Predictable consumption-based pricing
Book a demo to see Sendbird's AI agent in action
Win rate in head-to-head comparison
0% win rate
0% win rate
0% win rate
0% win rate
We conducted a rigorous benchmark comparing Sendbird’s AI agent to leading alternatives across a curated set of nuanced, messy, real-world customer queries. Inputs were drawn from unstructured data and fragmented documentation. Responses were evaluated on completeness (source coverage and depth), fluency (clarity and structure), and accuracy.
Omnichannel AI that puts customers first, simplifying every interaction.
Create standout experiences with AI agents that personalize every interaction across channels.
1 Anywhere
Anywhere, all the time
Meet customers wherever they are—app, website, email, SMS, or social media. The easier for them, the more opportunity for you.
2 Continuous
Continuous conversations across channels
No more repeating themselves. The AI customer service agent that remembers every interaction.
3 Proactive
Proactively anticipate and delight
Always one step ahead. Our AI agents anticipate needs and proactively initiate conversations, before they become an issue.
4 Unified
Unified customer insights
Break down data silos and turn omnichannel conversations into unified intelligence to drive better business outcomes.
Anywhere, all the time
Meet customers wherever they are—app, website, email, SMS, or social media. The easier for them, the more opportunity for you.
Powering 7 billion conversations every month. Ready for yours.
Enterprise-grade scalability & reliability
Built on the world's #1 communications API platform, trusted by industry leaders from on-demand, healthcare, retail, and more.
Tailored SLA plans
Our infrastructure meets the highest degree of compliance and security requirement, including GDPR, SOC 2, HIPAA/HITECH, ISO 27001.
Privacy-first data governance
Your data remains yours—never accessed, used, or shared. With PII protection, AES256 encryption, data masking, and region-specific storage, all secured by TLS 1.3 security.
Enterprise-grade scalability & reliability
Built on the world's #1 communications API platform, trusted by industry leaders from on-demand, healthcare, retail, and more.
Tailored SLA plans
Our infrastructure meets the highest degree of compliance and security requirement, including GDPR, SOC 2, HIPAA/HITECH, ISO 27001.
Privacy-first data governance
Your data remains yours—never accessed, used, or shared. With PII protection, AES256 encryption, data masking, and region-specific storage, all secured by TLS 1.3 security.