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The gig economy’s communication challenge

Managing a decentralized workforce is a challenge unique to gig economy platforms. However, operations and logistics teams still rely on external channels and legacy communication tools to send critical real-time messages to workers. This fragmented approach creates a frustrating experience for both workers and teams, resulting in operational inefficiency and worker dissatisfaction.

It begs the question: Does managing a decentralized workforce require a new communication solution?

Download this ebook to:

  • Learn the communication challenges of gig economy platforms

  • How to solve these challenges with in-app communications

  • Explore case studies in streamlined communications for gig platforms

  • Fix communication chaos with Sendbird Business Messaging

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