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Got questions about Sendbird? Call +1 463 225 2580 and ask away. 👉
Got questions about Sendbird? Call +1 463 225 2580 and ask away. 👉

The best business messaging platform

Deliver smart notifications across every major channel—SMS, mobile push, KakaoTalk, WhatsApp, and your app—with a platform your teams can use on day one.

Sendbird Business Messaging video

Engage. Convert. On every channel.

Eliminate notification fatigue
Deliver. Declutter. Delight.

One message is all it takes—stop multi-channel notifications the moment your customer engages.

Cut costs
More opens, less spend.

Shift to smarter channels—like your app—to boost performance and minimize SMS and WhatsApp costs.

Cut development time
Build faster, onboard quicker.

Streamline your stack with intuitive tools and one API for every customer channel.

One notification software for all teams

Streamline customer messaging on mobile for every department with user-friendly notification software.

Sendbird Business Messaging message center analytics Sendbird Business Messaging message center analytics
Product

Empower product managers with a customer messaging tool to announce product updates, engage users, and collect feedback to improve their experience.

Sendbird Business Messaging message center Sendbird Business Messaging message center
Operations

Send omnichannel service updates or new policies through an intuitive dashboard where you can build messages and campaigns effortlessly.

Sendbird Business Messaging support Sendbird Business Messaging support
Support

Equip your support and customer experience teams with a dashboard that comprehensively views all customer communications and a notification tool to nurture relationships. 

Sendbird Business Messaging marketing Sendbird Business Messaging marketing
Marketing

Craft effective campaigns quickly using an intuitive dashboard that offers rich analytics and deep user-level insights from your message center. Or enable your app to be a channel with our Braze and CleverTap integrations.

Learn how Porter saved 30% on SMS costs

Sendbird Business Messaging Porter case study Sendbird Business Messaging Porter case study

"Sendbird has proven to be very helpful in significantly increasing notification engagement. We have been able to achieve higher conversions along with greater savings on our SMS communications. The successful integration of notification solutions into the system has seen a surge in our brand-to-user communications."

Apurva Shetty
Product Manager at Porter

Personalized business messages that move the needle

Maximize engagement and clicks by prioritizing high-performing channels like your app and mobile push over SMS and WhatsApp.

Craft custom notifications

Design custom, media-rich mobile messages with our no-code notification builder.

Sendbird Business Messaging create mobile notifications Sendbird Business Messaging create mobile notifications
Select your mobile channel mix

Implement channel sequencing to reach customers on their preferred communication channel, maximizing delivery and open rates.

Sendbird Business Messaging mobile channel mix Sendbird Business Messaging mobile channel mix
Orchestrate channels and timing

Customize delivery rules to minimize message volume and costs while enhancing the customer experience.

Sendbird Business Messaging channels Sendbird Business Messaging channels

Total visibility. Smarter analytics. Across every channel.

Leverage three layers of customer messaging analytics to optimize your user engagement strategy.

Sendbird Business Messaging analytics dashboard
General analytics
Message campaign analytics
User level insights

One API to rule all your notifications

Quickly integrate SMS, WhatsApppush, and in-app notifications to your stack with our unified API. Create a quick notifications message center in your app using our UIkits, or build a bespoke version with our iOS, Android, Flutter, and JS SDKs.

  • iOS
  • Android
  • JavaScript
  • Flutter
  • Platform API
            import UIKit
import SendbirdChatSDK

let initParams = InitParams(applicationId: "APP_ID", isLocalCachingEnabled: true)

SendbirdChat.initialize(params: initParams, migrationStartHandler: {},
	completionHandler: { error in
		FeedChannel.getChannel(url: "FEED_CHANNEL_URL") { channel, error in	
			self.collection = 
SendbirdChat.createNotificationCollection(channel: channel, startingPoint: 
Int64.max, params: params, delegate: self)
		}
	}
)
          

FAQ

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