Product roadmaps relaunched with Bruce McCarthy
July 16, 2020 ยท 10:00 AM PST / 1:00 PM EST
July 16, 2020 ยท 10:00 AM PST / 1:00 PM ESTProvide on-demand support right within your mobile experience. Resolve issues faster. Keep customers informed and engaged at all times.
Manage complete customer interactions from one platform.
Answer tickets from an intuitive interface. Resolve tickets faster.
Deliver support right within the app's messaging interface.
Provide 1-on-1 live support with the messaging experience customers already use.
Automatically delegate and distribute all customer created tickets among available agents.
Assign any ticket to another agent with the ability to add transfer notes and keep customer context.
Manage all tickets and leverage custom settings to optimize your agent workflow for the best support experience.
Never lose context. View the status and chat content for every interaction between an agent and a customer.
Track your support status in real-time with monitoring tools to view response time, pending time and more.
iOS SDK 
Android SDK 
Web SDK