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How agentic AI improves omnichannel customer service

Agentic AI enables businesses to scale seamless omnichannel customer service to set a new standard of quality in customer care.

Ian Heinig

Agentic AI Marketer
Shoptalk 2025: 5 takeaways from the AI-powered future of retail

Get the latest AI takeaways from retail’s biggest annual meetup.

Lexi von Schottenstein

Demand Generation Manager
Why Model Context Protocol (MCP) is the new infrastructure for AI agents and the A2A economy

Discover how the Model Context Protocol (MCP) is quietly becoming the infrastructure behind scalable AI agents and the emerging Agent-to-Agent (A2A) economy.

Emmanuel Delorme

Agentic AI Marketer
9 best practices for AI compliance and how to implement them

Learn how to deploy AI safely and responsibly to mitigate risk and ensure compliance with evolving regulations.

Ian Heinig

Agentic AI Marketer
15 AI risks to your business and how to address them

For all its transformative potential and enormous benefits, AI isn’t without its risks.

Ian Heinig

Agentic AI Marketer
What is AI Infrastructure? Definition + how-to-build guide

Learn the basics of AI infrastructure, and why it's crucial to building a scalable, secure foundation for enterprise AI success.

Ameer Drane

Agentic AI Marketer
AI lead generation: A guide to the best tools and best practices

Curious how AI for lead generation helps you to find, qualify, and convert more leads, faster? This article has you covered.

Ian Heinig

Agentic AI Marketer
How to implement AI in marketing (Use cases, examples, best practices)

Learn how to use and scale AI in marketing into a sustainable competitive advantage and maximize ROI.

Ian Heinig

Agentic AI Marketer
AI in finance: 24 examples of how AI is used in finance and banking

Discover 24 AI use cases in finance with real-life examples from industry leaders to guide adoption.

Ian Heinig

Agentic AI Marketer
The essential glossary of AI terms for B2B professionals

Learn the definitions of key AI terms to boost your AI vocabulary with this full glossary of essential AI concepts and technologies.

Ameer Drane

Agentic AI Marketer
8 steps to create an effective AI strategy

AI is a transformative force—so how do you implement such a thing into existing business strategy frameworks?

Ian Heinig

Agentic AI Marketer
AI in ecommerce: Everything you need to know (Use cases + best practices)

Discover 15 AI use cases in ecommerce that allow retailers to enhance personalization, streamline operations, and maximize profits.

Ian Heinig

Agentic AI Marketer