Skip to main content

High performing AI agents who solve more support cases, faster

01 Omnichannel AI built to engage

With a proven, global communication infrastructure boasting 99.9% uptime, our AI agents are always ready for real-time interaction. Deploy them wherever your customers are—on your app, website, email, SMS, or public messengers.

Group 1000003549
02 Conversational AI designed to act

Our autonomous AI agents go beyond traditional chatbots. Equipped with advanced reasoning, learning, and decision-making capabilities, they're designed to act. Let your AI agents handle complex customer issues while your team focuses on high-value interactions.

Group 1000003548
03 Personalized AI designed to delight

Our AI agents adapt to your business needs, delivering tailored solutions to every customer. Whether handling a single query or scaling to manage millions of interactions, they maintain the same precision, efficiency, and attention to detail—no matter the demand.

Frame 1000008496
Group 1000003549

Built on a reliable AI agent platform you can count on

Proven and chosen by industry leaders. From healthcare to fintech, retail to food delivery, Sendbird powers AI support conversations with the reliability, scale, and performance enterprise demands.

Global Edge Network

Group 1000003445

6 billion+

End users globally

7 billion+

Monthly messages 

99.9%

Uptime

<40ms

Latency

Secure integration
Secure integration

Ensure every connection to your website, mobile apps, and system of records complies with your policies and security standards to safeguard sensitive data.

Secure integration
Transparent AI auditing

Gain full visibility into your AI agent's decision-making and performance. Monitor, audit, and refine to align with your business standards.

Tranparent AI auditing
Data governance

Your data remains yours. We never access, use, or share it, ensuring full compliance with your governance policies.

Data governance
Privacy & security

Built with PII protection in mind, using encryption, data masking, and region-specific storage—all backed by TLS 1.3 transport security.

Privacy security

White glove implementation & support for the Enterprise

AI agents are new, but we’re here to ensure your success. Our team combines years of expertise in AI, machine learning, prompt engineering, chat, and system integrations to help you confidently design and deploy your first agents.

Professional services

Benefit from our forward deployment team's expertise to design and implement AI solutions tailored to your specific needs.

Dedicated customer success

Receive dedicated support from onboarding to renewal, access to best practices, and exclusive resources.

24x7 technical support

Get the help you need, when you need it. Multiple support channels for guaranteed quick resolution.

Tailored SLA plans

Custom SLA plan that meets your specific support requirements and ensures your critical needs are always met.