Chat Overview

Ship faster with a chat API

Drive higher engagement, more transactions, and better business outcomes with the most feature rich and flexible chat platform embedded in your app.

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The deepest in-app chat
platform anywhere

Our API-based chat service lets you build in-app chat with all the features of a modern messenger without sacrificing control over your data or user experience.

View all features
  • Messaging Essentials

    Messaging Essentials

    Modern chat experiences keep users engaged for longer.

  • Offline Messages

    Offline Messages

    Keep conversations going even when users are offline.

  • Moderation

    Moderation

    Make safe conversations the standard in your application.

  • Announcements

    Announcements

    Engage consumers with targeted in-app messages and see higher conversions.

  • Webhooks

    Webhooks

    Create powerful workflows by integrating chat with your internal systems like CRM.

Get your first message
out in minutes

Get to market fast with an easy-to-use chat API and native chat SDKs for Android, iOS, JavaScript, .Net or Unity. Our native or React UI components will speed your design.

Check out our docs

Digital connections drive real results

Trusted by 2 billion users
across apps

Power messaging for millions of users on our highly scalable infrastructure built for security, reliability, and certified by leading compliance standards.

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250million+
MAU
5billion+
Messages per month
100k
Global developers

All-in one chat service your users will love

Message

Messaging channels

  • Private 1-1 or group chat
  • Private chat for very large groups or supergroups
  • Public group chat

Messaging essentials

  • Sendbird UIKit
  • Typing indicators
  • Read receipts
  • Delivery receipts
  • User presence indicators
  • Push notifications
  • Reactions
  • User mentions
  • Channel mentions
  • Unread message count
  • Mention count
  • User invitation
  • Channel list

Engage

Engagement types

  • Audio, video, images, GIFs, files
  • Media thumbnail generation
  • Structured message templates
  • Admin messages

Advanced engagement

  • Offline messages
  • Announcements
  • Message search
  • Do-not-disturb push
  • Meta-array API

Translation

  • Message translation
  • On-demand translation
  • Push translation

Moderate

Message moderation

  • Moderation dashboard
  • Auto image moderation
  • Profanity filter

User moderation

  • User-to-user blocking
  • Ban user
  • Mute user in channel
  • Deactivate user
  • User reporting API

Channel management

  • Smart throttling
  • Spam flood protection
  • Channel operators
  • Freeze channel

Analyze & Integrate

Analytics

  • Advanced analytics
  • Data export
  • Message retrieval API
  • Analytics dashboard

Third party integrations

  • Chatbot interface
  • Post-event webhooks
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