Build the AI workforce of tomorrow

Sendbird team photo
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Our approach

We believe that conversions are at the heart of building long-lasting customer relationships. That's why we've designed our AI agents to be more than just efficient. They are conversational, useful, empathetic, and authentic. Our platform empowers businesses to redefine what's possible in customer relationships—all with the efficiency and scale of AI.

Our customers

Sendbird is the engine behind meaningful connections for 6 billion people worldwide, powering 7 billion conversations every month. Our platform supports leaders across a diverse range of industries, including delivery & rideshare, e-commerce & retail, healthcare, travel & hospitality, and financial services.

Our belief

We believe in a future where AI unlocks human potential across all facets of life. We envision an A2A (Agent-to-Agent) world where AI agents connect businesses and individuals, empowering them to achieve more than ever before. It’s a future where the impossible becomes possible, and human achievement is no longer bound by time and cognitive load.

2013

Founded

$220m+

Funding

300m+

Monthly active users

7b+

Monthly messages

Our 7 core values

Endless tenacity for customers

Our origin story begins with the customer. Customers existed before businesses. They faced a problem for which few people dared to find a solution, and created customer value.

Better than the best

We set stretch goals for ourselves and our team. We must strive to pursue efficiency and effectiveness, speed and quality, but also exert a great amount of effort to achieve those goals.

Work to completion

We focus on the goals wholeheartedly until they have been completed. We expand and redefine our roles and responsibilities with ever more flexibility to achieve those goals.

The buck stops here

We believe leadership is not defined by position but by action. We strive to bear greater responsibility, never shifting blame to others or external factors. We hold ourselves accountable.

Already on it

We decide fast, move faster, and own results. We are brave enough to seek forgiveness, and learn continuously to improve. We lead with courage through chaos and uncertainty.

Highest corporate integrity

A great relationship between a company and its customers can only be built on the platform of high corporate integrity. We base our decisions and actions on the right reasons.

Global citizenship

We cultivate a global culture to nurture talent, embracing diversity in ethnicity, gender, religion, and disabilities. By fostering individual and team strengths, we build mutual respect.

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Our offices

Take control of your AI operations. Build, test, and evaluate your AI agents—all from one powerful dashboard.

San Mateo

400 First Avenue, San Mateo, California 94401 USA

Seoul

17F, 514, Seolleung-ro, Gangnam-gu, Seoul, Republic of Korea 06162

Singapore

Level 17, Frasers Tower, 182 Cecil Street, Singapore 069547

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Our investors

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Ready to unleash the power of AI customer service agents?