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This is the new Docs for Chat SDK v4 for iOS. To see the previous Docs, click here.

Send an admin message

You can send an admin message to an open channel on Sendbird Dashboard or using Chat Platform API.

To send an admin message to an open channel through your dashboard, go to Chat > Open channels, select an open channel from the list, find the message box at the bottom of the page, click the Admin message tab, and then write your message in the box. The maximum length of an admin message is 1,000 characters.

To send an admin message to a group channel through your dashboard, go to Chat > Group channels, select a group channel, find the message box below, click the Admin message tab, and then write your message in the box. The maximum length of an admin message is 1,000 characters.

Unlike other types of messages, a push notification for an admin message isn't available by default. If you want assistance on this, contact our sales team.

Alternatively, you can send an admin message from outside the chat view by navigating to the channel list under Chat > Open channels or Chat > Group channels and clicking the box by the channel you are going to send the admin message to. After clicking Admin message, you can enter your message to the text box.