Moderation & Data

Tools to explore chat data and protect the integrity of your brand

Manage conversations, export messaging data, basic and custom chat analytics, premium moderation tools.

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Proactively monitor and moderate conversations using the SendBird Dashboard

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Smart Throttling

Control the speed of messages so users can follow the conversation.

Profanity Filters

Use custom keyword dictionaries to replace or block profanity.

Spam Flood Protection

Control the number of messages a user can send in succession in any channel.

Data Platform for Chat & Messaging

Cross-Platform Sync

Sync messaging data across all devices in real-time.

Chat Analytics

Watch your MAU, DAU, and concurrent connections grow directly on your dashboard.

Message Retrieval API

Receive full support when you migrate your existing data to SendBird’s platform.

Migration API & Support

Receive full support when you migrate your existing data to SendBird’s platform.

Data Export Feature & API

Create regular backups of all of your data using our Dashboard or Platform API.

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Explore other features in SendBird's messaging platform

  • Chat & Messaging

    Essential features users expect from a messaging experience.

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  • Customer Support

    Live chat support, ticketing, and agent interface.

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  • Security & Compliance

    Advanced encryption and security standards.

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