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This is the new Docs for Chat SDK v4 for JavaScript. To see the previous Docs, click here.

Error codes

Sendbird Chat SDK for JavaScript has two types of error codes.

  • Client error codes: These errors are caused by the client app side, such as entering an incorrect or invalid parameter, or sending a request when disconnected from the Sendbird server.

  • Server error codes: These errors are caused by the Sendbird server side.


Client error codes

The following errors are six-digit integers beginning with 800.

ErrorCodeDescription

INVALID_INITIALIZATION

800100

The initialization of the SendbirdChat instance failed because the assigned value to the appId parameter of the initializing method isn't valid.

CONNECTION_REQUIRED

800101

The request from a client app failed because the device isn't connected to the server.

CONNECTION_CANCELED

800102

The connection is canceled or the disconnecting method is called while the SendbirdChat instance is trying to connect to the server via the connecting method.

INVALID_PARAMETER

800110

The parameter of the method specifies an invalid value.

NETWORK_ERROR

800120

The connection failed due to the unstable network or an unexpected error in the Chat SDK network library.

NETWORK_ROUTING_ERROR

800121

The request routing to the server failed.

MALFORMED_DATA

800130

The data format of the server response is invalid.

MALFORMED_ERROR_DATA

800140

The data format of the error message is invalid due to the problem with the request.

WRONG_CHANNEL_TYPE

800150

The specified channel type in the request is invalid.

MARK_AS_READ_RATE_LIMIT_EXCEEDED

800160

The interval between the successive mark-messages-as-read requests is less than a second.

QUERY_IN_PROGRESS

800170

A retrieval request is arriving while the server is still processing the previous retrieval request for channels, messages, or users, and in preparation to send the response.

ACK_TIMEOUT

800180

The server failed to send a response for the request in 10 seconds (timed-out).

LOGIN_TIMEOUT

800190

The server failed to send a response for the SendbirdChat instance's login request in 10 seconds (timed-out).

WEBSOCKET_CONNECTION_CLOSED

800200

The request failed due to being submitted while disconnected from the server.

WEBSOCKET_CONNECTION_FAILED

800210

The websocket connection to the server failed to establish.

REQUEST_FAILED

800220

The server failed to process the request due to an internal reason.

FILE_UPLOAD_CANCEL_FAILED

800230

The request to cancel file upload failed due to an unexpected error.

REQUEST_CANCELLED

800240

The server failed to process the request due to the cancellation.


Server error codes

The following errors are six-digit integers beginning with 400, 500, and 900.

CodeDescription

400100
(bad request)

UNEXPECTED_PARAMETER_TYPE
The request specifies one or more parameters in an unexpected data type. The data type of the parameters should be string.

400101
(bad request)

UNEXPECTED_PARAMETER_TYPE
The request specifies one or more parameters in an unexpected data type. The data type of the parameters should be number.

400102
(bad request)

UNEXPECTED_PARAMETER_TYPE
The request specifies one or more parameters in an unexpected data type. The data type of the parameters should be list.

400103
(bad request)

UNEXPECTED_PARAMETER_TYPE
The request specifies one or more parameters in an unexpected data type. The data type of the parameters should be JSON.

400104
(bad request)

UNEXPECTED_PARAMETER_TYPE
The request specifies one or more parameters in an unexpected data type. The data type of the parameters should be boolean.

400105
(bad request)

MISSING_REQUIRED_PARAMETERS
The request is missing one or more required parameters.

400106
(bad request)

NEGATIVE_NUMBER_NOT_ALLOWED
The parameter specifies an invalid negative number. Its value should be a positive number.

400108
(bad request)

UNAUTHORIZED_REQUEST
The request isn't authorized and can't access the requested resource.

400110
(bad request)

PARAMETER_VALUE_LENGTH_EXCEEDED
The length of the parameter value is too long.

400111
(bad request)

INVALID_VALUE
The request specifies an invalid value.

400112
(bad request)

INCOMPATIBLE_VALUES
The two parameters of the request, which should have unique values, specify the same value.

400113
(bad request)

PARAMETER_VALUE_OUT_OF_RANGE
The request specifies one or more parameters which are outside the allowed value range.

400114
(bad request)

INVALID_URL_OF_RESOURCE
The resource identified with the URL in the request can't be found.

400151
(bad request)

NOT_ALLOWED_CHARACTER
The request specifies an illegal value containing special character, empty string, or white space.

400201
(bad request)

RESOURCE_NOT_FOUND
The resource identified with the request's resourceId parameter can't be found.

400202
(bad request)

RESOURCE_ALREADY_EXISTS
The resource identified with the request's resourceId parameter already exists.

400203
(bad request)

TOO_MANY_ITEMS_IN_PARAMETER
The parameter specifies more items than allowed.

400300
(bad request)

DEACTIVATED_USER_NOT_ACCESSIBLE
The request can't retrieve the deactivated user data.

400301
(bad request)

USER_NOT_FOUND
The user identified with the request's userId parameter can't be found because either the user doesn't exist or has been deleted.

400302
(bad request)

INVALID_ACCESS_TOKEN
The access token provided for the request specifies an invalid value.

400303
(bad request)

INVALID_SESSION_KEY_VALUE
The session key provided for the request specifies an invalid value.

400304
(bad request)

APPLICATION_NOT_FOUND
The application identified with the request can't be found.

400305
(bad request)

USER_ID_LENGTH_EXCEEDED
The length of the userId parameter value is too long.

400306
(bad request)

PAID_QUOTA_EXCEEDED
The request can't be completed because you have exceeded your paid quota.

400307
(bad request)

DOMAIN_NOT_ALLOWED
The request can't be completed because it came from the restricted domain.

400401
(bad request)

INVALID_API_TOKEN
The API token provided for the request specifies an invalid value.

400402
(bad request)

MISSING_SOME_PARAMETERS
The request is missing one or more necessary parameters.

400403
(bad request)

INVALID_JSON_REQUEST_BODY
The request body is an invalid JSON.

400404
(bad request)

INVALID_REQUEST_URL
The request specifies an invalid HTTP request URL that can't be accessed.

400500
(bad request)

TOO_MANY_USER_WEBSOCKET_CONNECTIONS
The number of the user's websocket connections exceeds the allowed amount.

400501
(bad request)

TOO_MANY_APPLICATION_WEBSOCKET_CONNECTIONS
The number of the application's websocket connections exceeds the allowed amount.

400700
(bad request)

BLOCKED_USER.SEND_MESSAGE_NOT_ALLOWED
The request can't be completed due to one of the following reasons: The sender is blocked by the recipient or has been deactivated, the message is longer than the maximum message length, or the message contains texts or URLs blocked by application settings or filters.

400701
(bad request)

BLOCKED_USER.INVITED_NOT_ALLOWED
The request can't be completed because the blocking user is trying to invite the blocked user to a channel.

400702
(bad request)

BLOCKED_USER.INVITE_NOT_ALLOWED
The request can't be completed because the blocked user is trying to invite the blocking user to a channel.

400750
(bad request)

BANNED_USER.ENTER_CHANNEL_NOT_ALLOWED
The request can't be completed because the user is trying to enter a banned channel.

400751
(bad request)

BANNED_USER.ENTER_CUSTOM_CHANNEL_NOT_ALLOWED
The request can't be completed because the user is trying to enter a banned custom type channel.

400920
(bad request)

UNACCEPTABLE
The request failed because the combination of parameter values is invalid. Even if each parameter value is valid, a combination of parameter values becomes invalid when it doesn't follow specific conditions.
READ_ONLY_MODE
When the application is in read-only mode, can't complete API requests except for GET.
NOT_ACCESSIBLE
The request DELETE fails when the corresponding message has a child message.

400930
(bad request)

INVALID_ENDPOINT
The request failed because it is sent to an invalid endpoint that no longer exists.

403100
(forbidden)

APPLICATION_NOT_AVAILABLE
The application identified with the request isn't available.

500601
(internal server error)

INTERNAL_ERROR.PUSH_TOKEN_NOT_REGISTERED
The server encounters an error while trying to register the user's push token. Please retry the request.

500602
(internal server error)

INTERNAL_ERROR.PUSH_TOKEN_NOT_UNREGISTERED
The server encounters an error while trying to unregister the user's push token. Please retry the request.

500901
(internal server error)

INTERNAL_ERROR
The server encounters an unexpected exception while trying to process the request. Please retry the request.

500910
(too many request)

RATE_LIMIT_EXCEEDED
The request can't be completed because you have exceeded your rate limits.

503
(service unavailable)

SERVICE_UNAVAILABLE
The request failed due to a temporary failure of the server. Please retry the request.

900010
(request failed)

USER_LOGIN_REQUIRED
The request failed because the user isn't logged in to the server.

900020
(request failed)

USER_NOT_MEMBER
The request failed because the user isn't a member of the channel.

900021
(request failed)

USER_DEACTIVATED
The request failed because the user is deactivated in the service.

900022
(request failed)

USER_NOT_OWNER_OF_MESSAGE
The request failed because the user has no permission to edit the other user's message.

900023
(request failed)

PENDING_USER_SEND_MESSAGE_NOT_ALLOWED
The request failed because the user is trying to send the messages in the channel of which they are not the member.

900025
(request failed)

INVALID_MENTION_FOR_MESSAGE
The specified mention type in the request is invalid.

900026
(request failed)

INVALID_PUSH_OPTION_FOR_MESSAGE
The specified push option in the request is invalid.

900027
(request failed)

TOO_MANY_META_KEY_FOR_MESSAGE
The request failed because it specifies more meta data keys for the message than allowed.

900028
(request failed)

TOO_MANY_META_VALUE_FOR_MESSAGE
The request failed because it specifies more meta data values for the message than allowed.

900029
(request failed)

INVALID_META_ARRAY_FOR_MESSAGE
The request failed because it specifies an invalid value in the meta data for the message.

900030
(request failed)

GUEST_NOT_ALLOWED
The request failed because the guest isn't allowed to perform this operation.

900040
(request failed)

MUTED_USER_IN_APPLICATION_SEND_MESSAGE_NOT_ALLOWED
The request failed because the user is muted in the application and isn't allowed to send the message.

900041
(request failed)

MUTED_USER_IN_CHANNEL_SEND_MESSAGE_NOT_ALLOWED
The request failed because the user is muted in the channel and isn't allowed to send the message.

900050
(request failed)

CHANNEL_FROZEN
The request failed because the channel is frozen and no one can send the message to the channel.

900060
(request failed)

PROFANITY_MESSAGE_BLOCKED
The request failed because it specifies the message containing a profanity word.

900061
(request failed)

BANNED_URLS_BLOCKED
The request failed because message it specifies the message containing a URL that isn't allowed.

900065
(request failed)

RESTRICTED_DOMAIN_BLOCKED
The request failed because it comes from the domain that isn't allowed.

900066
(request failed)

MODERATED_FILE_BLOCKED
The request failed because it contains the file violating at least one of the content management policies.

900070
(request failed)

ENTER_DELETED_CHANNEL
The request failed because the user is trying to enter a deleted channel.

900080
(request failed)

BLOCKED_USER_RECEIVE_MESSAGE_NOT_ALLOWED
The request failed because the blocking user is trying to send the message to the blocked user in a 1-to-1 distinct channel.

900081
(request failed)

DEACTIVATED_USER_RECEIVE_MESSAGE_NOT_ALLOWED
The request failed because the user is trying to send the message to the deactivated user in a 1-to-1 distinct channel.

900090
(request failed)

WRONG_CHANNEL_TYPE
The request failed because it specifies a wrong channel type.

900100
(request failed)

BANNED_USER_SEND_MESSAGE_NOT_ALLOWED
The request failed because the user is banned from the channel and isn't allowed to send the message.

900200
(request failed)

TOO_MANY_MESSAGES
The number of the sent messages exceeds the allowed amount.

900300
(request failed)

MESSAGE_NOT_FOUND
The request failed because the message to edit can't be retrieved.

900400
(request failed)

TOO_MANY_PARTICIPANTS
The number of the channel's participants exceeds the allowed amount.

900500
(request failed)

CHANNEL_NOT_FOUND
The request failed because there is no channel to perform this operation.