The 12 key principles of the CLeAR AI transparency framework Learn how to approach AI transparency effectively using the CLeAR Framework for developing and deploying AI systems that are safe, reliable, and risk-free. Ian Heinig Agentic AI Marketer
AI agent pricing guide: Evolving from cost center to growth driver Explore how AI agent pricing is evolving—from legacy SaaS to consumption and outcome-based AI pricing models. Emmanuel Delorme Agentic AI Marketer
AI transparency: Definition and comprehensive guide AI transparency is about understanding how AI systems work, what data they use, and why they make certain decisions to build trust, promote fairness, and ensure compliance. Ian Heinig Agentic AI Marketer
Actionbooks: Sendbird’s standard operation procedures for AI agents (AI SOPs) Enhance AI customer service with quick-to-build and maintain standard operating procedures (SOPs) for AI agents. Chase Kim Agentic AI Product Manager
​​Unifying AI and human support with Sendbird’s Sprinklr integration Sendbird AI Agent for Sprinklr offers proactive, omnichannel support with seamless AI-to-human handoffs to boost CSAT and operational efficiency. Sangha Park AI Agent Product Manager
Rethinking value and pricing in an AI-first customer service world As AI reshapes customer service, learn why value, pricing, and strategies are shifting and must be reimagined by modern CX and tech leaders. Yeji Yoon Agentic AI Business Strategist
From messaging to intelligence: Sendbird introduces proactive AI customer service Sendbird delivers proactive customer service with omnichannel AI agents that boost CSAT, operational efficiency, and business growth. Emmanuel Delorme Agentic AI Marketer
101 AI statistics and facts for 2025 (market size, adoption, use cases, and more) Discover 101 important AI statistics and facts for 2025, including market growth, industry impact, use cases, and more. Ameer Drane Agentic AI Marketer
Prompt engineering: A guide to AI prompting for beginners Learn how to unlock the full potential of generative AI models with this overview and guide to prompt engineering. Ian Heinig Agentic AI Marketer
AI security: A best practices guide to mitigate risk and build secure AI systems This guide explores how to approach AI security frameworks to protect your data and AI systems. Ian Heinig Agentic AI Marketer
The 13 best agentic AI companies to watch in 2025 Discover the 13 most powerful agentic AI companies, their features, and their best AI use cases. Ameer Drane Agentic AI Marketer
AI agents as digital labor: Challenges and solutions Discover how to leverage AI agents to transform the workforce positively. Get leaders’ perspectives and solutions to coming challenges. Emmanuel Delorme Agentic AI Marketer
