AI for delightful
customer service

The enterprise-grade AI agent you can rely on.

The one AI agent platform that adapts to you, not the other way around.

Deliver customer support on any channel, integrated with Zendesk, Salesforce, and more.

Omnichannel AI agent engine, powered by Sendbird Your support software

Everywhere your customers are,
before they even ask.

Boost resolution rates and reduce response times with AI customer service agents designed for seamless omnichannel support.

Command your AI dream
team from one hub.

Build, test, and evaluate your AI workforce effortlessly—all from one intuitive control center.

Transcarent
“The AI agent platform from Sendbird stood out to us for its clean interface and user-friendly design. It’s clear they’re focused on building something that’s easy to engage with.”

Dave Singh

Dir. Product Management, Transcarent (formerly Accolade)

Img quote 6 1

Connecting the world with AI agents.
6 billion users and counting.

Bg

6 billion+

End users globally

Derisk AI investment with battle tested infrastructure

De-risk AI investment with battle-tested infrastructure

Gain value out of enterprise white glove support

Gain value out of enterprise white glove support

Bg

300M+

Monthly active users

Bg

99.9%+

Uptime

Sendbird ai agent integrations m

Integrate with your customer service tech stack

Transparent AI on a secure platform.

Confidently adopt AI with a platform that meets the highest standards of security, privacy, and compliance.

Secure integration mob

Transparent AI on a secure platform.

Confidently adopt AI with a platform that meets the highest standards of security, privacy, and compliance.

Enterprise support you deserve.

Our team combines years of expertise in AI, machine learning, prompt engineering, chat, and system integrations to help you design and deploy your AI agents with confidence.

Frame 2043683968

Professional services

Benefit from our forward deployment team's expertise to meet your AI needs.

Frame 2043683969

Global customer success

Receive dedicated support from onboarding to renewal and access best practices.

Frame 2043683970

24/7 technical support

Get the help you need, when you need it, on digital channels or in-person.

Frame 2043683971

Tailored SLA plans

Enterprise SLA to keep your business running smoothly when it matters most.

AI agent FAQs

Find answers to common questions about AI for customer service — from how Sendbird AI works and improves response times to pricing, security, and performance.

Ready to unleash the power of
AI customer service agents?