The best chat API for web and mobile apps
Drive higher engagement, more transactions, and better business outcomes with the most feature-rich, customizable, and scalable in-app chat platform.
The most featured chat API platform
Our chat API service lets you build in-app chat messaging with all the features of a modern messenger without sacrificing control over your data or user experience.
TRUSTED BY 4,000+ APPS GLOBALLY
The #1 Chat API for Enterprise apps and websites
"Sendbird is an important partner for Carousell, and they power Carousell’s core transaction flows by providing a fast and reliable chat service between our buyers and sellers."
10weeks
Time to migration
1.5X
Monthly message count
6.5X
Chat MAU
"The onboarding package was exceptionally beneficial and responsive. The team quickly adapted and addressed our evolving needs, ensuring our requirements were met."
93%
Of users return to the Redfin app within a week
10weeks
For prototyping
Few days
To drive an increase in agent introduction
"With Sendbird's developer-friendly chat API and SDKs, we were quickly able to build a responsive and reliable messaging experience that our users love."
4weeks
Time to migration
215%
Increase in daily sent message count per user
2.6X
increase in number of people messaging
With Sendbird, we offer 100% digital customer support via
in-app chat, resulting in higher engagement and consistent CSAT scores of 5/5.
26%
Decrease in customer support requests
25%
Increase in customer interactions
96%
CSAT score
"We chose Sendbird for two main reasons: it met our needs with its feature-rich chat service, and their client base assured us they could handle our traffic and growth."
5weeks
Development time for voice and video calls
100%
Chat uptime
10weeks
Go-to-market