SendBird uses certain sub-processors to assist in providing its Services. It works with service providers that have or may have access to or process SendBird’s customer data.
This page identifies the sub-processors and their location. Before engaging any sub-processors, SendBird performs strict due diligence to ensure SendBird’s customer data remain secure and protected. Sub-processors may change time to time. To obtain the most updated copy of the list, please contact compliance@sendbird.com.
| Entity name | Purpose | Corporate location |
|---|---|---|
| Amazon Web Services, Inc. | Data hosting | United States |
| Atlassian Corporation Plc | Issue Tracking Software | Australia |
| Datadog, Inc. | IT Infrastructure Monitoring | United States |
| Delighted, LLC | Customer Feedback Platform | United States |
| FiveTran | Corp. Data Pipelines Provider | United States |
| Functional Software, Inc. | Error Monitoring Software | United States |
| Google, Inc. | Collaboration tools | United States |
| HubSpot, Inc. | Inbound Marketing Software | United States |
| JN PROJECTS Inc.(Hellosign) | Electronic Signatures Provider | United States |
| Looker Data Sciences, Inc. | Corp. Data Platform | United States |
| Marketo, Inc. | Marketing Automation Software | United States |
| SalesForce.com, Inc. | Customer-relationship Management | United States |
| SalesLoft | Sales Engagement Platform | United States |
| SendBird Korea, Inc | SendBird Subsidiary | South Korea |
| Stripe, Inc. | Online Payment Processing | United States |
| Twilio Inc. | SMS Provider | United States |
| Walker Sands | Marketing Agency | United States |
| ZenDesk, Inc. | Customer Service Software | United States |
March 5, 2020 10am PST / 1pm EST