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Chat SDKs JavaScript v4
Chat SDKs JavaScript
Chat SDKs
Version 4

Push notification content templates

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Push notification content templates are pre-formatted forms that can be customized to display your own push notification messages on a user’s device. Sendbird provides two types: Default and Alternative. Both templates can be customized in Settings > Chat > Push notifications > Push notification content templates on Sendbird Dashboard.

Content templates

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There are two types of push notification content template: Default and Alternative. Default template is a template that applies to users with the initial notification message setting. Alternative template is sent to those who opted to a different notification message setting.

The content in the template is set at the application level while the selection of templates is determined by a user or through the Platform API.

Note: When a custom channel type has its own customized push notification content template, it takes precedence over the default or alternative templates.

Both templates can be customized using the variables of sender_name, filename, message, channel_name, and file_type_friendly which will be replaced with the corresponding string values. The file_type_friendly field indicates the type of the file sent, such as Audio, Image, and Video.

Refer to the following table for the usage of content templates.

Content templates use cases

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Text messageFile message


{sender_name}: {message}
An example can be Cindy: Hi!.

An example can be hello_world.jpg.


New message arrived

New file arrived

To apply a template to push notifications, use the setPushTemplate() method. Specify the template name as either with PushTemplate.DEFAULT or PushTemplate.ALTERNATIVE.

await sb.setPushTemplate(PushTemplate.ALTERNATIVE);

To check the current user's push notification template, use the getPushTemplate() method like the following.

const pushTemplate = await sb.getPushTemplate();