In-app chat support & AI customer service

            // iOS

SBDSKTicket.createTicket(withTitle: TITLE, userName: USER_NAME) { (ticket, error) in
guard error == nil else {
    // Handle error.
}

// The ticket is created.
// The customer and agent can chat with each
// other by sending a message through the
// ticket.channel.sendUserMessage() or
// sendFileMessage().
...
}
          

            // Android

Ticket.create(TICKET_TITLE, USER_NAME,
new Ticket.CreateHandler() {
@Override
public void onResult(Ticket ticket, SendBirdException e) {
    if (e != null) {
        // Handle error.
    }

    // The ticket is created.
    // The customer and agent can chat with each
    // other by sending a message through the
    // ticket.channel.sendUserMessage() or
    // sendFileMessage().
    ...
}
});
          

            // JavaScript

Ticket.create(TICKET_TITLE, USER_NAME, (ticket, error)
=> {
if (error) {
    // Handle error.
}

// The ticket is created.
// The customer and agent can chat with each other
// by sending a message through the
// ticket.channel.sendUserMessage() or sendFileMessage().
// The ticket.channel property indicates the group
// channel object within the ticket.
...