Pricing

Our custom pricing model can help you scale to your success.

CUSTOM PRICING

A full chat experience for businesses

FREE

Real-time messaging for small teams

CORE FEATURES

1-on-1 Messaging & Group Chat

Open Channels

Cross-Platform Sync

Read Receipt & Delivery Status

Typing Indicators

File & Custom-Data Transfers

Chat History

Profanity Filters

User-to-User Blocking

Push Notifications & Callbacks

Basic Analytics

High-grade HA Servers

VOLUME QUOTA

Custom

Message Retention

If your business requires to have the chat messages stored for a long period of time, we can set custom message retention periods or store them indefinitely upon your request.

Custom

MAU Limit

MAU: Monthly Active Users. The limit is hard capped for the FREE Plan and soft capped for the Custom Pricing Plan.

Custom

Peak Connections Limit

The max number of simultaneous connections. The limit is hard capped for the FREE Plan and soft capped for the Custom Pricing Plan.

Custom

Storage / Traffic

Do you want to store and send files and media using SendBird? You can leverage our cloud storage to do it easily. You can also use your own file and media infrastructure as well.

Custom

File Size Limit

Do you expect to send large documents and files? You can customize the file size limit for uploads and transfers.

PREMIUM FEATURES

(Pick and Choose)

Message Retrieval API

Have full access and control of your messages using the Platform API. You can retrieve any message in any channels.

Data Export Feature & API

Create regular backups of all of your chat messages using the data export feature on your dashboard or through the API.

Moderation Tools

You can moderate conversations on both open channels and group channels (1-on-1 and group chat) right within the dashboard.

Auto-Translation

Automatically translate the chat messages into any of more than 50+ languages available.

Auto-Thumbnail Generation

SendBird server will automatically generate thumbnails for your uploaded images.

Bot Interface

You can add your custom AI/chatbots to group channels using the bot interface.

Migration API & Support

Migrating from an existing solution or something built in-house? No problem. Get support on migrating your existing chat data into SendBird platform.

Spam Flood Protection

Control the number of messages a user can send to a chat channel, to prevent that user from flooding the conversations with spams.

File Encryption

All files are saved with AES256 encryption in private cloud and access to files is strictly restricted.

SUPPORT PROGRAMS

Priority (Custom) Response Times

Service-Level Agreements

Custom Priority Feature Support

Custom Integration Support

Credit Card or Invoice Billing

If you have any questions about our pricing or features, please don’t hesitate to contact us.

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