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Most features for growing businesses
Pro includes all Starter features and:
The power of our full platform
Custom pricing with millions of MAU
Enterprise includes all Pro features and:
Monthly Active Chat Users
Number of messages sent per month
Number of messages stored on Sendbird servers
1-to-1 chat for private conversations.
Potential to power private and public group sizes of up to 20,000 members. Pro supports up to 500 members. Enterprise supports larger group sizes.
A set of rich, pre-built UI components to create a modern in-app messaging experience in minutes.
Let your users see when another user is typing and keep the conversation going.
Let message sender know that the message has been successfully delivered to the recipient.
Let your users know when their messages have been read.
Use online presence indicators to show which users are online and which are not.
Let your users react to messages with emoji based reactions.
Give your users the ability to mention other users in the channel, or the entire channel to draw attention to the message.
Display the number of unread message counts in a channel to bring the user back into the conversation.
Notify users with a push notification when a new chat message is received.
Give your users the ability to express themselves with images, audio, and video. Share custom file types too.
Build capabilties to display offers in the chat interface with structured message templates.
Automatically generate thumbnails for media files in the chat thread.
Let your users access messages and queue new messages to be sent even if the user is offline or in unstable network conditions.
Adjust the number of messages displayed in a group chat to adjust the pace of the conversation.
Manage user experience for large group chats easily by splitting them into virtual groups of smaller sizes.
Let your users apply do-not-disturb status and prevent them from receiving push notifications for new messages.
Give your developers the ability to add custom meta data to messages and build functionalities like polls, reactions, and more.
Deliver high context in-app announcement messages to thousands of users and channels at the same time.
Translate messages received to your user's preferred language.
Give your users the ability to translate a message to their preferred language on-demand.
Translate push notifications automatically to the user's preferred language.
Let users report other users in your chat application.
Give users the ability to block one another at a user level.
Give your chat moderators the ability to mute users.
Allow moderators to moderate message content and users from the convenience of a dashboard.
Freeze the channel and prevent users from sending any messages to each other.
Automatically detect messages with toxic images and filter them out.
Filter messages with profane content to keep conversations safe.
Monitor chat metrics and see how chat is being adopted in your application.
Export chat data at preset times to run analytics and build machine learning datasets.
Allow your chatbot to send and receive messages and assist with customer support, product recommendations and more.
Capture event information from your application's chat and use it to build custom notification services, CRM and support desk integrations and more.
Files sent in messages are encrypted using AES256 encryption.
A RESTful API to provide access and delete capabilities for consumer requests as delineated by GDPR regulations.
Give developers the ability to restrict usage of chat to known IPs.
Choose from 8 global regions - Oregon (USA), North Virginia (USA), Frankfurt (Germany), Mumbai (India), Seoul (South Korea), Singapore, Tokyo (Japan), and Sydney (Australia)
Spin up private dedicated instances for powering chat on any existing AWS region (except for in China).
Give your developers the ability to whitelist Sendbird servers.
* Overages may apply
$ Available as an Add-on