Provide better patient engagement and continual care in-app.
Resolve customer support queries in-app in real time.
Increase transactions for high value items through concierge selling.
Driver faster conversions with power selling tools for your merchants.
Give teachers the tools they need to help many students at once.
Integrate CRM data for full customer context. Automatically route tickets, integrate chatbots, automate common answers, and monitor performance over real-time dashboards.
Improve agent productivity, shorten response times, and improve CSAT.
Automatically route tickets, set assignment rules, and tag tickets.
Provide immediate answers to common customer questions 24/7 so your agents don't have to.
Engage users when they most need it to deliver a wow experience.
Track and optimize your team’s performance with detailed analytics.
Pull in data from external systems so agents have the complete picture.
Be where your customers are by reaching them through popular channels such as Facebook, Instagram and Twitter. Talk to your customers on WhatsApp by integrating your WhatsApp business account.
“ With Sendbird we provide a 100% digital customer support experience for our customers with native in-app chat based interactions. ”
Ozgur Gemici, Senior Manager at Virgin Mobile UAE
Scale to support millions of users concurrently around the globe. Enterprise grade security and compliance such as HIPAA and GDPR built into our products by default. World class 24/7 support for you and your team.Security and compliance