Develop an engaged network of supply and demand. Connect buyers and sellers in your app with real-time messaging so they can engage when it matters most.
The sooner a user trusts, the sooner they transact. Create engaging human connections so you ensure the best and most trusted user experience while consumers learn about products, services, and people.
Completed communication between buyers, sellers, and service providers creates the best opportunity to convert. Use notifications to keep the conversation moving, so users stay connected and never miss an opportunity to transact.
Sendbird’s interaction platform enables you to connect buyers and sellers on your marketplace app so they can engage at the right time. That’s why global marketplaces like Carousell, Dubizzle, Paytm, and Chegg power their chat with Sendbird.
Create and customize high-conversion chat & messaging experiences with Sendbird’s SDKs, API, and infrastructure. Connect users across multiple apps on any platform, mobile or web. Then as your marketplace flywheel spins, as your conversations and liquidity flow, Sendbird will help you keep pace with the momentum. Scale beyond a million buyers and sellers connected at once. Keep the conversation moving with push notifications. Engage users with voice and video conversations.
With over 144 million listings on its peer-to-peer marketplace, Carousel uses Sendbird to connect buyers to its growing supply-side. By replacing its in-house messaging with Sendbird, Carousel frees its engineers to spend time perfecting the product experience.
By providing a premium in-app communication experience, your marketplace will captivate more users and convert them without friction.
Message across multiple apps ∙ Multiple push certificates ∙ Sync real-time data across platforms
Start over a 100 million conversations per day per app
From features to compliance, Sendbird is committed to safety, privacy, and security. Sendbird offers both manual and automated moderation tools to protect your brand and marketplace.
User to user blocking ∙ Ban ∙ Mute ∙ Freeze bad actors ∙ Protection for your brand
Automated image and profanity filtering ∙ Spam flood protection ∙ TLS/AES encryption
HIPAA and HITECH ∙ ISO27001 ∙ EU-US Privacy Shield ∙ GDPR
Great marketplaces encourage users to respond to messages and inquiries. Keep conversations moving toward transaction.
Push-notifications ∙ Typing indicators ∙ Read receipts
Webhooks to build custom notifications or real-time features