Sendbird vs. Stream:
A head-to-head comparison
#1 chat API for leading brands
Sendbird is the leading in-app chat, voice, and video API for market leaders who connect and engage tens of millions of users every day. Sendbird is trusted by global brands such as Reddit, Hinge, Paytm, and Teladoc.
Primarily an activity feed for apps
Stream’s main product is an activity feed API servicing customers such as CNBC Sports and Crunchbase. Stream also offers a chat product predominantly to smaller-scale startups and SMB customers.
Trusted by the world’s most popular apps
The apps that hundreds of millions of users rely on every day are built on Sendbird.
300million+
MAU
7billion+
Messages per month
145k
Global developers
At Sendbird,
we believe that choosing a communication API is for the long term. Sendbird has been supporting high-scale, global apps like Reddit from day one and for years. When you look at Sendbird and Stream head-to-head, Sendbird delivers more proven and feature-rich platform that encompasses chat, voice & video calls, live streaming and customer support. Over the years, Sendbird has won the trust of leading customers and built its interaction platform for scale, reliability, and performance.
Sendbird Chat
The richest and the most scalable chat API.
Sendbird Calls
High-quality voice and video for engaging group and direct calls.
Sendbird Desk
The best support agent interface for live chat customer support.
Sendbird Live
The simplest way to turn your app into your own private streaming platform.
Achieve more with Sendbird Chat
“We didn’t know how hard it was to build chat at our scale. With Sendbird, we were able to get to market faster and also meet our users’ high bar.”
Reddit,Product team
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Security and compliance
Years of in-house security and compliance expertise.
- All communication to and from Sendbird servers is encrypted using
- TLSv1.3/SSL with authentication devices for the client- and server-side.
- All files are saved with AES256 encryption in our private cloud and access is tightly restricted.
- Sendbird conducts regular third-party penetration testing to proactively ensure security and address potential vulnerabilities.
Enterprise-ready
Trusted and battle-tested for enterprise-grade performance and global scale.
- Global reach – high-availability data centers across 8 global regions.
- High concurrency – millions of concurrent connections per app.
- White glove support
- 24/7 Level-based support
- Emergency hotline
- Slack support
- Customer success manager
- Quarterly business reviews
- Custom setups
- IP whitelisting
- Dedicated servers
- Public static IP
- Custom pricing