In-app messages for conversion and retention
Innovative brands around the world boost engagement, conversions, and CSAT with Sendbird's conversations platform. Build social, marketing, and support chat into your app.
NEW PRODUCT
ChatGPT integration
Elevate your game with ChatGPT AI-powered bots by Sendbird
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Customizable chat API that delivers business outcomes
ENGAGE
In-app chat experiences that users will love
An easy-to-use suite of SDKs and UI kits that help you build trust and safety with customers:
- Launch conversational capabilities that include moderation, rich media, translation, analytics, and more
- Scale to millions of users on a proven, secure, and global platform
- Get started quickly with elegant pre-built components and ship in days, not months
GROW
Redeploy SMS. Outperform email. Boost conversions.
The days of spending millions on low-converting channels are over. Deploy resources towards what performs:
- Push timely offers and updates to customers when they are most receptive
- Send branded messages to any cohort, then track results with webhooks
- Integrate with your existing marketing automation tool to streamline workflows
Support
Better mobile support. Lasting customer relationships.
Businesses want agents to resolve support cases faster, while customers yearn for a more human experience. Sendbird provides the best of both worlds:
- Power live or on-demand customer support at scale to handle more tickets, faster
- Intuitive agent interface to manage the queue, route support tickets, view customer context, and monitor responses.
- Integrate with CRM and support tools you already use to streamline workflows
Solutions for every industry
Financial services
Digital health
Marketplaces
On-demand services
Retail
Social and communities
75%
Reduction in booking cancellations for a global ride sharing superapp
33%
Reduction in customer support calls for a leading on-demand food delivery app
8%
Increase in user retention for a leading international community site
“Sendbird powers our core transaction flows via a fast and reliable messaging layer between our buyers and sellers.”
Carousell,Head of Engineering
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Developers come first
Sendbird’s chat API, voice API, video API, native chat SDKs, feature-rich platform, and ready-made UI components make developers more productive. We take care of a ton of operational complexity under the hood, so you can power a rich chat service, and life-like voice, and video experiences, without worrying about features, edge cases, reliability, or scale.
Enterprise-ready compliance
The fastest growing startups to the largest enterprises trust Sendbird with their data. Our chat API, voice API, video API, and platform adhere to leading security and compliance standards to ensure that all your communication and data are encrypted both in rest and motion.