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Messaging APIs for every step of your customer journey

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CUSTOMER RETENTION

Engage and retain with dynamic conversations

Launch world-class in-app conversational experiences across chat, calls, & live streaming APIs & SDKs—combined with artificial intelligence—in days. Retain your existing customers for business efficiency.

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CUSTOMER CONVERSION

Beautiful, branded notifications that drive action

Reach customers with messages that persist in your app. Scalable, secure, and fast-to-launch, Sendbird Notifications convert at a 2X higher rate than SMS alone, for half the cost.

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CUSTOMER SATISFACTION

Mobile-friendly support people prefer

Provide top-notch customer service with the perfect combination of human touch and artificial intelligence. Maximize your existing CRM system's messaging capabilities with Sendbird integrations.

Reduction in booking cancellations for a global ride sharing superapp

75%

Reduction in customer support calls for a leading on-demand food delivery app

33%

Increase in user retention for a leading international community site

8%

Developers come first

Sendbird’s chat API, voice API, video API, native chat SDKs, feature-rich platform, and ready-made UI components make developers more productive. We take care of a ton of operational complexity under the hood, so you can power a rich chat service, and life-like voice, and video experiences, without worrying about features, edge cases, reliability, or scale.

Check out our developer resources:

Futureproof mobile engagement with a WhatsApp-like experience

Futureproof mobile engagement with a WhatsApp-like experience

Enterprise-ready
compliance

The fastest growing startups to the largest enterprises trust Sendbird with their data. Our chat API, voice API, video API, and conversations platform adhere to leading security and compliance standards to ensure that all your communication and data are encrypted both in rest and motion.

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Ready for
the next level?