SendBird uses certain sub-processors to assist in providing its Services. It works with service providers that have or may have access to or process SendBird’s customer data.

This page identifies the sub-processors and their location. Before engaging any sub-processors, SendBird performs strict due diligence to ensure SendBird’s customer data remain secure and protected. Sub-processors may change time to time. To obtain the most updated copy of the list, please contact


Entity namePurposeCorporate location
Amazon Web Services, Inc.Data hostingUnited States
Atlassian Corporation PlcIssue Tracking SoftwareAustralia
AtriumSales Performance AnalyticsUnited States
Datadog, Inc.IT Infrastructure MonitoringUnited States
Delighted, LLCCustomer Feedback PlatformUnited States
DocusignElectronic Signatures ProviderUnited States
FiveTranCorp. Data Pipelines ProviderUnited States
Functional Software, Inc.Error Monitoring SoftwareUnited States
Google, Inc.Collaboration Tools / Data WarehouseUnited States
Leandata, Inc.Go-to-Market Operation SolutionUnited States
Looker Data Sciences, Inc.Corp. Data PlatformUnited States
Marketo, Inc.Marketing Automation SoftwareUnited States, Inc.Customer Feedback PlatformUnited States
ProductBoard, Inc.Product Management SystemUnited States, Inc.Customer-relationship ManagementUnited States
SalesLoftSales Engagement PlatformUnited States
SendBird Korea, IncSendBird SubsidiarySouth Korea
Stripe, Inc.Online Payment ProcessingUnited States
Twilio Inc.SMS ProviderUnited States
Folloze, Inc.Customer Experience PlatformUnited States
Snyk, Inc.Sourcecode Vulnerability ManagementUnited States
DocuSmart, Inc. (dba Lexion)Contract Management SystemUnited States
Elasticsearch, Inc.Security Information and Event ManagementUnited States
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