Delight.ai – The next chapter of Sendbird Delight.ai is the next era of customer experience — one that listens, remembers, and moves with your customers. An experience that feels personal, present, and deeply human. John S. Kim CEO & Co-Founder of Sendbird
How For You Conversations make every interaction feel personal Explore how brands can deliver experiences that are consistent, intelligent, and deeply human with For You Conversations from delight.ai. LeighAnne Manwiller Product Marketing Manager
The future of customer connection starts with Omnipresence Built by delight.ai and backed by Sendbird’s decade of communication expertise, Omnipresence introduces a new standard for connection—always on, always aware, always personal. LeighAnne Manwiller Product Marketing Manager
Introducing AMP: The Agent Memory Platform Agent Memory Platform (AMP) is delight.ai’s new intelligence layer that gives your AI agents a living memory and a business brain. Cheryl Chai Product Marketing Lead
How Augment Code is redefining developer velocity with AI Discover how Augment Code’s AI agents use context, not completion, to transform enterprise software development and developer productivity. John S. Kim CEO & Co-Founder of Sendbird
AI metrics: How to measure and evaluate AI performance Learn how to evaluate AI performance and what AI metrics you need to demonstrate ROI from AI in this full guide. Ian Heinig Agentic AI Marketer
Why data unification is crucial to trusting enterprise AI agents Learn from Manish Sood, Reltio CEO, why data-first architecture is key to scaling enterprise AI agents, and what most leaders get wrong about AI transformation. John S. Kim CEO & Co-Founder of Sendbird
AI governance frameworks: A leader’s guide to navigating adoption with minimal risk Learn about AI governance frameworks—their benefits, core principles, real-world examples, and how to build one that drives safe and effective AI adoption. Ian Heinig Agentic AI Marketer
A practical guide to AI in hospitality AI is transforming hospitality by boosting efficiency, personalization, and profitability—yet challenges remain in maintaining the industry's human element. Ian Heinig Agentic AI Marketer
From models to orchestration: How Moveworks built an enterprise AI platform that works Learn how Bhavin Shah, CEO of Moveworks, pivoted from narrow IT automation and scaled an enterprise AI agent platform that’s reliable and responsible. John S. Kim CEO & Co-Founder of Sendbird
6 disruptive AI in travel use cases and advantages in 2025 (+AI strategy) From proactive customer service to personalized itineraries, this article explores the key use cases and advantages of AI in travel. Ian Heinig Agentic AI Marketer
AI agent APIs: The bridge between autonomous intelligence and action AI agents—autonomous systems that perceive, decide, and act to achieve goals on behalf of users—represent a step change from previous automation. Ian Heinig Agentic AI Marketer
