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Sprinklr integration for AI to human handoff and knowledge

Sprinklr integration for AI to human handoff and knowledge

Feb 20, 2025
Sprinklr integration sendbird ai agent

Support gets smarter and more seamless with the Sendbird AI agent + Sprinklr integration. Now you can escalate conversations to human agents directly in Sprinklr, while also training your AI using your existing Sprinklr knowledge base.

With Sendbird AI agent’s integration with Sprinklr, you can:

  • Auto-route conversations: Seamlessly transfer chats from AI to human agents in Sprinklr for smooth, real-time handoffs when a human touch is needed.

  • Train AI with Sprinklr knowledge: Instantly enhance AI accuracy by syncing your Sprinklr knowledge base to deliver faster, context-aware answers to customers.

Sprinklr integration sendbird

Drive faster resolutions, lighten the load on your agents, and create better customer experiences using the tools you already trust. Contact us to get started.