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OPERATIONAL MESSAGES

Protect your users with in-app messages

SMS is expensive, email is rife with phishing, and push notifications get dismissed. Meet in-app messages.

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Glovo logo
Glovo reduces order cancellations by 50% with Sendbird

Spain's leading food delivery service cuts order cancellations in half across 15M+ active users

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Secure and reliable

Deliver in-app messages for status updates or confirmations that are secure and reliable.

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Contextual to your app

Send personalized messages and real-time alerts in response to actions inside your app.

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Give customers a unified inbox

Unlike push notifications that get dismissed, or SMS which is outside of your app, in-app messages can persist inside an inbox for action later.

Keep customers informed every step of the way

Operations financial services Operations financial services
Financial services

Build customer trust and loyalty by delivering secure, timely messages such as payment confirmations or account alerts.

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Retail

Provide peace of mind for shoppers by communicating high-priority information such as transaction receipts and shipping status updates.

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Healthcare

Increase patient engagement through high-touch, personalized notifications for appointments, prescription pickup, and more.

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Travel & hospitality

Increase customer satisfaction and give peace of mind by pushing check-in alerts and itinerary changes.

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On-demand services

Reduce order cancellations with real-time updates on order status, driver location, and delivery timing.

Operations mediaentertainment Operations mediaentertainment
Media & entertainment

Drive user retention through custom, scheduled alerts and reminders based on behavior.