Make your app engaging intelligent differentiated conversational
Messaging APIs for every step of your customer journey
CUSTOMER RETENTION
Engage and retain with dynamic conversations
Launch world-class in-app conversational experiences across chat, calls, & live streaming APIs & SDKs—combined with artificial intelligence—in days. Retain your existing customers for business efficiency.
CUSTOMER CONVERSION
Beautiful, branded notifications that drive action
Reach customers with messages that persist in your app. Scalable, secure, and fast-to-launch, Sendbird Notifications convert at a 2X higher rate than SMS alone, for half the cost.
CUSTOMER SATISFACTION
Mobile-friendly support people prefer
Provide top-notch customer service with the perfect combination of human touch and artificial intelligence. Maximize your existing CRM system's messaging capabilities with Sendbird integrations.
Retail & travel
Sendbird helps retailers connect buyers and sellers within the mobile app to increase conversions and engagement, while boosting retention with better support.
Social+
Increase engagement and reduce churn within your community. Keep the conversation safe with essential moderation tools.
Solutions for financial services
Turn a financial transaction into a lasting relationship.
Digital health
Build immersive chat, voice, and video experiences for the modern connected patient. Be there for your patients at every step of their journey.
Marketplaces
Connect buyers and sellers, and drive more transactions. Integrate chat with your shopping cart, payment system, reviews platform, and more.
On-demand
Be it ride sharing or delivery, prevent booking cancellations and missteps through always-on communication between your customers.
Reduction in booking cancellations for a global ride sharing superapp
75%
Reduction in customer support calls for a leading on-demand food delivery app
33%
Increase in user retention for a leading international community site
8%
“With Sendbird’s developer-friendly chat API and SDKs we were quickly able to build in-app chat.”
Accolade Director of Product Management
“With Sendbird we provide a 100% digital customer support experience for our customers with native in-app chat based interactions.”
Virgin Mobile UAE Senior Manager
“Sendbird powers our core transaction flows via a fast and reliable messaging layer between our buyers and sellers.”
Carousell Head of Engineering
“Sendbird’s client base gave us confidence that they would be able to handle our traffic and projected growth.”
Hinge CTO
“With Sendbird’s developer-friendly chat API and SDKs we were quickly able to build in-app chat.”
Accolade Director of Product Management
“With Sendbird we provide a 100% digital customer support experience for our customers with native in-app chat based interactions.”
Virgin Mobile UAE Senior Manager
“Sendbird powers our core transaction flows via a fast and reliable messaging layer between our buyers and sellers.”
Carousell Head of Engineering
“Sendbird’s client base gave us confidence that they would be able to handle our traffic and projected growth.”
Hinge CTO
Developers come first
Sendbird’s chat API, voice API, video API, native chat SDKs, feature-rich platform, and ready-made UI components make developers more productive. We take care of a ton of operational complexity under the hood, so you can power a rich chat service, and life-like voice, and video experiences, without worrying about features, edge cases, reliability, or scale.
Check out our developer resources:
Enterprise-ready
compliance
The fastest growing startups to the largest enterprises trust Sendbird with their data. Our chat API, voice API, video API, and conversations platform adhere to leading security and compliance standards to ensure that all your communication and data are encrypted both in rest and motion.
