Calling essentials

• Private 1-to-1 calls 1-to-1 voice or video calls for private conversations.
• Group calls Voice calls of up to 1000 users and video calls of up to 10 users.
• Notifications for incoming calls Let your users receive and customize incoming calls notifications and give them the ability to choose their ringtones and UI elements.
• Mobile push notifications Enable your users to receive push notifications on iOS and Android devices.
• Multi-device support Let your users receive calls on any of their logged-in devices.
• X-platform support Build apps with SDKs for iOS, Android, and JavaScript.
• Video mirroring Let your users see themselves in a mirrored view during video calls.
• Camera switching Allow your users to switch between the front and the rear cameras during a call.
• Audio output selection Allow your users to play audio through their phone’s earpiece, speakerphone, headphone jack, or a bluetooth device.
• Auto-reconnect Reconnect users automatically after an interrupted call as soon as the network conditions improve.
• Call muting Let your users mute themselves during a call.
• Call history Provide access to call history on the sample app, Sendbird dashboard, and via the Sendbird Calls SDKs.

Advanced functions

• Cloud recording Allow participants to record voice and video content on the cloud.
• Integrated user ID with Chat Users share the same ID for chat and calls within the same Sendbird application.
• Custom call metadata Add custom metadata to a specific call.
• On-device call recording Give users the ability to record the audio and video of their calls on their devices.
• Video frame capture Give users the ability to capture an image of the local or remote video view during a call and save it on their device.
• Call event webhooks Subscribe your HTTP connected apps and devices to the Sendbird server’s call event notifications, so that they can automatically react.
• Recording notifications Allow users to notify each other when recording a call.
• Call quality score and metrics Get a rating of the perceived call quality and metrics for each call, in the call details page on the dashboard or via the API.
• Call events integrations with chat Provide users with call event records in their chat channels.

Dashboard and platform API

• Call logs Show and filter call logs on the dashboard.
• Admin calls on dashboard Allow admins to call from the Sendbird dashboard.
• User notification settings Manage push tokens for your apps.
• Automated billing Automate recurring payments to ensure business continuity.
• Call metadata retrieval Get access to the metadata of logged calls via the platform API.

Security

• User authentication Register a user's device token on the Sendbird server to securely use the features of the Sendbird SDK.
• Media stream encryption Encrypt media streaming of all calls according to DTLS standards.

Compliance

• HIPAA (Available as an Add-on)