SECURITY & COMPLIANCE

Advanced encryption and security standards

From TLS encryption and security certification to our continuous commitment to a secure environment, SendBird delivers a secure messaging API and infrastructure.

SOC 2

GDPR

HIPAA/HITECH

ISO27001

EU/US Privacy Shield

Security Compliance

SendBird is SOC 2, ISO 27001, HIPAA/HITECH and EU-US Privacy Shield certified, as well as GDPR compliant.

Security In Transit

All communication to and from SendBird servers is encrypted using TLS/SSL with authentication devices for client- and server-side.

A Secure Cloud Infrastructure

All files are saved with AES256 encryption in our private cloud and access is tightly restricted.

SendBird conducts regular third-party penetration testing to proactively ensure security and address potential vulnerabilities.