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Privacy Notice

Thank you for using SendBird!

Last Updated: June 22, 2022

SendBird, Inc. and our wholly owned subsidiary SendBird Korea, Inc. (“SendBird”) is committed to respecting the privacy rights of its customers, visitors and other users of its services. We know that you care about how your Personal Information is used and shared, and therefore we take your privacy seriously. You have control over what information you share and whom you share it with. We do not share your Personal Information with people or services without your permission. We will work hard to be a responsible steward of the information we hold. Please read the following to learn more about our privacy practices (“Privacy Policy”).

By using the services provided by SendBird, any other related services, or using the SendBird Website at (collectively, the “Services”), you accept the practices outlined in this Privacy Policy.

If you do not accept any of the provisions of this Privacy Policy, please do not use the Services.

If you have any questions about this Privacy Policy, you may contact us at or by writing us at: SendBird (ATTN: Privacy), 400 1st Ave. San Mateo, CA 94401, United States.

If you have any questions or security reports, please contact us at

SendBird utilizes valid data transfers mechanisms such as the Standard Contractual Clauses for cross-border data transfers where we deem appropriate.

Conditions of Use
What Does This Privacy Policy Cover?
What Information Does SendBird Collect?
How Does SendBird Use Information?
How Does SendBird Secure Your Information?
Will SendBird Share Any of the Information it Receives?
Other Users With Whom You Share Your Information
Changes to this Privacy Policy
Contacting Us

Effective Date: January 6, 2016
Updated: July 15th, 2021

400 1st Ave,
San Mateo, CA 94401

Privacy Policy for Sendbird Korea, Inc.

Revision History

Release DateVersion
09/09/2020Updated in lieu of EU-US Privacy shield invalidation
02/18/2020Revised for CCPA Compliance
09/03/2019Changed the Corporation Name
05/25/2017Incorporated the GDPR Compliance
11/28/2016Amended to include EU-US and Swiss-US Privacy Shield
06/23/2013Initial Policy