SendBird gives your on-demand business the tools to deliver a premium chat, voice and video experience so you can create engaging and transparent booking and delivery experiences in your app. That’s why the most successful global on-demand businesses, like Gojek, Careem, OLA, and Delivery Hero, use SendBird.
No matter the difficulty, from order to delivery, SendBird enables your marketplace users to stay connected and informed. Integrate custom data to share locations, maps, and delivery status directly in chat. Or simply send a quick update. Then use conversation insights to improve user experiences. With SendBird’s interaction capabilities inside your app, stay on top of unexpected changes.
Gojek uses SendBird to connect 15 million users with service providers every week, and achieves 100 million successful transactions each month across 11 on-demand services.
When things don’t go perfectly, chat and voice ensures users are connected and coordinated. Connect vendor, customer, driver, and support with SendBird’s interaction capabilities across any platform
With custom notifications and communication data, you can optimize the best booking and delivery experience for your users and foster loyalty on your platform.
Building a great messaging experience requires a lot of effort. SendBird’s SDKs give you the tools to effortlessly implement a messaging platform your users know and love.