SendBird gives your marketplace the tools to deliver a premium messaging experience so you can create an engaging and transparent booking and delivery experience that will maximize the value of your users. That’s why the most successful global on-demand businesses, like Gojek and GoGoVan, use SendBird.
No matter the difficulty, from order to delivery, SendBird enables your entire marketplace to stay informed and satisfied. Integrate custom data to share locations, maps, and delivery status directly in messages. Or simply send a quick update. Then use chat data “analytics” to understand user behavior. With SendBird’s chat and messaging, nothing unexpected happens.
Gojek uses SendBird to connect 15 million users with service providers every week, and achieves 100 million successful transactions each month across 11 on-demand services.
When things don’t go perfectly, messaging ensures your marketplace is connected and coordinated. Connect vendor, customer, driver, and support with SendBird’s messaging across any platform
With notifications and chat data, you can optimize the best booking and delivery experience for your users and foster platform loyalty.
Building a great messaging experience requires a lot of effort. SendBird’s SDKs give you the tools to effortlessly implement a messaging platform your users know and love.