Leading brands choose Sendbird over Twilio
Why Sendbird
Ease of integration
More tools that make it quicker and easier to develop.
Modern messaging features
Reactions, mentions, message threading to name few.
More flexible and customizable API
User, message, and channel search. Smart throttling and dynamic partitioning.
Sendbird vs Twilio G2 ratings
Functionality for Communication Platform as a Service (cPaaS) Platforms
Ease of Integration
9.0
8.0
API Call Speed
9.0
8.2
Communication Varieties
8.8
8.2
Support for Communication Platform as a Service (cPaaS) Platforms
Documentation
8.7
7.6
Community Support
8.3
Not available
Professional Support
9.3
7.3
Sendbird vs Twilio product comparison
Chat product differentiation
Structured messages
Typing indicator
Rich text
Reactions
Polls
Message threading
Message and user search
Offline messaging
SMS fallback
Moderation
UI Kit
Advanced analytics
Private dedicated servers
Trusted by the world’s most popular apps
300million+
Monthly active users
145,000+
Global developers
7billion+
Messages per month
11cloud regions
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