Online Community

Don't lose your community to Slack and Discord

Build and retain real-time community interactions on your platform with SendBird. Grow engagement through intimate conversations between friends and communities.

Be the most relevant platform to what's happening now

With a 24-hour news cycle, communities want to share and respond to the latest as it happens. Give your community a platform to chat and share rich media about the topics that matter most to them when they matter most. Be the community where all the relevant conversations happen.

Foster trust that builds champions for your brand

Never fear a toxic community for your in-app messaging. With SendBird’s user-to-user and other moderation tools, your community can build and share positive experiences that create trust in your platform and app.

Start conversations for every interest

As commmunities scale, guarantee your users a place to belong by empowering them to start conversations that matter. Build a group channel for every interest and type of content imaginable. Then grow your community with quality interactions in every conversation at once.

Connecting growing communities with chat, voice, and video

SendBird’s in-app interaction platform enables you to grow intimate communities with topic-based group chat, and voice & video calls. That’s why vibrant communities like Reddit, Dream11 and Meetup connect users with SendBird.

Design your community around relevant, real-time interaction experiences that instill trust in your platform and foster engagement across different groups. SendBird’s SDKs and API allow you to customize the experience to match your brand, community and culture – across all apps. With support to scale over 1M concurrent connections and 500M messages a day, you will never have to think about scale again.

Talk to an expert

Reddit, the 3rd most visited website in the U.S., partnered with SendBird to provide direct messaging and Super Group Chat for subreddits on its mobile applications and the web. By creating a new kind of real-time communication, Reddit chat successfully grew person-to-person and real-time user engagement.

The only Communications platform built for Communities

Instant participation, viral conversation

With real-time interactions, your community members can share any media or meme when the impulse strikes. Notifications, typing indicators and friend lists establish presence and keep people glued into the moments that matter.

  • Send any media easily

    Share gifs ∙ Video ∙ Audio ∙ Images – anything in an automatically rendered thumbnail

  • Keep everyone in the loop in real-time

    Push notifications ∙ Announcement messages ∙ Custom notifications built with webhooks

  • Create community presence

    Typing indicators ∙ Read receipts ∙ Friend and group lists

Make safe conversations the standard

Whether you have a community manager or not, SendBird helps your community defend against trolls and toxicity with automatic or manual moderation tools, profanity filters, and spam flood protection.

  • Built-in safety for chat

    Automatic image blocking ∙ Profanity Filters ∙ Spam flood protection ∙ Encrypted files ∙ User-to-user blocking

  • Moderation for community managers

    Freeze channels ∙ Mute, ban, or deactivate users ∙ Announcement messages

  • Privacy and security first

    HIPAA and HITECH ∙ ISO27001 ∙ EU-US Privacy Shield ∙ GDPR

Every user. Every sub-group. Every conversation. Handled.

Create spaces for a variety of conversations and let users access all of them from a single list. Connect people in group chats, then allow them to build 1-on-1 connections.

  • Group chat for any specialized topic

    Private and public group chats ∙ Channel lists

  • Scale to match your community, always

    Supports over 1 million concurrent connections and 500 million messages per day ∙ Across any platform ∙ Web or mobile

  • Create community presence

    Friend lists ∙ Group invitations ∙ 1-on-1 messaging

Explore other useful pages

  • Looking for more information?

    Learn how online communities foster engagement through chat.

    VISIT THE BLOG

  • Are you looking for documentation?

    Find the best ways to start building with SendBird’s easy-to-follow documentation.

    EXPLORE THE DOCS

Ready for the next level?