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AI agent

AI in ecommerce: Best practices & strategies for 2025

Curious how AI agents for ecommerce will revolutionize online retail? Here’s six examples to watch for.

Ian Heinig

Agentic AI Marketer
AI in customer service: The best use cases, tools, and best practices for 2025

Discover the best ways to use AI for customer service in 2025

Ian Heinig

Agentic AI Marketer
How to improve AI agents performance with these 5 LLM settings

Discover the power of optimizing the advanced parameters of your AI agent.

Ian Heinig

Agentic AI Marketer
Evolutionary prompting: Using modular AI prompts to improve AI agent performance

AI prompts are how we instruct AI to perform tasks, and a modular approach would simplify maintenance and improve performance of AI agents.

John S. Kim

CEO & Co-Founder of Sendbird
What is artificial general intelligence (AGI)? A guide to AGI

Learn the differences between AGI and AI, and how the most recent AGI developments will change the use cases for AI agents.

Ameer Drane

Agentic AI Marketer
Small language models (SLMs): A beginner's guide

Read our straightforward guide about small language models and how SLMs differ from LLMs.

Ian Heinig

Agentic AI Marketer
Why enterprise-grade messaging infrastructure is key in the AI agent era

Learn about Sendbird’s commitment to chat and messaging amidst the AI revolution.

Ian Heinig

Agentic AI Marketer
DeepSeek vs. OpenAI: What Mixture of Experts & Chain of Thoughts changed

This blog reveals how DeepSeek’s technology is redefining the AI playing field and challenging Anthropic, OpenAI, and Google’s closed-source business model.

Emmanuel Delorme

Agentic AI Marketer
What are multi agent systems? A guide for business leaders

Discover how multi agent systems maximize the performance, adaptability, and ROI of AI agents.

Ameer Drane

Agentic AI Marketer
What are vertical AI agents?

Vertical AI agents are specialized AI tools designed to address challenges in a particular sector.

Ian Heinig

Agentic AI Marketer
AI orchestration: A beginner’s guide for 2025

Learn how AI orchestration optimizes the efficiency, scalability, and performance of AI systems and workflows.

Ian Heinig

Agentic AI Marketer
The three stages of an agent-to-agent (A2A) economy

Learn how AI agent-to-agent interactions are poised to redefine how we conduct business at every level.

John S. Kim

CEO & Co-Founder of Sendbird