From pilot to production: The AI agent implementation strategy that works AI agents often fail in production. Learn why—and how Sendbird’s AI agent implementation approach helps businesses make agentic workflows work. Emmanuel Delorme Agentic AI Marketer
AI in marketing: The complete guide for 2025 (Use cases, examples, strategy) Discover how AI is transforming marketing according to the latest industry data. Explore top use cases, tools, strategies & real-world examples to drive growth. Ian Heinig Agentic AI Marketer
13 real-world AI in healthcare examples From personalized medicine to more precise diagnoses, the adoption of AI in healthcare is advancing medical treatment, patient experiences, and operational efficiency. Ameer Drane Agentic AI Marketer
What is deep learning? Explore how deep learning works, Its real-world benefits, how it differs from machine learning, and key use cases and applications. Ameer Drane Agentic AI Marketer
Enhancing AI agent testing with multi-turn conversations Learn how to enhance your AI agent performance with Sendbird’s end-to-end multi-turn conversation testing capabilities. Emmanuel Delorme Agentic AI Marketer
What are multi-turn conversations? Why they matter in customer service Learn about multi-turn conversations and their importance for AI customer service and AI agent testing. Emmanuel Delorme Agentic AI Marketer
The 12 key principles of the CLeAR AI transparency framework Learn how to approach AI transparency effectively using the CLeAR Framework for developing and deploying AI systems that are safe, reliable, and risk-free. Ian Heinig Agentic AI Marketer
AI agent pricing guide: Evolving from cost center to growth driver Explore how AI agent pricing is evolving—from legacy SaaS to consumption and outcome-based AI pricing models. Emmanuel Delorme Agentic AI Marketer
AI transparency: Definition and comprehensive guide AI transparency is about understanding how AI systems work, what data they use, and why they make certain decisions to build trust, promote fairness, and ensure compliance. Ian Heinig Agentic AI Marketer
Actionbooks: Sendbird’s standard operation procedures for AI agents (AI SOPs) Enhance AI customer service with quick-to-build and maintain standard operating procedures (SOPs) for AI agents. Chase Kim Agentic AI Product Manager
​​Unifying AI and human support with Sendbird’s Sprinklr integration Sendbird AI Agent for Sprinklr offers proactive, omnichannel support with seamless AI-to-human handoffs to boost CSAT and operational efficiency. Sangha Park AI Agent Product Manager
Rethinking value and pricing in an AI-first customer service world As AI reshapes customer service, learn why value, pricing, and strategies are shifting and must be reimagined by modern CX and tech leaders. Yeji Yoon Agentic AI Business Strategist
