AI workforce for omnichannel conversations

Enterprise-grade AI agents who delight customers instantly.

Built on top of the world’s most proven communications platform, transform your customer experience with the only AI agents you need to facilitate conversational business.

01
AI-led
conversations

Give your customers the freedom to choose how they interact with your brand. Our omnichannel AI agents are deployed in the channel your customer prefers, whether they prefer the immediacy of in-app chat or the context of WhatsApp, we ensure they receive the same level of empathetic service, no matter how they choose to engage. Watch customer satisfaction scores soar.

Deploy omnichannel AI

02
AI-blended
human support

Let your customers text and/or talk to AI agents, to human agents and back, to significantly improve customer engagement and retention. You are in control of the level of AI’s involvement for the perfect balance of automation and human touch. Do this within your existing workflows and CRM systems to accelerate time-to-value.

Solve more support tickets

03
AI-generated
proactive messaging

Resolving customer issues before they even know they exist. AI agents identify opportune moments to minimize customer anxiety with proactive support. Turn your support team from a cost center to a revenue driver with an AI agent that creates upsell and cross-sell opportunities.

Generate more revenue

The AI workforce that empowers conversations.
Anytime, anywhere.

Communications is at the heart of building strong customer relationships. Sendbird is the only platform that gives you a turnkey AI solution to deliver an on-brand experience, leading to business impact quickly.

Global EDGE network
13-region cloud infrastructure
HIPAA & SOC2 compliant

AI agents that businesses and customers trust.

Sendbird helps customers achieve measurable results. Hear directly from business and technology leaders about their outcomes.

"The onboarding package was exceptionally beneficial and responsive. The team quickly adapted and addressed our evolving needs, ensuring our requirements were met."

Sebastian Lozano Sr. Product Manager at Redfin

93%

Of users return to the Redfin app within a week

1 week

For prototyping

↓ time

To increase number of agent introductions

"The moment we tried out Sendbird, I had to talk to our marketing guys and tell them we’re going to cancel our subscription to our old chatbot. Your chatbot is so much better, it’s dynamite."

Lance Johnson Senior Director Field Applications at Taylor Morrison

"The reliability of the solution has supported more quality conversations and a more trusted relationship with athletes that you just can't put a price tag on."

Greg Auerbach Founder of AllAthlete

3 weeks

To implement chat in web and mobile app

215%

Increase in daily sent message count per user

25%

Increase in user retention

"Sendbird was a nice option for building out Al chatbot because there is great documentation, the platform is easy to build, and our developers are already comfortable with it."

Nick Rosier Managing Director at gther

1 day

Build time

70%

Basic inquiries automatically answered

40%

Higher conversion rate

"Sendbird made it so easy to build a chatbot."

Jonah Harris Senior Staff Architect

Discover how Enterprise companies thrive by hiring Sendbird’s AI agent workforce.

Industry leaders & disrupters customize a differentiated, AI-powered messaging experience with Sendbird. Explore the variety of ways by team, industry, use case.