What is user and channel search?
User and channel search is a feature that allows administrators to locate channels, users, and specific conversation data using a variety of search filters.
This backend tool allows businesses to find specific information about channels, users, and gather channel-wide data that can be analyzed for insights into performance and user sentiment.
To retrieve data, developers initiate a search query based on a series of supported search parameters. These parameters allow developers to search for channels that contain the following types of data:
Usernames
Channel URLs
Keywords
Super group channels
Membership status
Metadata
Custom values
This feature is included in the chat APIs from Sendbird and other leading in-app communications platforms. To explore user and channel search or other features, you can sign up for a free trial and head over to the platform user dashboard.
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