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What is user and channel search?

User and channel search is a feature that allows administrators to locate channels, users, and specific conversation data using a variety of search filters.

Ebook Engage Mobile content offer background

Elevate in-app engagement eBook

On This Page
Ebook Engage Mobile content offer background

Elevate in-app engagement eBook

This backend tool allows businesses to find specific information about channels, users, and gather channel-wide data that can be analyzed for insights into performance and user sentiment.

To retrieve data, developers initiate a search query based on a series of supported search parameters. These parameters allow developers to search for channels that contain the following types of data:

  • Usernames

  • Channel URLs

  • Keywords

  • Super group channels

  • Membership status

  • Metadata

  • Custom values

This feature is included in the chat APIs from Sendbird and other leading in-app communications platforms. To explore user and channel search or other features, you can sign up for a free trial and head over to the platform user dashboard.

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