Skip to main content
Image 73

SENDBIRD FOR FINANCIAL SERVICES

Elevate digital customer experiences with in-app conversations

Turn a financial transaction into a lasting relationship.

Group 37539
Img financial Img financial
Paytm logo

“The MVP bar for chat is so high that we would have to invest significant resources with this product complexity, this feature complexity of real-time messaging... along with our existing complexities, Sendbird really offloaded all of that from us.”

Abhishek Madan, Head of Product at Paytm Insider

Build trust with added context around payments

Add important context to transaction history with the profile of who was paid along with a short chat around the purpose of payment.

Section 02 Build trust with added context around payments Section 02 Build trust with added context around payments
Provide immediate responses to customer inquiries

Answer customer questions right where the payment transaction happens. Make it easier and faster for consumers to seek the support they need when they need it.

Section 02 Provide immediate responses to customer inquiries Section 02 Provide immediate responses to customer inquiries
Extend your services to engage in a more convenient way

Offer personalized financial advisory sessions that are scheduled and conducted within your application to provide a safe, convenient and contactless alternative to meeting at a physical location.

Section 02 Extend your services to engage in a more convenient way Section 02 Extend your services to engage in a more convenient way

Secure in-app communication for trusted customer relationships

Section 05 Identity based transactions
Identity-based transactions
User-to-user chat
Business-to-user chat
Helpful notifications
Customer support
Advisory services
Community