers in every industry, and since graduating Y Combinator in 2016, SendBird has become one of the fastest growing startups in Silicon Valley.</div><div><br></div><div>SendBird is headquartered in San Mateo, California and has its APAC office in Seoul, South Korea.</div><div><br></div><div><b>The engineering team</b> at SendBird is solving some of the biggest challenges related to building a reliable, feature-rich, and scalable real-time conversational experiences across different platforms. </div><div><br></div><div>The challenges range from building a platform that can scale to some of the largest userbase across distributed environments with optimal latency, creating a feature-rich, yet lightweight and high performance client-side SDK, and building products and services that can help customers incorporate real-time conversational technologies more rapidly.</div><div><br></div><div>You will be participating in building the best real-time conversational products and solutions possible. You are expected to learn and expand on your engineering knowledge and experiences to build a world-class product that solves difficult problems of our customers, and make it as easy as possible for the customers to harness the power of real-time chat.</div>

At SendBird, we are building the most scalable and powerful chat API in the world. We have customers from over 150 countries around the world serving a truly wide-range of use cases across communities, marketplaces, on-demand services, games, and ecommerce.

We are working with some of the hottest (and the toughest) customers in every industry, and since graduating Y Combinator in 2016, SendBird has become one of the fastest growing startups in Silicon Valley.

SendBird is headquartered in San Mateo, California and has its APAC office in Seoul, South Korea.

The engineering team at SendBird is solving some of the biggest challenges related to building a reliable, feature-rich, and scalable real-time conversational experiences across different platforms. 

The challenges range from building a platform that can scale to some of the largest userbase across distributed environments with optimal latency, creating a feature-rich, yet lightweight and high performance client-side SDK, and building products and services that can help customers incorporate real-time conversational technologies more rapidly.

You will be participating in building the best real-time conversational products and solutions possible. You are expected to learn and expand on your engineering knowledge and experiences to build a world-class product that solves difficult problems of our customers, and make it as easy as possible for the customers to harness the power of real-time chat.


<li>Design and implement backend RESTful API of SendBird website, dashboard, and all web related products</li><li>Deploy and operate server clusters within a cloud environment</li>

<li>At least 2 years of experience developing, shipping, and maintaining back-end web applications</li><li>Proficient in Python and Django or equivalents</li><li>Expert level knowledge of running RDBMS or NoSQL as well as writing complex SQL</li><li>Expert level knowledge of running servers on cloud platform with Nginx or equivalents</li><li>Basic knowledge of front-end web technologies</li><li>Able to work independently and drive results</li><li>Ability to find the root cause of problems with a minimal set of information and data points</li><li>Ability to find the optimal solution given the resource constraints, and understands the concepts of under-engineering and over-engineering</li>

<li>Wide range of experience from the front-end to the back-end</li><li>Experience in various languages and frameworks</li><li>Experience participating in product design and architecture</li><li>Awards from programming competitions (e.g., ACM ICPC, IOI, etc.)</li><li>English proficiency for business collaboration</li>

<div><b>At SendBird</b>, we are building the most scalable and powerful chat API in the world. We have customers from over 150 countries around the world and serve a truly wide-range of use-cases across communities, marketplaces, on-demand services, games, and e-commerce.</div><div><br></div><div>We are working with some of the hottest (and the toughest) customers in every industry, and since graduating Y Combinator in 2016, SendBird has become one of the fastest growing startups in Silicon Valley.</div><div><br></div><div>SendBird is headquartered in San Mateo, California and has an APAC office in Seoul, South Korea. </div><div>This position is for the APAC Seoul office.&nbsp;</div><div><br></div><div><b>As a Developer Advocate </b>at SendBird, you will engage with the broader developer community and explain how SendBird's SDKs and API can empower their services. You'll be shaping the developer experience of our product and platform by authoring blog posts, writing clear documentation, and speaking at conferences.</div><div><br></div>

At SendBird, we are building the most scalable and powerful chat API in the world. We have customers from over 150 countries around the world and serve a truly wide-range of use-cases across communities, marketplaces, on-demand services, games, and e-commerce.

We are working with some of the hottest (and the toughest) customers in every industry, and since graduating Y Combinator in 2016, SendBird has become one of the fastest growing startups in Silicon Valley.

SendBird is headquartered in San Mateo, California and has an APAC office in Seoul, South Korea. 
This position is for the APAC Seoul office. 

As a Developer Advocate at SendBird, you will engage with the broader developer community and explain how SendBird's SDKs and API can empower their services. You'll be shaping the developer experience of our product and platform by authoring blog posts, writing clear documentation, and speaking at conferences.



<li>Represent the external developer's view on our products to help prioritize the product roadmap accordingly</li><li>Engage with customers to support and understand their needs</li><li>Represent SendBird and its product offerings at various events</li><li>Advocate SendBird’s developer products in person and online by presenting at conferences, writing technical tutorials and API references, publishing articles and videos</li><li>Build inspiring demos, sample apps, and continuously improve the developer experience of our SDKs and API</li><li>Maintain a strong and credible presence in social media channels relevant to developers</li>

<li>Relevant job experience as a Software Engineer or Developer Advocate</li><li>Communication skills including experience speaking to technical and business audiences</li><li>Experience in one or more of the following technologies: Objective-C, Java, Swift, JavaScript, and Python</li><li>Strong written and verbal English skills</li>

<li>Experience in QA platforms, blogging and writing technical articles</li>

<li>You are a native English speaker who can cover Indonesia, UAE, Singapore, Vietnam, Japan, and India</li><li>You have at least 2 years professional experience as a full-stack engineer; experience working with databases preferred.</li><li>You have excellent oral and written communication skills, including strong empathy for customer needs.</li><li>You have solid programming experience with at least one programming language such as JavaScript, Swift, Objective C, Java, Kotlin, or C#.</li><li>You have working knowledge of at least one web or mobile platform such as iOS, Android, React Native, React, or Angular.</li><li>You understand basic web technologies (HTTP, HTML, WebSocket, etc.).</li><li>You are able to guide a good UX design on customer’s chat implementation.</li><li>You are able to travel as needed to do onsite visits (up to 20% of time)</li><li>You can debug and troubleshoot complex systems in web server, database and mobile devices.</li>

<li>Design and implement key components of the SendBird iOS SDK</li><li>Build an efficient, lightweight, and high performance client side SDK</li><li>Write customer-centric documentation and guides</li><li>Collaborate with design team to design and build user friendly sample applications</li>

<li>Expert-level knowledge of iOS with at least a year of experience developing, shipping, and maintaining mobile applications</li><li>Knowledge of general software design patterns as well as iOS design patterns</li><li>Deep understanding of iOS framework internals</li><li>Up-to-date on the latest framework changes, build tools, and libraries</li><li>Proficient in Objective-C with strong object-oriented design skills</li><li>Able to work independently and drive results</li><li>Ability to find the root cause of problems with a minimal set of information and data points</li><li>Ability to find the optimal solution given the resource constraints, and understands the concepts of under-engineering and over-engineering</li>

<li>Experience building SDK</li><li>Experience building chat/messaging system</li><li>Experience programming Swift language</li><li>Wide range of experience from the front-end to the back-end</li><li>Experience in various languages and frameworks</li><li>Experience participating in product design and architecture</li><li>Experience in learning and adopting latest technologies on iOS platform</li><li>Awards from programming competitions (e.g., ACM ICPC, IOI, etc.)</li><li>English proficiency for business collaboration</li>

<div>At SendBird, we are building the most scalable and powerful chat API in the world. We have customers from over 150 countries around the world serving a truly wide-range of use cases across communities, marketplaces, on-demand services, games, and ecommerce.</div><div><br></div><div>We are working with some of the hottest (and the toughest) customers in every industry, and since graduating Y Combinator in 2016, SendBird has become one of the fastest growing startup in Silicon Valley.</div><div><br></div><div>SendBird is headquartered in San Mateo, California and has its APAC office in Seoul, South Korea.</div><div><br></div><div><b>The engineering team</b> at SendBird is solving some of the biggest challenges related to building a reliable, feature-rich, and scalable real-time conversational experiences across different platforms. </div><div><br></div><div>The challenges range from building a platform that can scale to some of the largest userbase across distributed environments with optimal latency, creating a feature-rich, yet lightweight and high performance client-side SDK, and building products and services that can help customers incorporate real-time conversational technologies more rapidly.</div><div><br></div><div>You will be participating in building the best real-time conversational products and solutions possible. You are expected to learn and expand on your engineering knowledge and experiences to build a world-class product that solves difficult problems of our customers, and make it as easy as possible for the customers to harness the power of real-time chat.</div>

At SendBird, we are building the most scalable and powerful chat API in the world. We have customers from over 150 countries around the world serving a truly wide-range of use cases across communities, marketplaces, on-demand services, games, and ecommerce.

We are working with some of the hottest (and the toughest) customers in every industry, and since graduating Y Combinator in 2016, SendBird has become one of the fastest growing startup in Silicon Valley.

SendBird is headquartered in San Mateo, California and has its APAC office in Seoul, South Korea.

The engineering team at SendBird is solving some of the biggest challenges related to building a reliable, feature-rich, and scalable real-time conversational experiences across different platforms. 

The challenges range from building a platform that can scale to some of the largest userbase across distributed environments with optimal latency, creating a feature-rich, yet lightweight and high performance client-side SDK, and building products and services that can help customers incorporate real-time conversational technologies more rapidly.

You will be participating in building the best real-time conversational products and solutions possible. You are expected to learn and expand on your engineering knowledge and experiences to build a world-class product that solves difficult problems of our customers, and make it as easy as possible for the customers to harness the power of real-time chat.


<li>Build and deploy automated software deployment pipelines, infrastructure-as-code, config management and monitoring tools</li><li>Maintain and Improve our Continuous Integration / Continuous Deployment Infrastructure stack</li><li>Automate infrastructure and configuration management</li><li>Monitor server resources</li>

<li>2+ Years of DevOps experience or similar software engineering role</li><li>Strong scripting and (e.g. Python) and automation skills</li><li>Experience of working in AWS Cloud infra</li><li>Experience with system monitoring tools</li><li>Knowledge of Container</li><li>Familiar with SQL and NoSQL</li>

<li>Experience with logging systems</li><li>Experience with multi-region deployment</li><li>Experience handling massive concurrent connections and processing large-scale traffic</li><li>Understanding of Unix/Linux systems</li><li>Understanding of Python, Java, and Event-Driven Frameworks</li><li>Understanding of TCP/IP and network programming Understanding of RDBMS, NoSQL and distributed databases Understanding of server virtualization, global infrastructures, load balancing, and handling massive data traffic</li>

<li>Design and implement key components of the SendBird JavaScript SDK</li><li>Build an efficient, lightweight, and high performance client side SDK</li><li>Write customer-centric documentation and guides</li><li>Collaborate with design team to design and build user friendly sample applications</li>

<li>Expert-level knowledge of JavaScript with at least a year of experience developing, shipping, and maintaining web applications</li><li>Knowledge of general software design patterns as well as test drive development and other testing frameworks</li><li>Deep understanding of web fundamental and web browsers</li><li>Up-to-date on the latest framework changes, build tools, and libraries</li><li>Proficient in JavaScript with strong object-oriented design skills</li><li>Able to work independently and drive results</li><li>Ability to find the root cause of problems with a minimal set of information and data points</li><li>Ability to find the optimal solution given the resource constraints, and understands the concepts of under-engineering and over-engineering</li>

<li>Experience building SDK</li><li>Experience building chat/messaging system</li><li>Experience in TypeScript</li><li>Experience building on native frameworks (e.g., React Native, Cordova, etc.)</li><li>Wide range of experience from the front-end to the back-end</li><li>Experience in various languages and frameworks</li><li>Experience participating in product design and architecture</li><li>Experience in learning and adopting latest technologies in JavaScript, Node.js, and other web-related techs</li><li>Awards from programming competitions (e.g., ACM ICPC, IOI, etc.)</li><li>English proficiency for business collaboration</li>

<div><b>At SendBird</b>, we are building the most scalable and powerful chat API in the world. We have customers from over 150 countries around the world serving a truly wide-range of use cases across communities, marketplaces, on-demand services, games, and ecommerce.</div><div><br></div><div>We are working with some of the hottest (and the toughest) customers in every industry, and since graduating Y Combinator in 2016, SendBird has become one of the fastest growing startups in Silicon Valley.</div><div><br></div><div>SendBird is headquartered in San Mateo, California and has its APAC office in Seoul, South Korea.</div><div><br></div><div><b>The</b>&nbsp;<b>engineering team</b> at SendBird is solving some of the biggest challenges related to building a reliable, feature-rich, and scalable real-time conversational experiences across different platforms. </div><div><br></div><div>The challenges range from building a platform that can scale to some of the largest userbase across distributed environments with optimal latency, creating a feature-rich, yet lightweight and high performance client-side SDK, and building products and services that can help customers incorporate real-time conversational technologies more rapidly.</div><div><br></div><div>You will be participating in building the best real-time conversational products and solutions possible. You are expected to learn and expand on your engineering knowledge and experiences to build a world-class product that solves difficult problems of our customers, and make it as easy as possible for the customers to harness the power of real-time chat.</div>

At SendBird, we are building the most scalable and powerful chat API in the world. We have customers from over 150 countries around the world serving a truly wide-range of use cases across communities, marketplaces, on-demand services, games, and ecommerce.

We are working with some of the hottest (and the toughest) customers in every industry, and since graduating Y Combinator in 2016, SendBird has become one of the fastest growing startups in Silicon Valley.

SendBird is headquartered in San Mateo, California and has its APAC office in Seoul, South Korea.

The engineering team at SendBird is solving some of the biggest challenges related to building a reliable, feature-rich, and scalable real-time conversational experiences across different platforms. 

The challenges range from building a platform that can scale to some of the largest userbase across distributed environments with optimal latency, creating a feature-rich, yet lightweight and high performance client-side SDK, and building products and services that can help customers incorporate real-time conversational technologies more rapidly.

You will be participating in building the best real-time conversational products and solutions possible. You are expected to learn and expand on your engineering knowledge and experiences to build a world-class product that solves difficult problems of our customers, and make it as easy as possible for the customers to harness the power of real-time chat.


<li>Design and implement UI/UX components of SendBird website, dashboard, customer tools, backoffice tools, and all web related products</li><li>Partner with the design and product management teams to innovate and develop new design and interaction concepts</li>

<li>At least 2 years of experience developing, shipping, and maintaining front-end web applications</li><li>Deep understanding of HTML5, CSS3 and other web standards or frameworks</li><li>Up-to-date on the latest technologies including ES6, React, Redux, Webpack, Babel and reselect</li><li>Attention to detail and making sure every pixel and interaction is highly polished</li><li>Able to work independently and drive results</li><li>Ability to find the root cause of problems with a minimal set of information and data points</li><li>Ability to find the optimal solution given the resource constraints, and understands the concepts of under-engineering and over-engineering</li>

<li>Continuous learning experience in UI and UX</li><li>Experience building an elegant API</li><li>Awards from programming competitions (e.g., ACM ICPC, IOI, etc.)</li><li>English proficiency for business collaboration</li>

Software Engineer - Front-end Web | Seoul

<li>Design and implement key components of the SendBird Android SDK</li><li>Build an efficient, lightweight, and high performance client side SDK</li><li>Write customer-centric documentation and guides</li><li>Collaborate with design team to design and build user friendly sample applications</li>

<li>Expert-level knowledge of Android with at least a year of experience developing, shipping, and maintaining mobile applications</li><li>Knowledge of general software design patterns as well as Android design patterns</li><li>Deep understanding of Android framework internals</li><li>Up-to-date on the latest framework changes, build tools, and libraries</li><li>Proficient in Java with strong object-oriented design skills</li><li>Able to work independently and drive results</li><li>Ability to find the root cause of problems with a minimal set of information and only a few data points</li><li>Ability to find the optimal solution given resource constraints, and to understand the concepts of under-engineering and over-engineering</li>

<li>Experience building SDK</li><li>Experience building chat/messaging system</li><li>Wide range of experience from the front-end to the back-end</li><li>Experience in various languages and frameworks</li><li>Experience participating in product design and architecture</li><li>Experience in learning and adopting latest technologies on Android platform</li><li>Awards from programming competitions (e.g., ACM ICPC, IOI, etc.)</li><li>English proficiency for business collaboration</li>

<li>Design and implement key components of the SendBird .NET SDK (Unity &amp; Windows)</li><li>Build an efficient, lightweight, and high performance client side SDK</li><li>Write customer-centric documentation and guides</li><li>Collaborate with design team to design and build user friendly sample applications</li>

<li>Expert-level knowledge of Unity with at least a year of experience developing, shipping, and maintaining mobile applications or games</li><li>Knowledge of general software design patterns</li><li>Deep understanding of Unity framework internals</li><li>Up-to-date on the latest framework changes, build tools, and libraries</li><li>Proficient in C# with strong object-oriented design skills</li><li>Able to work independently and drive results</li><li>Ability to find the root cause of problems with a minimal set of information and only a few data points</li><li>Ability to find the optimal solution given resource constraints, and to understand the concepts of under-engineering and over-engineering</li>

<li>Understanding of Unreal framework</li><li>Experience building SDK</li><li>Experience building chat/messaging system</li><li>Wide range of experience from the front-end to the back-end</li><li>Experience in various languages and frameworks</li><li>Experience participating in product design and architecture</li><li>Experience in learning and adopting latest technologies on gaming industry</li><li>Awards from programming competitions (e.g., ACM ICPC, IOI, etc.)</li><li>English proficiency for business collaboration</li>

<li>Design and implement key components of the SendBird C++ SDK (Windows)</li><li>Build an efficient, lightweight, and high performance client side SDK</li><li>Write customer-centric documentation and guides</li><li>Collaborate with design team to design and build user friendly sample applications</li>

<li>Expert-level knowledge of Windows programming with at least a year of experience developing, shipping, and maintaining Windows applications</li><li>Knowledge of general software design patterns</li><li>Deep understanding of Win32 API internals</li><li>Up-to-date on the latest framework changes, build tools, and libraries</li><li>Proficient in C++ with strong object-oriented design skills</li><li>Able to work independently and drive results</li><li>Ability to find the root cause of problems with a minimal set of information and only a few data points</li><li>Aility to find the optimal solution given resource constraints, and to understand the concepts of under-engineering and over-engineering</li>

<li>Understanding of Unreal framework or game programming</li><li>Experience building SDK</li><li>Experience building chat/messaging system</li><li>Wide range of experience from the front-end to the back-end</li><li>Experience in various languages and frameworks</li><li>Experience participating in product design and architecture</li><li>Experience in learning and adopting latest technologies on gaming industry</li><li>Awards from programming competitions (e.g., ACM ICPC, IOI, etc.)</li><li>English proficiency for business collaboration</li>

<div><b>센드버드</b>는 세계에서 가장 확장성 높은 채팅 솔루션을 제공하는 실리콘밸리의 서비스형 소프트웨어 (SaaS) 스타트업입니다.전 세계 10,000여개의 모바일과 웹서비스에 SDK (소프트웨어 개발도구) 를 제공하는 센드버드는 은행, 커머스, 미디어, 게임 등 다양한 기업들이 고객과 직접적인 대화채널을 구축하고, 보다 진화된 형태의 수익화 전략을 수행하는 핵심 기능이 되어 왔습니다.</div><div><br></div><div>한국 출신 스타트업으로는 최초로 미국의 유명 테크 지원기관인 와이콤비네이터 &lt;Y Combinator&gt;와 테크스타 (Techstars) 모두에서 투자를 유치한 바 있는 센드버드는, 실리콘밸리에서 최근 메가 시리즈A펀딩에 성공한 사실상 최초의 한인 스타트업으로 알려져 있습니다.&nbsp;</div><div>현재까지 샤스타 벤처스, 어거스트 캐피탈, 와이콤비네이터 등 실리콘밸리 최정상 투자사로부터 누적 총 2,000만 달러의 투자를 유치하였으며, 캘리포니아 산 마테오의 본사와 서울의 R&amp;D센터 및 APAC 오피스를 보유하고 있습니다.&nbsp;</div><div>&nbsp;</div><div>센드버드의 <b>프로페셔널 서비스 컨설턴트</b>는 엔터프라이즈 고객들의 깊이 있고 어려운 기술적 문제들을 해결하고 있습니다. 센드버드SDK와 API의 전문가로서, 고객의 현장에서 그들의 서비스에 최적화된 방향으로 센드버드 솔루션의 사용법을 제시하게 됩니다. 프로페셔널 서비스 컨설턴트를 통해 고객들은 손쉽고 안정적으로 원하는 서비스를 구축할 수 있게 될 것입니다.</div>

센드버드는 세계에서 가장 확장성 높은 채팅 솔루션을 제공하는 실리콘밸리의 서비스형 소프트웨어 (SaaS) 스타트업입니다.전 세계 10,000여개의 모바일과 웹서비스에 SDK (소프트웨어 개발도구) 를 제공하는 센드버드는 은행, 커머스, 미디어, 게임 등 다양한 기업들이 고객과 직접적인 대화채널을 구축하고, 보다 진화된 형태의 수익화 전략을 수행하는 핵심 기능이 되어 왔습니다.

한국 출신 스타트업으로는 최초로 미국의 유명 테크 지원기관인 와이콤비네이터 <Y Combinator>와 테크스타 (Techstars) 모두에서 투자를 유치한 바 있는 센드버드는, 실리콘밸리에서 최근 메가 시리즈A펀딩에 성공한 사실상 최초의 한인 스타트업으로 알려져 있습니다. 
현재까지 샤스타 벤처스, 어거스트 캐피탈, 와이콤비네이터 등 실리콘밸리 최정상 투자사로부터 누적 총 2,000만 달러의 투자를 유치하였으며, 캘리포니아 산 마테오의 본사와 서울의 R&D센터 및 APAC 오피스를 보유하고 있습니다. 
 
센드버드의 프로페셔널 서비스 컨설턴트는 엔터프라이즈 고객들의 깊이 있고 어려운 기술적 문제들을 해결하고 있습니다. 센드버드SDK와 API의 전문가로서, 고객의 현장에서 그들의 서비스에 최적화된 방향으로 센드버드 솔루션의 사용법을 제시하게 됩니다. 프로페셔널 서비스 컨설턴트를 통해 고객들은 손쉽고 안정적으로 원하는 서비스를 구축할 수 있게 될 것입니다.


<li>컴퓨터 IT관련 전공자 혹은 이에 상응하는 3년 이상의 경력이 있으신 분</li><li>코드 리뷰 가능하신 분 </li><li>원활한 커뮤니케이션 역량이 있으신 분 </li><li>iOS/Android/Web 플랫폼 이해도가 높으신 분 </li><li>프로젝트 매니징 경력이 있으신 분 </li>

Professional Services Consultant (KR, 한국어)

<div><b>At SendBird</b>, we are building the most scalable and powerful chat API in the world. We have customers from over 150 countries around the world serving a truly wide-range of use cases across communities, marketplaces, on-demand services, games, and ecommerce.</div><div><br></div><div>We are working with some of the hottest (and the toughest) customers in every industry, and since graduating Y Combinator in 2016, SendBird has become one of the fastest growing startups in Silicon Valley.</div><div><br></div><div>SendBird is headquartered in San Mateo, California and has its APAC office in Seoul, South Korea.</div><div><br></div><div><b>The design team</b> collaborates with most projects and products at SendBird. You will get to build the voice of our brand and customer experience, across our website, dashboard, mobile and web products, print publications, and marketing campaigns. Our customers are builders, so we put extra care into building the most customer centric products and relevant materials that focuses on the whole-experience of our customers.</div><div><br></div><div>Our roles for design expands beyond visual design. We create the customer experience, UI, presentations, marketing, visual content, illustrations, videos, tutorials, documents, and any point in a customer's lifecycle that touches our brand.</div>

At SendBird, we are building the most scalable and powerful chat API in the world. We have customers from over 150 countries around the world serving a truly wide-range of use cases across communities, marketplaces, on-demand services, games, and ecommerce.

We are working with some of the hottest (and the toughest) customers in every industry, and since graduating Y Combinator in 2016, SendBird has become one of the fastest growing startups in Silicon Valley.

SendBird is headquartered in San Mateo, California and has its APAC office in Seoul, South Korea.

The design team collaborates with most projects and products at SendBird. You will get to build the voice of our brand and customer experience, across our website, dashboard, mobile and web products, print publications, and marketing campaigns. Our customers are builders, so we put extra care into building the most customer centric products and relevant materials that focuses on the whole-experience of our customers.

Our roles for design expands beyond visual design. We create the customer experience, UI, presentations, marketing, visual content, illustrations, videos, tutorials, documents, and any point in a customer's lifecycle that touches our brand.


<li>Define, maintain, and evolve SendBird Brand design identity&nbsp;</li><li>Collaborate with the Marketing and Sales team to design creatives for global conferences</li><li>Developing concepts for promotions, events, long-and short-form marketing collaterals, and create infographics and data visualizations for press materials and annual reports</li>

<li>At least 3 years of related experience in BX Design</li><li>Solid understanding and experience at product, web and marketing design&nbsp;</li><li>Proven experience with Graphic design, Typography, and Icon</li><li>Excellent communication and interpersonal skills</li><li>English proficiency for business collaboration</li><li>(Required) A portfolio that demonstrates your Design aptitude and personality</li>

<li>CV Review </li><li>1st - Assignment</li><li>2nd - Job fit Interview </li><li>3rd - Value fit Interview </li><li>Offer </li>

<div>At SendBird, we are building the most scalable and powerful chat API in the world. We have customers from over 150 countries around the world serving a truly wide-range of use cases across communities, marketplaces, on-demand services, games, and ecommerce.</div><div><br></div><div>We are working with some of the hottest (and the toughest) customers in every industry, and since graduating Y Combinator in 2016, SendBird has become one of the fastest growing startup in Silicon Valley.</div><div><br></div><div>SendBird is headquartered in San Mateo, California and has an APAC office in Seoul, South Korea. This position is for the APAC Seoul office. </div><div><br></div><div>The <b>design team</b> collaborates with most projects and products at SendBird. You will get to build the voice of our brand and customer experience, across our website, dashboard, mobile and web products, print publications, and marketing campaigns. Our customers are builders, so we put extra care into building the most customer centric products and relevant materials that focuses on the whole-experience of our customers.</div><div><br></div><div>Our roles for design expands beyond visual design. We create the customer experience, UI, presentations, marketing, visual content, illustrations, videos, tutorials, documents, and any point in a customer's life cycle that touches our brand.</div>

At SendBird, we are building the most scalable and powerful chat API in the world. We have customers from over 150 countries around the world serving a truly wide-range of use cases across communities, marketplaces, on-demand services, games, and ecommerce.

We are working with some of the hottest (and the toughest) customers in every industry, and since graduating Y Combinator in 2016, SendBird has become one of the fastest growing startup in Silicon Valley.

SendBird is headquartered in San Mateo, California and has an APAC office in Seoul, South Korea. This position is for the APAC Seoul office. 

The design team collaborates with most projects and products at SendBird. You will get to build the voice of our brand and customer experience, across our website, dashboard, mobile and web products, print publications, and marketing campaigns. Our customers are builders, so we put extra care into building the most customer centric products and relevant materials that focuses on the whole-experience of our customers.

Our roles for design expands beyond visual design. We create the customer experience, UI, presentations, marketing, visual content, illustrations, videos, tutorials, documents, and any point in a customer's life cycle that touches our brand.


<li>Work with the team to define both the long-term strategy and the short-term tactics regarding customer experience of our products</li><li>Manage overall customer experience on our products</li><li>Design the mobile user experience's concept, architecture, and UI and executing on the design</li><li>Create design guidelines for iOS, Android, and desktop</li><li>Prototype the design concept and present to the team</li>

<li>3+ years of experience in professional design</li><li>A degree in design (or relevant fields of study)</li><li>Proficient in photoshop, illustrator, and sketch</li><li>Portfolio is a must</li>

<li>English proficiency for business collaboration</li><li>HTML, CSS experience</li>

<div><span style="font-size: 11pt">We are looking for a Marketing Operations Manager to help power SendBird’s Marketing engine. As a core member of the Foundations team, this person will be responsible for monitoring and enabling the delivery of qualified leads. The ideal candidate will understand marketing activities and will build out systems, processes and workflows to support and augment them. </span></div>

We are looking for a Marketing Operations Manager to help power SendBird’s Marketing engine. As a core member of the Foundations team, this person will be responsible for monitoring and enabling the delivery of qualified leads. The ideal candidate will understand marketing activities and will build out systems, processes and workflows to support and augment them. 


<li>Own the Marketing team’s tech stack across different tools and support the selection/management of our marketing technology ecosystem and associated vendors.</li><li>Build and update reports and dashboards to provide visibility into marketing campaign results as well as analyze how they will evolve across the sales funnel.&nbsp;</li><li>Implement and optimize lead scoring, nurturing and routing to ensure that high-quality leads are passed and prioritized appropriately to sales for qualification.</li><li>Identify areas of inefficiency/sub-optimization in marketing and sales activities; propose solutions that will drive better results.&nbsp;</li><li>Work with Sales Operations, Finance, and Product to ensure an accurate view of marketing performance and business contribution.</li>

<li>You are a data enthusiast with strong attention to details. You have a great understanding of how to identify and resolve issues by utilizing data and any associated technologies.&nbsp;</li><li>You are a problem solver with an affection for understanding human behavior; you understand what motivates people and the implications that has on resolution of marketing operations&nbsp;</li><li>You are an excellent communicator and use your communication skills to align a diverse set of stakeholders.&nbsp;&nbsp;</li><li>You understand that your ultimate goal is help the Sales and Marketing teams achieve their goals and you are equal parts advocate and candid advisor. You are results-driven and have a proven track record of delivering actual business impact.&nbsp;&nbsp;</li><li>You thrive in high-energy environments where you are able to own multiple initiatives.&nbsp;</li>

<li>Experience in marketing operations,preferably in B2B/or SaaS industries.</li><li>Understanding of marketing and sales funnels and associated marketing practices.&nbsp; &nbsp;&nbsp;</li><li>Experience building and optimizing marketing automation platforms such as HubSpot or Marketo; working experience of Salesforce CRM</li><li>Strong communication skills; ability to align multiple stakeholders.&nbsp;</li><li>Ability to run rigorous due-diligence for new technologies, tools/systems and vendors</li><li>Familiarity with SQL, BI and basic data structures.&nbsp;</li>

<div>SendBird is powering chat for the most innovative companies in the world. We are on an incredible growth trajectory and are looking for our first ever Technical Recruiter to take on the ambitious task of attracting and hiring top engineering talent.&nbsp;</div><div><br></div><div>This is a unique opportunity to combine hands-on execution and leadership by helping defining the Recruiting function at SendBird. We are assembling a dream team and are eager to meet driven candidates who crave impact, thrive in ambiguity and want to experience a start-up shifting into hyper growth.</div>

SendBird is powering chat for the most innovative companies in the world. We are on an incredible growth trajectory and are looking for our first ever Technical Recruiter to take on the ambitious task of attracting and hiring top engineering talent. 

This is a unique opportunity to combine hands-on execution and leadership by helping defining the Recruiting function at SendBird. We are assembling a dream team and are eager to meet driven candidates who crave impact, thrive in ambiguity and want to experience a start-up shifting into hyper growth.


<li>Manage and drive a full recruitment cycle for technical roles from sourcing to offer acceptance.&nbsp;</li><li>Find, engage, and activate passive candidates through the use of Boolean, LinkedIn and other search techniques.&nbsp;</li><li>Screen resumes and interview candidates to match experience to openings</li><li>Strategize different ways to build talent pipelines and execute on tactical research, referral generation, events, and sourcing campaigns.</li><li>Develop strong relationships with candidates, understanding their needs, and maintain quality communications throughout the hiring process regardless of outcome.</li><li>Lead interview teams through debriefs and support in making hiring decisions.</li><li>Optimize our hiring process and internal workflows; help us create a scalable process that ensures alignment and an outstanding candidate experience.</li><li>Manage relationships with hiring platforms and agencies; help us determine ROI and ultimately, build out passive and active talent pools to replace outsourced candidate channels.</li><li>Leverage our ATS (Lever) to ensure effective and efficient results-driven recruiting processes.</li>

<li>You don’t think of recruiting as transactional.&nbsp;</li><li>You act as a champion for candidates throughout their interviewing journey by understanding their motivations and ensuring they feel supported and set up for success.&nbsp;</li><li>You are passionate about building teams and connecting people to the right opportunities.&nbsp;</li><li>You keep diversity top of mind and continually look for ways to discover and engage with talent from underrepresented backgrounds to drive our values forward.</li><li>You are naturally intuitive and use this skill in a balanced way when screening and assessing whether a candidate’s skills and motivations align with our core values and business needs.</li><li>You are able to articulate a company’s value proposition in a way that resonates with candidates and can help them recognize how a role fits into their personal and professional goals.&nbsp;</li><li>You are exceptionally organized and a master at multitasking.&nbsp;</li><li>You understand the importance of having flawless coordination and attention to detail.&nbsp;</li><li>Strong alignment with our <a href="http://www.sendbird.com/about" class="postings-link">core values</a>.</li>

<li>3+ years full-cycle technical recruiting experience, preferably in high-growth environments.&nbsp;</li><li>Proven track record sourcing and hiring passive candidates.</li><li>Experience building out engineering teams in a scaling environment.</li><li>Sharp interview skills with ability to screen for both technical and value alignment qualities.</li><li>Strong understanding of current competitive job market.&nbsp;</li><li>Strong understanding of compensation, techniques and methodologies.</li><li>Ability to craft compelling job descriptions and external messaging.</li><li>Familiarity with relevant tools and programs (e.g., applicant tracking systems, LinkedIn, referral programs, and job boards).</li>

<div><span style="font-size: 11pt">SendBird is powering chat for the most innovative companies in the world. We are on an incredible growth trajectory and are looking for our first Head of People and Culture in our APAC headquarters to help us create and deliver a seamless experience across the entire employee lifecycle. This role contributes to the health and success of the company by &nbsp;and implementing processes, systems, policies, and programs that help our team develop and thrive.   </span></div><div><br></div><div><span style="font-size: 11pt">Reporting to the CFO, you will partner closely with our founders, and People &amp; Talent team to ensure that each function has the right talent, structure, culture, and processes in place. </span></div><div><br></div><div><span style="font-size: 11pt">This position is based in SendBird’s APAC office in Seoul, South Korea.</span></div>

SendBird is powering chat for the most innovative companies in the world. We are on an incredible growth trajectory and are looking for our first Head of People and Culture in our APAC headquarters to help us create and deliver a seamless experience across the entire employee lifecycle. This role contributes to the health and success of the company by  and implementing processes, systems, policies, and programs that help our team develop and thrive.   

Reporting to the CFO, you will partner closely with our founders, and People & Talent team to ensure that each function has the right talent, structure, culture, and processes in place. 

This position is based in SendBird’s APAC office in Seoul, South Korea.


<li>Partner with a cross-functional group to design and execute local and global strategy for how we hire, onboard, develop, motivate, and retain our team.&nbsp;</li><li>Provide insightful data to guide decision-making and offer proactive solutions around programs including compensation, performance, management, and talent programs.&nbsp;</li><li>Coach managers and leaders on all things people-related, such as performance management &amp; mentoring, employee relations, leveling, and organizational development.</li><li>Advise and consult management on SendBird policies and local labor laws, in collaboration with fellow People and Culture team members and legal counsel as necessary.</li><li>Help lead our culture efforts across all offices, working closely with cross-functional stakeholders to establish new hire onboarding programs.&nbsp;</li><li>Act as an advocate and resource for SendBird employees in our Seoul office and beyond.</li>

<li>You have a passion for helping people do their best work. You nurture this passion by reading broadly in the areas of HR strategy, motivation, well-being, behavior change, and organizational development.&nbsp;</li><li>You have a strong desire to understand all parts of the business, from product roadmap, sales numbers and metrics to the history on each employee and why they joined the company.</li><li>You are flexible, fast-moving, execution-oriented; you have a track record of "getting it done" on time and accurately.</li><li>You are a clear and compelling communicator with a talent for helping others understand how people decisions get made. You can create, stand and deliver (or facilitate) a presentation to any level, size of audience.&nbsp;</li><li>You are looking for a role that is equal parts strategy and execution. You are excited about leading and building out this function in our Seoul office and are ready to be hands-on.</li><li>You can influence, engage, and partner closely with appropriate business partners across all levels of the organization to get things done.&nbsp;</li><li>You know when to listen and are not afraid to speak up.</li><li>Strong alignment with our <a href="http://www.sendbird.com/about" class="postings-link">core values</a>.&nbsp;</li>

<li>At least six years in a Human Resources role, preferably with a mix of experience in fast-growing startup companies and more established organizations within the tech industry.</li><li>Understanding of current legal, regulatory and governmental labor environment.</li><li>Experience working within a global organization and coordinating across offices to roll out people programs.&nbsp;</li><li>Fluent in written and spoken Korean and English.&nbsp;</li>

<div><b>At SendBird</b>, we are building the most scalable and powerful chat API in the world. We have customers from over 150 countries around the world and serve a truly wide-range of use-cases across communities, marketplaces, on-demand services, games, and e-commerce.</div><div><br></div><div>We are working with some of the hottest (and the toughest) customers in every industry, and since graduating Y Combinator in 2016, SendBird has become one of the fastest growing startups in Silicon Valley.</div><div><br></div><div>SendBird is headquartered in San Mateo, California and has an APAC office in Seoul, South Korea. </div><div>This position is for the APAC Seoul office.&nbsp;</div><div><br></div><div><br></div><div><br></div>

At SendBird, we are building the most scalable and powerful chat API in the world. We have customers from over 150 countries around the world and serve a truly wide-range of use-cases across communities, marketplaces, on-demand services, games, and e-commerce.

We are working with some of the hottest (and the toughest) customers in every industry, and since graduating Y Combinator in 2016, SendBird has become one of the fastest growing startups in Silicon Valley.

SendBird is headquartered in San Mateo, California and has an APAC office in Seoul, South Korea. 
This position is for the APAC Seoul office. 





<li>Partner with hiring teams to build effective sourcing, assessment, and closing approaches with an ability to manage customer expectations through a deep understanding of return investment.  </li><li>Establishes recruiting requirements by studying organization plans and objectives; meeting with hiring managers to discuss needs.</li><li>Builds applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites. </li><li>Determines applicant requirements by studying job description and job qualifications. </li><li>Attracts applicants by placing job advertisements; contacting recruiters, with marketer and job sites. </li><li>Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements.</li>

<li>1+ years of recruiting experience </li><li>Recruiting experience within the IT industry </li><li>Proven ability to deal with a fast-paced environment</li><li>Strong verbal and written communication skill</li><li>English proficiency for business collaboration</li><li>Strong alignment with company <a href="https://sendbird.com/our-core-values" class="postings-link">values</a></li>

<li>Experience working in Recruiting agency or Human Resource </li><li>Experience working with global customers and peers </li><div><br></div>

<div><span style="font-size: 11pt">At SendBird, we are building the most scalable and powerful chat API in the world. We have customers from over 150 countries around the world and serve a truly wide-range of use-cases across communities, marketplaces, on-demand services, games, and e-commerce.</span></div><div><br></div><div><span style="font-size: 11pt">We are working with some of the hottest (and the toughest) customers in every industry, and since graduating Y Combinator in 2016, SendBird has become one of the fastest growing startups in Silicon Valley.</span></div><div><span style="font-size: 11pt">SendBird is headquartered in San Mateo, California and has its APAC office in Seoul, South Korea.</span></div><div><br></div><div><span style="font-size: 11pt">We are looking for an experienced Strategic Account Executive who can support and grow our largest customers and continue to challenge them to increase in-app chat adoption as part of their core user experience in various use cases. We expect you to develop your own leads, transform the imagination of customers and developers, close and grow strategic mega-deals. We value a tenacious work ethic and being relentlessly resourceful.</span></div>

At SendBird, we are building the most scalable and powerful chat API in the world. We have customers from over 150 countries around the world and serve a truly wide-range of use-cases across communities, marketplaces, on-demand services, games, and e-commerce.

We are working with some of the hottest (and the toughest) customers in every industry, and since graduating Y Combinator in 2016, SendBird has become one of the fastest growing startups in Silicon Valley.
SendBird is headquartered in San Mateo, California and has its APAC office in Seoul, South Korea.

We are looking for an experienced Strategic Account Executive who can support and grow our largest customers and continue to challenge them to increase in-app chat adoption as part of their core user experience in various use cases. We expect you to develop your own leads, transform the imagination of customers and developers, close and grow strategic mega-deals. We value a tenacious work ethic and being relentlessly resourceful.


<li>Close and grow strategic accounts in a fast-paced and high-intensity environment </li><li>Maintain an extremely high level of customer-focused readiness and activities</li><li>Be willing and able to help grow the company in a multifaceted environment</li>

<li>Technology field face to face sales experience working with developers and product manager</li><li>Demonstrated ability to close large complex sales opportunities</li><li>Exceptional verbal and written communication</li><li>Understanding of SDK/API business and/or a quick learner in B2B technology product space</li><li>Relentless work ethic and dedication towards customers</li><li>Fast learner with a high level of energy, positivity, and curiosity</li><li>Strong alignment with company <a href="https://sendbird.com/our-core-values" class="postings-link">values</a></li>

<li>Experience selling cloud-based and/or middle-ware solutions to developers and product managers</li><li>Experience in vertical industries (communities, live-streaming, on-demand, e-commerce, gaming, etc.)</li><li>Experience being a product manager for mobile applications</li>

<div><span style="font-size: 11pt">At SendBird, we are building the most scalable and powerful chat API in the world. We have customers from over 150 countries around the world and serve a truly wide-range of use-cases across communities, marketplaces, on-demand services, games, and e-commerce.</span></div><div><br></div><div><span style="font-size: 11pt">We are working with some of the hottest (and the toughest) customers in every industry, and since graduating Y Combinator in 2016, SendBird has become one of the fastest growing startups in Silicon Valley.</span></div><div><br></div><div><span style="font-size: 11pt">SendBird is headquartered in San Mateo, California and has its APAC office in Seoul, South Korea.</span></div><div><br></div><div>We are looking for a <b>Sales Engineer</b> who is both highly technical and has strong business acumen. You should have a passion for designing, building, and selling technology solutions to a wide variety of innovative enterprises. You should love engaging with customers, building relationships, and driving the technical sales cycle.</div><div><br></div><div>The perfect candidate is at ease sitting down with developers, product managers, and C-level executives and advising them on the best ways to utilize cloud communications technology. You should have at least three years of Sales Engineering experience in with a highly technical product such as a developer platform, database technology or similar technology with a developer audience and a post-sale integration cycle.</div><div><br></div><div>You will be working closely with the sales team, product management, and customers to craft innovative, flexible, and scalable solutions that help customers transform their chat and messaging strategy through the adoption of the SendBird platform.&nbsp;&nbsp;</div><div><br></div><div>Throughout the sales lifecycle, you will build confidence in the SendBird product by articulating the value of our platform. You will inspire customers by building and delivering presentations that open their eyes to the value and potential of using SendBird.&nbsp;</div>

At SendBird, we are building the most scalable and powerful chat API in the world. We have customers from over 150 countries around the world and serve a truly wide-range of use-cases across communities, marketplaces, on-demand services, games, and e-commerce.

We are working with some of the hottest (and the toughest) customers in every industry, and since graduating Y Combinator in 2016, SendBird has become one of the fastest growing startups in Silicon Valley.

SendBird is headquartered in San Mateo, California and has its APAC office in Seoul, South Korea.

We are looking for a Sales Engineer who is both highly technical and has strong business acumen. You should have a passion for designing, building, and selling technology solutions to a wide variety of innovative enterprises. You should love engaging with customers, building relationships, and driving the technical sales cycle.

The perfect candidate is at ease sitting down with developers, product managers, and C-level executives and advising them on the best ways to utilize cloud communications technology. You should have at least three years of Sales Engineering experience in with a highly technical product such as a developer platform, database technology or similar technology with a developer audience and a post-sale integration cycle.

You will be working closely with the sales team, product management, and customers to craft innovative, flexible, and scalable solutions that help customers transform their chat and messaging strategy through the adoption of the SendBird platform.  

Throughout the sales lifecycle, you will build confidence in the SendBird product by articulating the value of our platform. You will inspire customers by building and delivering presentations that open their eyes to the value and potential of using SendBird. 


<li><b>Partnering in sales meetings -</b> You will partner with the sales representative in emails, calls, video conferences and on-site sales meetings through the entire deal process, working as in equal in support of the rep to close the business.</li><li><b>Leading technical meetings </b>- SendBird is a technology platform and during the sales cycle conversations with engineers and architects will come up. You will be responsible for knowing the entire platform with enough mastery to to assist in a technical evaluation.</li><li><b>Designing &amp; delivering presentations &amp; demos</b> - You will need to be comfortable creating presentations &amp; demos mapped at the appropriate altitude of your audience, balancing and blending technical details, features / benefits, differentiation etc.</li><li><b>Overcoming objections </b>- You must be able to think on your feet to eliminates sales obstacles using creative and adaptive approaches.</li><li><b>Designing solutions architecture </b>- SendBird as a technology platform enables the creation of powerful conversational solutions to a wide variety of business problems. You will be responsible for taking design &amp; requirements from customers and mapping them onto the SendBird technology to help establish fit and scope level of effort.</li><li><b>Responding to security inquiries </b>- Security is extremely important to SendBird customers. You will be responsible for articulating our security story and responding to security reviews. This includes speaking to conformance with security / compliance frameworks including HIPAA, SOC2, and ISO 27001.</li><li><b>Contributing to RFP responses </b>- Many of SendBird's opportunities are part of structured RFI / RFP processes. You will work with the account executive to prepare strong responses.</li><li><b>Conducting competitive analysis</b> - The messaging space is competitive and fast moving. You must be prepared to rapidly analyze and speak to competitive differentiation.</li><li><b>Knowing the roadmap -</b> Prospects are always interested in where we are headed. You must be able to walk the line of telling our story without overpromising.</li>

<li>3+ years of sales engineering experience</li><li>Deeper understanding API / SDK products</li><li>Knowledge of a broad range of web and platforms including JavaScript, iOS, Android, React Native, etc.</li><li>Understanding of security basics and core architectural concepts such as REST, SOA and event driven application architectures</li><li>Proficiency with one or more programming language such as JavaScript, Java, Swift, Ruby, or Python</li><li>Availability to travel as necessary to visit prospects and customers</li><li>Native English speaker with strong verbal and written communication skills</li>

<div>At SendBird, we are building the most scalable and powerful chat API in the world. We have customers from over 30 countries around the world and serve a wide-range of use-cases across communities, marketplaces, on-demand services, games, and e-commerce. We are working with some of the best customers in every industry, and since graduating Y Combinator in 2016, we have become one of the fastest growing startups in Silicon Valley.</div><div><br></div><div>SendBird is headquartered in San Mateo, California and have an APAC office in Seoul, South Korea. This position is for the San Mateo office.</div><div><br></div><div>We are looking for an experienced <b>Account Executive (APAC)</b> who can consult with our customers and challenge them to incorporate messaging as part of their user experience. You will develop your own leads, transform the imagination of customers and developers, and close mid-market and enterprise-level deals. We value a tenacious work ethic and relentlessly resourceful people.</div>

At SendBird, we are building the most scalable and powerful chat API in the world. We have customers from over 30 countries around the world and serve a wide-range of use-cases across communities, marketplaces, on-demand services, games, and e-commerce. We are working with some of the best customers in every industry, and since graduating Y Combinator in 2016, we have become one of the fastest growing startups in Silicon Valley.

SendBird is headquartered in San Mateo, California and have an APAC office in Seoul, South Korea. This position is for the San Mateo office.

We are looking for an experienced Account Executive (APAC) who can consult with our customers and challenge them to incorporate messaging as part of their user experience. You will develop your own leads, transform the imagination of customers and developers, and close mid-market and enterprise-level deals. We value a tenacious work ethic and relentlessly resourceful people.


<li>Close mid-market and enterprise level customers in a fast paced and high-intensity environment </li><li>Quickly build and nurture a 3-5x qualified sales pipeline </li><li>Maintain extremely high level of customer focused readiness and activities </li><li>Be willing and able to help grow the company in a multifaceted environment</li>

<li>3-5 years of technology sales experience </li><li>Relentless work ethic and dedication towards customers </li><li>A fast learner with high level of energy, positivity, and a sense of humor </li><li>Strong alignment with company <a href="https://sendbird.com/our-core-values" class="postings-link">values</a></li>

<li>Formal SaaS sales training at an extremely competitive sales environment </li><li>Experience at a top-notch professional firm (investment banking, management consulting, etc) </li><li>Experience selling cloud-based and/or middle-ware solutions </li><li>Experience selling to enterprise-level developers and product teams </li><li>Experience in vertical industries (communities, live-streaming, on-demand, ecommerce, gaming, etc.) </li>

<div>At SendBird, we are building the most scalable and powerful chat API in the world. We have customers from over 30 countries around the world and serve a wide-range of use-cases across communities, marketplaces, on-demand services, games, and e-commerce. We are working with some of the best customers in every industry, and since graduating Y Combinator in 2016, we have become one of the fastest growing startups in Silicon Valley.</div><div><br></div><div>SendBird is headquartered in San Mateo, California and have an APAC office in Seoul, South Korea. This position is for the San Mateo office.</div><div><br></div><div>As a <b>Customer Success Manager</b>, you share our vision of endless tenacity for customers. You will own and manage customer relationships to drive adoption, retention and growth.&nbsp;</div>

At SendBird, we are building the most scalable and powerful chat API in the world. We have customers from over 30 countries around the world and serve a wide-range of use-cases across communities, marketplaces, on-demand services, games, and e-commerce. We are working with some of the best customers in every industry, and since graduating Y Combinator in 2016, we have become one of the fastest growing startups in Silicon Valley.

SendBird is headquartered in San Mateo, California and have an APAC office in Seoul, South Korea. This position is for the San Mateo office.

As a Customer Success Manager, you share our vision of endless tenacity for customers. You will own and manage customer relationships to drive adoption, retention and growth. 


<li>Understand customer KPI and goals&nbsp;</li><li>Proactively make strategic recommendations that deliver ROI throughout the customer’s journey&nbsp;</li><li>Drive account growth and expansion by developing an understanding of SendBird’s products and features, and aligning them to customers needs</li><li>Create and deliver consultative business reviews that offer insights which result in potential expansion opportunities</li><li>Monitor customer usage trends and proactively reach out with helpful recommendations</li><li>Meet with customers in-person to discover and understand their needs as well as provide guidance</li><li>Own the customer relationship and journey from onboarding to renewal</li><li>Work cross-functionally with Sales, Marketing and Engineering</li>

<li>Ideally 3+ years of experience in Customer Success, Management Consulting, Business Development, or a client-facing role&nbsp;</li><li>Exceptional communication and presentation skills to all levels of management</li><li>Ability to create structure in ambiguous situations and design effective processes</li><li>Passion for technology and for contributing to a fast-growing SaaS company</li><li>Experience working with cross-functional teams (e.g. Sales, Product, Marketing, Engineering)</li><li>Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption</li><li>Someone who understands the nature of working at a startup company</li><li>Strong interpersonal skills and experience building strong internal and external relationships</li><li>Diplomacy, tact, and poise under pressure when working with customers</li><li>Alignment with our 7 core values&nbsp;</li>

<li>Experience working for a SaaS startup</li><li>Experience working with SalesForce</li><li>Experience working with ChurnZero</li>

<li><b>Partnering in sales meetings -</b> You will partner with the sales representative in emails, calls, video conferences and on-site sales meetings through the entire deal process, working as in equal in support of the rep to close the business.</li><li><b>Leading technical meetings </b>- SendBird is a technology platform and during the sales cycle conversations with engineers and architects will come up. You will be responsible for knowing the entire platform with enough mastery to assist in a technical evaluation.</li><li><b>Designing &amp; delivering presentations &amp; demos</b> - You will need to be comfortable creating presentations &amp; demos mapped at the appropriate altitude of your audience, balancing and blending technical details, features / benefits, differentiation etc.</li><li><b>Overcoming objections </b>- You must be able to think on your feet to eliminates sales obstacles using creative and adaptive approaches.</li><li><b>Designing solutions architecture </b>- SendBird as a technology platform enables the creation of powerful conversational solutions to a wide variety of business problems. You will be responsible for taking design &amp; requirements from customers and mapping them onto the SendBird technology to help establish fit and scope level of effort.</li><li><b>Responding to security inquiries </b>- Security is extremely important to SendBird customers. You will be responsible for articulating our security story and responding to security reviews. This includes speaking to conformance with security / compliance frameworks including HIPAA, SOC2, and ISO 27001.</li><li><b>Contributing to RFP responses </b>- Many of SendBird's opportunities are part of structured RFI / RFP processes. You will work with the account executive to prepare strong responses.</li><li><b>Conducting competitive analysis</b> - The messaging space is competitive and fast moving. You must be prepared to rapidly analyze and speak to competitive differentiation.</li><li><b>Knowing the roadmap -</b> Prospects are always interested in where we are headed. You must be able to walk the line of telling our story without overpromising.</li>

<li>3+ years of sales engineering experience</li><li>A deeper understanding of API / SDK products</li><li>Knowledge of a broad range of web and platforms including JavaScript, iOS, Android, React Native, etc.</li><li>Understanding of security basics and core architectural concepts such as REST, SOA and event driven application architectures</li><li>Proficiency with one or more programming language such as JavaScript, Java, Swift, Ruby, or Python</li><li>Availability to travel as necessary to visit prospects and customers</li><li>Native English speaker with strong verbal and written communication skills</li>

<div>At SendBird, we are building the most scalable and powerful chat API in the world. We have customers from over 30 countries around the world and serve a wide-range of use-cases across communities, marketplaces, on-demand services, games, and e-commerce. We are working with some of the best customers in every industry, and since graduating Y Combinator in 2016, we have become one of the fastest growing startups in Silicon Valley.</div><div><br></div><div>SendBird is headquartered in San Mateo, California and have an APAC office in Seoul, Korea. This position is for the APAC office located in Seoul, Korea.</div><div><br></div><div>We are looking for an experienced <b>Customer Success Manager (APAC) </b>who can manage and own the relationship with multiple customers to support customers and drive top-notch product adoption leading to renewals, expansion, and ultimately successful customers. We value a tenacious work ethic and being relentlessly resourceful.</div>

At SendBird, we are building the most scalable and powerful chat API in the world. We have customers from over 30 countries around the world and serve a wide-range of use-cases across communities, marketplaces, on-demand services, games, and e-commerce. We are working with some of the best customers in every industry, and since graduating Y Combinator in 2016, we have become one of the fastest growing startups in Silicon Valley.

SendBird is headquartered in San Mateo, California and have an APAC office in Seoul, Korea. This position is for the APAC office located in Seoul, Korea.

We are looking for an experienced Customer Success Manager (APAC) who can manage and own the relationship with multiple customers to support customers and drive top-notch product adoption leading to renewals, expansion, and ultimately successful customers. We value a tenacious work ethic and being relentlessly resourceful.


<li>Work closely with account executives to own the customer relationship and journey from onboarding to renewal</li><li>Support customers with both technical and usability inquiries, while coordinating the implementation and live production environment support with the engineering team</li><li>Deliver critical materials and insights for customers for a successful adoption of in-app chat along multiple iterations of the product/feature lifecycle</li><li>Be willing and able to help grow the company in a multifaceted environment</li>

<li>3-7 years of technology customer success experience facing developers and product managers</li><li>Exceptional with verbal and written communication</li><li>Deep understanding of SDK/API business and/or a quick learner in B2B technology product space</li><li>Relentless work ethic and dedication towards customers </li><li>A fast learner with a high level of energy, positivity, and a sense of humor</li><li>English native who can cover Indonesia, UAE, Singapore, Vietnam, Japan, and India</li><li>Strong alignment with company <a href="https://sendbird.com/our-core-values" class="postings-link">values</a></li>

<li>Formal SaaS customer success or sales training at an extremely competitive environment </li><li>Experience at a top-notch professional firm (investment banking, management consulting, etc) </li><li>Experience supporting customers with cloud-based and/or middle-ware solutions </li><li>Experience supporting customers that are enterprise-level developers and product teams </li><li>Experience in vertical industries (communities, live-streaming, on-demand, e-commerce, gaming, etc.)</li><li>Experience in being a product manager for any mobile applications </li>

<div><b>At SendBird,</b> we are building the most scalable and powerful chat API in the world. We have customers from over 150 countries around the world serving a truly wide-range of use cases across communities, marketplaces, on-demand services, games, and ecommerce.</div><div><br></div><div>We are working with some of the hottest (and the toughest) customers in every industry, and since graduating Y Combinator in 2016, SendBird has become one of the fastest growing startups in Silicon Valley.</div><div><br></div><div>SendBird is headquartered in San Mateo, California and has its APAC office in Seoul, South Korea.</div><div><br></div><div>We are looking for an experienced <b>Account Executive</b> who can consult with our customers and challenge them to incorporate in-app chat as part of their user experience. We expect you to develop your own leads, transform the imagination of customers and developers, and close mid-market and enterprise-level deals. We value a tenacious work ethic and being relentlessly resourceful.</div><div><br></div>

At SendBird, we are building the most scalable and powerful chat API in the world. We have customers from over 150 countries around the world serving a truly wide-range of use cases across communities, marketplaces, on-demand services, games, and ecommerce.

We are working with some of the hottest (and the toughest) customers in every industry, and since graduating Y Combinator in 2016, SendBird has become one of the fastest growing startups in Silicon Valley.

SendBird is headquartered in San Mateo, California and has its APAC office in Seoul, South Korea.

We are looking for an experienced Account Executive who can consult with our customers and challenge them to incorporate in-app chat as part of their user experience. We expect you to develop your own leads, transform the imagination of customers and developers, and close mid-market and enterprise-level deals. We value a tenacious work ethic and being relentlessly resourceful.



<li>Close mid-market or enterprise-level customers in a fast-paced and high-intensity environment&nbsp;</li><li>Quickly build and nurture a 3-5x qualified sales pipeline&nbsp;</li><li>Maintain an extremely high level of customer-focused readiness and activities&nbsp;</li><li>Be willing and able to help grow the company in a multifaceted environment</li>

<li>3 - 7 years of technology sales experience facing developers and product managers</li><li>Exceptional with verbal and written communication</li><li>Deep understanding of SDK/API business and/or a quick learner in B2B technology product space</li><li>Relentless work ethic and dedication towards customers&nbsp;</li><li>A fast learner with a high level of energy, positivity, and a sense of humor</li><li>English native who can cover Indonesia, UAE, Singapore, Vietnam, Japan, and India</li><li>Strong alignment with company values&nbsp;</li>

<li>Formal SaaS sales training at an extremely competitive sales environment&nbsp;</li><li>Experience at a top-notch professional firm (investment banking, management consulting, etc)&nbsp;</li><li>Experience selling cloud-based and/or middle-ware solutions&nbsp;</li><li>Experience selling to enterprise-level developers and product teams&nbsp;</li><li>Experience in vertical industries (communities, live-streaming, on-demand, e-commerce, gaming, etc.)</li><li>Experience in being a product manager for any mobile applications&nbsp;</li>

<div>At SendBird, we are building the most scalable and powerful chat API in the world. We have customers from over 150 countries around the world and serve a truly wide-range of use-cases across communities, marketplaces, on-demand services, games, and e-commerce.</div><div><br></div><div>We are working with some of the hottest (and the toughest) customers in every industry, and since graduating Y Combinator in 2016, SendBird has become one of the fastest growing startups in Silicon Valley.</div><div><br></div><div>SendBird is headquartered in Redwood City, California and has its APAC office in Seoul, South Korea.</div><div><br></div><div>We are looking for a <b>Sales Development Representative</b> who shows a high-level of energy, a strong technical understanding, and can create real opportunities with mid-market and enterprise customers. You will play a critical role in our sales team by prospecting, discovering, and expanding business opportunities. You will identify the right customers, qualify them, help nurture the long-term relationship and convert them to real opportunities. We expect you to have the drive to achieve ambitious goals, and yet work with the team to streamline operational excellence.</div>

At SendBird, we are building the most scalable and powerful chat API in the world. We have customers from over 150 countries around the world and serve a truly wide-range of use-cases across communities, marketplaces, on-demand services, games, and e-commerce.

We are working with some of the hottest (and the toughest) customers in every industry, and since graduating Y Combinator in 2016, SendBird has become one of the fastest growing startups in Silicon Valley.

SendBird is headquartered in Redwood City, California and has its APAC office in Seoul, South Korea.

We are looking for a Sales Development Representative who shows a high-level of energy, a strong technical understanding, and can create real opportunities with mid-market and enterprise customers. You will play a critical role in our sales team by prospecting, discovering, and expanding business opportunities. You will identify the right customers, qualify them, help nurture the long-term relationship and convert them to real opportunities. We expect you to have the drive to achieve ambitious goals, and yet work with the team to streamline operational excellence.


<li>Build a global sales pipeline for Enterprise and Mid-market account executives in a fast paced and high-intensity environment </li><li>Quickly identify key contacts for target accounts, and firmly build the foundations for sales engagement </li><li>Build out top-notch deliverable content for each opportunity, ie. case studies, screencasts, presentations, demo hacks </li><li>Manage, track and report sales activities and results using Salesforce</li>

<li>Prior experience in lead generation, sales and/or marketing </li><li>Excellent communication and writing skills (<b>must be a English native speaker</b>)</li><li>Relentless work ethic and dedication towards customers </li><li>A fast learner with high level of energy, positivity, and a sense of humor </li><li>Strong alignment with company values</li>

<li>Tech-savvy and/or previous experience with web and mobile development projects </li><li>Formal SaaS lead generation training at an extremely competitive sales environment  </li><li>Experience generating leads for cloud-based and/or middle-ware solutions  </li><li>Experience in vertical industries (communities, live-streaming, on-demand, e-commerce, gaming, etc.)</li>

Sales Development Representative (APAC) | Seoul

<div><span style="font-size: 11pt">At SendBird, we are building the most scalable and powerful chat API in the world. We have customers from over 150 countries around the world and serve a truly wide-range of use-cases across communities, marketplaces, on-demand services, games, and e-commerce.</span></div><div><br></div><div><span style="font-size: 11pt">We are working with some of the hottest (and the toughest) customers in every industry, and since graduating Y Combinator in 2016, SendBird has become one of the fastest growing startups in Silicon Valley.</span></div><div><br></div><div><span style="font-size: 11pt">SendBird is headquartered in San Mateo, California and has its APAC office in Seoul, South <a href="http://Korea.This">Korea.This</a> position is based in SendBird’s APAC office in Seoul, South Korea.</span></div><div><br></div><div><span style="font-size: 11pt">We are looking for an experienced Account Executive who can consult with our customers and challenge them to incorporate in-app chat as part of their user experience. We expect you to develop your own leads, transform the imagination of customers and developers, and close mid-market and enterprise-level deals. We value a tenacious work ethic and being relentlessly resourceful.</span></div>

At SendBird, we are building the most scalable and powerful chat API in the world. We have customers from over 150 countries around the world and serve a truly wide-range of use-cases across communities, marketplaces, on-demand services, games, and e-commerce.

We are working with some of the hottest (and the toughest) customers in every industry, and since graduating Y Combinator in 2016, SendBird has become one of the fastest growing startups in Silicon Valley.

SendBird is headquartered in San Mateo, California and has its APAC office in Seoul, South Korea.This position is based in SendBird’s APAC office in Seoul, South Korea.

We are looking for an experienced Account Executive who can consult with our customers and challenge them to incorporate in-app chat as part of their user experience. We expect you to develop your own leads, transform the imagination of customers and developers, and close mid-market and enterprise-level deals. We value a tenacious work ethic and being relentlessly resourceful.


<li>Close mid-market or enterprise-level customers in a fast-paced and high-intensity environment </li><li>Quickly build and nurture a 3-5x qualified sales pipeline </li><li>Maintain an extremely high level of customer-focused readiness and activities </li><li>Be willing and able to help grow the company in a multifaceted environment</li>

<li>3-7 years of technology sales experience facing developers, product managers and IT leaders, with a strong network in the Korean market</li><li>Exceptional with verbal and written communication</li><li>Deep understanding of SDK/API business and/or a quick learner in B2B technology product space</li><li>Relentless work ethic and dedication towards customers</li><li>A fast learner with a high level of energy, positivity, and a sense of humor</li><li>Strong alignment with company <a href="https://sendbird.com/our-core-values">values</a></li>

<li>Formal SaaS sales training at an extremely competitive sales environment </li><li>Experience at a top-notch professional firm (investment banking, management consulting, etc) </li><li>Experience selling cloud-based and/or middle-ware solutions </li><li>Experience selling to enterprise-level developers and product teams</li><li>Experience in vertical industries (communities, live-streaming, on-demand, e-commerce, gaming, etc.)</li>

<div><span style="font-size: 11pt">At SendBird, we are building the most scalable and powerful chat API in the world. We have customers from over 150 countries around the world and serve a truly wide-range of use-cases across communities, marketplaces, on-demand services, games, and e-commerce.</span></div><div><br></div><div><span style="font-size: 11pt">We are working with some of the hottest (and the toughest) customers in every industry, and since graduating Y Combinator in 2016, SendBird has become one of the fastest growing startups in Silicon Valley.</span></div><div><br></div><div><span style="font-size: 11pt">SendBird is headquartered in San Mateo, California and has its APAC office in Seoul, South Korea.</span></div><div><b><span style="font-size: 11pt">This position is based in SendBird’s APAC office in Seoul, South Korea.</span></b></div><div><br></div><div><span style="font-size: 11pt">We are looking for an experienced Account Executive who can consult with our customers and challenge them to incorporate in-app chat as part of their user experience. We expect you to develop your own leads, transform the imagination of customers and developers, and close mid-market and enterprise-level deals. We value a tenacious work ethic and being relentlessly resourceful.</span></div>

At SendBird, we are building the most scalable and powerful chat API in the world. We have customers from over 150 countries around the world and serve a truly wide-range of use-cases across communities, marketplaces, on-demand services, games, and e-commerce.

We are working with some of the hottest (and the toughest) customers in every industry, and since graduating Y Combinator in 2016, SendBird has become one of the fastest growing startups in Silicon Valley.

SendBird is headquartered in San Mateo, California and has its APAC office in Seoul, South Korea.
This position is based in SendBird’s APAC office in Seoul, South Korea.

We are looking for an experienced Account Executive who can consult with our customers and challenge them to incorporate in-app chat as part of their user experience. We expect you to develop your own leads, transform the imagination of customers and developers, and close mid-market and enterprise-level deals. We value a tenacious work ethic and being relentlessly resourceful.


<li><b>Become SendBird's very first Japan focused Account Executive</b></li><li>Close mid-market or enterprise-level customers in a fast-paced and high-intensity environment </li><li>Quickly build and nurture a 3-5x qualified sales pipeline </li><li>Maintain an extremely high level of customer-focused readiness and activities </li><li>Be willing and able to help grow the company in a multifaceted environment</li>

<li>3-7 years of technology sales experience facing developers and product managers</li><li>Exceptional with verbal and written communication</li><li>Deep understanding of SDK/API business and/or a quick learner in B2B technology product space</li><li>Relentless work ethic and dedication towards customers </li><li>A fast learner with a high level of energy, positivity, and a sense of humor</li><li>Japanese native who is bilingual in either English or Korean who can cover the Japanese market</li><li>Strong alignment with company <a href="https://sendbird.com/our-core-values" class="postings-link">values</a></li>

<li>Formal SaaS sales training at an extremely competitive sales environment </li><li>Experience at a top-notch professional firm (investment banking, management consulting, etc) </li><li>Experience selling cloud-based software development tools and/or middle-ware solutions</li><li>Experience selling to enterprise-level developers and product teams </li><li>Experience in vertical industries (communities, live-streaming, on-demand, e-commerce, gaming, etc.)</li><li>Experience in being a product manager for any mobile applications </li>

<div><b>At SendBird</b>, we are building the most scalable and powerful chat API in the world. We have customers from over 150 countries around the world and serve a truly wide-range of use-cases across communities, marketplaces, on-demand services, games, and e-commerce.</div><div><br></div><div>We are working with some of the hottest (and the toughest) customers in every industry, and since graduating Y Combinator in 2016, SendBird has become one of the fastest growing startups in Silicon Valley.</div><div><br></div><div>SendBird is headquartered in San Mateo, California and has its APAC office in Seoul, South Korea.</div><div><br></div><div>We are looking for an experienced <b>Strategic Account Executive </b>who can support and grow our largest customers and continue to challenge them to increase in-app chat adoption as part of their core user experience in various use cases. We expect you to develop your own leads, transform the imagination of customers and developers, close and grow strategic mega-deals. We value a tenacious work ethic and being relentlessly resourceful.</div>

At SendBird, we are building the most scalable and powerful chat API in the world. We have customers from over 150 countries around the world and serve a truly wide-range of use-cases across communities, marketplaces, on-demand services, games, and e-commerce.

We are working with some of the hottest (and the toughest) customers in every industry, and since graduating Y Combinator in 2016, SendBird has become one of the fastest growing startups in Silicon Valley.

SendBird is headquartered in San Mateo, California and has its APAC office in Seoul, South Korea.

We are looking for an experienced Strategic Account Executive who can support and grow our largest customers and continue to challenge them to increase in-app chat adoption as part of their core user experience in various use cases. We expect you to develop your own leads, transform the imagination of customers and developers, close and grow strategic mega-deals. We value a tenacious work ethic and being relentlessly resourceful.


<li>Close and grow strategic accounts in a fast-paced and high-intensity environment </li><li>Maintain an extremely high level of customer-focused readiness and activities </li><li>Be willing and able to help grow the company in a multifaceted environment</li>

<li>Technology field sales experience facing developers and product managers subscribed $1M+ annual subscriptions</li><li>Exceptional with verbal and written communication</li><li>Deep understanding of SDK/API business and/or a quick learner in B2B technology product space</li><li>Relentless work ethic and dedication towards customers </li><li>A fast learner with a high level of energy, positivity, and a sense of humor</li><li>English native who can cover accounts in Indonesia, India, Singapore, Vietnam, and Japan</li><li>Strong alignment with company <a href="https://sendbird.com/our-core-values" class="postings-link">values</a></li>

<li>Experience selling cloud-based and/or middle-ware solutions to developers and product managers</li><li>Experience in vertical industries (communities, live-streaming, on-demand, e-commerce, gaming, etc.)</li><li>Experience in being a product manager for any mobile applications </li>

Join the SendBird team

Open Positions

Solutions Engineer

Software Engineer - Real-time Chat Platform

Software Engineer - Back-end Web

Developer Advocate

Solutions Engineer (APAC)

Software Engineer - iOS

Software Engineer - DevOps

Software Engineer - JavaScript

Software Engineer - Front-end Web

Software Engineer - Android

Software Engineer - .Net / Unity

Software Engineer - C++ / Windows

Professional Services Consultant (KR, 한국어)

BX Designer

UX/UI Designer

Marketing Operations Manager

Technical Recruiter

Head of People and Culture

Recruiter

Strategic Account Executive

Sales Engineer

Account Executive

Customer Success Manager

Sales Engineer (APAC)

Customer Success Manager (APAC)

Account Executive (APAC)

Sales Development Representative (APAC)

Account Executive (KR)

Account Executive (Japan)

Strategic Account Executive (APAC)

Strategic Account Executive (Singapore)