Security & Compliance

Advanced encryption and security standards

From TLS encryption and security compliance to our continuous commitment to a secure environment, Sendbird delivers a secure messaging API and infrastructure.

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Security compliance

Sendbird is SOC 2, ISO 27001, HIPAA/HITECH, as well as GDPR compliant.

Security in transit

All communication to and from Sendbird servers is encrypted using TLS/SSL with authentication devices for client- and server-side.

Secure cloud infrastructure

All files are saved with AES256 encryption in our private cloud and access is tightly restricted.

Sendbird conducts regular third-party penetration testing to proactively ensure security and address potential vulnerabilities.

    Explore other features in Sendbird's messaging platform

    • Chat & Messaging

      Essential features users expect from a messaging experience

      Learn more

    • Moderation & Data

      Tools to explore chat data and protect the the integrity of your brand

      Learn more

    • Customer Support

      Live chat support, ticketing,  and agent interface

      Learn more

    For security questions, please email us security@sendbird.com

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