Sendbird AI agent now available on email

We’re bringing the Sendbird AI agent to your customers’ inbox.

Email is the backbone of customer support for many businesses – and for good reason. But traditional email support is slow, manual, and hard to scale. Customers wait. Tickets pile up. Resolution times stretch.

With Sendbird AI agent for email, your team can deliver instant, intelligent, and fully automated support—directly through your existing email channels.

What’s new

You can now deploy the Sendbird AI agent to your support email address. It reads and understands incoming messages, replies with human-like responses, and resolves issues end-to-end, without human intervention.

Why it matters

• Email remains essential. It’s one of the most widely used support channels – and often the first point of contact for customers.

• Expand your reach, without expanding your team. Automate high volumes of email inquiries without sacrificing quality.

• Human-like support, at scale. The AI understands context and tone, delivering fast, natural responses.

• Frictionless for customers. No apps, no portals – just email. Customers write in, the AI handles the rest.
  

For customers, it’s just email. 

For your team, it’s automation that scales.

With Sendbird AI agent for Email, your team can deliver always-on, enterprise-grade support through the world’s most familiar channel – without adding complexity or cost.