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AI agent
Introducing Sendbird's AI Agent for customer service

Discover Sendbird's AI Agent for customer service, an enterprise-grade omnichannel AI solution delivering personalized and reliable support at scale.

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John S. Kim
CEO & Co-Founder of Sendbird
AI agent vs chatbot
AI agent vs chatbot: Key differences explained

In the fast-evolving world of AI, it’s important to understand the differences between solutions so you don’t fall behind.

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Ian Heinig
Content Specialist
What is an AI agent
What is an AI agent?

An AI agent is an autonomous software that can perceive its environment, solve complex problems, and continuously learn from interactions without human input.

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Ian Heinig
Content Specialist

Case studies

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Tipti case study
How Tipti transformed grocery shopping in Ecuador with Sendbird's Chat

Explore how Tipti is redefining the grocery shopping experience in Ecuador with enhanced in-app chat communication powered by Sendbird.

Zofeur case study
Zofeur + Sendbird: Revolutionizing on-demand chauffeur services with mobile chat

Find out how Zofeur exceeded its goals for real-time communication, customer satisfaction, and scalability through its partnership with Sendbird.

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Salams chooses Sendbird to build user chat in its dating app

Learn how Sendbird's chat and moderation tools empowered Salams to build a safer, more scalable chat service for their dating app.

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