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Most features for growing businesses
Pro includes all Starter features and:
The power of our full platform
Custom pricing with millions of MAU
Enterprise includes all Pro features and:
Monthly Active Chat Users
Number of messages sent per month
Number of messages stored on Sendbird servers
1-to-1 chat for private conversations.
Power private group chat for 100 members in a channel (300 members in dedicated instances).
Power private group chats in groups of up to 20,000 members at once and drive real-time engagement with most group chat features.
A set of rich, pre-built UI components to create a modern in-app messaging experience in minutes.
Let your users see when another user is typing and keep the conversation going.
Let message sender know that the message has been successfully delivered to the recipient.
Let your users know when their messages have been read.
Use online presence indicators to show which users are online and which are not.
Let your users react to messages with emoji based reactions.
Give your users the ability to mention other users in the channel, or the entire channel to draw attention to the message.
Display the number of unread message counts in a channel to bring the user back into the conversation.
Notify users with a push notification when a new chat message is received.
Give your users the ability to express themselves with images, audio, and video. Share custom file types too.
Build capabilties to display offers in the chat interface with structured message templates.
Automatically generate thumbnails for media files in the chat thread.
Let your users access messages and queue new messages to be sent even if the user is offline or in unstable network conditions.
Adjust the number of messages displayed in a group chat to adjust the pace of the conversation.
Let your users apply do-not-disturb status and prevent them from receiving push notifications for new messages.
Give your developers the ability to add custom meta data to messages and build functionalities like polls, reactions, and more.
Deliver high context in-app announcement messages to thousands of users and channels at the same time.
Translate messages received to your user's preferred language.
Give your users the ability to translate a message to their preferred language on-demand.
Translate push notifications automatically to the user's preferred language.
Let users report other users in your chat application.
Give users the ability to block one another at a user level.
Give your chat moderators the ability to mute users.
Allow moderators to moderate message content and users from the convenience of a dashboard.
Freeze the channel and prevent users from sending any messages to each other.
Automatically detect messages with toxic images and filter them out.
Filter messages with profane content to keep conversations safe.
Monitor chat metrics and see how chat is being adopted in your application.
Analyze user behavior through metrics on channels, messages, and users through nine metrics.
Export chat data at preset times to run analytics and build machine learning datasets.
Allow your chatbot to send and receive messages and assist with customer support, product recommendations and more.
Capture event information from your application's chat and use it to build custom notification services, CRM and support desk integrations and more.
Files sent in messages are encrypted using AES256 encryption.
A RESTful API to provide access and delete capabilities for consumer requests as delineated by GDPR regulations.
Choose from 8 global regions - Oregon (USA), North Virginia (USA), Frankfurt (Germany), Mumbai (India), Seoul (South Korea), Singapore, Tokyo (Japan), and Sydney (Australia)
Spin up private dedicated instances for powering chat on any existing AWS region (except for in China).
Give your developers the ability to whitelist Sendbird servers.
* Overages may apply
$ Available as an Add-on
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Rate per minute per user*
Rate per minute per user*
1-to-1 voice or video calls for private conversations.
Let your users customize incoming calls notifications with ringtones and through the user interface.
Let your users get OS-based incoming call notifications.
Let your users receive calls on any of their logged-in devices.
Develop apps to make and receive calls on the web, iOS and Android.
Let your users see themselves while on a call.
Allow your users to select their front or rear camera.
Allow your users to play audio through their phone’s earpiece, speakerphone, headphone jack, or bluetooth.
Disconnected calls reconnect automatically when the network conditions improve.
Let your users mute themselves when in a voice or video call.
Let your users and operators access the call history from their app or the dashboard.
Keep User IDs the same across chat and calls within a single Sendbird application.
Create and link any custom metadata to a specific call, such as a ticket number, a transaction ID, etc.
Let your users record their audio and video calls directly on their phones or computers.
Let your users take a photo of their front or rear camera’s view during a call, and save it on their device.
Trigger your connected apps to take actions when a call event occurs.
Review and filter the call logs of your apps in the dashboard.
Make admin calls directly from the Sendbird dashboard using the Calls Studio.
Enable, disable, and manage mobile push tokens for your apps.
Automate your billing from the dashboard.
Access the call metadata in the dashboard or through the platform API.
Calls are encrypted according to DTLS standards.
Authenticate users via the Senbird user access tokens.