Transform traveler experience with streamlined customer communication

In the fast-paced world of travel and hospitality, customers expect timely phone updates. Empowering marketing, operations, and support teams with effective messaging tools is crucial for assisting and engaging customers across their journey.

However, the sector struggles with low-performance outreach, over-communication, and limited omnichannel communication insights. Additionally, many teams don’t have access to these messaging tools.

Join industry experts to learn how to avoid the hairball stack of technology and generic marketing platforms that can’t address all your team and system integration needs.

Agenda

• Learn how to minimize messaging clutter for users
• Maximize delivery, open rates, and conversions
• Gain and leverage unmatched user-level insights
• Optimize messaging costs with channel sequencing

Presenters

Shailesh Nalawadi
Head of Product, Sendbird

Hollis Thomases
Senior Research Analyst, Phocuswright