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    • Try out all pro features with our free trial.

    • Free trial

      Test and try AI chatbot for 14 days
      Free
      1,000 message credits*
      Start free trial
      • 1 AI chatbot
      • 5 files or links of data ingestion
      • 1 workflow
      • 5 function calls

    • Starter

      Essential features for no-code AI chatbot web widget
      $99 /month
      10,000 message credits per month*
      Start free trial
      • 10 AI chatbots
      • 25 files or links of data ingestion
      • 3 workflows
      • 5 function calls

    • Pro

      Maximum configurability of the AI chatbot UX
      $499 /month
      50,000 message credits per month*
      Start free trial
      • 25 AI chatbots
      • 50 files or links of data ingestion
      • 10 workflows
      • 30 function calls

    • Enterprise

      Highest level of scalability, customization and support

      Tailored Solution for Enterprises

      Talk to sales
      • High volume message credit needs
      • Advanced and bespoke LLM use cases
      • Dedicated consulting from experts
      • Custom requirements and integrations
      • Cross-product integrations with other Sendbird products (Chat, Desk, and SBM)

    *Message credit consumption depends on LLM model. 1 message credit applies to 1 bot message for GPT-3.5 turbo, GPT-4o, Llama 3, and Solar. 2 message credits to 1 bot message for GPT-4-turbo and Claude 2.1. $5 overage fee will be applied for every 1,000 message credit.

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    Level up your Shopify store growth with Sendbird AI Chatbot

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    Compare AI chatbot plans

    • Free trial
    • Starter
    • Pro
    • Enterprise
    Usage
    • Message credits
      The message credit consumption for each LLM model is as shown below:

      *GPT-3.5-turbo: 1 message credit / bot message

      *GPT-4o: 1 message credits / bot message *GPT-4-turbo: 10 message credits / bot message

      *Llama 3 70B: 1 message credit / bot message

      *Claude 3 Sonnet: 3 message credits / bot message

      *Claude 3 Haiku: 1 message credit / bot message

      *Solar: 1 message credit / bot message
      1,000*
    • AI chatbots Number of AI chatbots that can be created per application.
      1
    • Knowledge base Maximum number of files and URLs allowed per application.
      5 files or links
    • Workflows Streamline responses using an interactive workflow builder.
      3
    • Function calls Easily integrate complex operations using functions. Only available with OpenAI engine.
      5
    Essential features
    • No-code widget
    • Bot tester
    • Widget style customization Customize the appearance of the widget such as theme and color.
    • Auto-open widget option Ability to automatically open chatbot when visitor lands on page or minimize until visitor clicks to maximize.
    • Latest LLMs
      Choose latest LLMs:

      • GPT4o
      • Claude 3.5 Sonnet
      • + Private custom models for Enterprise
    • Message streaming For human-like conversation experience, the words of your chatbot responses will be displayed as they are being generated.
    • Typing indicators Visual display that either the bot or another user in the process of composing a message.
    Advanced features
    • Knowledge Sync Period Automatically scans URLs in the knowledge base on a weekly basis to maintain up-to-date content.
    • Removing 'Powered by Sendbird'
    • UIKit/SDK for customized chat experience
    • Multilingual chat starters and bot replies
    • Forms
      3 forms
    • Form Export
    • Vision AI
      100 message credits per file upload
    • Fine-tuning
    • Voice
      Coming soon
    Integrations
    • Webhooks
    • Shopify app Shopify chatbot application available on the Shopify app store.
    • WordPress plugin Wordpress chatbot plugin available on the WordPress Marketplace.
    • Channel integration Ability integrate AI chatbot to external channels like WhatsApp, Slack, Instagram, etc.
      Coming soon
    • Knowledge integration Ability for AI chatbot to pull information directly from knowledge bases like Notion, Google drive, Jira, Confluence, etc.
    Data and analytics
    • Bot logs View a detailed record of all conversations taking place. You can export up to 14 days of data.
    • Analytics Get insights on bot activities, user feedback, performance highlights, and message credit usages.
    • Export bot conversations
    • Advanced analytics Advanced analytics include conversation topic analysis and sentiment analysis
    Security
    • TLS/SSL encryption
    • File encryption
    • GDPR API
    • IP whitelisting
    Compliance
    • SOC 2 When using AI models, the compliance standards may vary depending on the provider. Be sure to review the compliance policy of the company offering the model before use.
    • ISO 27001 When using AI models, the compliance standards may vary depending on the provider. Be sure to review the compliance policy of the company offering the model before use.
    • GDPR When using AI models, the compliance standards may vary depending on the provider. Be sure to review the compliance policy of the company offering the model before use.
    • HIPAA When using AI models, the compliance standards may vary depending on the provider. Be sure to review the compliance policy of the company offering the model before use.
    Infrastructure
    • Choose your AWS region
    • Public static IP
    Support
    • Community support
    • Ticketed support
    • Dedicated LLM expert consulting

    The world's most popular apps send with Sendbird

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    Why business and engineering leaders choose Sendbird's customer communications API platform

    “Sendbird provides all the tools to build a fully digital, modern chat experience. The product is very flexible and scalable... Fast go-to-market and a great team of engineers.”

    Özgür G｜Virgin Mobile

    “Sendbird is convenient to use. They have a very responsive support team who addresses the questions and gets back with answers quickly. The experience continues to be positive.”

    Yash W｜Ahold Delhaize

    Ready to improve customer communications?