A chat API is an application program interface that provides access to a server infrastructure with the stability and broad features required for real-time chat and messaging at a scale suited to your needs from an intimate conversation to a massive chat.
Chat API embraces countless use cases only limited by your imagination. It essentially allows you to implement live (sometimes asynchronous) chat and messaging within your own mobile application, website, game, or other service. It can open new marketing or advertising channels. Or it can increase user engagement and retention. It emphasizes the core strengths of your product. It empowers conversations.
The most familiar form of online chat. Users can communicate in a game, dating-app, team collaboration app like Slack, or messenger apps.
Communication on an e-commerce platform between the platform, seller and buyer.
Communication between a service provider and a user or customer at a financial institution, healthcare provider, ride hailing service, or any other on-demand service provider.
Communication among a live audience and between broadcaster and the audience.
Since there are no issues scaling from two users to an audience of millions, the sky’s the limit.
A chat API should provide some basic features.
Those basic features should include:
It will likely include advanced features:
Most chat APIs would be compatible with voice and video API, too. So you could add voice or video chat supplied by other API providers.
Check out these links for more information on chat APIs:
Jan 29, 10am EST / 3pm GMT