Sendbird vs. Twilio:
A head-to-head comparison
Sendbird specializes in real-time chat and messaging for websites and mobile apps with a client-side SDK for iOS, Android, JavaScript, .NET, React Native, and Unity, and an out-of-the-box configurable UI.
Twilio has built a large business around SMS. One area they haven't prioritized is in-app chat. Perhaps because it's a free and more reliable alternative to SMS and they depend on their SMS revenue. We can only guess.
Breaking: Twilio has announced end of life for Programmable Chat as a stand-alone product — further confirmation that in-app chat isn’t a priority for them. Contact us to learn how Sendbird can help you build the rich in-app chat experience your customers expect.
Sendbird vs. Twilio: A feature comparison
From a great user experience to fast time to market to rock-solid scalability, the Sendbird chat API includes the necessary features to engage your customers, drive more transactions, and increase stickiness.
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Why Sendbird is the only Twilio alternative
If the priority is providing the best possible chat experience for your end users, Sendbird is the clear choice over Twilio.